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NRMA Batteries

NRMA Batteries

4.7 from 127 reviews

Reviews

(114)
(4)
(1)
(0)
(8)
  • Product Quality
    4.9 (67)
  • Return Claim MadeYes (1) · No (74)
  • Transparency
    4.9 (70)
Kate Beauchamp

Kate BeauchampAinslie 2602, ACT

Excellent, as always.

published

NRMA responded very fast, very efficiently and gave helpful astute factual advice for follow up. They were pleasant as well. The way things ought to be. Excellent as always. Thank you.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Kate, Thanks so much for your review. It's great to know about your experience when needing help, and we're pleased to hear you've always been happy with the service. Thanks for being an NRMA Member. - Paul

Ann

AnnIllawarra, NSW

Fast service!

published

Only had to wait 15 minutes for the mechanic to arrive. He had a battery to suit my car in his van and installed it straight away. All done within 30 minutes!

Return Claim MadeNo
Chris Betteridge

Chris BetteridgeSydney, NSW

NRMA Membership is definitely a must if you own a car

published

I recently had to get to a meeting but the battery in my car was completely dead. I phoned NRMA and the Battery Patrol arrived quickly and provided courteous, friendly and efficient service. The patrol officer explained the problem in easy-to-understand terms and replaced the faulty battery quickly and advised on preventing further problems.

Transparency
Product Quality
Return Claim MadeNo
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Aaron

AaronSydney, NSW

25 year member because NRMA service is just so AWESOME !

published

They came Quick Sticks. They listened ! They assessed the problem Quick Sticks ! They explained to me the problem ! They were finished Quick Sticks ! So Great to have an expert come ! Simply 5 STAR ***** !

Transparency
Product Quality
Return Claim MadeNo
juliet B

juliet BIllawarra, NSW

  • 2 reviews

NRMA roadside assistance membership is definitely worth the money

published

most definitely worth the Membership fee when you can call them at 11pm to rescue you with a flat battery with no judgement 3 times in one week! Thank you

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Chookman

ChookmanHunter Region, NSW

  • 2 reviews

As You Would Wish

published

I had no urgent need for the car so arranged for the battery to be replaced at a time that was available. The battery was installed, checked and operational in a quick time shortly after the arranged appointment.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hey Chookman. Thank for taking the time. It's great to hear that we could co-ordinate a time that worked for you to replace your battery. We are hear if you need us, and we trust your battery will keep you up and running for a long time too. - Paul

Emam O

Emam OSydney, NSW

Great professionalism as always

published

Great service last time when my car wouldn’t started. Called road site assistance and the patrol man came and sorted things out smoothly as expected. Needed a battery replacement which was done from nrma service Centre as walk in service.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Emam. Thanks for your review. Glad we could help get you back on the road when you needed us. Sorry we were not able to replace the battery on the spot in your vehicle, but I'm glad the workshop could help. - Paul

Cath

CathSydney, NSW

Excellent service

published

Excellent service. Very quick in arriving. The technician was very efficient and kept me informed of the process including price and what was required. Highly recommended as a safety measure

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Thanks for your review Cath. Glad to her we could get you back on the road with a new battery to fix the problem. Thanks for being an NRMA Member. - Paul

Rach

RachHunter Region, NSW

Wonderful Service and response time.

published

I had to go online to find the NRMA number but was redirected quickly and put on priority which was greatly appreciated, text came through when the service man was to arrive and then thanks to the young roadside service guy Mitch, second time you have come to my rescue with my old beast! You were wonderful, thank you, Service was quick and satisfying, you presented yourself well and your knowledge was very much appreciated. You had what was needed on hand so no time was wasted. Thank you again.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
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Delia Rondan

Delia RondanIllawarra, NSW

The Best Australian Company .

published

Very glad to have this service available ,for many years ,all my family very satisfied , we have used it, the service from 1976 .
Now we are in 2020 and we are still very happy with this company,.I feel safe and cared always.
NRMA cannot be compared to other companies ,in security, seriousness, understanding,person to person, this very important
On all the times, professional and caring, I am 74 years all , my experience always problem solved quickly, the service very serious and Professional. All my family send.. Blessing to this company . Thank You... my NRMA....do not ever change. Delia Rondan.

Transparency
Product Quality
1 comment
MyNRMA
my n.MyNRMA

The reviewer stated that an incentive was offered for this review

Max Dines

Max DinesHunter Region, NSW

A great service.

published

After 60 years membership I never cease to be extremely impressed with the overall excellent service I receive from NRMA. The customer service rep. was very pleasant and helpful, the serviceman was very friendly and carried out what appeared to be a difficult battery replacement in no time at all.

Transparency
Product Quality
Return Claim MadeNo
2 comments
MyNRMA
my n.MyNRMA

Hello Max, Thank you so much for your loyalty to NRMA. It's a pleasure to respond to your review and I am glad our team could lend a hand to help. We are here if you need us again. - Paul

Max Dines
Max Dines

Thanks Paul

Great service

published

Very pleasant experience problem solved quickly, I was kept informed as to how long I had to wait. Great to be on the road again with a working safe car.

