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Oral-B Genius AI
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Aaron C.Sydney, NSW
Worked well for about two weeks, now AI sensor no longer works
After about two weeks of use it no longer detects where in my mouth the brush is, and keeps telling me I have 0% coverage. Before this it was working fine with no issues. Every other feature (pressure alert, mode selection, etc) seems to still work, just not the most important reason I bought this $300 brush for. Even deleting the app hasn't fixed it. Not sure whether its a problem with the app or the brush itself.
Would also be great if there was a proper way to have more than one user. At the moment we have to disable 'auto session sync' ...Read more
so my wife can use the same base without my results appearing in her app. Surely Oral B don't expect one couple to buy two different bases, especially when they're this expensive (and they already make enough money out of people buying new brush heads every two-three months anyway).Purchased in December 2020 for $300.00.
1 comment
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Rob P.South Australia
The sensor is not working at all
My oralb brush is thinking that I am stupid enough to brush one side of teeth for 3 minutes. Happening many time. Not satisfied at all. If the AI going to be like this then not in next 100 years we will see anything running by AI
Purchased in September 2020.
1 comment
Oral-BOral-B
Hi Rob,
Thank you for reaching out and leaving this review, we are terribly sorry to hear that the sensor is not working correctly we would love to chat to you further about this on the phone! If you... Read more
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FipsyMetropolitan Adelaide, SA
- 14 reviews
- 16 likes
Pretty 'fly' for a Toothbrush!
Having owned an Oral-B Smart 4000 toothbrush for around 2 years now, I was curious as to what extra was on offer from the Genius AI series, given I was more than happy with the Professional Care version I already had. Depending on where you look, it's priced as a premium product (Shaver Shop - $499 when not on special), and given that it's job description is limited to oral dental care, that's a sizeable investment for a 'toothbrush'. Fortunately, some retailers are discounting this model down to the low $200's, which may make the purchase more...Read more
palatable. Having been more than happy with the Smart 4000 series toothbrush I already owned, I found this became my comparison reference point when considering the Genius' pros & cons. The first thing to get my attention was the all-black handle/brush. Unless you're pretty thorough rinsing it clean after each use, the dried toothpaste clumps are going to show up real fast. Secondly, what got my attention even more so was that the handle was considerably thicker to hold than the Smart 4000 handle. I'm 185cm tall, with quite large hands, and holding the narrower Smart 4000 model kind of felt like holding a chopstick in my hand. The Genius was notably larger in grip diameter, which I grew to like very quickly. Both models use the pressure indicator to warn you that you're brushing too firmly (apparently), and have the usual 1 & 2 minute timer notification via motor speed changes. Other than the points above, they are both very similar in actual day-to-day usage, and cleaning ability. Having said that, if you're inclined to tote your phone into the bathroom each time you plan to brush (I only seem to imagine the "insta influencers" doing this - call me old-school if you must!) you have the added bonus of a bluetooth-connected app to show you how to brush your teeth, and provide you with a range of daily/weekly/monthly brushing statistics. Now, I'm sure there may be a small group of users that could actually benefit from having this data recorded, but I'm not sure how relevant it is to the average person, after the novelty has worn off. I have to say, I was impressed at how the app was able to quite accurately detect where along my dental arcade I was brushing, including distinguishing between upper and lower rows on either side. The longer I spent cleaning a section of teeth, the whiter their on-screen image got (in 3 increments). For this extra self-indulgence to happen more easily, you're provided with a universal phone suction-mount to use on your mirror whilst your phone tells you where to brush. Aside from the extra brush types that often come with the dearer Oral-B range, there's also a very basic pouch, and a fancy looking travel case. Whilst the travel case is smart, it does present as fairly feminine looking, so most guys will likely overlook it (or have a shaver kit big enough to hide it). I found myself assuming that the fancy looking travel case had a built-in battery, but alas, it doesn't. It still requires the OEM power cord to charge the Genius whilst in the case, though there's the advantage of a USB output on the case so you can simultaneously charge you phone ready for your next brushing session! My one big gripe with the Genius is that Braun did exactly what continues to frustrate consumers to no end, and design yet another proprietary charging plug, in spite of the abundance of well-established options already out there. Overall, the thing I liked most about the Genius was the larger diameter handle, and despite probably requiring a bit more cleaning, the all-black design does look kinda cool! I already knew it would clean well, based on it's similar performance characteristics to the Smart 4000 model. Whilst the bluetooth functionality with the app worked without a hitch, I personally found the novelty wore off after a week or so (and don't get me wrong, I love my apps and gadgets). Happy to have two less occasions I needed to look at my phone for the day. Admittedly though, using the app whilst brushing, probably did force me to stay brushing longer, and give a little more thought to where in my mouth I was brushing. Would I buy another? If it was the same price as the Smart 4000 series(or close), yes I'd get the Genius just for the larger diameter handle and black finish. I'd be far less motivated to spend more on getting the "AI" side of things - but that's just 'fifty-something' me trying to vet mobile phone intrusions into my day. A good looking piece of equipment which functions well, with the added bonus of a connected, tidy phone app to analyse your brushing habits - if you're so inclined.Purchased in August 2020.
