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NextGen Strata

NextGen Strata

4.2 from 64 reviews

Reviews

Review distribution

5 star
47
4 star
5
3 star
2
2 star
0
1 star
10

Sattva

SattvaSydney, NSW

Nextgen Generous by comparison

published

If you want individualised attention, Nextgen Strata are a boutique-quality, strata management company who can handle any major or minor strata issue. Their systems are state-of-the-art and their proactive teamwork ensures all compliance checks are thoroughly taken care of. Our building has benefitted in every aspect through Nextgen's strata management.


Shivam

ShivamSydney, NSW

  • Verified customer

Excellent services By Ash

published

We are very happy to have Ash as our strata manager . Ash is always very friendly and helpful. He is prompt in responding to our queries and requests. Ash responses to the issues we raise within few hours and suggest solutions and get the job done in a professional way as soon as possible to our satisfaction. Ash is a pleasant character to deal any issues regarding strata management. Would recommend Ash from next gen strata.

Review collected in partnership with NextGen Strata

The reviewer stated that an incentive was offered for this review

Sumeet

SumeetSydney, NSW

  • Verified customer

Strata Manager is a Partner

published

Review collected in partnership with NextGen Strata

Jacky Z

Jacky ZSydney, NSW

  • 2 reviews
  • Verified customer

They are a few Strata company knew what they are doing and provide the top services.

published

Our unit blocks have been managed by the NextGen Strata for last 3 years now. The Strata Manager is very helpful and maintained the property very well. They know their business and keep a good relationship with the unit owner and strata committees.

I can see there are few negative reviews here but not happened in my block. I think the difference is the financial position for our block is managed well so the strata company can do their job to fix all the issuer we have.

Review collected in partnership with NextGen Strata


Beware of NextGen.

published

It is the WORST strata company I have ever encountered. Asking to get anything done is like talking to a wall.... I just get the same excuse from the Strata Manager/Owner/Principal all the time... That he's been sick hence nothing has been done. Anyone looking for a strata company... Then I warn you this is not the one. You won't get replies to emails or phone calls. They are not working for the best interest of the Owners Corporation for sure. My bad review in Google is deleted and filtered. They only kep the good review.


No acknowledgement or response to the emails stating our building's problems

published

Our building has a Faulty lift, faulty smoke alarm and stuck parking gate. And, despite of multiple reminders, these issues are not being addressed at all by NextGen Strata Management.


Steaming mad

Steaming madSydney, NSW

  • 2 reviews
  • 1 like

Top Service from NextGen Strata

published

I'm involved with four strata groups and can honestly say that NextGen is by far the best.
They are the only ones who consistently follow up on any issue, without me having to chase them up.
Really, what more would you expect from from your strata agent.
Thanks Ash, keep up the good work..

Jim C


V Cane

V Cane

  • 3 reviews

Different comparing to other managers

published

We were considering changing over our strata management to another company, did my research as an executive member, found nextgen as a suitable candidate along with others agencies, out of 3 companies only this company offered to come out and meet me onsite. After walking around the complex with the gentleman, he gave us a plan of how to maintain our levies at a reasonable (well affordable) level. The plan is working out now, thank you nextgen, keep up the good work.

Peter

PeterSydney, NSW

  • 2 reviews
  • 1 like

Good service great people

published

I have a query which I have bothered them for a few times over the phone and emails. They always answer everything with patience and also in plain English so that I can understand.

Thank you!

Hossein

HosseinSydney, NSW

  • 5 reviews
  • 10 likes

Avoid them, sick of them, Any other is better than them

published

  • Verified customer

Couldn’t recommend NextGen highly enough!

published

I have had the pleasure of working with Ash as a committee member on two strata committees and I have always found him to be extremely professional, hard working, very attentive and knowledgeable. I couldn’t recommend NextGen highly enough and would be happy to be contacted for a reference if required.

Keep up the good work Ash & Dong, you really are the best at what you do and I have very much enjoyed working with you.

Review collected in partnership with NextGen Strata


Vanessa B

Vanessa BSydney

  • Verified customer

Amazing team

published

Have worked closely with NextGen Strata over the past few years. The team, particularly Ash, have always been helpful and efficient with any of our queries and matters of concern. Our building just recently underwent some renovations and Ash ensured that everything was done professionally and in a timely manner. Cannot fault them in all our dealings thus. Great communication and always more than happy to put in the extra mile.

