Optimised Plumbing Services

Very professional, service from start to finish was a seamless experience. Highly recommend, and very reasonable priced. Thank you to the team will definitely use you again.

Excellent plumbing service. Johnson and Josiah went out of their way to get me the toilet suite I needed and fitted it with the minimum of fuss. Josiah knew all about the product and how it worked and was happy to explain it to me. He told me if I had any problems with the product he would come out and fix it under the warrantee. The product was sourced and installed at a reasonable price.

Professional Company – Needed a plumber quickly, Mick arrived in 30 minutes, gave us a quote, 2 options, He explained the problem clearly. No rushing, or pressure. We agreed on repairs and he sent Ethan who was wonderful. Despite the storm, he rectified the leak, Ethan is a very professional plumber, Very polite and very thorough. Would not hesitate to recommend optimised Plumbing Services Show details

The plumber turned up half an hour earlier than booked and insisted that he's on time while we were not expected. He didn't even bother checking to see why the tap leak and insisted that we need to change the whole unit for $760 what a rip off. Not only that he was very pushy in making us to do it. As soon as he realized we didn't want to replace… Read more

the whole unit (1 hot & 1 cold old tap with housing units) he just wanted to get the $50 turn up fee. When we asked for a receipt he said he will send text message but never received one.

Guess what we managed to get another plumber the next day who fixed it for $150.

Matt

USE GREAT CARE WITH THIS COMPANY. We called a plumber out on a Saturday morning. We expected to be changed extra for emergency work at the weekend BUT in this case, there WAS A SIGNIFICANT LACK OF TRANSPARANCY WITH RESPECT TO THE CHARGES and a MASSIVE OVER CHARGE FOR THE WORK DONE. We HAD to pay $250 up front to log the call and then were told… Read more

that the plumber would tell us further terms on arrival . These terms were that we had to pay for FOUR HOURS WORK even though the job , in fact , only took only 10 minutes !!! So, either we lose our $250 call out fee and don't get the work done Or we pay over $600 for a 10 minute job. This is an OUTRAGEOUS case of Lack of transparancy and a case of overcharging . THINK TWICE ABOUT THIS COMPANY FOR EMERGANCY WORK.

Stay away.. Yesterday I had Sam come out to quote for a leak under my sink. I thought the seal needed replacing. After a quote for replacing all the pipes and waste plugs, the quote being $896. I foolishly paid a $200 deposit. After thinking how excessive the quote was I decided to cancel the job and get another quote. I rang the company to… Read more

cancel and they got Sam to call me. Refusing to refund the deposit, (less the call out fee, which I was accepting to pay). My son in laws came today had a look at it and tightened up the screws, all fixed! No more leaks! My son in law is NOT a plumber. I strongly suggest Sam do the plumbing course again and learn the job properly. It’s obvious he doesn’t know how to fix things. I certainly would not recommend this company! Lee

Absolutely outstanding service from start to finish. Professional, punctual, honest, and incredibly knowledgeable. Arrived on time, explained everything clearly, and completed the job to a very high standard with no mess left behind. It’s rare to find tradespeople who genuinely care about quality and customer service, but these guys exceeded all… Read more

expectations. I wouldn’t hesitate to recommend to anyone needing reliable plumbing work. Five stars all the way.

Excellent service Work completed on time and well priced ! High recommend

Thanks to the wonderful service of Roula and how efficient she was getting a plumber out to fix my problem. Highly recommend this business

Came out within an hour of being called for a burst hot water pipe. Quick and easy process. Highly recommended. ☆☆☆☆☆

Service was prompt and friendly unblocked our kitchen drain, very reasonable pricing.

Great service! They were professional, punctual, and completed the work to a high standard.

amazing service, great customer service, attention to detail and extremely knowledgeable plumbers with fair pricing

Fantastic service! Plumbing issue fixed quickly and handled with professionalism and care. 10/10

Prompt service carried out in a professional manner! Happy Customer

I've used Optimisied Plumbing Services on multiple occasions. Each time Mick and the team have been prompt and professional and I'm always impressed with their knowledge and workmanship. Highly recommend

Great job and efficient highly recommend. Will definitely use them again

Our hot water system completely blew up right in the middle of the Christmas public holidays, leaving us without hot water at the worst possible time. We called optimised Plumbing and they responded quickly. Ethan came out and fixed everything efficiently with no extra holiday rates or charges, which was incredibly fair. The pricing was very… Read more

reasonable overall, and Ethan was an absolute gentleman. He showed the utmost respect for the girls working in the salon the whole time. The job was done cleanly and tidily with zero mess left behind. They even removed and took away the old hot water system at no extra cost.

We couldn’t be happier with the service. If you’re looking for a fair, reliable plumber whose team is polite and friendly, I highly recommend Optimised Plumbing. Thank you Ethan and the team. you made a stressful situation so much easier!

Good communication and fair pricing. Will be using them again.

Fantastic Service. They came out within 30 minutes of me calling. Fixed the issue, made some recommendations. Highly recommended.

Worst and rude service. Much overpriced. Quoted 1200 for replacement of a shower tap.

Pipe burst in my bathroom, plumber Josh arrived and replaced faulty parts. Very fast very efficient thank you Josh and Optimised Plumbing.

Stay away. No ethics – Sam came out. 20 Min late and didn’t say sorry. Then he ask me for a ladder. Not because he didn’t have one, he was just to lazy to remove it from his truck that was outside Because I had a similar problem, I showed him where to cut the roof to look for the possible problem. He did not bother to listen and cut 2 holes large enough to get his head… Read more

through, in different areas of the roof. Obviously he did not find anything. He kept on trying to talk up the problem. When I asked him to just to cut a hole where I ask him to cut it he got aggressive and said that if I want him to cut holes in the roof the whole day he will have to charge me for it. Note that at this point he has been at my place for less than 30min, cut two holes where I told him he wont find anything and still have not cut the first hole where I asked him to. When he eventually cut where I asked him to we could see the water seeping trough under a beam. I asked him to cut so we could see on the other side of the beam and he said he will have to bill me. He then went off that it might be the aircon and that he will have to come back with a leak finder and that will cost me $800. I just ask him to go and paid $79 call out for spending less than 45 min, using my ladder and not being able to find the problem. After he left I cut open the roof myself on the other side of the beam and immediately found the water leak on the pipe where I said it would be in the first place.

Overpriced – Good service but overpriced. $288 to unblock toilet without any tools which took 2mn during normal trading hours.