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Nutrition Warehouse

Nutrition Warehouse

3.3 from 55 reviews · View Statistics

Reviews

3.3

55 reviews
  • Product Quality
    4.0 (11)
  • Return Claim MadeYes (2) · No (8)
  • Customer Service
    3.2 (13)
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Delivery so quick, i had to write a 5star review.

published

I never write reviews but i was impressed how quick delivery was (1 - 2 days) at most that o had to go out of my way and write a review.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationOnline
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Advertising same day dispatch, when the order hasn’t been dispatched for 3 days! Misleading!

published

Excuses many orders, not enough people. Dont advertise if you cant handle your promises. Would have gone to the shop if knew delivery takes so long. 15 minutes on hold!

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationOnline
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Katherine V.

Katherine V.South East Queensland, QLD

  • 2 reviews

My product came unsealed.

published

Bought a product online A week ago and it came with both seals broken. Yet the customer service was not helpful at all. Will not be buying from them anymore.

Product Quality
Customer Service
Incentivised ReviewNo
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I Can't Even Checkout and Pay.

published

I Can't Even Checkout and Pay. It keeps going back to the page ad saying "If you spend over $150, you'll get free shipping bla bla bla....." It is over $150. What the heck are they on about
Trying to give them business & the page is broken. I'm gona buy somewhere else

Customer Service
Incentivised ReviewNo
Store LocationWebsite
Megan

MeganWide Bay-Burnett, QLD

  • 2 reviews

Disappointed

published

placed order 2 weeks ago normally receive within 2 days of order, haven't received order or tracking info, tried several times to contact company they will not reply, now I am out $190!!!! I have never had a problem with this company before, but I guess I have never had a problem they have had to fix before, absolutely ridiculous!!!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWebsite
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Jamie

Jamie

  • 3 reviews

DO NOT BUY

published

Delayed delivery and also sent to the wrong address that they left at the front door. They did not follow any delivery instructions, also prior to delivery date asked for a refund and they told me to wait. Will never be buying from this company ever again!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Usman B.

Usman B.Greater Melbourne (Outer), VIC

  • 3 reviews

Great service

published

Purchased Lean wpi protein from them. After using it started having stomach ache. I called their service centre and tild them about the issue. They happily took the protein back and refunded.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHoppers crossing
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the t.

the t.South East Queensland, QLD

CANT COMPLAIN

published

I have ordered from the website multiple times and never left disappointed instore and online , my order has always arrived on time with all the correct items , they give pretty accurate advice in store also .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCapalaba
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Gavin

GavinGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Terrible Service - never again

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRavenhall
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Vini Carnevali

Vini CarnevaliSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

The best ever!

published

The greatest supplement store, friendly staff and the best products/ good price!
I’ve just received my first order online and it was very quick! I’m very happy with it!
Thanks Nutrition Warehouse

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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Jane

JaneBrisbane

  • 4 reviews

Couldn’t care less

published

Service at Jindalee is awful. Returned a product with sharp broken plastic bits in it that I al ost swallowed, and was only given in-store credit rather than a refund.Staff (if they bother to talk) often try and talk you into Genetix products, claiming superiority that is unsubstantiated and always too sweet. Heavy markup makes it more expensive than other places.

Incentivised ReviewNo
Return Claim MadeYes
Store LocationJindalee
Alicia W.

Alicia W.South East Queensland, QLD

  • 2 reviews

Great service

published

Very easy to work out the online store, always great specials, lots of range of products and fast delivery. I've ordered from Nutrition Warehouse several times now as so reliable.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
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The reviewer stated that an incentive was offered for this review

Consumer Keegs

Consumer KeegsSouth East Queensland, QLD

  • 4 reviews
  • 2 likes

Easy, cheap, fast delivery.

published

All the info you need on the site or in store and competitive pricing. Delivery is quick. I always shop around and end up buying from here. Cheers ya mofos!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKawana
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Thank you Charissa!

published

Thank you so much to Charissa who provided me with prompt customer service and went above and beyond for my needs. This girl deserves a promotion, so excellent! Thanks again. Gemma A.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Locationonline
See all answers
evirod98

evirod98Meadow Springs Perth WA

  • 13 reviews
  • 3 likes

Protein shakes and health products

published

Absolutely fantastic service very honest, can be trusted with advice, do not give sales pitch, very careful advice, highly recommend.

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Matt

Matt

  • 4 reviews
  • 4 likes

Too Expensive

published

Why don't they just have the cheapest price? Warehouse prices right? Chemist warehouse sell the Same C4 pre work out but 60 serves for the same price these guys do for 30 serves . Rippoff

Wasteland

WastelandSydney, NSW

  • 10 reviews
  • 6 likes

Fast Delivery

published

I've made one order online and had a great experience.
I found what I was looking for really easy and the delivery was super quick as well.

Sasha

SashaSydney

  • 2 reviews

Outstanding service

published

Very friendly and professional customer attention; always helpful and offering the most suitable and best priced products

Chris in Hurstville shop is not only listening to what you are after, but recommends the products that are best value and give you the desired outcome

Great range and interesting varieties with always appealing special offerings for those seeking a bit of a deal

Ultimately, nothing beats a remarkable service and value for your $$$ - and Hurstville Nutrition Warehouse is hard to beat

WORST !! NEVER BUY FROM THIS COMPANY

published

This guys uses worst courier service FAST WAY who never buzz door bell and leaves a note ...WE MISSED YOU. and they do tries another delivery after 3-4 days and again leaves same letter WE MISSED YOU. I purchased some supplement form these guys 10 days ago and hasn't got yet. due to lack of time, i did online but i am feeling big regret now. and ridiculous part is neither their driver are allowed to give call to us or they can leave to local post office. They can only leave leaflet without buzzing door bell.

Amazing customer service, knowledgeable staff!

published

We have purchased all our pre workouts, proteins and recovery shakes from the Rowville store from the day they opened. I decided to try something new and I had an allergic reaction to one of the shakes so called up yesterday to speak to someone. Michael from Rowville was the sales guy and told me it was no problem and to pop in. He went above and beyond to help me. Customer service is amazing (always has been). It’s often hard to find good service and knowledgeable staff but the Rowville store honestly have the best, caring, non pushy staff I’ve ever come across in any store. Thanks so much!

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