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Northern Motor Group

Northern Motor Group

3.1 from 105 reviews · View Statistics

Reviews

  • Product Quality
    3.4 (24)
  • Return Claim MadeYes (3) · No (22)
  • Customer Service
    3.0 (27)
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CHRIS

CHRISGreater Melbourne (Metropolitan), VIC

NEW MG HS ESSENCE ANFILED

published

Picked up my new MG today it's fantastic. Thanks to Jesse and the MG team.
Jesse has been great from all the way back in Feb 2020 when I first made the enquiry right through to the final purchase and pick up in Nov. The car and the package offered are great, everything was explained clearly I left with no questions unanswered. I would recommend Northern Motor Group and Jesse to anyone looking for a new car.
Thanks Jesse been good dealing with you.

Chris C. (Proud New MG owner)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBUNDOORA VICTORIA
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Bill

BillGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Cannot identify issues

published

Dodge Dealer cannot repair own model cars. Have been twice and they still can't fix a car they sold. Pathetic

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBundoora
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My jeep SRT

published

Terry Walsh sold me a jeep SRT nothing was too much trouble for him. I was sold a great car for a great price no haggling just straight up good service. I would recommend him and his team 100 percent. Thanks mate

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern isuzi bundoora
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  • Verified customer

Great service from Gerard .

published

Just bout my first ever Kia Sportage .seen it on line called up spoke with Gerard who was very good to deal with amazing actually always called kept me in the loop on wer the car was at .today I received my car of the truck that Gerard organise to get my car to wodonga .iv just got back from picking it up .I'm one very very happy customer an I never seen this car or test drove it .Gerard service was amazing sending me videos of the car .I had a very good experience with northern motor group.very happy with my new car thank u again Gerard .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline at northern motor group in bundoora vic
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Above and beyond

Above and beyondHunter Region, NSW

Above and beyond!

published

A big shout out to Nick who helped me navigate my way through trading in my car and buying another all from My lounge room in NSW during COVID. He was professional and personable and the whole process was made easy and comfortable. I can’t rate him highly enough. Thankyou Nick it was a pleasure dealing with you. Regards Doug&Sylv Myers.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBundoora Victoria
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Dorothy

DorothyGreater Melbourne (Outer), VIC

Great customer service

published

Brought a jeep from damian and gotta say his customer service skiils were on point .
Would recommend him to anyone who is after great service.Havr to mention Frank too who referred myself to damian.
Awesome stuff northern motors.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern motors Bundoora
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TrevB

TrevBMelbourne

  • 2 reviews

Terry Walsh, great customer service!!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBundoora
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Purchased car

published

Just bought a car off Damien
Fantastic guy, great service and did us a great deal
I would recommend Damien highly and many thanks for the great customer service and professionalism!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern motor group Bundoora
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Ted

Ted

  • 22 reviews
  • 41 likes

AVOID!

published
Customer Service
Incentivised ReviewNo
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cleaned paint work

published

Fob chain on keyless entry was playing up after change battery for my Jeep Renegade. Problem was husband had not put it in correctly. Just wanted to say thank you for the amazing job your crew did on cleaning the car, after was realized there was no problem and no charge. Jeep looked almost new after arriving dusty and looking rather ordinary. Also take Jeep for regular tune ups and services always come away feeling happy and safe.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBundoora Grimshaw St Vic
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Waste of time

published

Had a pre-determined meeting time with Damien to see an advertised car. Left work early, drove quite a distance only to arrive and be told that the car sold this morning. A courtesy call to let me know not to come as the car had been sold would’ve been appreciated.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationBundoora, Victoria
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Truc L.

Truc L.Greater Melbourne (Metropolitan), VIC

Northern nissan Bundoora

published

We were very pleased with our purchase of a Used Car from Northern Motor group.Thanks to Corey help me out from the start to finish. He was knowledgeable and friendly. Love this car, couldn’t be happier.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationBundoora
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TradingUP

TradingUPGreater Melbourne (Outer), VIC

Honest and helpful Salesman Damien at Bundoora

published

Damien was so helpful. He was not pushy and was very accommodating to our needs. . Great Salesman.
We were very pleased with our purchase of a Used Car from Northern Motor group.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNissan Bundoora
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mickey1411

mickey1411

  • 3 reviews
  • 2 likes

Don’t trade in a car here!

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern Motor Group (main reception)
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didnt want to know me

published

looked at buying mg3 for wife walked around yard 15 min walked into show room no one around you know what you have just lost a sale was all cashed up ready to buy

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationbundoora
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Tia

TiaGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Absolutely disgraceful communication and customer service

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBundoora
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John

JohnGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

Bad service have

published

Have a Nissan Qashqai has done65.000 is like new,recently have no air conditioner working ,blowing hot air inspected by local mechanic &found hair line leak in condenser mechanic advised me to take back to Nissan .no way this should happen after only4&1/2 years let alone any time .absolutey no assistance from them what happened to customer service

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationNorthern Nissan bundoora
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Shelby C.

Shelby C.Greater Melbourne (Outer), VIC

Courteous and Helpful

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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SJK

SJKGreater Melbourne (Metropolitan), VIC

Do not buy a car from this dealership

published

I was given wrong information by this dealership in regards to the service, after market radio (which was recommended and sold by them and turned out to be non-compatible with Jeep features) and so on, on the day of purchase, after wasting my time speaking to different levels of people (numerous times) in this dealership, none of concerns and frustrations have been appropriately addressed or attended to...
Do not buy your car from them!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern Motor Group
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Mgeorgeades022

Mgeorgeades022Greater Melbourne (Metropolitan), VIC

Pathetic service!!

published

Purchased a Grand Cherokee summit from Northern Motor Group. Every since day 1 all we have had is issue after issue with this car. Booked the car in 2 weeks in advance as that was the earliest time they had a hire car available to arrive and my wife to be asked to come back tomorrow as no car was available. Service manager Jason also said because the car had been serviced at Jeep Essendon fields that they are independent and not responsible.
The car had over heated under the bonnet and burnt and melted wiring and tubing but apparently it was going to cost $150 per hour to diagnose what the issue was and they were unable to estimate how long it may take to find issue.
Would expect much more for a $90k car.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthern jeep
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