Nova Employment

Bunch of inexperienced disability workers. They keep saying so many rude and negative things then deny they said those things. Their intention is to ruin people with disabilities and their health and their family health, no good intention in life. And they never support the person with disability always the employer.

Nova is a very good job service where they helped me get a job straight away back 2012 but since I got redundant from the work place they did their best to help me find a good job. At this moment I am grateful to the staff over the years, thank you… Read more

to Joanne, Keith, Arman, Winnie, Luke, Ryan, Aaron, Terri and Tina for all your hard work. All the very best in the future ahead.

Why is nova employment all of sudden going now and out the door they had great so many reviews haha and kept people in long jobs hahai am not surprised after my experience i have had no job interview with the provider all year and no job hopefully the new one the goverment funds me will

Nova employment is not a good job network provider. I give them no stars. The staff are unfriendly.

NOVA rouse hill. Well what can i say? Its all about the ndis customers that have the funding to help your child. If they see not enough funding, they will ignore you. This place needs to be investigated of ndis funding fraud. Karen.

i did the nova 2 year program i got a job out of it then lost it after 6 months. since then nova have basically disappointed me. They are barely making any effort what so ever to help me i have only seen the staff there a few times to do job searching which is basically useless as they just tell me jobs i don't want or cannot do the last time i… Read more

went in to my local office the staff member i was working with kept showing me these jobs that had to do with driving which mind you i do not drive and do not think i will be able to with my disability. I tried explaining this to them and just got told to go home and discuss it with my parents. I have sent messages to other people to ask for help just to be told that its basically my fault they are not helping me because I am not going to the meets yet i do not get told when these meetings are happing and when and if i do get told its the day before or the day off when I have already made plans so cannot attend but its not like they make effort to try and then reorganize it.

i also do not find the point to go to these meetings as the last time i went the job coach i was support to have didn't even know i was coming and i was there for like 10 minutes cuz he had to be some where else

Discriminative and rude – Horrible experience. Look elsewhere . These people don't care about people with disability. It is just a convenient name for them that attracts government funding.. We rang them 5 or 6 times trying to put our son on the program. They never returned any calls. When we finally managed to get through to them, they were very disorganised, never sent… Read more

our son an invite for the initial session, and blamed technical issues and ourselves for not receiving the emails they never sent. Then out of the blue, they said that our son wouldn't be suitable for the program (bear in mind they never met our son) When we asked them why that would be the case, they had no answer and were very rude and dismissive. Sharon and Christy (the complaints officer) in the Sydney office are discriminative and unfit for the job in the organisation that is meant to advocate for people with disability. Disgusting!

Find someone else – I'm still annoyed by my experience with this company, the support is a joke, none of them seem appropriately qualified to help people with even minor mental heath struggles find work. A lot of the job searching I did was self directed, no clear effort on their part to make that experience easier despite giving them 20 phone numbers every 2 weeks… Read more

for places they could connect me with as part of their process. I had a degree and work experiences to my name and ultimately they just went with an employer they were already connected with after a year of waiting, no training for interviews in that time, no help refining my resume all of which were ultimately what I was most concerned were holding me back from finding work my own, many of the struggles I expressed having in my time with them also fell on deaf ears.

The support they offer once you have the job: They come in every 2 weeks to ask how you are coping and of course you will say everything is fine cause you don't want to go through the experience of looking for work again anytime soon, then they will have you sign a form and leave, that's it, and then one day they will just stop coming altogether.

What kind of jobs do they set you up with? Very menial unfullfilling work, jobs where there is no substantial opportunities for growth in sight, you won't feel empowered, you won't feel that any skills you may have are truly respected, you won't feel any more capable of looking for more appropriate work, you will feel as though you got a dead end job through an employment agency and nothing more.

As far as the quality of people who work there, they all seem well meaning, I think they are in over their head with their own capabilities and understanding of the people they are there to help though.

If you want a company that will restore your faith in the support services this country has to offer, choose someone else, you deserve better than this, you don't want to come away still feeling like you only have yourself to rely on.

