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NRMA Batteries

NRMA Batteries

4.4 from 153 reviews · View Statistics
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Reviews

  • Product Quality
    4.5 (77)
  • Return Claim MadeYes (0) · No (83)
  • Rates and Fees
    2.3 (9)
  • Transparency
    4.5 (76)
  • Job Satisfaction
    3.8 (19)
  • Timeliness
    4.1 (19)
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Julie29
Julie29Hunter Region, NSW
  • 18 reviews
  • 4 likes

Booked, delivered and installed without issue.

published

I booked my new battery installation with NRMA as my old one ( Century brand) was 6 years old and with winter coming I didn't want it to fail suddenly and let me down. The fellow arrived at the allotted time and, after checking my old battery and deciding it was on the way out, within 30 minutes the job was done. Not sure what the brand of the battery is, not a Century I imagine which my dad always said was the best, but if it fails it has a 3 year replacement warranty so you can't expect better than that I guess.

Product Quality
4/5
Rates and Fees
4/5
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Crane
Crane
  • 4 reviews
  • 1 like

NRMA - DEFINITELY not what it used to be. Garbage-grade service.

published
Product Quality
1/5
Transparency
1/5
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There batterys are over price

published

Problem with this battery on 3 times a cost of $281.00 replaced with the same brand of battery costing $160.00

Product Quality
1/5
Rates and Fees
1/5
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LLL
LLLSydney, NSW
  • 2 reviews
  • 2 likes

Rude patrolman and overpriced battery

published

The patrolman was rude and aggressive. Plus he charged 330 for car battery. The quality of Nrma services dropped so much compared to a year ago and the recent reviews show that too.

Incentivised Review No
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Richard
RichardSydney
  • 17 reviews
  • 12 likes

Overpriced and poor quality

published
Product Quality
1/5
Rates and Fees
2/5
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Sur
SurSydney, NSW
  • 5 reviews
  • 6 likes
  • Verified

Battery drains sooner ,better buy some other good Brand

published

Battery drains sooner , previously their battery used to be good. They will use the clause “Severly discharged batteries are not covered under replacement warranty “ though their battery drains sooner than normal. So better buy some good Australlian brand than NRMA batteries.

Product Quality
1/5
Rates and Fees
1/5
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Sur
Sur
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Time to shop around

published

As an NRMA member of over 30 years it pains me to say that the days of NRMA offering reasonably priced batteries appear to be over given their move to outsource battery supply to sub-contractors. It's time to shop around if you're not desperate for an instant replacement. I today had to replace a battery in the Golf for $350. Upon further investigation I found I could have bought at cost 40% cheaper. Only four months ago I replaced the 4WD battery with NRMA for $260, a much bigger battery. NRMA needs to lift its game here and think about service not just profit. Btw, I the star rating is for the price I paid not the service by the subbie which was terrific.

Rates and Fees
1/5
Transparency
1/5
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Karen
KarenSydney
  • 13 reviews
  • 11 likes

Love NRMA

published

I called the NRMA today to replace my car battery...They were at my front door 20 minutes later...I'd never let my membership slip...The battery was replaced with a 3 year warranty and under $200 for fitting and replacement..I have used the NRMA for many things and would not feel safe without them..Member for more than 40 years and every single person who works for them goes over and beyond..They are always friendly and kind..AAA+ service.

Product Quality
5/5
Rates and Fees
5/5
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Unhappy Jan
Unhappy JanSydney, NSW
  • 5 reviews
  • 7 likes

Did not show up

published

Booked delivery and installation of new battery for between 6 and 8 pm. No-one showed up. Rang NRMA at 9 pm . They couldn't offer reason why the no show and asked if I still wanted to wait to get the battery that night. I said no as I wanted to go to bed. There was no contact from NRMA that the appointment was running late or infact the appointment could not be honoured. Bad service.

Product Quality
1/5
Rates and Fees
2/5
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Treads
TreadsSydney, NSW
  • 4 reviews
  • 7 likes

Cheap overseas batteries, not what they used to be 5ish years ago!

published
Product Quality
1/5
Rates and Fees
3/5
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Treads
Treads

Well in my case the warranty and service wasn't there to help! Lets just leave it at that I don't have the said product anymore to argue or try and resolve anything or spend any more time of this.

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ian
ianSydney, NSW

crap batteries

published

3rd battery in 4 years first one replaced under warranty now its failed in just over 2 years so the 3rd battery to put in, i will be buying another brand hopefully Australian made

Product Quality
1/5
Rates and Fees
2/5
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Great customer service

published

Easy process of ordering online a new battery, easy process of booking someone to install new battery. Great sms communication to advise what time man would be there to install.

Product Quality
5/5
Transparency
5/5
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John
JohnSydney, NSW
  • 7 reviews
  • 12 likes

Excellent roadside service

published

At 9am I was on the side of the road in Sydney with a car that wouldn't start. NRMA was there within 10 minutes of my call. My 6 1/2 year old battery required replacement. The patrol an had a good quality/3 year warranty battery with him and it was replaced with 10 minutes. And good value for money.
Well done NRMA with service, product and courteous well mannerd patrol men who understand what customer service means.

Product Quality
5/5
Transparency
5/5
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Neil S.
Neil S.Sydney, NSW

Always trust NRMA battery service

published

Excellent battery replacement service - good value, easy to book and service provided on time with efficiency and a smile. A bonus was the real-time monitoring of the patrols whereabouts and expected arrival time.

Product Quality
5/5
Transparency
5/5
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Sue W
Sue WSydney Surrounds, NSW
  • 2 reviews

Fabulous battery service

published

Flat battery Saturday morning, no local suppliers had my battery. Went to NRMA website, it helped me find the correct battery, I ordered it for later that day and it arrived right on time with the most helpful and knowledgeable patrolman. Absolutely fabulous service. Thank you, NRMA.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

David F.
David F.asked

David here I own a 2003WJ Jeep Grand Cherokee 4.7 litre V8 petrol 4WD price for this application I am a NRMA member price please ...also prefer High Cranking Battery ???????? price ?

No answers
william s
william sasked

do you have batteries for 2010 Toyota Camry Hybrid

1 answer
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tiger
tigerasked

Just had battery replaced by nrma roadside assist at a cost of $359 My car is a2019 Mazda 3 . Does this price seem reasonable or excessive

3 answers
Richard
Richard
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tiger
tiger

Thanks for your prompt response the service provided by nrma roadside assist was excellent just thought the battery was a bit dear however you have explained the reason

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