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2Newentor Hesperis Mattress

Newentor Hesperis Mattress

 Verified
2Newentor Hesperis Mattress
4.3

39 reviews

Positive vs Negative
85%5%10%
Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Adjustment Period
  • Days
  •  · 
  • Weeks
  •  · 
  • Months
  •  · 
  • I never got used to it!
Perceived Firmness ?
  • Very Soft
  •  · 
  • Soft
  •  · 
  • Medium
  •  · 
  • Hard
  •  · 
  • Very Hard
Pre-existing Neck / Back Issues ?Yes · No
Caused Discomfort ?Yes · No
Heat Retention ?Yes · No
Sagging ?Yes · No
Value for Money
4.3
4 Lynn  · After it fully expanded it was very comfortable. Light and easy to move.
3 SimonsShane  · Quite firm at first and had to add a couple of mattress toppers- maybe wrong mattress choice for me?
5 CarterRobyn  · East website to navigate. Prompt correspondence with processing. Would definitely deal with this company again. Very happy with purchase.
5 IEH Sydney  · Excellent speedy delivery, very well packaged and supper comfortable. Exceeded my expectations. Thank you.
1 Karen  · Terrible mattress – Worst mattress ever, they then collected mattress and never gave me my refund. DO NOT BUY
5 KunjappyJose Kochukunju  · Super firm, comfy and backs get well support, good to roll over.

Reviews with attachments

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Jayden S.
Jayden S.2 posts
  Verified 22cm Hesperis Mattress Super King

Cheap, but great! – I was sceptical on whether the cheaper Newentor option would be good or not, but I haven't had to adjust it since getting it and it's perfect! My partner and I prefer a harder bed anyways, and the mid level is a great starter level Show details ·  1

Positive reviews

MiallJohn
MiallJohn
  Verified 22cm Hesperis Mattress Queen

Fantastic product – Bought it for our caravan, best decision we could have made. So comfortable and supportive. Will be replacing our mattress at home with one when the time comes. Show details ·  1

PatersonKate
PatersonKateVIC
  Verified 22cm Hesperis Mattress Queen

Next level comfort – From ordering, to delivery (only a couple of days, which was amazing!), this mattress has surpassed my expectations. I love that you can change the firmness, although at the moment, medium is firm enough and I added a topper for extra comfort. Once unpacked, only took 24 hours to fully expand and on the bed. Super comfy and will recommend to others. Show details ·  1

davrown
davrownVIC7 posts
  Verified 22cm Hesperis Mattress Long Single

A Very honest and Customer focused company – I had hoped this mattress would be suitable for my spine that has three bulging upper lumber vertebrae. Unfortunately it wasn't. It was a very good mattress for the price and the company Newentor even offered to tailor make a mattress to suit. I returned this mattress which was collected by the Salvation Army for resale. I was also refunded the… Read more ·  1

full cost of the mattress. from experience this is most unusual. Newentor are a very honest and Customer focused company and the best mattress company that I have purchased a mattress from.

Negative reviews

Amos
AmosWA4 posts
  Verified 22cm Hesperis Mattress Queen

Stop the spam Newentor! – Not meant to be published, but I want to protest about the amount of spam I'm getting from Newentor. I've unsubscribed from various newsletters and review requests six times so far. I'm disgusted. I never gave permisison for them to pass on my email address and I never signed up for any newsletters. Show details

Newentor Australia
Newentor Australia    

Hi there,

We are so sorry for this trouble caused to you, we have unsubscribed you.

Cheers

Smecke
SmeckeNSW5 posts
  Verified 22cm Hesperis Mattress Queen

Not the correct Mattress for me! – This mattress was very hard, so I on sold it & I heard that they also found it too hard and on sold it. I wouldn't normally write an unfavourable review, but this company was persistent in wanting a review. Show details

Newentor Australia
Newentor Australia    

Hi there, we are sorry to hear that and also… Read more

anonymous
anonymousWA5 posts
  Verified 22cm Hesperis Mattress Queen

not free shipping Australia wide – they keep asking me for a review this is about the 10th request. I've ignored them because I never got the mattress - but they keep asking so here it is. I purchased quee mattress for $486 , then they told me it was going to cost $274 for postage - more than half the cost of the actual mattress. Needless to say I didn't get mattress false advertising & very bad experience Show details

