8 questions from our users
Could I please ask if this vacuum cleaner is suitable for outdoors? I have harsh surface paving (unsealed granite) that I need to clean having ongoing construction next door, there is large amount of sand on the paving and windows seals.
Hi Teresa. Henry is okay for using indoors and outdoors (as long as he isn’t exposed to the elements such as rain) and be aware that he is suitable for dry vacuuming only – not for any wet vacuuming. For use on rough paving, be sure to use the supplied floor tool with the brushes down to avoid damaging the floor tool. After using on the pavers, it would be advisable to check for any wear and tear before using the tool on more delicate surfaces later. You can also purchase a specialty hard floor tool (https://myhenry.com.au/collections/accessories/products/henry-hard-floor-tool?variant=36164667539615) that is ideal for use on all hard surfaces. Hope this helps and please don’t hesitate to contact us if you have any other questions.
The foot won't come off a friend's Henry and the tubes won't come apart. Do you have any suggestions?
Over time, the wands and floor tool can become stuck together. If possible, it might help to have two people to work with each other to help pull the individual components apart. Try to twist the floor tool and the tubes apart rather than just trying to pull them off. If you can do this to break the seal, you should be able to slide them apart ok. Try this and let me know how you go. SK
Is Henry any good at picking up dog hair
Has anyone been able to find out which is the best broker among those listed here?
Which model is the best and is Henry good with animal fur? I have been through a LOT of vacuum cleaners and sick of it! I have used a Henry in housekeeping so know they are good but not sure what they are like with pet fur! I have 3 cats in at night and outside some of the day and a dog that comes inside in the evenings.
Does the Henry come with a non disposable bag (eg cotton or the like) and does any one know where Henry is made and if he was to get sick, are parts easily obtainable and is he easily fixed? ( Sth Australia)
The bag is disposable, costs about $2 each on ebay. Have only replaced it once - but have read others don't use a bag at all - not sure that I would recommend that - so get to vacuum (large home, two story) 4 times before need to change bag; but the bagged ones do produce better suction so that is why I went that way because had been bagless for sometime with other vacuums. I think comes from UK, have a two year warranty via ebay with mine but haven't had to use it. Looks a very robust simple vacuum. Hope this helps a little. Sandra Wellington Point Qld
The primary bag is described in the instructions as 'Synthetic'. So to answer your ques, it is a disposable bag. There is a secondary bag which protects the vacuum motor from any dust particles that may happen to get through the primary bag and this appears to be an excellent quality cotton bag. So far there is absolutely no indication of any dust passing through the first bag to the second. We are still using the original primary bag and there is no indication that it will need replacing anytime soon.
Henry is made in England and as much as I hate to admit it I think that the Poms have finally got something right. The supplier we got our Vacuum through sent it with 1 bag in the machine and 13 spare bags plus an extra head. Maintenance is not a problem with parts readily available in Australia.
If you decide to go ahead with Henry, I would suggest that you google something like "best price Henry vacuum cleaner Australia" and take it from there.
We have just got a new carpet and our dyson is useless at sucking up the little bits of cotton etc. Have been wondering about a henry, but what one would suit us? We use it about 2/3 times a week and have got a reasonable size house. Must be able to vacuum cars as well as messy garage/workshop downstairs.
Haven't had to pick up little bits of cotton, but Henry would be valuable in a messy garage/workshop.
Yeah Henry will do it. We have one for our restaurant. Gets used in the dirtiest of places. I would suggest the larger wattage motor like 780 watts. We use it in car. The first one I bought was a George which is bigger machine and blue in colour. George sucks wet and dry and has a water tank unit for valeting. That unit is nearly 20 years old and still works to today. I have valeted my cars and house restaurant carpets as well as hoovered up saw dust and rubble from building sites. Trust me you will not be disappointed he sucks like a trooper :D
Dose a Henry HVR200-12 need a bag?
They do have bags and I use them. It keeps the filter a bit cleaner. They're very cheap and widely available. Under a dollar each on eBay. They last ages too.
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