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Online Travel Insurance

Online Travel Insurance

4.4 from 1,036 reviews · View Statistics
See the Best Travel Insurance in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    4.0 (102)
  • Transparency
    3.6 (87)
  • Customer Service
    3.6 (88)
  • Claim Resolution Time
    • <1 week (6)
    • 1-2 weeks (5)
    • 2-4 weeks (4)
    • 1-2 months (5)
    • 3+ months (3)
  • Claim ApprovedYes (10) · No (11)
Previous
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Brian S.
Brian S.South East Queensland, QLD

Don't bother

published
  • Value for Money
  • Transparency
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message
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Darren bryden
Darren brydenGreater Melbourne (Metropolitan), VIC

Disgusting

published

This was the first and will be the last time I use this company, currently stuck overseas, what am I covered for, sorry we cannot help you this is clause blah blah, that being the case how did you continue to sell policies. The policy appeared to be fair value until asking for assistance, speechless and stranded. Thanks for nothing

  • Value for Money
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Hi Darren, I'm very sorry to hear about your situation. I will send you a private message to get further details so I can assist. Kind regards, Tegan

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Larissa
Larissa
  • 2 reviews

The No Cover Insurance

published

Only pay for this insurance if you require NO COVER. Corona Virus is devastating. I paid for our insurance in September 2019 well prior to Corona hysteria. Of course a pandemic isnt covered. Our travel agent went broke. Of course insolvency isnt covered. This insurance company simply want your money with absolutely no intention to service or pay on claims that are completely out of our control. This is why one buys insurance. This has been a complete rip off. So disappointed.

  • Value for Money
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Hi Larissa, I'm sorry to hear you were disappointed with the outcome of your claim but thank you for sharing your feedback. Kind regards, Tegan

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Blue
BlueSydney, NSW
  • 3 reviews
  • 1 like

Too Easy

published

We did not use this,policy price was excellent all done online very easy would say the cheapest I have found do not know what the claim process is like first time customer.

  • Value for Money
  • Transparency
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Thanks for the feedback Blue!

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Bejoy Menon
Bejoy MenonPerth, WA

Ideal for short overseas trips

published

Easy to set up. Fortunately no need to make a claim. I have used this company twice. Once for me and my wife to Bali and now for my solo travel to India. Police to has good value for premium paid.

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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Great to hear Bejoy!

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Matt Griffith
Matt Griffith
  • 2 reviews

Best cheap insurance you can buy!

published

Cheapest quality insurance on the market.. Always sending emails and updates so your never miss anything. I will always choose the company as ive never had an issue with them!

  • Value for Money
  • Transparency
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Wonderful to hear! Thanks Matt.

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Grateful
GratefulSouth East Queensland, QLD
  • 2 reviews

Policy was good value

published

Policy was good value. Didn't have to use it so can't comment on the claim process.
Fast and easy to set up online at best price i found online.

Having to use words up here!

  • Incentivised Review No
  • DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Thanks for the review!

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Next

Covers everything necessary

published

It was easy to set up and decide which cover to choose! We had to make a claim due to airline cancelations and rebooking additional flights and we are in the process of getting our claim back! This is the first time we have used this insurance company and I'll definitely be using them for our next trip!

  • Value for Money
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

That's so good to hear! Thanks for the review.

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Andrew
AndrewSouth East Queensland, QLD

It's so rewarding knowing with peace of mind that in the unfortunate event something unforeseen happens while travelling

published

The process of going through the quote and ease of use was very good. The value of the policy was exceptional. This is our first time to try Online Travel Insurance and won't be the last.

  • Value for Money
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Fantastic to hear! Thanks Andrew.

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Ash760442
Ash760442Victoria
  • 2 reviews

Charged for nothing!

published

Tried to purchase online travel insurance, got to payments and there was an error message an tried again, tried several times, happened to check my balance later and saw that I’d been charged 10 times!! Now they are telling me 10 business days to return the money! They are thieves! Look elsewhere!!

  • Value for Money
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Hi Ash, I'm very sorry to hear this happened, but thank you for alerting us to the website payment issue. Kind regards, Tegan

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Roland
RolandSydney, NSW
  • 2 reviews

Quick & Convenient Cover

published

This insurance cover was easy to review and complete online within minutes. Fortunately I didn't have to make a claim but it was good to know if something did go wrong there was backup.

  • Value for Money
  • Transparency
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

That's great to hear, thanks for the review Roland!

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Alberino I.
Alberino I.Sydney, NSW

Very bad customer service

published

My flight to Italy was cancelled a week before i was meant to fly. I sent an email to ask if i was eligible for a refund of the actual insurance as I wasnt travelling anymore. What it really upset me is not the not refund but to have been completely ignored. No reply, no call, no message

  • Value for Money
  • Transparency
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Hi Alberino, I'm very sorry for the delayed response to your email. I will send you a private message for further details to see if I can assist. Kind regards, Tegan

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Teena
Teena
  • 2 reviews

Great value for the money

published

I've used this company three times and think its great value. It was really easy to set up on line. Will definitely use again and recomend to family and friends when they travel

  • Value for Money
  • Transparency
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Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Thanks for the recommendation Teena!