Horrible experience – Job coaches shut you down, job coaches thinks everyone is ‘immature’. Non stop arguing, there hasn’t been a day without bickering back and forth, every job choice you want to do is ‘unrealistic’ i wanted to do animal care and the coaches said that’s unrealistic. I wasn’t listened to, job coaches can’t handle conflict very well, they just say that we’re acting like babies. Way too much drama, don’t recommend nova at all.

Nova Employment – I signed up with nova employment with health conditions and 2 jobs now nocked me back i also angry because every job i said i cant do they gave me what they want me to fail i send no cleaning no out side yard work in the heat i said no heavy lifting Every job so upset going to go to a different ndsi if someone can help me last provider kept me in… Read more

long term jobs minimal was 6 months was my choice to leave. My only regret government not more open to people with actual disabilities this needs to be fix try again

21 up program – I signed up and joined the 21 up program early last year and they got me a job early this year and the job was pretty good but the pay was not good my pay was $14 a hour and when I asked to have my support coordinator in a meeting with them about it they wouldn't let me have my support coordinator in the meeting

Horrible, just horrible experience – I signed up with them, they got me a job which was good but the pay wasn't up to standard (14.98), this specific nova employee (her name starts with n) was very rude and was peer pressuring trying to sign me up for a traineeship, she lied to multiple times and blatant disrespectful towards me. Very unprofessional not recommended at all please avoid Blacktown Nova, go with Mt Druitt, it's 10x better

Geoff was VERY HELPFUL – Just had a chat with this young man. Extremely knowlegable and helpful. Highly recommend Geoff at Nova.

All smoke and mirrors ! – Dealt with their 'transition to work' dept and found them unprofessional and lacking transparency. Was not provided with a service agreement, complaints procedure or management contact information. Do not believe their hype ! It's about time this organisation was held accountable for their disrespect of people.

Disappointing- your mileage may vary – I've had very mixed feelings about NOVA. They started off great. They got me a job, helped me with my resume and practising interview skills, which was great, but once I got a job (they essentially just threw me in the first job they could get me), things started to not look so great. Out of the number of job coaches I've had (they change… Read more

regularly, and while I appreciate that it can't always be helped, it was frustrating), only one or two have actually gone above and beyond to help me. The rest just asked me to sign a form each week, had a little chat (if that), and that was the extent of their support. When I've actually said what I need, I've been told 'we don't do that.' When I tried to point out that my current job doesn't allow me to support myself independently (the whole reason I approached NOVA in the first place), and that I am utterly struggling to maintain enough hours to ensure I'm not financially burdening my family, I was told I was lucky to have a job, which wasn't the response I had hoped for. I asked for help finding a second job, even just as far as supporting me in getting an interview and establishing a dialogue with an employer, which I have been struggling to do by myself, but was told this wasn't possible. Despite major dramas with transport because of the recent floods- not their fault- difficulty hearing and interacting with colleagues due to mask mandates (mandates that I fully support), a very chaotic work environment that has had no small number of dramas, including a massive staff turnover (thanks COVID), NOVA's support has been minimal, and I don't think at this stage in the pandemic, we can fully blame their lack of customer service on the chaos that has been the last few years. I usually avoid social media rants of any kind, but I also feel that anyone who approaches NOVA should know that the level of support they can expect from NOVA may be well below what they want or need, and they are not transparent about this. If you feel that you're not getting the level of support you need or want, my advice would be to not stick around and find someone else. You may get lucky with NOVA, and they will find you a job (basically the first one they can throw you at), and you may be lucky enough to get an amazing job coach, but judging by the other reviews I've come across on this site and others, this has often not been the case, and you may find yourself with either too few hours, or with a job that is physically intense, leaving you unable to sustain the hours that you need.

