Nutrition Warehouse

I love walking into a store and the customer service is above and beyond. G (I shorted his name as I have no idea how to spell it) recommended a new protein to fit my goals and budget, spent time explaining the difference and left very happy with a few new items :) Show reply

Great product range across many types of supplements. This is backed up by genuinely helpful and friendly staff at the Queen St, Melbourne store. Thanks Team!! Show reply

Bethania NW is my local store. It has plenty of choice and a wide range of products. The store is always neat, tidy and great signage, so it's easy to find what you need. What is a stand out though is the staff. Always helpful, always friendly. They are knowledgeable about their products but above all, they deliver excellent service. Show reply

We bought a multi pack for our son's birthday and the person serving us was very helpful with putting it together for us and giving us advice on the different products. Thank you, we'll be back! Show reply

The staff at the Jandakot Store are absolutely amazing! So helpful, friendly and knowledgeable about products. I can't thank them enough. Smart Protein bars are the best. Show reply

The young lady that served (sorry didn't catch her name) in Halls Head WA. Was super helpful and explained everything to me being a first timer and walked in knowing absolutely nothing. Show reply

While I do appreciate that company still has some physical stores….. The email advertising is bordering harassment! Sending same emails repeatedly and even multiple emails per day. And only option is to unsubscribe since every preference on offer is not about frequency of communication. They will bombard your inbox regardless.

Website was good to navigate, bought about $300 worth of supps over 2 weeks ago and have not heard a single thing regarding the order. No postage information or due delivery date, all i have recieved is that my order has been fullfilled. I have tried to get in contact with someone who can help with no result, i am hopeful my items rock up and that i haven’t been scammed but its anyones guess. I will not be using Nutrition Xpress again.

Rubbish service nutrition wearhouse – Paid for express post sent it std post. At home waiting for it no knock at door taken parcel back to Brisbane were I was told I could pick it up from spoke to nutrition wearhouse refunded postage back but not protein even after they received product back 4 days ago never again will I use nutrition wearhouse orded from somewhere else here in 2 days.

I went in knowing I needed protein powder but wasn't sure if I was using the right one, the gentleman in the store this morning was absolutely amazing, he gave me all the information i needed without overloading my brain with all the science behind it all. I also ended up asking about creatine and he was really informative about what it does, how… Read more ·  1

it works and also what to expect whilst taking it... I don't know what your name is but thank you so much and I will definitely be back.

Best prices and local stores with enough variety and if its not instore they can order it for you. Im a trainer and been going to NW for more than a decade they arr always consistently good. Show reply

The lovely people that work in the Joondalup store are professional communicates all ways with a smile. I thank them all for treating me as a person, not $$ sign's or a number. Show reply

As usual staff at the Coffs Harbour store are their usual cheerful helpful selves, wish more people were like it so thankyou for being so pleasant to deal with!! I purchase MSM Joint Formular only for my elderly horses successfully for many years but I notice Nutrition W/H has an extensive product range & advise to customers I have overheard was excellent. Show reply

I find the pricing reasonable in line with most other nutrition stores but what means more to me is the level of customer service and knowledge the in store staff have. I have already advised a lot of people to use nutrition wherehouse to obtain their supplements, and they do!!!! Show reply

The staff member was very helpful and knew the products quite well. Suggested a different magnesium supplement that would help absorption better. Was quite friendly and understanding of my silly kids. Show reply

Fantastic experience at Nutrition Warehouse! The staff were incredibly friendly, knowledgeable, and genuinely happy to help me find exactly what I needed. They have a huge range of quality products at great prices, and the discounts made the value even better. Excellent customer service, a well-stocked store, and a welcoming atmosphere. Highly recommend to anyone looking for supplements, health products, or expert advice! Show reply

I have been buying creatine monhydrate powder from Nutrition Warehouse for a few months now. The retail assistant was very helpful as I wanted to source Creatine Capsules for overseas travel. Great range available. Show reply

Really dumb order system – I ordered a mushroom extract supplement. I paid $15 extra so I could get it within one to two business days as per the delivery options, my package hasn't even arrived. also you can't even track your own order. they make you download a third party app but still doesn't even show where the package is very incompetent.

Shoddy service – I made an online order and didn’t hear anything for a week so I contacted them to find out nothing had been done. And the order was meant to be delivered to their Brisbane store. I’m still waiting. So much for their two day delivery promise. There are so much competition between supplement companies you’d think they would care about their regular customers. I will be using another company in future.

Auckland Shop is [Content Removed] – These guys just opened in Auckland New Zealand Sept 2024, so we went to check them out. The promo said there were goodie bags for the first 100 customers. That wasnt true; when me and my cousin rolled up first thing in the morning after our train and there were like 8 guys all standing at the door, no one welcomed us or even spoke to us. We… Read more

approached the girls who were allgood, actuyally the dudes were all talking [Content Removed] to each other about girls like little kids. The prices were still [Content Removed] with 20% off. I spent $180 and only got 1kg protein & creatine.

Shocked – The warehouse is unsanitary and my product was leaking powder from the package, there was little teeth marks where the hole is. I do not want to even try the product and am told I can not return or refund my purchase even though the website says refunds are available if you have tried the product and I am not even game after seeing rodents teeth marks.

Outrageous – Comes with holes in bags, there are rats and cockroaches in the Gold Coast store. Purchased over $2000.00 worth of stuff and never receive any accumulated points. Better off using full cream milk, eggs, bananas & cocoa for protein and No-Doz for pre workout. Their carbs are 85+% maltodextrin, VERY DANGEROUS STUFF

Same day dispatch express delivery took 2 and a half weeks to deliver – Ordered on site according to their same day dispatch criteria, as well as express delivery 1-4 business days. 1 week later without update was told after reaching out that there was a glitch in their system and left my order without even being dispatched. Had to wait another week including over the long easter weekend. Slightly cheaper protein powder is not worth this in the slightest, will shop elsewhere.

Excellent customer service! – I have just walked out of the Millner store in Darwin and feel compelled to publicly recognise the excellent customer service I received. The young man who served me was helpful, knowledgeable, friendly, interested and efficient. I am so impressed. I only wish I had got his name. Not only was his service far and away the best I’ve received at… Read more ·  1

Nutrition Warehouse, it also rivals any service I’ve received at any retail store. 3:55pm Tuesday 28th Nov 2022.