I have ordered from the website multiple times and never left disappointed instore and online , my order has always arrived on time with all the correct items , they give pretty accurate advice in store also .
Terrible Service - never again
Visited the Richmond store, these guys were great. Went in to purchase ON Essential Amino RTD cans, and ON Amino Energy powder, but they had no stock.
They went above and beyond and found stock in Ravenhall for me... so they called that store and asked "[name removed]" to put aside 12 cans for my collection the following day.
Drove to Ravenhall the following morning, found [name removed].. he looked surprised when i told him what i was there for.... he then went to "check" to see if the cans were out back, and surprise, surprise they were not!...
- Verified customer
The best ever!
The greatest supplement store, friendly staff and the best products/ good price!
I’ve just received my first order online and it was very quick! I’m very happy with it!
Thanks Nutrition Warehouse
Couldn’t care less
Service at Jindalee is awful. Returned a product with sharp broken plastic bits in it that I al ost swallowed, and was only given in-store credit rather than a refund.Staff (if they bother to talk) often try and talk you into Genetix products, claiming superiority that is unsubstantiated and always too sweet. Heavy markup makes it more expensive than other places.
Very easy to work out the online store, always great specials, lots of range of products and fast delivery. I've ordered from Nutrition Warehouse several times now as so reliable.
The reviewer stated that an incentive was offered for this review
Very friendly and professional customer attention; always helpful and offering the most suitable and best priced products
Chris in Hurstville shop is not only listening to what you are after, but recommends the products that are best value and give you the desired outcome
Great range and interesting varieties with always appealing special offerings for those seeking a bit of a deal
Ultimately, nothing beats a remarkable service and value for your $$$ - and Hurstville Nutrition Warehouse is hard to beat
WORST !! NEVER BUY FROM THIS COMPANY
This guys uses worst courier service FAST WAY who never buzz door bell and leaves a note ...WE MISSED YOU. and they do tries another delivery after 3-4 days and again leaves same letter WE MISSED YOU. I purchased some supplement form these guys 10 days ago and hasn't got yet. due to lack of time, i did online but i am feeling big regret now. and ridiculous part is neither their driver are allowed to give call to us or they can leave to local post office. They can only leave leaflet without buzzing door bell.
Amazing customer service, knowledgeable staff!
We have purchased all our pre workouts, proteins and recovery shakes from the Rowville store from the day they opened. I decided to try something new and I had an allergic reaction to one of the shakes so called up yesterday to speak to someone. Michael from Rowville was the sales guy and told me it was no problem and to pop in. He went above and beyond to help me. Customer service is amazing (always has been). It’s often hard to find good service and knowledgeable staff but the Rowville store honestly have the best, caring, non pushy staff I’ve ever come across in any store. Thanks so much!
Terrible service and they sell faulty products
I ordered 1 x 30 servings tub of Cellucor Beta (lime lemonade). When I went to the Ravenhall store they only have the tropical splash flavour and claimed that I had already picked it up from the store on a day I am not even in the country. This is ridiculous!!
Also don’t buy any of their drink bottles at the front of the store as they are cheap faulty products. The store assistant told me that they can crack so I ask her why ate they still selling defective products? She declined to comment.
- Verified customer
The fastest delivery I've seen in Australia
Great selection of products, great customer service and communication, unbelievably low prices (can't find cheaper in most cases), and the fastest delivery time possible.
I have ordered various products more than once and I have received it under 24 hours each time. Living in Melbourne.
Nutrition Warehouse are the best! Order online and get my products literally the next day ALWAYS! Even get freebies now and then... when i've had the chance to go into the shop always been greeted nicely and never been pushed into anything, infact i've always gone in there unsure what to buy and always get great advice and offered a range of products of all brands...
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