Not professional – Caseworkers speak demeaning and a controlling attitude to their clientele to keep their numbers of how many clients they can keep in employment. They are fore themselves not considering clients individual needs like the company says. Went to leave to go elsewhere they refuse to transfer information even with clients signed permission forms

Disgusting & All rubbish talk – I was a student at Nova Employment 2020/2021, before i enrolled i went to their open day, they provided good information but fooled me thinking that it was a great company. All the job coaches/manages were incredibly rude to the students including myself, they always put me down and made me feel worthless saying that i’m not ready to work because… Read more

of my “immaturity” and that i can’t work long hours because i get “bored”. that’s just their assumptions but doesn’t mean their true. that was unfair, they didn’t listen to my options and what i wanted, they always thought i was lying when it was always a miscommunication between job coaches, there organisation skills within the company is very disappointing and would let you know about work experience/meetings just the day before, and not giving a option to change the time if it wasn’t suited due to other commitments. If you didn’t attend their meetings/work experience as they scheduled they would threaten me by saying that my disability pension and spot in nova could be affected. Please to whoever is reading this, do yourself a favour and find another service provider, it seems like they just want people’s government funding rather then care about the individuals needs, very disappointing and time wasting.. very upset about it :(

DISGUSTING AND DISGRACEFUL – They do not approach companies for jobs for people with disabilities. They don't support those who genuinely need assistance in interviews, they leave them to battle alone. They don't care or communicate. They DON'T even find you jobs. This is the astonishing part. They literally want you signed up so they are receiving govt payments, while… Read more

neglecting the job tasks. I am appalled and horrified by their lack of care and sense of responsibilities. I don't know if all Nova agencies are alike, but I am reflecting my experience with the staff in Bankstown. It's not even worth a 1 star rating.

Such a disappointment – I was set up for the perfect job I can only do minimum hrs Little did I no they told the employer I could do 20–25hrs I was set up for failure with no compassion sick every night and in bed we’re is the help and support I need as a sick person I feel so let down such a disappointment

Didn’t care – I signed up for a course. I had to sign a paper saying Id complete in a certain amount of time. I completed the theory part and once the time was up I never heard from them again. I never completed the practical side because I wasnt offered the right placement, got a few phone calls wanting me to go to aged care home but I already worked in one and was trying to change direction. Never listened to me. Very disappointing.

Nova Employment – I was placed in a traffic control job by Nova but the owners husband worked for Nova and got the grant from department of employment and only paid me $17 an hour and the award was $28.95 . When I left they owed me 8 weeks of wages .I now have a supervisors ticket and I'm no fool .Nova take advantage of people with disabilities and tort the system… Read more

.The company was Astute Traffic management and never paid tax for their workers .The company I believe now is under new management.

Disappointing – Feels like you're still doing all the work on your own, don't seem too motivated to offer much help and support, promise more than they ever deliver, don't listen to you, often dismissive when contacting them, offer inappropriate job options, seem to mainly offer a one size fits all approach, relying on them has been more harmful than helpful.

Awsome – Fantastic and Excellent agency that help people who have disability's look for work .they are very positive and supportive with the work that they offer and provide for there clients

Shocking employment service provider – This organisation did nothing to get me a job. Just a waste of time with boring chit chat. It was the equivalent of going to a pub and chatting with someone over a meal or a drink. I didn't get a positive result from this place

Terrible service – Had been a client for a while. When I had arrived to a few of my many scheduled appointments my consultant wasn't even in the office and I never got notified that my consultant wouldn't be there so basically showed up for nothing. Jobs that I was interested in they apparently couldn't get so all they could offer me was minimum wage jobs. I was… Read more

with a different nova as a client at a different location a few years ago. One time i arrived to get some documents looked at i and about 3 other clients had to wait due to all the staff members were too busy eating their lunch and talking. I would never go back again as it seems they prefer to talk among each other (the staff) rather than help those seeking work.

In my opinion terrible service if I could rate it (0) stars I would.

Unexpected Result – We signed up our daughter late in 2016 so that she could attend the interview/introduction sessions. In early 2017 we finally received confirmation that she had been allocated to the interview/information sessions. Over the space of the next 6 months we attended various meetings and workshops, filled in paperwork and worksheets and made all of the… Read more

workshops except the last one, and that was because of mix up with email communications. Since then we have heard nothing, despite leaving 2-3 phone messages with the person who conducted the workshops, and her supervisor. We have also sent several emails as well, but no response. Our daughter who has an intellectual disability is distraught, and she simply thinks that NOVA no longer wants anything to do with her.

I had heard so many good things about NOVA, but this is no way to treat anyone, let alone someone with a disability!