1 comment
Oral-BOral-B
Hi Fipsy,
Thank you so much for such an in-depth review, we really value your feedback and are so thrilled to hear that you are enjoying the Genius AI!
Happy brushing!
Oral-B
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Find out how Oral-B Genius AI compares to other Electric Toothbrushes & Flossers
Know better, choose better.
KillaWhatSouth-Eastern Region, NSW
- 50 reviews
- 52 likes
AI Won't Clean Your Teeth By Itself, But Almost
To be transparent, this unit was sent to me for review as part of the Ambassador program and I would like to thank Product Review and Oral B for sending the unit out to be tested and reviewed.
I've never used an electric toothbrush before and always relied on a trusty "normal" toothbrush. I always though that they were aimed at people that had too much time on their hands that liked gadgets. I generally thought I looked after my teeth OK to a certain point. But as you get older your teeth yellow from plaque and regular tooth brush doesn't seem...Read more
to cut the mustard. It took a little getting used to and after trying this out for a month, I can totally see my teeth have gotten whiter and especially in-between the teeth. Being that it's supposed to have artificial intelligence (AI), I said "Toothbrush, clean my teeth". It just stared back at me lifeless. We weren't off to a good start. PROS * Works and cleans teeth better than regular tooth brushes * Nice accessories cases * Comes with app to help you clean your teeth properly * Well built unit made in German * Charge lasts about 2 weeksPurchased in August 2020.
1 comment
Oral-BOral-B
Hi,
Thank you for taking the time to leave this review, we are sorry to hear about the elements of this brush that you haven't enjoyed however are pleased to hear that after a wile of getting used T... Read more
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Bree
- 27 reviews
- 11 likes
An excellent toothbrush but the AI feature loses it's spark quickly
Since my last electric toothbrush died quite some time ago, I've been using a manual toothbrush. After the very first use of the Oral B AI the difference in my teeth was significant. 4 weeks on and I can confidently say that the Oral B brush heads, combined with the guided brushing have made a big difference to the cleanliness of my teeth. It is a sleek, attractive unit that comes with a solid travel case/charging station and 3 brush heads. The travel station allows you to charge your phone and the toothbrush at the same time. The black too...Read more
thbrush I received is lovely, though it does get covered in toothpaste splatters. Over 4 weeks, this was my experience: The toothbrush comes with only a very basic instruction manual, with additional links to the website/app for further (but not complete) information. I found this frustrating - either do a thorough manual or provide one to download. And while it provides 3 brush heads, trying to determine what type of head each one was, was difficult as it is not highlighted. This is important because each brush head provides a different purpose, with 'guided brushing' challenges that you can complete. Spending time scrolling through the website to determine what head is what could have been made easier in an instruction manual. Either way, the lack of a manual, downloadable or otherwise means that features are not getting used to their full advantage. The toothbrush paired perfectly to my phone every time, without fail. The toothbrush comes with a good solid holder that sticks to your bathroom mirror which could be easily adjusted. The 'guided brushing' (using the toothbrush with the app vs. unguided', using it independently) gives you the opportunity to watch where you're brushing and shows you how long to brush in each area before moving on to the next section of your teeth. It was a great eye opener and has helped me lengthen my brushing regime. My young daughter found this fascinating and it encouraged her to brush longer.Purchased in August 2020.
