AI reviews summary
Pros
Verdict
Overall sentiment towards Online Auto Parts is overwhelmingly positive, with customers praising the combination of competitive pricing, rapid shipping, and a user-friendly website. Reviewers frequently highlight the accuracy of the parts catalog and the helpfulness of the support team when confirming vehicle compatibility. While isolated delivery or stock coordination issues occur, the vast majority of experiences reflect a reliable and efficient service for automotive needs.
* Extremely impressed with communication and dispatch. * are the after market parts I purchased any good, I do not know, but happy to give them a try as price was excellent. * all after market parts fit with no alteration. * would I purchase from these guys again, yes I would and will be. Why? Simply because I live in a remote area and as per… Read more
point one am impressed. * the 5 star rate given is to do with dispatch and receive times and great tracking, both of which are big factors for me living in a remote area.
Reviews with attachments

- +1
The pictures and video tell the story, not happy guys, this is twice this has happened now, and I live rural. And my only transport is this car and it is pulled apart. Now im stuck!!! If I could swear i think you know what I would be saying you usless 3@$?4&)5
Wrong cvs sent but refunded easily and quickly. Said they would fit but were heaps different.
Extremely happy with online Auto parts, first time I have used them and they will be my go to from now on. Great prices, high quality products and service.
All good parts arrived quick and they all fitted very happy with parts
perchance an aftermarket product for my Hilux that was advertised as a direct fit. I received the item but it wasn't even close to being the correct size, so it didn't fit. not a big deal as it was cheap, the 1 star review comes from taking the time to leave a review saying it wasn't compatible for some make and models advertised and the company… Read more
deleting my review from their website and my follow up email being ignored. the photo attached shows the original caliper pin on the right-hand side compared to the supplied set on the left. along with the supplied clip also being to shop which can be seen in the photo
Latest follow-ups
I haven’t used the items yet but the service and postage were both excellent.
Follow-up · I purchased an oil filter, engine air filter and cabin air filter. All appeared as similar quality as the original bmw filters and fitted as well as they should. A much cheaper alternative to buying original filters. Website was good though I made an online inquiry prior to purchase to ensure the filters were correct for my car. Postage cost was reasonable and I will use this company again for these purchases.
Perfect parts, and quick.I love the air freshener that gets put in as a thank you!
Follow-up · I had a bearing that was missing in the kit. 1 phone, and they had a bearing air freighted and it landed the next day in my mailbox! Thank you greatly appreciated!
Very quick response - order ready same day. Excellent service and staff helpful, carried out heavy boxes to car for me.
Follow-up · Always have the products I need, easy parking at front door & easy, quick pick up
Positive reviews
Has more available parts for my car than other parts stores. Also at a bit of a cheaper price! only down side is there’s not a whole lot of different options for some parts (most likely because of my vehicle). The part i ordered was correct to my vehicle but because of the lack of options, the gasket caused a leak :(. i wanted a metal rubber (as it’s OEM) not a full rubber gasket.
I found online auto parts while googling a part for my hilux. Their pricing was fantastic infact I actually questioned if it was legitimate because it was so much cheaper and yes they are. So I ordered my part and with in a week it was hand delivered to my door. Absolutely can not complain with this service and the part was perfect. I highly recommend using this store I know I 110% will be next time I need anything.
Online shopping hassle free to your door tracking delivered on time it’s 5 star rating good experience online thanks for your great service you provide makes easier to purches without and hassle cheers Show reply
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Negative reviews
Delivery driver left package at letterbox in clear view on the street. Miracle i received anything left in view is usually stolen
Absolutely hopeless this lot .. ordered $ 500 of parts last Wednesday waiting onnFG bump stops expecting today to Finnish job but oh no we didn’t order those and now wait till Thursday .. a bunch of dimwits that know nothing about cars
Hello Ben. The bumps stops were never ordered… Read more
My Experince with ( OAP ) Online Auto Parts ,,,,,,, The "SERVICE GUY" behind the service counter,,,,,,, He charged me 4 the better quality parts, ( The parts I asked 4 ) ,,,,,,, BUT gave me the Less expensive parts ,,,,,,, If I had not checked in the box he would hav gotten away with It",,,,,,, ( NOW that would hav been a case of … Read more
sumtimes errors R made & I caught the error )",,,,,,, BUT the next visit sumtime later he did the same thing again",,,,,,, ( I DON'T think his boss knows he's doing It ) It's a simple bait & switch move"',,,,,, The xtra cash is easy put in his pocket",,,,,,, ( I pay cash ) NOW don't get it wrong",,,,,,, The "OWNER MANAGER" is a decent guy, running a real decent business",,,,,,, BUT I think he should take a closer look at "SERVICE GUY ",,,,,,, BTW "OWNER MANAGER GUY" helped me out with prices & I appreciate his generosity",,,,,,,, "OWNER MANAGER GUY" said to me right in front of "SERVICE GUY",, "Bcos I pay cash there's a discount" & showed "SERVICE GUY" on the computer",,,,,,, Wen I mentioned this to "SERVICE GUY" on my return visit sumtime later" he said there is "NO" such discount",,,,,,, "SERVICE GUY" 1* ------- OWNER MANAGER GUY 4*s Online Auto Parts,,,,,,, Yarramin St Virginia QLD 4*s------- Hard to get good help",,,,,,,!!
