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Online Travel Insurance - Essentials Plan

Online Travel Insurance - Essentials Plan

3.3 from 3 reviews


Review distribution

5 star
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1 star


DisappointingSydney, NSW

Terrible Policy please read product disclosure statement you are not covered if your carrier cancels


This is the first time using this Insurer, I chose the Essentials Plan which advised in 'bold' cancellation was covered. The carrier cancelled the flight and I was left stranded overseas, this policy does not cover additional cost associated with having to get emergency alternate flights as it would suggest when purchasing. Very disappointing

Value for Money
Customer Service
Insurance Cover For:Adult and Senior
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim Resolution Time2-4 weeks
Claim ApprovedNo
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1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi, I'll be in touch. Regards, Anthony.

Claude Goddard

Claude GoddardGreater Melbourne (Outer), VIC

  • Verified customer

Was good to be covered


Was good value, very easy to set up though internet. Fortunately we did not need to use the policy, so I cannot comment if they are effective in resolving claims.

Value for Money
Customer Service
Insurance Cover For:Senior
Claim MadeNo
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1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi Claude, hope you had a great trip! Regards, Anthony.



  • Verified customer

Seamless Claim Process

Insurance claim madeYes
1 comment
Online Travel Insurance
Allianz PartnersOnline Travel Insurance

Hi, thanks for the great review and that we were able to help you out! Cheers, Anthony.

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Questions & Answers

Sorry, there are no questions about Online Travel Insurance - Essentials Plan but you can read 52 questions about Online Travel Insurance.

Get an answer from our members and Online Travel Insurance representatives


CategoryTravel Insurance
Contact Number 1800 010 078
Address310 Ann Street, Spring Hill QLD 4000, Australia
Email Address enquiries@onlinetravelinsurance.com.au
24-Hour Phone Contact No
Online Live Chat No
Maximum Age Covered 74 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental DeathNot Included
Emergency Dental$1,000
Pregnancy (max weeks) Not Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of IncomeNot Included
Permanent DisabilityNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage $250 after 12 hours
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Maximum Single Item Limit $3,000 (computers, video recorders, cameras), $1,000 (mobile phones), $750 (all other items)
Luggage & Personal Effects $5,000
Personal Liability $1,000,000
Rental Vehicle Excess Optional, up to $10,000
Motorbike / Moped Coverage Included up to 50cc
Domestic Pet Care Not Included
Special Activities Packages
CruiseNot Included
Adventure Not Included
Snow / SkiNot Included
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