very pleased with their customer service
Excellent, prompt, efficient service. My phone call was immediately returned. They scheduled an appointment for us promptly. They gave us options for a problematic section of the engineered timber floor. The completed work was exactly as advised and was performed on time. I highly recommend Oakland Timber Floors.
I would definitely recommend them to others
From the first phone call I made for enquiry till the very end we had a very pleasant experience. Our house is about 80 years old and the entire floor was uneven. There were a couple of lumps and bumps in some area. Their consultant came to our place for inspection and explained us with all issues of the floor situation that we had, and also advised us a fabulous solution to prepare the subfloor before laying down the new flooring. They also made very detailed and clear quotation for us by listing prices of each item included. The job was completed very quickly. Their thorough cleanup at the end was so impressive to us. I would definitely recommend them to others.
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