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mitchamusNew South Wales
- 26 reviews
- 17 likes
Good electric brush with some great features
Disclaimer: I was sent this product to review under the productreview.com.au Ambassador program.
Operation
The Genius A1 comes with a few features to make brushing your teeth a little more entertaining. At that time of the morning, I'm in pretty much what can only be described as a Zombie Stupor, and I found the vibration at the 30 second intervals a welcome reminder to switch sides, and the 4 vibrations was a great reminder to stop brushing. There is an App that comes with the brush, and while its good and works well, (it can tell which of yo...Read more
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LJJGreater Melbourne (Outer), VIC
- 22 reviews
- 13 likes
Professional clean but does it really need AI?
I have never used an electric toothbrush before, so this was a new experience for me. I was very interested in how it would perform compared to a manual toothbrush and comparing the claimed effectiveness of one over the other.
The unboxing of the Oral B Genius AI is quite exciting (for a toothbrush!). The travel case/charger is very stylish and well made, as is the toothbrush itself. You can also charge your phone using the case, however, it’s not fast charging and obviously you still need to provide a charging cable for your phone. I like the...Read more
fact that the toothbrush is black and not the typical white, although it is a pity only one brush head was black. The other two are white which doesn’t complement the overall stylish look. You also get a travel pouch and a suction cup holder for your phone. The only thing that I think was missing, was a small reusable case for spare brush heads or the ones you frequently interchange. Installing and setting up the app on my phone was simple. Although, using the app and the brush’s AI does make the whole ‘brushing your teeth’ routine a whole lot more involved. The first time I used the brush I realised a couple of things: you change brushing modes while it is switched on, so don’t take it out of your mouth to do this, otherwise toothpaste will splatter everywhere. I was also applying too much pressure, which the handle alerted me by flashing a red ring and pulsating temporarily. I didn’t put the suction cup on my mirror for a few reasons. Firstly, it’s a fairly big contraption that I don’t want to look at every day and secondly, it didn’t make any difference to the app’s functionality whether my phone was on the bench or in front of my face. Another thing is, I wouldn’t trust it to hold my phone over a porcelain basin which could break my phone’s screen in the event that it failed (as most suction cups do).1 comment
Oral-BOral-B
Hi,
Thank you for this in depth review of the Genius AI toothbrush, we are pleased to hear that you would recommend it, and that you have found that It cleans very efficiently.
Happy brushing,
Oral-B
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MilordDuffy 2611, ACT
- 194 reviews
- 116 likes
Oral-B is an industry leading brand, especially growing up during my youth; although I felt this was cutting corners
AMBASSADOR REVIEW
Please note: This review is broken up into several sub-headings that is intentional; so that the reader can jump / skip using their own smart device(s) or computer system(s) into different parts of the review that is relevant to him / her needs’.
INTRODUCTION
This review may be somewhat biased, but considering I also own the Philips Sonicare DiamondClean toothbrush. By comparison, these two products are directly suited within the Dental Hygiene market; specifically, similarly priced, similarly packaged, similarly featured.
...Read more
When I first saw this, I thought it would beat my Philips Sonicare DiamondClean toothbrush. Especially that when I saw the words, on the packaging and at the base of the Oral-B toothbrush that was “Made in Germany”. For a moment, I was briefly excited and filled with enthusiasm. Unfortunately, it soon became rather short-lived; when the majority of what is included is "Made in China" and shall explain within the following headings: PACKAGING, PRODUCT, PROS vs CONS, COMPARISON, QUESTIONS. PACKAGING Feeling somewhat inquisitive, I saw an Apple iPhone linked to this product as well as the Bluetooth connectivity symbol which led me to perceive some sort of mobile application that monitors your brushing routine.Similar opinion? Write a review on ProductReview.com.au!
ScottyPNSW, 2256
- 16 reviews
- 13 likes
Just another electric toothbrush?