Newentor Australia
Newentor Australia    

Hi there, We are so sorry for this… Read more

Recent reviews

RangariraRastace
RangariraRastace
  Verified 22cm Hesperis Mattress Queen

Firm and comfortable as expected but layers move, a couple of layers are no longer flash with the others, sticking out on one side. It's going to be back breaking to correct. My chronic back pain has improved immensely since taking delivery of mattress, I sleep well and feel rested even after lying down for just an hour. I highly recommend this mattress to anyone with chronic back pain. Affordable quality at its best. Show details ·  1

Hiral P.
Hiral P.2 posts
  Verified 22cm Hesperis Mattress Queen

Mattress is ok but customer service is terrible – the Mattress itself is ok. I purchased two and returned 1. The main issues is with the refunds for returns. it wasn't very easy to get the refund. i am still waiting for the refund after submitted a return request for about 2 weeks now. they said salvos will collect the mattress. the collection day was scheduled but they did not turn up on the day… Read more

for collection and so they did not process my refund. if collection fails, then i am not responsible for that.

Newentor Australia
Newentor Australia    

Thank you for your feedback. We apologize for… Read more

Tallsox
TallsoxQLD3 posts
  Verified 22cm Hesperis Mattress Queen

I have issues with my back, specifically pinched nerves and neck problems. I bought this mattress after having an Ecosa mattress on another bed. I was having issues with a current pocket spring mattress which was starting to give me problems and within two days I felt much better. I can honestly say it’s as good as the Ecosa (same gel foam type… Read more ·  1

mattress) at nearly half the price. I have been so impressed!. I like a firm mattress and have not adjusted it but remember, it is adjustable and with the sleep guarantee I would not hesitate to recommend this brand mattress to anyone. I think it represents great value for money and look forward to using it for years to come. I am sleeping so much better and it appears to represent a great quality product.

Annita
AnnitaNSW
  18cm Hesperis Mattress Queen

Happy returning customers – This is our second mattress purchase from this company because we were so happy with our first one. It was purchased as a guest bed & our guests mention how comfortable it is. A cheaper alternative to spring mattresses & more convenient to purchase, pick up, move etc Show details ·  1

Saby
Saby2 posts
  Verified 22cm Hesperis Mattress King

Excellent Mattress – Excellent comfort. Relieved the back pain from day one. Value for money too Show details ·  1

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Flopsy
Flopsy24 posts
  Verified 22cm Hesperis Mattress Long Single

We recommend this mattress – I’d like to give 4.5 stars if I could. The mattress is fantastic but I did buy an egg crate overlay as it was a tad hard to start with. It’s now perfect for me. I needed 2 of these for my king size bed as we have gas lift and my husband and I had issues about being upright or laying flat. This way we could control both sides of the bed… Read more ·  3

independently. These mattresses are made for gas lift beds. They also come in the “long single” size which is not easy to come by. Overall I’m very satisfied with the purchase. The mattress is very supportive and we are both very happy

Steve P
Steve P
  Verified 22cm Hesperis Mattress Double

A Good Quality Mattress – Bought this for our coaster bus motorhome. We both find it very comfortable and supportive. Have it on medium setting. A Good quality mattress Show details ·  1

Mario
MarioWA7 posts
  Verified 22cm Hesperis Mattress Single

Superb buy – I bought two of these on a super special. Took me while to get used to it because I had used the old saggy one too long! The interchangeable foams allowed me to customize the mattress to my liking Easy order, quick delivery and long warranty. What more can one ask for the price! Show details ·  1

Half B.
Half B.QLD3 posts
  Verified 22cm Hesperis Mattress Queen

Pleasantly surprised! – Was skeptical about a memory foam mattress, but after rave reviews from friends, thought I'd give this a go. Pleasantly surprised how good this mattress is. Been a month so far and I've not had one restless night. I suffer from RLS (Restless Leg Syndrome) as well as neck and back issues and all have settled since making the switch Show details ·  1

Clara Robins
Clara Robins
  Verified 22cm Hesperis Mattress Queen

Awesome mattress that everyone loves!! – It started off as the spare bed but has now become a daily used mattress because everyone loves how comfortable it is. With its interchangeable firmness options it’s ticked the box for us. Show details ·  1

Moe
Moe9 posts
  18cm Hesperis Mattress King

Just got and love it – We bought it caz our old mattress was hurting our backs first night we slept on we loved it just gotta set use it and our back doesn’t hurt at Show details ·  1

Trevor
Trevor5 posts
  Verified 22cm Hesperis Mattress Long Single

Great Product! – A well-made mattress with the right support in all the right places! Although I use a 10cm Newentor topper over this mattress, my comments for the Topper apply to the mattress as well. Seems to be well-ventilated and doesn't overheat like some so far. Good construction and feel and has a minimum of smell or odour, especially when initially… Read more ·  1

unwrapped, and what there is quickly dissipates.

