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Numobile

Numobile

3.8 from 5 reviews · View Statistics
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Reviews

3.8
5 reviews
5
(3)
4
(0)
3
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2
(2)
1
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ginkgo
ginkgo
  • 2 reviews

Electronic communications only, all data eaten up for unknown reason, no app to monitor usage,

published

Feedback written within a month of transferring from a different provider. Had my 20 gb of data eaten up 20 days into my plan. Usually used 5gb from my other provider and has not changed phone habits. Questionable! Communications are electronic so numobile is not for the tech savvy. Numobile did not do anything despite raising my complaint. Call centre is i think based in India and asks for your personal detail to be emailed. No app to monitor your usage.

Value for Money
3/5
Incentivised Review No
Plan TypePost-Paid Sim Only
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HAK
HAKGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Silent but worth

published

Value for money. I like the fact that the MVNO is relatively quiet, however does the work. Rather than spending on advertising, engaged with customers satisfaction. No sneaking app to monitoring you 24/7.
I feel they should seriously think about introducing VoLTE, VoWiFi to put their MVNO one step ahead, while 5G is rolling out across Australia from the major mobile network operators - for example, Telstra, Optus, and TPG merger.
Call quality is so far so good. Network signal is okay. Customer service via chat is satisfactory.

Value for Money
3/5
Customer Service
5/5
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S E McMahon
S E McMahon Darling Downs, QLD
  • 4 reviews
  • 1 like
  • Verified

Excellent service & value for money

published

I moved to Numobile from Telstra around 6 months ago, I have been quite happy with their service and support. At least half the monthly cost & haven't noticed any change in speeds. Nice to speak with local technical staff too! Thanks Numobile!

Value for Money
5/5
Customer Service
5/5
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oli b
oli bmelbourne
  • 44 reviews
  • 26 likes

does credit checks

published

i tried for cheap service and older samsung automaticaly says is does credit check now failed even i have good record my file be aware of sign up i would advise to inform. customers

Incentivised Review No
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Jules
Jules
  • 4 reviews
  • 2 likes

Value for money

published

Looking for a new deal with my existing Telstra service and mobile and they couldn't give me all the options I wanted. Investigated numobile and got an upgraded phone (reconditioned not new) for only $4 more a month than my previous service & more data than I need. I can make international calls for free from Australia and still get the Telstra network service coverage. The only downside is you can't use global roaming but I see that as a feature as it will stop me overspending!

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