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Noel's Caravans

Noel's Caravans

3.7 from 15 reviews · View Statistics
See the Best Caravan & Camper Trailer Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Noel's Caravans

Reviews

3.7
15 reviews
5
(10)
4
(0)
3
(0)
2
(0)
1
(5)
  • Product Quality
    4.3 (6)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    4.2 (5)
  • Warranty Claim MadeYes (1) · No (6)
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Les
Les
  • 3 reviews
  • 3 likes

Small Warranty Claim

published

Returned our van today for a small repair on our water pump. Completed after a few hours and now like new. Fantastic warranty and service.

Product Quality
Customer Service
Noel's Caravans
Brand Manager B.Noel's Caravans

Thanks Les for your feedback, happy travels from the Noel's Team

Mal V
Mal VMetropolitan Adelaide, SA

Visited Noels

published

Visited Noels on Tuesday with intention of buying a brand new caravan. Approached by a woman who said she was Noel's daughter. Started very nice but became condescending and talked herself out of a sale. Don't like the way they do business.

Customer Service
Incentivised Review No
Bob J.
Bob J.Victoria

average build for the price

published

Take a closer look underneath and see pretty average build for the price

Dealer didn't seem to like feedback and then ignored me plenty of other dealer out there

Take your business elsewhere

Incentivised Review No
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David C
David CFar North Queensland, QLD
  • 3 reviews
  • 12 likes

Complete Lemons, with Timber Frames

published
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Product Quality
Incentivised Review No
Anton_Noles
Anton_NolesSoutheast, SA
  • 7 reviews
  • 6 likes

Our New Island Star

published

My wife and I are looking forward to leading a more relaxed lifestyle in our Caravan full time and as such we are entertaining the fact of changing to a more suitable Caravan.
After having a look at Noels Caravans online we found a very nice Island Star Getaway Caravan and had to make further enquiries.
Naomi has been nothing short of Sensational, her enthusiasm, knowledge and attention to detail is the best and after having a personal tour of the Getaway we were sold.
If you are looking for a Caravan then I don't think you can find better Quality or service, do yourself a favor and call in to Noels to see how it should be done.
Anton & Tania

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Product Quality
Customer Service
Noel's Caravans
Brand Manager B.Noel's Caravans

Thanks for your feedback Anton & Tania, wonderful to see you recently and enjoy your next adventures! Love getting all the pics you send me :) Cheers Naomi and the Noel's Team

Mishie
MishieADELAIDE
  • 3 reviews
  • 1 like

We love our Island Star Getaway van!

published

As we had looked to upgrade for a long time, we knew exactly what we wanted (this is our 3rd van). The team at Noel's were fantastic, patient and very informative. We never felt pressured and that's what we loved. They could not do enough for us right through to having some minor adjustments made following pickup, nothing was too much trouble. It certainly is a beautiful caravan. Would recommend Noels as they deliver a high quality service and professionalism.

Product Quality
Customer Service
Noel's Caravans
Brand Manager B.Noel's Caravans

Thanks for taking the time to post your feedback, much appreciated and trust you are still enjoying your van :) Cheers

Mishie
Mishie

We certainly are still enjoying our van! Cheers, Steve & Marjo

Noel's Caravans
Brand Manager B.Noel's Caravans

Wonderful to hear, enjoy your travels

Gayle4916
Gayle4916AU
  • 3 reviews
  • 4 likes

Beautiful Van

published

Love our van, its beautiful. The service was highly professional and Vince and Naomi are so patient and helpful, and gently guide you through every process.Any after sale queries have been promptly answered and seen to. Highly recommend this company.

Product Quality
Customer Service
Noel's Caravans
Brand Manager B.Noel's Caravans

Appreciate you taking the time to post a review, great to hear your happy! Enjoy your next time away :)

Alan P.
Alan P.Central, SA

Great experience buying from Noels Island star

published

Just received our 2019 Island star it is absolutely fantastic the service by Vince and Naomi and the team was fantastic so pleased we went to Noels would highly recommend Noels to anyone and we'll be doing so on our trip around Australia thanks again Alan and Eleanor

Product Quality
Incentivised Review No
Noel's Caravans
Brand Manager B.Noel's Caravans

Thanks for the feedback Alan & Eleanor, we are pleased you are happy and trust you are getting lots of enjoyment out of the van :)

Great experience from start to now.

published

Noel's Caravans!! ISLAND STAR "GETAWAY" what a great process ,building the van you won't with such great people.. 5 weeks from signing the papers to start, to handover. It was fantastic to see people so passionate about there product. Our van is excellent and tow's like a dream. The tare and ball weight were spot on.
Great van!! thankyou to Vince,Naomi,Christine and the rest of the personnel.
Recommend Noel's Caravans to anyone.
Cheers Danny & Sylvia.