Yes, and no. I've owned 2 electric toothbrushes (ET's) over the years before I was offered to test and review this current Oral-B model, the Genius AI. My first was an old no name, many years back. It did the trick, and if I remember correctly, cleaned them well enough however it just didn't last. My second was an Oral-B Professional Care, again, purchased many moons ago, however this one is still going strong, albeit a little tired in the battery department, and was my daily cleaner until I received this new unit.
The box came with the follow...Read more
ing: Handle, 3 heads (CrossAction, 3D White & Gum Care), charger, charging travel case, carry bag, smartphone holder & manual. I must admit, Oral-B / Braun design and make their ET's extremely well. My wife owns one of the Pro Care's as well, and they've travelled the world with us, we've dropped them, and apart from changing the heads, these units just keep on going. This new model is still only 1 month old, so I can't speak to its longevity, however I can attest that it feels similar in hand in terms of solid build quality (Made in Germany), it's a little thicker and, in my opinion, more comfortable, than my last, and weighing in at 137 grams it's not too heavy. Using the ET is relatively simple. Turn it on, choose your mode, brush away, rinse, replace on charger. At 30 second intervals you will experience a vibration coupled with a flash of white light from the smart ring, to indicate it's time to move from one quadrant of teeth to the other. It does this for each quadrant, then vibrates and flashes 4 times indicating the suggested cleaning time is finished, and if you're satisfied, rinse under running water, dry, replace on charger, and you're done. I find brushing time for me varies between 2 1/2 to 3 minutes in general. One thing to note here, the handle IS waterproof (I actually couldn't find this anywhere in the manual, however as per the Oral-B website, it does state that all of their ET's are waterproof) so it's a very easy clean, just rinse head and handle under water, dry, and replace on charger. Make sure you dry the head and handle well after your brush, as you'll start to see a little rust on the metal shaft, where the head attaches onto the top handle. Not a big deal, my old one has developed this as well, again, still going strong, but it needs pointing out.Similar opinion? Write a review on ProductReview.com.au!
Find out how Oral-B Genius AI compares to other Electric Toothbrushes & Flossers
Know better, choose better.
JamesGreater Melbourne (Metropolitan), VIC
- 18 reviews
- 7 likes
Incredible New Technology!
[Disclaimer- this product was provided to me by Oral B as part of the ProductReview Ambassador Program, however we receive no financial compensation for our review, the following is purely my thoughts]
It's been a long time since I used an electric toothbrush. The first, and only other one I have had was a Braun 3D Excel from probably 10-15 years ago. I certainly didn't realise how far such a basic implement has come since then until I opened up this new Oral B box!
I began using the Genius AI the night it arrived and haven't touched my old m...Read more
anual toothbrush since. I have had various tooth problems for a while, and as a result they aren't in the best shape, however since using this new brush I have noticed a good improvement in both the cleanliness and overall look of my teeth. I have gone from brushing for around 30 seconds to over 3 minutes now, as the app you can download guides you through where you need to brush in order to get a perfect clean. A number of heads are provided, each one suiting a different application (hard clean, tooth whitening, gum care etc.), and whilst I have mainly used the cross action one which seems to give a good all-round clean, the others seem pretty nice too. In addition to multiple brush heads being provided, there are also a number of brushing power settings that can be selected on the toothbrush. At the standard power setting the toothbrush is a bit loud, but it's not overly so and I don't think its any louder than our old one. You can change the power if you want to make less noise and that does seem to make a decent difference. A LED indicator on top of the handle alerts you to when you're applying too much pressure, and also tells you when it's time to go to the next section of your teeth if you aren't connected to the app. Speaking of the app, I've found it very useful, as it displays a map of your mouth and teeth and highlights different sections where you need to brush as you go, changing colour as you clean them more. I have found a couple of issues where it doesn't always seem to properly recognise where it is in your mouth, so when I'm brushing my top right hand teeth for instance, it will show that I'm brushing the top left hand ones. I've also noticed that especially when brushing your front teeth it likes to show that you're brushing on the sides instead, so perhaps it would help to have a bit of a introduction process when you first download the app where you can essentially tell the toothbrush which teeth you're putting it on, rather than it just trying to guess each time. Either way it's a relatively minor issue, and the benefits I've found by using the app far outweigh any problems. The app is also able to sync with Apple Health so you can keep all your data in the one place. In terms of the general package, I think it is presented quite nicely. You get a charging and storage case, a travel bag, phone holder, charging stand, and a power cable. Everything is easy to access and looks sleek, so you can tuck it into the corner of your suitcase or bag.Purchased in August 2020.