Recent reviews
Easy to find the spare part in their web site, fast delivery. I installed the part myself and it fit perfectly. So far working fine no problem. If I need another part I will definitively consider first thing, Online Auto Parts.
Had the exact replacement air horn that I wanted at a good price but the big winner for me was the Click and Collect facility - no waiting for a delivery - yes!!
The replacement VY radiator was an exact fit for the OEM, it arrived quickly after an easy online order, great prompt communication with the staff. The price was good & also the prompt delivery.
Being a motor mechanic for the last 50 yrs, and owning my own shop for 30 of those I have delt with a lot of part suppliers in my time. Since retired I have used Online Auto Parts a few times and have found them to be very helpful and knowledgeable in what they sell. Their prices are very competitive. I would highly recommend these guys. Will definitely be back in the future.
I buy a fair bit of gear from these people, always spot on have never had a problem with any of it. Delivery is always fast, which being out of town a bit saves me a lot of time. They are great.
Freight turned up in the expected time and the quality of the product was as expected, the only negative comment is that the team need to be aware that the item which was a radiator needed to be packed a little better as all the protruding parts had cut into the cardboard which could have caused unit damage. But me experience with the purchase was great.
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I am always happy when I buy from Online Auto Parts. Their items are always delivered quickly, and I have always received the correct parts. I started buying from them when the business was still growing and the website didn’t have everything listed yet. Their outstanding service and performance have always impressed me. If you have a concern or… Read more
can’t find a part listed, just give them a call. Most of the time, they can still help you find the correct part, even if it is not listed on the website. A few times, parts I was looking for did not show up under my car, but after they gave me the listing number, I was able to find and order the correct part. Parts have always arrived in under a week, and most of the time they arrive in just a couple of days. I can’t praise them enough for the work they do. Thanks, Online Auto Parts.
Have purchased multiple item over the last few years and have found that everything I have purchased has been perfect fit and works exactly how it should and on top of that the price is a fraction of the cost of most other places I have used so highly recommend and will go no where else
I have purchased parts from these guys on several occasions and found the parts I was looking for very quickly and easily. A good range and the quality has been very good so far. I fitted all parts purchased myself and had no problems with sizing and fitting. excellent communication and all parts were dispatched the same day. They are my first choice when looking for parts and I highly recommend these guys.
Always a pleasure to buy from and very helpful and respectful resolving an incorrect part issue even though it was my mistake. Great quality parts and Top Tier service.
Collected the item the following day and everything was exactly as described. The part was ready on time, well-prepared, and matched the listing perfectly with no surprises. Fitment was spot on and installation went smoothly without any issues. Overall, a very straightforward and hassle-free experience—reliable service and a quality part. Would definitely purchase from them again.
I would like to express my gratitude and appreciation for my great experience with Online Auto parts getting a part for my old 2004 Camry. Patiently they resolved my concerns & gently led me through everything., including the final vehicle suitability check. Their priority post 24 hrs delivery, despite AU Post pessimistic expected delays, "everything" worked perfectly! Thanks again to all the Online Auto Parts staff.
I recently purchased several parts from Online Auto Parts and was impressed with how easy the whole process was. The website was simple to navigate, and finding the exact parts I needed took only a few minutes. The product range was solid, with clear descriptions that made comparing options straightforward. The parts arrived quickly and were… Read more
well‑packaged. I installed them myself and found the process easy thanks to the accurate fit and quality of the components. I didn’t need support this time, but the information provided on the site was helpful and reassuring.
Overall, I’m very satisfied with the experience. Good prices, fast delivery, and reliable parts — I’d happily order from them again.
Thanks guys , you have the best company and keep doing what you do as I shop around when I need something your price of stuff is good so look forward to buying from you when I need parts. Cheers
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Hello Shanti Sorry this has happened twice. Can… Read more