No Limits Removalists

Don’t waste your money with this company .just moved us from Brisbane to Hervey Bay , Removalists were obviously subcontractors even though they promised me that they wouldn’t be . They were from overseas & only 1 spoke English . Did nearly $2000 of damage including causing damage to a neighbour’s lawn . After days of argue with them on the… Read more

phone & via email they eventually offered $750 discount . Now my wife & I have to replace some broken furniture - we are both in our late 70’s & don’t need this drama .DO NOT USE NO LIMITS - you have been warned

I had a great experience with No Limits. The team were professional, handled my items with care, and delivered it all overnight from Melbourne to Sydney. It cost me a little more on the day than quoted, but the quote is only their best estimate from the provided inventory list.

It was a very short distance move. The men they sent continually complained, every time you turned around they were sitting down having another cigarette. They damaged some of my furniture, they also damaged the ceiling in my new home. When I sent photos and summary of the damage, I was told send us your BSB number we will deposit $100 into your… Read more

bank account I had lost all confidence & trust in this company I was not giving them my bank details so just cut my losses. They were very slow & incompetent.

No integrity, no comprehensive insurance, abysmal care – We opted for No Limits Removalists based on positive online reviews, but our relocation from Sydney to Adelaide has been an appalling experience. Let me highlight five major issues with our move: 1. Despite No Limits Removalists promise to wrap and… Read more

protect our furniture, most major items lacked proper protection during packing. 2. A tyre blowout during the journey almost caused the overpacked truck to flip, resulting in significant damage to our unprotected furniture. 3. Some furniture, including an expensive entertainment unit, was dismantled, and the legs were lost in transit (the truck went door to door). 4. The cost of the move was adjusted post-relocation due to a miscalculation by No Limits Removalists, unprofessional behaviour 5. No Limits Removalists informed us we had comprehensive insurance, however since the move the compensation provided has been less than 50% of the replacement cost

I strongly advise to exercise prudence in contemplating engaging No Limits Removalists. Our profound dismay arises from the irreparable loss and damage inflicted upon our possessions, exacerbated by No Limits Removalists' glaring failure to redress our grievances. Their evasion of accountability and rectification is disconcerting, rendering them an unreliable and untrustworthy removalist partner.

The purported insurance coverage offered by No Limits Removalists falls far short of being comprehensive. The compensation we received did not cover the actual costs of our damaged belongings slated for replacement. Given the extent of the damage, it's financially burdensome for us to restore our home to its pre-move condition, a process that may take years.

Throughout this ordeal, No Limits Removalists have been conspicuously absent. Even the surveyor, who ostensibly shared our frustrations, was confounded by No Limits Removalists' reticence in furnishing details regarding the purported insurance policy promised prior to the relocation. It was at this time we discovered No Limits Removalists DO NOT provide comprehensive insurance. They lied to us.

We will continue to pursue this matter, we are committed to ensuring other people don't fall victim to No Limits Removalists unprofessionalism. No Limits Removalists cannot abscond from accountability; we are now poised to pursue legal recourse to rectify the injustices perpetrated against us.

BEWARE - WORST EXPERIENCE OF MY LIFE! If I could give a negative star review I would. They claim on their website "Never use subcontractors" - This is a lie. Their whole business model is built on lies and deception. Underestimate the time and… Read more

underquote $ to look good value and then sting you with a big bill at the end and hold your belongings to ransom because they won't unload until you have paid. I was quoted $1,000 and got a bill for $3,700!! Damaged items, not strapped in or wrapped in the truck, non professional in all aspects, truck didn't even show up at first and they couldn't contact the driver and had to get another truck 4 hours later. Took 3 days to eventually get all my gear.

Do yourself a favour and STAY AWAY -STAY AWAY - STAY AWAY!!!!!

