NRMA Batteries

Used the App to contact Roadside Assistance due to battery issue.
NRMA were predictably very good. App kept me informed of arrival time and tracked patrol despatched and I was back on the road quickly.

My car battery suddenly died on me and i was out at the time. Used the phone app to get roadside assistance and the response to my surprise was great. Had a patrolman out there within 20mins. Being able to track the van with real time updates was great i really liked that part. Had my battery replaced and was very happy with the customer service side of things. I have been a member for over 12 years and would reccomend getting NRMA roadside to anyone with a new or old vehicle, because you never know when you will break down. Over the years I have used Roadside at least 6 times for number of reasons and never had an issue with them.

Stuck at a roadside rest stop and car refused to start. NRMA contacted - crisp, courteous competent contact centre service followed by periodic updates of road side service vehicle arrival. Within about 10 minutes of assistance arriving (again courteous, caring and competent) we were back on the road. As a member of some 40 years I haven't had a need to use NRMA Road Service many times but when I have it has always been excellent.

Everything about my NRMA experience was awesome. The App was easy to navigate and the response time was quick. Tony was professional and had good communication. He changed my battery and even checked the oil and water. The cost of the new battery was reasonable. 10/10 for service.

A flat battery due to a door being left partially open and the dome light on for a few days is not only inconvenient but downright embarrassing. When the NRMA serviceman arrived he took it all in his stride, was quite understanding - " it's an easy thing to do, in fact I've done it myself a few times".
He restarted the car with ease and gave me a few tips on how to minimise the chances of this happening again. He was very pleasant and made me think that this is one of the reasons I've been an NRMA member for more than 50 years.

Everything about my NRMA experience was exceptional. Quick response time, good communication, solved my problem straight away and the cost was minimal considering I have a performance car (Mercedes AMG).

The repair was good. He was helpful and convincing. He really did help me out quickly. I recommend people especially roads users to become the members of this big company

Had a breakdown, got help and all sorted. Serviceman was very helpful and knowledgeable. In the end our NRMA battery was faulty which then got replaced under warranty, now everything works again.

We evacuated during the bushfires...went to move the car - nothing! Such a relief for NRMA to verify original battery was gone, install a new one and keep us moving! Thankyou!

These guys rock! Very reassuring when you are now on your own somewhere and have a problem. I feel safe traveling alone as I know they’re only a phone call away.

Gave accurate advice on problem. Was prompt and fast and perfect time management. Provided me with a diagnosis for car issue so I could call around for quotes. Highly recommended.

My battery died and I was back on the road in no time! Fast and friendly service. It is always a worry when you are away from home when this things happen. Thank so much!

The nrma officer was very helpful with my car which was showing some strange signs. He gave my car battery a very thorough check and found that it was not performing properly. He then on my agreement removed the battery and replaced it with a new one.He arrived some 20 minutes after my phone call which was great

I pre booked a callout for my flat battery to avoid waiting around. Josh was right on time, polite, friendly, well presented and efficient. Too marks for punctuality and generally.

I have been with the NRMA for over 20 and lm very satisfied with the service and the investment they have in obtaining and training staff to work in the various areas of the organisation.

Outstanding service, and Matthew was excellent in every aspect, new battery and flat tyre fixed within an hour, extremely happy and confident in nrma and there service, was well informed and was efficient and fast in all aspects.

Flat battery at P7 long stay Carpark Sydney airport! From the initial phone call to back up & running within the hour the whole experience was excellent. Have been a member for over 30 years & they never disappoint! Thank you again NRMA

I had a flat battery in the pouring rain on the top floor of a Westfield Building. When the road service technician arrived, he jumped out of his car in the pouring rain with a big smile on his face. He was so lovely, great communication, very efficient. He changed my battery over in no time at all, he was very fast. I have used NRMA on quite a few occasions they have always been super efficient and friendly, I would highly recommend.