Transparency
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Anne, We understand the importance in having transport and I am glad we could help and keep you updated too. Thanks for being an NRMA Member. We are here if you need us again. -Paul

Kym D.

Kym D.Sydney Surrounds, NSW

Great battery exchange experience

published

NRMA service replaced my battery at a reasonable price with a service man who I felt confident with. It was pouring rain & cold, but it was done no fuss with a professional & caring attutude.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Kristasis

KristasisSydney, NSW

Thank you for a great service

published

Very happy with the service I received from NRMA when I had a flat battery at the train station the other night. Thank you for being efficient, friendly and very helpful.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hi there Kristasis, It's our pleasure to help, and I am glad we could get you back on the road. Thanks for being an NRMA Member. - Paul

candie

candieSydney, NSW

  • 6 reviews

Superb NRMA service.

published

A call at 10pm to NRMA- pouring with rain, a fire 2 doors down. Yet the young man who attended was so cheerful and helpful. He didn't pressure me into buying a new battery and just recharged mine. He explained everything. Wonderful employee. I have been a member since 1992 and don't regret the expense. Thank you NRMA.

Transparency
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello candie, Wow. I can imagine that would not have been an ideal scenario, but I'm glad we turned up with a smile :) Thanks so much for being an NRMA Member all of this time too. We are here if you need us again. - Paul

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Steve

Steve

  • 6 reviews

Excellent

published

Quick, reliable, friendly service at a pretty good price. They don't try an oversell what is required, simply install the correct battery. Highly recommend being a member of NRMA even with a newish car. 10/10

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Steve, Thanks for your review. We really appreciate it and glad we could help. We are here if you need us again. - Paul

HenryL

HenryLSydney, NSW

  • 2 reviews

Fast and good value

published

Easy to find via NRMA Roadside Assistance. Fast response time of 20 minutes. Accurate message advising response time. Clear indicatiom of state of the old battery. High quality battery with 3 year warranty at reasonable price. Installed quickly. Third time I have done this over the years on three different cars. All were good experiences.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Henry. Thanks for your review. Glad we could you get to you quickly, and clearly with a new battery. Thanks for being an NRMA Member. - Paul

Ray Mac

Ray MacSydney, NSW

  • 2 reviews

Battery road service

published

Satisfied with NRMA battery replacement service because I know what I am getting backed by NRMA and I get good value for money. Hard to bet friendly and experienced service

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Ray, Thanks for the rating. Glad we could get you back on the road with a new battery. Your warranty is backed by our 24/7 service, for the added peace of mind too. But if we can help again, please let us know. - Paul

David

DavidSydney, NSW

Defective battery

published

Had a bad battery on the road, patrolman came and sorted it out with little fuss, great service AAAAA ++++++ highly recommended and of course would use this again anytime great

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello David, Sorry for the delay here. Thanks for your review and rating too. It's great to hear about the fast, and hassle free service. We are here if you need us again. - Paul

Mike

MikeSydney, NSW

  • 2 reviews

Back on the road in time.

published

My car wouldn’t start and I needed to be on time for a Dr.’s appointment. Phoning NRMA road service was easy. The telephonist and patrolman we’re professional, competent and courteous. I made my appointment on time. I thoroughly recommend this business.

1 comment
MyNRMA
my n.MyNRMA

Hello Mike, Thanks so much for taking the time to review. It's great to hear how easy and quick the service was, and that you ended up getting to your appointment on time. Thanks for being an NRMA Member

Page 1 of 7

Questions & Answers

Graham Masefield

Graham Masefieldasked

Understanding the current crisis although my job was complete - apart from my eftpos receipt for payment I did not receive a warranty form and full report which I got last time - I actually need this for my records . I spoke to customer service and they said it would be sent via email which is understandable in the current crisis where report handling on the road will be a safety precaution to the Serviceman. Please send this details to my email .
Thanking you

1 answer
MyNRMA
my n.MyNRMA

Hello Graham, Thanks so much for being so understanding during the current situation. I can understand how important a copy of the report and warranty information is for any customer and will certainly follow this up to make sure this will be sent. If you have not received this by the end of the week, please do email our team: member.relations@mynrma.com.au with your Membership # so we can follow up. - Paul

kovasimo

kovasimoasked

NRMA car battery brand ,
4503, cca 600, RC 125,
extra heavy duty,
What type of battery is it,
and can it fit 1994 Volvo 850 ?

1 answer
MyNRMA
my n.MyNRMA

Hi kovasimo, searching your 1994 Volvo 850 in our battery finder we recommend two options, both come with a 3 year warranty. Have a look at your options here mynrma.com.au/batteries. - Paul

Lou F.

Lou F.asked

What is the standard price of a 3662 battery?

6 answers
DD0660
DD0660

Hi Lou F, I paid $182 that was fitted and checked. It also came with either a 2 or 3 year warranty.

Lou F.
Lou F.

Who makes thes batteries? Korean company?

Fired Up
Fired Up

Can you ring and ask?

Get an answer from our members and MyNRMA representatives

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