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Imprezive!Metropolitan Adelaide, SA
- 33 reviews
- 17 likes
Something so basic has come a long way
As someone who has very bad management of good hygiene, healthy teeth and gums should at least be top priority when it comes to ones health.
I have never used an electric toothbrush ever within the 31 years of my life. I’ve always believed that a bigger brushing surface was a lot more effective than something as small as a 5 cent piece (it’s actually smaller than that), but I bit the bullet and tested the Oral B Genius AI 10000.
Right off the bat, I can tell you this toothbrush is well advanced in its technology. I mean, what kind of electr...Read more
ic toothbrush has its own smartphone app? More on the app in a second. With it’s midnight black appearance, it defiently stands out. And that’s about all I can say. Oral B offers a various range of brush heads that fits for different purposes but to my knowledge, there’s only one type of brush head that comes in the black colour form and that’s the Cross Action. Of course, this is more of an aesthetic purpose rather than a performance aspect, but being me, I need everything to be perfect.1 comment
Oral-BOral-B
Hi,
Thank you for taking your time to leave this review we are so thrilled that you are finding the usability of this brush really helpful and that it has been more effective and efficient for you th... Read more
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SherryMiyanoSydney
- 50 reviews
- 25 likes
Solid build, room to improve with the app
Disclaimer: I was provided with an Oral B Genius AI electric toothbrush as part of the Ambassador Program for testing and providing an unbiased review.
tl;dr/summary at the bottom!
First Impression
The toothbrush comes in a highly glossy lightweight cardboard box. When you open it up you are presented with the toothbrush handle and the travel charger case. So far so good, no plastic… yet! Taking away the top layer of the box you will be presented with the rest of the accessories for the use of the toothbrush, which includes 3 different brush...Read more
heads, a suction phone cradle, charging base plus cables, the instructions and the normal travel pouch. The handle is Made in Germany, so you are pretty much guaranteed a solid build which will last you a long time. The travel case has a phone holder, a slot to charge both your brush handle and your phone. Following the instruction for the phone cradle it attached firmly to my mirror in line with my eyes.Purchased in August 2020.
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c0urtzzPerth, WA
- 30 reviews
- 17 likes
Great electric toothbrush with some added extras
Oral B electric toothbrushes are great, my dentist has long recommended them and said there was a difference in the amount of plague in my mouth after switching from a manual toothbrush to an electric one. This model is pricey, but it comes with a tonne of accessories. I would recommend the oral-B electric toothbrushes to everyone, and this model for someone who is interested in all the extras.
Toothbrush - the design is just like the standard Oral B models. I received one in black, and I do think the white coloured ones look much nicer, but ...Read more
that is a personal preference. The handle is lightweight enough to be held easily, and it is just nice and simple to use. I don't really understand the different modes, as in why the "tongue cleaning" mode is specifically for cleaning your tongue (the modes just alternate between different speeds and pulsing actions). It is a little on the loud side, but i haven't found an electric toothbrush that is silent, so the noise is to be expected. I have sensitive teeth and the red light that comes on if you press too hard is a lifesaver for me in not allowing me to brush too hard and make my gums bleed. Battery power - one of my gripes about my older model Oral b toothbrush was the lack of power life and how I always had to leave it on a charge. This is greatly improved in this model. I find that I can use it morning and night and only ever leave it on charge overnight. Really great for weekends away where you don't have to worry about remembering the charger. Travel case - While the case is quite useful, I don't see it as a necessary item. It is really great that you can store the electric base and two heads in it, or the plastic insert can be removed so that you could put a thin tube of toothpaste, however overall i find that it's just too bulky to justify taking up space in my suitcase or overnight bag. Oral B App - this toothbrush comes with the ability to track through the app. This is pretty interesting to use as it shows where you brush in your mouth (using sensors on the toothbrush). It can help to idenfity areas you may be missing or brushing too much. It's a cool little add-on that might make sense to use once every so often to see how your "brushing technique" is going and I can see this being a great incentive for kids. The sensitivity of the sensors isn't perfect and it does miss areas. I don't see it as something a busy adult would use everyday, I just don't have to time to set up my phone and open the app and follow it morning and night every day, but it may be a good thing to check once a month.1 comment
Oral-BOral-B
Hi,
Thank you for your review and your recommendation of the genius AI we are so pleased to hear that you enjoying this product!