Had Rony and his mate move us today All I can say is thank you so much Made sure nothing was damaged even with limited access to our new home for the fridge and lounge suite Both of them were polite and courteous very hard workers and the price was cheaper than I had anticipated Would definitely recommend them

I have used No Limits Removalists to move my 2 apartment house. The was efficient and very polite. If you want to book with ask for Mario he was great. Couldn’t be happier with my move

We had the pleasure of having Nasch and Amir do our removals from Mackay to Brisbane and we are exceptionally happy with there customer service, hard work, honesty and integrity . We highly recommend Nasch and Amir for there smiling faces throughout there hard work and making our move smooth and effortless. David and Angelika

Could not be worse! EDIT: After I lodged a formal complaint, the company acknowledged there had been a system error with my invoice and corrected it. However, they did not address the service issues I raised regarding the conduct of the contractors and the damage to my belongings. What i've got was: "Feedback NoLimits Attachments 11:30 (4… Read more

minutes ago) to me

Hi Daniela,

The account team has sent you new invoice and now there is no payment required its all sorted

Kind regards Management team "

________________

Unfortunately, my experience with No Limits Removalists was extremely disappointing.

The crew arrived 40 minutes late, told me they were contractors and had no knowledge of my quote or deposit. They arrived in an unbranded truck with almost no protective equipment—no mattress bag, no moving blankets, just cling wrap.

Despite clearly labelling multiple boxes as FRAGILE and HEAVY, several of my belongings were damaged, including wine bottles, shampoo bottles, glasses and a plant vase.

The most concerning part was that after the move was finished and they had already left, they returned, opened my front door and entered my home to request additional payment instead of knocking.

To make matters worse, the company later admitted there had been a system error with my invoice and waived an additional $231.07 they claimed I still owed. However, they have still not addressed the service issues I raised.

I cannot recommend this company based on my experience.

"I am very disappointed with the service provided by No Limit Removalists. Despite being promised a 45-cubic-metre truck, they sent a much smaller vehicle, which turned a smooth move into an unnecessary struggle. It appears this company makes promises over the phone that they do not intend to keep. I feel misled by their booking process and would… Read more

caution others against relying on their quoted service promises. They do not deliver on what they agree to, and I am currently in the process of reporting their conduct to Consumer Affairs."

Hired no limits for removal 1 bed unit quote stated ideal for 1-2bed accepted. 2 days prior I added 1 /3 seater couch 1 queen bed with no response ,day of pick up they wanted $900 extra had i said that it was over the top ,no choice as we had to vacate ,not impressed.no response to emails sent,very dodgy.

I hired them to move a sofa and a small coffee table from downstairs to upstairs in the house. They charged me $100.00 for the job and when they have finished moving. they charged me $610.00 more because their guy's removalist came from Brisbane to Peregian Spring. I said no I will not be paying that. I did not give authorization to take that… Read more

money from my bank they took $610.00 from my bank account without my authorization. I called the bank to refund that amount. that was a fraud. Be aware don't hire them. THEY ARE SCAMMERS. Nicole

Turned up late, the size of the truck wasn't big enough so ended up having to do 2 loads which meant there wasn't time for them to properly unload items into the correct rooms - just left everything in our garage to move later, wouldn't even take a mirror as they were worried they would break. Terrible experience. When I provided feedback I was… Read more

offered $150back - given the total cost of the day this barely compensated what I lost by choosing No Limits.

Booked a truck to move 3br house and garage and paid my deposit. Day before they were due to arrive I get the call to advise the truck was broken down and I would be pushed back a day. This is the oldest excuse in the book. I had to ask for a reduced call out fee as compensation for this inconvenience, details of which weren't passed on to the… Read more

driver. Come moving day the 2 guys and truck arrived on time and loaded everything efficiently. They used my tools to dismantle furniture until I put them away. They didn't pack everything into the truck leaving me the added cost of hiring a van to pick up the extra items. They broke a leg on a vintage table, didn't bother to tell me at the time of the move I only found it the next night when I was reassembling the table and found it was wobbly. Chased them for days to complain, the customer service team wouldn't return messages. When they finally did they sent me photos of the damaged table at the destination property, clearly time stamped with location details. Customer service kept stating the photos were taken before the table was loaded and was already damaged. Their own photos proved they were lying but I had to get photos of the old premises to prove it. The compensation offered was no where near enough to have the table repaired. Would not recommend this company.