Noel's Caravans
Brand Manager B.Noel's Caravans

Cheers Danny & Sylvia, appreciate the feedback and love having happy customers! Enjoy your next trip away!

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Highly recommend 'Noel's Caravans

published

Returned to Noel's after having a pre-loved Getaway for 6yrs thanks to Vince.Have now purchased a new Island Star Getaway, with some minor changes and additional extras thanks to Naomi's expertise our new van was ready to go in super quick time. Nothing was too much trouble ...and everything works perfectly. Hand over was very detailed. Highly recommend Noel's Caravans for Quality and service.

Noel's Caravans
Brand Manager B.Noel's Caravans

Thanks Bev for your feedback! Trust you are still enjoying your cards and your van! Cheers Naomi

  • Verified

Great Van, great people, great value.

published

We looked at every van on the market, Noel' IslandStar Extreme was the best van we could find that suited our needs, and ... at the best value and the best service ! We were able to have the van built exactly as we wanted, no hassle. And ... everything just works !! (as promised) and ... the van park at Blanchetown is a cracker ! Thanks Locky and Mandy !

Noel's Caravans
Brand Manager B.Noel's Caravans

Thanks guys for the feedback, much appreciated! :)

Truely impressed

published

Fantastic and easy to do business with. Exceptional advice made sure we had everything we needed and didn't look to add to price. Great after sales service, go the extra mile.

Noel's Caravans
Brand Manager B.Noel's Caravans

Thanks Ron :) Enjoy your next adventures away

Biggest disappointment of our lives,

published

This is our 3rd van. Waste it time spent ordering and waste of $61000. Faults-doors, cupboard, pelment, fridge,water inlet.locks, screen door. Floors all scratched, large dent in laminex. Sub standard fixtures.Buyer beware Very uncomfortable. Very disappointed and angry thinking we where getting our dream van. After sales service leaves a lot to be desired. Unfortunately we are stuck with complete lemon. Hate it.

JPT
JPTMetropolitan Adelaide, SA

Be wary - All is good until you take delivery

published
Deedub
DeedubMetropolitan Adelaide, SA
  • 11 reviews
  • 11 likes

A quality, feature packed van, and value for money!

published

Looked extensively for what we wanted, even interstate. Noel's Caravans (Sth Aust) could not have been more helpful (thanks Vince and Naomi). Even though the Getaway features just about everything, we were able to include some additional extras at nominal cost. A really good quality van at a great price. We love our Getaway and recommend Island Star without hesitation.

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Questions & Answers

Gayle M.
Gayle M.asked

What is the internal height of the current Island Star Getaway and Extreme?

3 answers
Mal V
Mal V

Don't know and don't really care. Went to noel's to buy a brand new caravan and a woman claiming to be [Identifying information removed] was quite rude to us so we simply walked out and purchased a brand new van elsewhere. No We do not like the way they do business. If you are looking to buy I strongly recommend you go elsewhere.

Noel's Caravans
Brand Manager B.Noel's Caravans

Hi Gayle apologies I never knew this site had comments until now. The internal height of the Getaway is 6'5 and the Extreme is 6'7. Hoping you made contact direct with us to get these answers :)

Gayle M.
Gayle M.

Thank you

David C
David Casked

Why do Island Star still use Timber frames? Isn't it prone to rotting? It's ancient technology, isn't it?

5 answers
David C
David C

Contact Noels Island Stars, they are made of timber, I have an email to prove it. They are "pleased" to confirm that their vans are constructed using Timber frames. Too bad, that's a really nice rig you bought, I bet it cost a fortune. Timber frame vans don't hold their value, which you are about to find out. You should have got a Jayco, they are cheaper and have frames that will last for a hundred years. (and truly hold their value).

David C
David C

"Suggest I do research"? You should have taken your own advice before you purchased something that will be a lemon in 8 years

David C
David C

It must suck knowing you paid all that money without doing any research and ended up with a sweet looking van with a time frame. I'd be livid if I was you.

Tom E.
Tom E.asked

whereareislandstarcaravansmade

2 answers
Mishie
Mishie

Grand Gm factory in Campbellfield Victoria.

David C
David C

They are not constructed very well at all, they are cheap Timber framed vans which have a track record of leaking through to the frame and rotting them. The timber they use isn't even treated. Buy a "known brand" with a modern aluminum frame. Island Star vans look awesome, but that's where it ends. They are fitted out with cheap, substandard fixtures and fittings, and the company should be ashamed of themselves.

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Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Retails for Multiple Brands
After Sales ServiceYes
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