Happy Brushing,
Oral-B
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stuffCanberra 2600, ACT
- 24 reviews
- 14 likes
Great toothbrush
Product Review of Oral-B Genius Ai electric toothbrush.
Summary: This is toothbrush does what it is for really well, it cleans your teeth and they do feel clean when you’ve finished. The timer signal (every 30 seconds) is a good reminder that its time to clean other teeth. The Bluetooth interface will be well received with those that are gadget or technology focused, I am not that way inclined, so the Bluetooth was a novelty that wore of fairly quickly.
Would I buy it? I’d buy an Oral-B electric toothbrush for sure, but I wouldn’t be payi...Read more
ng the premium for the Bluetooth. I bought my first Oral-B years ago after my dentist said it would help keeping my teeth clean, and it has, he commented on it at my next visit. The battery life is about 3 years and is NOT user replaceable, so when it dies the whole assembly becomes just another addition to landfill. User review: The package is two products in one. You get an electric toothbrush that works great on its own and a Bluetooth interface to allow your toothbrush to talk to an app on your phone. It works fine without the interface. When the Product Review folk told me I would be reviewing a toothbrush with Bluetooth I was not overly impressed. I’m not a big fan of domestic appliances talking to computers but I decided to give it a good workout anyway.Purchased in August 2020 at Supplied by Product Review under their Ambassodor program.
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GGG8487Sydney, NSW
- 37 reviews
- 38 likes
Incredible at cleaning teeth, but the app and price are overkill
From the very first brush your teeth feel amazing, and after a few weeks of use this feeling doesn't diminish every time I use this toothbrush.
Short summary: If you're someone who demands luxury from everything, loves the latest technology, and to whom the phrase "travelling light" means "only one check-in bag" then this is the toothbrush for you! If however, the thought of spending hundreds of dollars for the privilege of having an app tell you how to brush your teeth seems crazy then I would recommend one of the many other high-end Oral-B t...Read more
oothbrushes which can be had for half the price or less. The toothbrush itself is very well made. Tactile and grippy in all the right places, a little heavy, but it balances the weight well. I have had zero issues with any of the heads, and for at-home use I couldn't rate this toothbrush highly enough. As stated earlier, your teeth will feel amazing every time you use this. I have been so impressed by the brushing capabilities of this toothbrush that I plan on buying an electric toothbrush for my girlfriend to use as well (but probably not this model...). I could go on and on, but really the difference between this and even a low-end electric toothbrush which I've used in the past is not just noticeable, but significant. The only issues I had with this model were with all the extra stuff that comes with it. It's not that they're bad, useless or poorly made, I just found them completely unnecessary. I will go through them piece-by-piece. App: I will admit I came into this being pretty dubious about the app, but it didn't really win me over. It uses internal sensors to figure out which section of your mouth you're brushing, and displays this to you to let you know when you've finished each section. It then gives you a score, suggests follow-up activities like cleaning your tongue or flossing, and tracks how many times you brush your teeth. Even with a great toothbrush like this, the act of brushing is not exactly a thrilling experience you look forward to every day, and using this app is just putting another unnecessary step between me getting out the door or to bed each day.Purchased in August 2020.
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Find out how Oral-B Genius AI compares to other Electric Toothbrushes & Flossers
Know better, choose better.
RickOMetropolitan Adelaide, SA
- 35 reviews
- 23 likes
An absolute overkill but works brilliantly in some aspects.
Finally after a couple of weeks of testing, here is the start and end of the drama of how complicated can brushing teeth be.