The only positives I had out of this was the speed at which they got everything packed and unpacked and they stuck to the hourly rate quoted. There was none of the usual demanding payment at an inflated rate prior to unloading which is common in this industry.

We are extremely impressed with Nitish and Gurpreet from No Limits Removalist Perth. They did a move for us from Donnybrook to Lancelin. They kept in contact, pick up and delivery was on time. They were very patient with us. I would recommend them if you are in Western Australia.

South Adelaide. Move was scheduled for a 7am start. By 8am, they were still a no show. We had to call head office and they said they'd call us back. 15 minutes later, they said they'll be there by 8:30am. Didn't show up til 9:15am. Move barely took over 1 hour and 15 minutes and they still charged us over $550 despite what they quoted us. Movers… Read more

also were asking us to pay up before the job was even complete. Lots of red flags

Oh and after all that nonsense, our washing machine is missing parts as they had removed them before loading it. Great.

if i could give this company 0 stars, i would! booked in for a 9am move, provided an inventory list, spoke to customer service, detailed what was needed, paid the $200 deposit for an extra large 65m truck, 3 men, tools and shrink wrap for furniture, padding and straps. they took $205 for the deposit. day of the move comes and i get a message at… Read more

7am: "We will be at your place at 11am. out first job is bigger than expected and weve got stuck doing that" contacted the customer service, and they assured me theyd be there before 11 with all necessary items, and the driver told customer service theres an issue with the truck. call again at 11am as no one showed up, customer service has no idea whats going on, promised a manager would call me in 15 minutes. - no one called me.. get a call from another number that they'll be there at 12:30, they thought their job would be one trip but its taking longer and more time than expected. call customer service AGAIN, get the same spiel "we dont know why they didnt shop up, someone will be there within 15 minutes and a manager will 100% call me within 15 minutes. 12:30 comes and i get a call from a company listed as GH removals and storage- which has horrible reviews on google. barely speak english, cannot understand anything they say other than "we are on the way" continue calling customer service every 15 minutes, until it gets to the point they dont answer, or as soon as they answer and i tell them whats wrong they mute me/put me on hold and then hang up. at this point me, my fiance and mother in law have made trips for the furniture, moved half the stuff on the inventory list and moved all the furniture remaining into one room for ease of access... their job.

1:50 a nick scali truck comes, half the size thats promised, two incredibly unprofessional men get out the truck have no idea whats going on, have no shrink wrap, no pads, no straps, no dolly nothing to actually move my belongings. and try entering my house after i said no, and they need to leave. they open the truck up try putting boxes from the garage in the truck and half the truck is filled with broken boxes and rubbish/possibly furniture? customer service is still no help whatsoever.

the kicker? last year when we moved my fiance had booked them (unbeknownst to me) and they did the same thing, booked for 8am, got a call at 7am saying their truck had an issue theyd be there at 11- second call said the guy booked broke his hand and theyre finding a replacement, called a subcontracted truck and two guys at 4pm who had no idea what they were doing, no wrap barely any padding, and made us help pack the truck, damaged furniture and refused to leave without us paying them the full amount, it was my fiances birthday and we needed to leave for dinner so had to fork out the money. DO NOT USE THIS COMPANY.

Hopeless. Booked two guys. Both were lazy and unfit. Ended up doing most of the move myself with my 74 y.o, including all the heavy white goods and pot plants etc. They added a fuel levy despite advertising no fuel charges or hidden costs. Charged me the wrong hourly rate. When I pointed this out they simply upped the hours on the job to get to the same number. Would never use again.