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Northern Motor Group

Northern Motor Group

3.0 from 97 reviews

Reviews

3.0

97 reviews
5
(42)
4
(7)
3
(2)
2
(2)
1
(44)
  • Product Quality
    2.9 (16)
  • Return Claim MadeYes (3) · No (14)
  • Customer Service
    2.4 (19)
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Ted

Ted

  • 15 reviews
  • 1 like

AVOID!

published
Customer Service

cleaned paint work

published

Fob chain on keyless entry was playing up after change battery for my Jeep Renegade. Problem was husband had not put it in correctly. Just wanted to say thank you for the amazing job your crew did on cleaning the car, after was realized there was no problem and no charge. Jeep looked almost new after arriving dusty and looking rather ordinary. Also take Jeep for regular tune ups and services always come away feeling happy and safe.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBundoora Grimshaw St Vic
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Waste of time

published

Had a pre-determined meeting time with Damien to see an advertised car. Left work early, drove quite a distance only to arrive and be told that the car sold this morning. A courtesy call to let me know not to come as the car had been sold would’ve been appreciated.

Customer Service
Product Quality
Store LocationBundoora, Victoria
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Truc L.

Truc L.Greater Melbourne (Metropolitan), VIC

Northern nissan Bundoora

published

We were very pleased with our purchase of a Used Car from Northern Motor group.Thanks to Corey help me out from the start to finish. He was knowledgeable and friendly. Love this car, couldn’t be happier.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationBundoora
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TradingUP

TradingUPGreater Melbourne (Outer), VIC

Honest and helpful Salesman Damien at Bundoora

published

Damien was so helpful. He was not pushy and was very accommodating to our needs. . Great Salesman.
We were very pleased with our purchase of a Used Car from Northern Motor group.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNissan Bundoora
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mickey1411

mickey1411

  • 3 reviews

Don’t trade in a car here!

published
Customer Service
Return Claim MadeNo
Store LocationNorthern Motor Group (main reception)

didnt want to know me

published

looked at buying mg3 for wife walked around yard 15 min walked into show room no one around you know what you have just lost a sale was all cashed up ready to buy

Customer Service
Return Claim MadeNo
Store Locationbundoora
Tia

TiaGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Absolutely disgraceful communication and customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBundoora
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John

JohnGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

Bad service have

published

Have a Nissan Qashqai has done65.000 is like new,recently have no air conditioner working ,blowing hot air inspected by local mechanic &found hair line leak in condenser mechanic advised me to take back to Nissan .no way this should happen after only4&1/2 years let alone any time .absolutey no assistance from them what happened to customer service

Customer Service
Product Quality
Store LocationNorthern Nissan bundoora
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Shelby C.

Shelby C.Greater Melbourne (Outer), VIC

Courteous and Helpful

published
Customer Service
Product Quality
Return Claim MadeYes
SJK

SJKGreater Melbourne (Metropolitan), VIC

Do not buy a car from this dealership

published

I was given wrong information by this dealership in regards to the service, after market radio (which was recommended and sold by them and turned out to be non-compatible with Jeep features) and so on, on the day of purchase, after wasting my time speaking to different levels of people (numerous times) in this dealership, none of concerns and frustrations have been appropriately addressed or attended to...
Do not buy your car from them!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorthern Motor Group
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Mgeorgeades022

Mgeorgeades022Greater Melbourne (Metropolitan), VIC

Pathetic service!!

published

Purchased a Grand Cherokee summit from Northern Motor Group. Every since day 1 all we have had is issue after issue with this car. Booked the car in 2 weeks in advance as that was the earliest time they had a hire car available to arrive and my wife to be asked to come back tomorrow as no car was available. Service manager Jason also said because the car had been serviced at Jeep Essendon fields that they are independent and not responsible.
The car had over heated under the bonnet and burnt and melted wiring and tubing but apparently it was going to cost $150 per hour to diagnose what the issue was and they were unable to estimate how long it may take to find issue.
Would expect much more for a $90k car.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorthern jeep
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peter smirnis

peter smirnisGreater Melbourne (Metropolitan), VIC

Big Heartbreak Disappointment

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationNorthern Jeep
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Nick Dick

Nick DickGreater Melbourne (Inner), VIC

Scammers!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBundoora
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Dale Agius

Dale AgiusMetropolitan Adelaide, SA

  • 2 reviews

Intestate car purchase (Great service with Terry)

published
Customer Service
Product Quality
Return Claim MadeNo
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DH Kim

DH KimGreater Melbourne (Outer), VIC

Excellent sales guide and flawless progress from inquiry to actual pick up my new car

published

Many thanks to Robert Costanzo for helping me with a hassle free purchase of my Jeep Cherokee. Awesome guy with very professional and respectful attitude who was actively listening to my request and and finally found it for me. I highly recommend if you want to buy a new car, then he is the right guy to make you get there! Thanks again Robert!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNORTHERN ISUZU UTE
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jeepo

jeepoGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Terrible Service Dept

published
Customer Service
Product Quality
Return Claim MadeNo
TKB

TKBAdelaide

  • 2 reviews

Lying, misleading and extremely disappointing

published
Customer Service
Store LocationNorthern Nissan Bundoora
Robyn G

Robyn G

  • 3 reviews
  • 1 like

Great used car, Great service.

published

Have just picked up a 2005 Corolla for my daughter and I couldn't be happier.
The car was detailed and looked fabulous. The sales people were very helpful.
Thanks Northern Group.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBundoora
See all answers
alexryding

alexrydingGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Find a different place to buy your Jeep

published
Return Claim MadeNo
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