The start, the bleeding gums for the first 2 days, but once the gums settled and after a couple of weeks the pearly whites have never looked better. After years of mishaps and some neglect, 2 Wisdom teeth out and 5 more missing on various spots the displayed on the phone became a little redundant. You cant be asked to put more pressure on teeth that are not there and then to adjust the App to allow for missing the teeth i...Read more
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FaypaAU
- 28 reviews
- 5 likes
Teeth feel just like a professional clean
I have never used an electric toothbrush so using the AI was something I was a bit apprehensive about and opened the box to see what it came with surprised me, 3 brush heads in the box and reading the small manual told me they were a cross section one that cleaned in between teeth, one that help whiten the teeth and another that is used in gum care.
The manual is very basic and tells you nothing about how to use it but it is a simple operation placing each head over the top part off the brush and turning it on. It has 6 different settings Dail...Read more
y Clean, Gum Care, Sensitive, Whitening, Pro-Clean, Tongue Cleaning and there is an app you can download that will tell you if you are doing okay while brushing. the AI has Bluetooth capability. I did download it but only used ti a couple off times. It includes traveling case plus a small stand that you can use with the brush itself the case will hold your bushes plus the unit. The charge will last for quite a while I have only charged mine once since I got it and I brush twice a day. I did not use it every day as I have many crowns and some are quite old, which means they are not very secure, but every time I did use it I felt that my teeth had just been cleaned professionally and my mouth felt really good and it does stimulate gum health. I did feel though that the speed off the brush head did not change much using different settings and even having the brush set on Sensitive it made no difference to the way it felt on my teeth. which was another reason I did not use it every day. For those who like technology and want to have an app tell you if you did well while brushing you can buy this and use it but if not there are other brushes in the range that might suit you better.Purchased in August 2020.
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Paul3490Gippsland, VIC
- 43 reviews
- 33 likes
Very good. One or two minor things I didn't like...
Overall Description
The Bottom Line
After three weeks use I can say that this will definitely replace my previous toothbrush, so it’s a success in that way. I won’t use the app very much if at all. Because of the app’s failings and a couple of very minor points about the toothbrush itself, I’ve given it 4 stars instead of 5.
What is it?
The Oral B Genius AI is a battery powered, rechargeable toothbrush which can connect to an app on your smartphone to monitor and maybe improve the way you brush your teeth. ...Read more
Now, to me, a toothbrush is a plastic stick with some bristles on it, so this is two giant steps forwards: it’s electric and it’s intelligent. Appearance The packaging this arrives in seems excessive to me, but very smart. There’s a hard carrying case, which doubles as a charger and there’s a separate charger - see photos. This carrying case has space for the main body of the toothbrush - the handle - and two brushes, as well as a stand for your ‘phone. Unfortunately my phone didn’t fit into the stand and I think that’s because it’s more or less permanently fixed in a folding case. There are three different brushes although it’d be handy if the packaging they come in was labelled clearly. There is also a holder which can clamp to your mirror to hold your smartphone in front of your face while you brush your teeth. There is even a black cloth bag with a magnetic catch which is called a ‘beauty bag’. It will probably be handy for when we’re all allowed to travel again. The handle is fairly business-like, but has its share of lights indicating what kind of a clean it’s going to give your teeth: normal, gentle, whitening etc. There is also a ‘smart ring’ which is another light providing yet more information. The smart ring turns red if you press too hard, which I managed to do a few times at first. With a brush attached, the handle doesn’t fit into the case. I think this is deliberate because they want you to store the brushes separated from the handle. I mostly used the small round stand and charger. I will probably only use this in future. Review Summary Good Points The brushes fit onto the handle really easily. The brushes have a blue colour in them which will fade so you can tell when to change them. The battery life was 12 days for me - pretty good, I think. Bad Points - nothing major Each brush has a small coloured ring which fits between the brush and the handle. I was worried this would get lost but it clips into place on the brush. I’m not sure what purpose it serves and I don’t know if it matters if you lose it. By the time I’d unpacked it and read the instructions, I’d honestly