Review collected in partnership with NextGen Strata


Tod Barden

Tod BardenSydney, NSW

  • 3 reviews
  • Verified customer

Great service.

published

I am a committee member of a strata premises at northmead. I have dealt with Asheed from next gen strata since they have taken over the strata if our complex Some years ago. I have found Asheed to be an extremely talented manager who is across all facets of our strata requirements. I could nit speak higher of his professionalism. He is a man that sees the short and long plan and strives to achieves those goals. I have found him to be a great endorsement for Nextgen strat. If the next representative our strata gets is even close to Asheed’s high standards I would be happy. More than happy to recommend him.

Review collected in partnership with NextGen Strata


Daniella P

Daniella PNorthmead

  • Verified customer

Excellent Service

published

NextGen Strata has been extremely helpful and professional in all dealings with our strata complex. We have had a few issues with the building and the strata manager has been amazing through the whole process ensuring all owners are aware of the process and comfortable with what is occurring.
Thank you NextGen Strata!

Review collected in partnership with NextGen Strata

  • Verified customer

Absolutely fantastic

published

Ash & nextgen have been proactive in following up on property issues in a very professional manner also being friendly in all type of communications. I highly recommend Asheek & Nextgen as strata managers

Review collected in partnership with NextGen Strata

recommend!

published

They have completed my request within a reasonable time and explained things in my language. If you are looking for a strata manager who can speak Mandarin and English fluently. look no further.


  • Verified customer

Asheek Khan and Nextgen review

published

Led by Ash nextgen have been proactive in following up on property issues in a very professional manner and being friendly in all type of communications. I recommend Nextgen and Asheek as strata managers.

Review collected in partnership with NextGen Strata


dj

djSydney

  • 2 reviews
  • Verified customer

Efficient & Professional - always helpful

published

Next Gen Strata and in particular Ash Karan, provide efficient and professional service. Knowledgeable and helpful and always courteous. 3 attributes that are becoming harder to find in many businesses.

Review collected in partnership with NextGen Strata


  • Verified customer

Very fast, helpful, efficient and friendly service

published

I recently submitted an application to renovate with Nextgen strata and dealt with Asheek Karan. He went the extra mile to help me get my application together and facilitated the process to expedite the approval because I only had a short amount of time in which to renovate due to work commitments overseas. I never had to wait more than five minutes for an email reply to any questions I had. Ash is very knowledgeable and he helped me preempt several problems which could have delayed the process. All up, top service.

Review collected in partnership with NextGen Strata


Treat client's asset as their own

published

I had problems with the intercom system recently, nextgen strata not only took action promptly but also sent out a text survey to find out whether the problem was common in the complex. Their reason was to avoid multiple call-out fees. This WOWed me, my other strata managers in my other properties never did something like this before. It seems, to me, that they do care and do put themselves in my shoes. Not easy to find this kinda effort in the property industry now, good work!


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Questions & Answers

Deepak Gupta

Deepak Guptaasked

Parking gate is stuck for last 4 days and the fire alarm sets off on it own twice within last 8 days in MOSAIC in Hornsby.
The issues have already been reported during last week. Please advise on next steps? When can we expect a resolution.

2 answers
Steaming mad
Steaming mad

Hi, we use next gen as our strata agent, as landlords. Ourr rental agent takes care of any issues, and we get email updates. They are always informing us on the progress of the work needed to be done..

Deepak Gupta
Deepak Gupta

I'm an owner, self occupying the unit. Emails have been sent for all the issues, but we never heard back for any issue.


Sri

Sriasked

Lifts are not working at "The ROSE" property in Rosehill. Followed the instructions provided in the IVR message, still no luck. It's been two days now. Please advise on the next steps?

1 answer
NextGen Strata
Dong L.NextGen Strata

Hi Sri, thanks for reaching out to us, as you are probably aware by now, the lifts are now back in order. Unfortunately, the lift contractor (name not mentioned here due to this may be a public thread) needs their tech department support who only has skeleton staff during the festival season, we have tried at least 3 to 4 times during the downtime the lift, however, some of those things are out of our control.


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Details

CategoryStrata & Property Management

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