My only gripe is that for me, it lacks a more plush/cloud-like feel even in the medium setting and therefore is not as 'cosy' as I would like. However, because it is biased towards the firmer side (and that you don't sink into it as much,) I can truly say that since owning that I've not arisen once out of bed with a sore back that has been out of alignment.

Seems to be maintaining its shape well to date after 6 weeks.

Overall, a very good product I think.

Well done Newwentor!

Tim Paoli
Tim Paoli
  Verified 22cm Hesperis Mattress Super King

Good price, comfy – Surprisingly more comfortable than a $2000 sprung mattress. After only having our previous mattress from Harvey Norman for 2 years before its springs failed, this is a great upgrade that cost half as much. Way more comfortable, and supportive than the previous one. Show details ·  1

Yufei Zeng
Yufei Zeng
  Verified 22cm Hesperis Mattress Super King

The mattress you don’t want to miss – Great price for the best quality mattress just as their descriptions. Fastest delivery and very approachable customer service. Have been using the mattress for over a year and is still very happy with it. Show details ·  1

Mattresses

Find out how Newentor Hesperis Mattress compares to other Mattresses

Know better, choose better.

Compare all
Hugh Miles
Hugh Miles
  Verified 18cm Hesperis Mattress Queen

Rested – These guys looked after us from the get go. We had trouble with delivery and they were on it asap. Honestly the best I’ve ever slept too, my pregnant partner agrees. Show details

Pavel Erokhin
Pavel Erokhin
  Verified 22cm Hesperis Mattress Queen

The best mattress ever – This is the best decision I’ve ever made. This mattress supports my whole body and makes me feel so comfortable! It’s super affordable compared to all those popular brands we see everywhere. Overall, 10/10, because I’m really happy about this purchase. Show details

DanP
DanPVIC2 posts
  Verified 22cm Hesperis Mattress Double

Absolutely brilliant product – Though ordered online without seeing the product, (was bit worried until it reach our place), but the product was beyond our expectation. Nice and firm mattress. Packaging was excellent . have been using it for the past 10 days, Couldn't find any fault in it. Planning to order another one for the next room. Quality workmanship is commendable. Show details

Lauren
Lauren
  Verified 22cm Hesperis Mattress Queen

Why spend thousands? – The price & quality goes hand in hand-ish. A friend recommended I get a mattress without pocket springs & recommended a site where the mattress was double the price - patience is a virtue and Newentor pulled through. It’s not a well-known brand, i was a little skeptical in the initial purchase. Fast delivery, their choice of courier had… Read more

exceptional customer service & were quick to organise a redelivery.

If you’re in an intense labour industry, of a thicker silhouette and back pain is becoming your bestie.. I would recommend this mattress. The back pain i used to get from work + my old mattress to throw into the mix.. this would cause me to have days off. It hasn’t sagged yet (still early weeks), the only downside is - if you’re a person that has the body heat of a heater turn the AC or fan on & you’re on your way to a good night of sleep, it isnt too bad causing you to be uncomfortable, however, it does retain some body heat.

If only this came in a higher thickness/height (22cm is great though)

Zain Ali
Zain Ali
  Verified 22cm Hesperis Mattress Queen

Love this matress – Outstanding comfort Love it Good price Strongly recommend Fast delivered with perfect hand Show details

Payel Guha
Payel Guha
  Verified 22cm Hesperis Mattress Single

It’s good… – Happy with the mattress Good as expected Happy with the price. Great value Show details

Deeksha Bhargava
Deeksha Bhargava
  Verified 18cm Hesperis Mattress Queen

I love it! – Love love love the new mattress. It’s exactly what I was looking for. If you’re someone who doesn’t like bouncy or too soft mattresses then this is the one for you. It’s soft but not too much and doesn’t bounce. It’s super comfy and I love it!! Highly recommended. Show reply

Chelle
Chelle
  Verified 18cm Hesperis Mattress King

Perfect Mattress for the perfect nights sleep! – This mattress is perfect! The service and delivery was also perfect. Thank you! Show details ·  1

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