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Lisa
LisaPerth, WA

Hid that they weren't covering disruption caused by Corona Virus from the 31/01 onward

published

I feel tricked! When I brought travel insurance to Bali during the time of Volcanic activity the company made clear that they weren't covering this in their policy. Online Travel Insurance should have done the same with regards to Corona Virus rather than hiding in deep somewhere in their T&Cs . Very sneaky!

  • Value for Money
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Kazollah
KazollahGreater Melbourne (Inner), VIC

Felt peace of mind

published

I thought this policy was great value and so easy to sign up. Thankfully I’ve not had to make a claim, will certainly get a quote when I travel again.

  • Value for Money
  • Incentivised Review No
  • See all answers
Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

That's good to hear - thanks for the review Kazollah!

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Questions & Answers

steve
steveasked
Online Travel Insurance

I need a travel insurance like woolworths used to have - 200 days worldwide under 1000 A$ we are 70/71..just very basic only medical...can someone advise??...THX STEVE

No answers
Barry Barnett
Barry Barnettasked
Online Travel Insurance

I booked and paid for a holiday from company A. Their advertisement showed the number of nights in each city, but did not name the hotel we were to stay with. As it turns out company A engaged company B to lock in and paid for our accommodation. On paper, all good. However, company B went into liquidation, now company A wants us to bear the cost for new accommodation. Can this be right? Any advice will be greatly appreciated.

1 answer
Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message

Hi Barry, give us a call on 1800 010 078 and we'd be happy to assist with any enquiries you have. Kind regards, Tegan

David
Davidasked
Travel Insurance - Comprehensive Plan

If we have to extend our stay because of a delayed or cancelled flight is the cost of extra night accomodation covered

1 answer
Online Travel Insurance
Allianz PartnersOnline Travel InsuranceSend a private message
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Online Travel Insurance

Details · 

Online Travel Insurance has temporarily stopped selling travel insurance products, effective from 27th March 2020.

Subject to eligibility criteria (including the date you purchased your policy) you may be able to receive a refund or partial refund for your premium.

Compare all 5 Online Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterAllianzAllianzAllianzAllianz
Maximum Age Covered 74 years old74 years old74 years old74 years old
Conditions

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

Medical Coverage
Overseas Emergency Assistance Unlimited*Unlimited*Unlimited*Unlimited*
Accidental DeathNot IncludedNot Included$15,000$15,000
Emergency Dental$1,000$1,000$1,000$1,000
Pregnancy (max weeks) Not IncludedNot Included24 weeks24 weeks
Resumption of Journey Not IncludedNot Included$3,000$3,000
Hospital Cash AllowanceNot IncludedNot Included$50 per day, up to $5,000$50 per day, up to $5,000
Overseas Emergency Medical & Hospital ExpensesUnlimited*Unlimited*Unlimited*Unlimited*
Loss of IncomeNot IncludedNot Included$10,400$10,400
Permanent DisabilityNot IncludedNot Included$15,000$15,000
Luggage & Personal Effects
Theft of Cash Not IncludedNot Included$250$250
Delayed Luggage Not Included$250 after 12 hours$500 after 12 hours$500 after 12 hours
Credit Card FraudNot IncludedNot Included$5000 (combined with Travel Documents cover)$5000 (combined with Travel Documents cover)
Travel Documents / Passport Not IncludedNot Included$5,000 (combined with Credit Card Fraud cover)$5,000 (combined with Credit Card Fraud cover)
Maximum Single Item Limit Not Included$3,000 (computers, video recorders, cameras), $1,000 (mobile phones), $750 (all other items)$3,000 (computers, video recorders, cameras), $1,000 (mobile phones), $750 (all other items)$3,000 (computers, video recorders, cameras), $1,000 (mobile phones), $750 (all other items)
Luggage & Personal Effects Not Included$5,000$10,000$10,000
Ancillary
Personal Liability $1,000,000.00$1,000,000.00$1,000,000.00$1,000,000.00
Rental Vehicle Excess Not IncludedOptional, up to $10,000Optional, up to $10,000Optional, up to $10,000
Motorbike / Moped Coverage Included up to 50ccIncluded up to 50ccIncluded up to 50cc, optional extra for greater engine capacities in Adventures PackIncluded up to 50cc, optional extra for greater engine capacities in Adventures Pack
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseNot IncludedNot IncludedOptional ExtraOptional Extra
Adventure Not IncludedNot IncludedOptional ExtraOptional Extra
Snow / SkiNot IncludedNot IncludedOptional ExtraOptional Extra
Compare all 5 Online Travel Insurance
Visit official website

Extra Information

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Covers all my needs

by Joyce on 17 Aug 2022
Very easy to set up and covered everything I was looking for... Read full review

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Exactly what I need

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I’ve used FastCover whenever I’ve gone to the US to see my family and will always use them. I would always rather be safe than sorry!... Read full review

Brett

Clear and Understandable

by Brett on 15 Aug 2022
Fast Cover was easy to set up, with clear and concise questions. We compared this highly rated cover with other travel insurance policies and found Fa... Read full review

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