Great until you submit a claim
Like all NRMA policies our travel insurance policy was quick and easy to set up, make the payment and receive the relevant documentation.
Our well known airline carrier cancelled our flight and put us on a flight 24 hours later. As we would miss our connecting flight we had to purchase new replacement air tickets to fly to our destination. Making a claim is done via the web. The process to submit your details is terrible. Your travel agent is also required to submit supporting documentation. The insurance company responses were poor and extremely frustrating seeking additional details and wasting time.
Our claim was denied as this policy only covers delays due to airline strikes. It does not cover operational delays.
|Other Insurance Types Offered||Business, Car, Home and Contents, Life and Motorcycle|
|Maximum Age Covered||99 years old|
|Overseas Emergency Assistance||Unlimited|
|Pregnancy (max weeks)||24 weeks|
|Resumption of Journey||$3,000|
|Hospital Cash Allowance||$8,000|
|Overseas Emergency Medical & Hospital Expenses||Unlimited|
|Loss of Income||$9,000|
|Luggage & Personal Effects|
|Theft of Cash||$200|
|Credit Card Fraud||$12,000 as part of Travel Documents cover|
|Travel Documents / Passport||$12,000|
|Maximum Single Item Limit||$4,000 (Cameras)|
|Luggage & Personal Effects||$12,000|
|Rental Vehicle Excess||$4,000|
|Motorbike / Moped Coverage||Optional cover for up to 200cc|
|Domestic Pet Care||Not Included|
|Special Activities Packages|
|Snow / Ski||Optional Extra|
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