had enough. Sorry, maybe that’s just me, but how much can you need to know about a toothbrush - especially an intelligent one? I found it too easy to accidentally change the setting while I was using it. Sometimes it switches to another setting or just hesitates. I switched it on one morning and it seemed to have turned into a hammer drill or something, rather than the gentle clean I think I need. In fact, it had switched to ‘daily clean’. **This is no longer happening. Dare I say, just teething problems? The handle is oval in cross section and covered with some kind of grippy material on the opposite side to the switches. On the switch side it’s made of shiny plastic, and with a wet hand (this is a toothbrush in a bathroom, of course) it is very slippery. I nearly dropped the toothbrush once and I’m not sure it would have survived. That’d be an expensive mistake to make, and I’m sure they could make it easier to grip all around. This is the worst bad point for me. I find it very awkward to use the phone holder. It sticks onto the bathroom mirror easily enough, but I could do with an extra hand to hold apart the ‘arms’ so I can slot my phone into place. I think, again, this is due to my phone being in a folding case. I do have to say that this holder is secure enough, both on the mirror and in holding the phone. I reckon I’ll use it somewhere - maybe in my campervan. How Did I Test It? First of all, I just tried this as a replacement for my usual toothbrush, using it in approximately the same way. I did this for a week and then tried the app. Also, after the first week I switched from gentle clean to daily clean, but after a couple of days I switched back. On daily clean, if the hard part of the brush touches my teeth - which it does sometimes, it’s very unpleasant. Without the app. I had my very first go with an electric (battery, of course) toothbrush one evening before bed. I managed to spray myself with toothpaste - my fault maybe - and my gums bled a little even on gentle clean. I have to say, though, that it was pretty easy to follow the instructions and clean all my teeth so they felt smooth and polished. A good start. My gums haven’t bled again since that first go, and it was very minor anyway - not enough to bother even me. I used this as an un-intelligent, but electric, toothbrush for a week. During that week, my teeth felt smooth, shiny and clean compared to usual. They were even better when I used the brush on my gums as well. I didn’t put the handle into Gum Care mode for this, by the way. After this week, the edges of my teeth felt sharper like they do after a dentist has cleaned them, but I didn’t get three days of pain and discomfort like I do when a dentist does them. That is definitely a win for me! I’ve been using the Cross Action brush head and it’s fine for me. I’m going to give the 3D White Brush Head a go with the handle in 3D White cleaning mode, to see if it will whiten my teeth. If it does, I’ll be amazed as my teeth are pretty old and very stained, mostly from red wine. Well, I tested the whitening function several times by just using it on my upper front teeth so I’d see any difference from my lower front teeth. It didn’t seem to make any difference. BUT (sorry about the capitals, but this is pretty good) my teeth are definitely getting whiter all across the upper and lower front. I mean, it’s a big, noticeable difference despite my old wine-stained teeth. In fact, I can now say ex-wine-stained teeth. With the app. The app has very poor reviews that would normally put me off installing it but I do need to test that as well. I’m afraid I won’t be contradicting any of the critical reviews of the app. The app is not very accurate in measuring where I’m brushing, but it didn’t seem bad at first. It marks teeth that have been brushed enough by making the picture white on the phone screen, but it’s a bit slow at this. I move onto another section of teeth before it looks like I should and then the area I’ve just been brushing turns white… or it doesn’t and I have to go back to it. According to the app I can’t brush my teeth properly in less than about 2 minutes and 40 seconds. This is despite large gaps in a couple of places, which, I guess, the toothbrush can’t recognise. As I went on with the app, it became less accurate at showing where I was brushing. I could seemingly complete brushing my front upper teeth without touching them. I also gave up on the phone holder; it’s just too fiddly, so I lean my phone against the mirror which has a shelf under it.Purchased in August 2020.
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Techy GuySouth East Queensland, QLD
- 20 reviews
- 14 likes
Amazing Toothbrush, but...
Firstly, the new Oral-B Toothbrush itself, is incredible. It's a fantastic toothbrush in its own right.
But...is all the extra stuff necessary?
I've been an Oral-B e-toothbrush user for about 8 years and had been using the Oral-B Triumph 5000 (a $200+ Bluetooth toothbrush when it first came out) for the past few years.
I was exceptionally surprised going from the 5000 to the Genius AI 10,000. I honestly was expecting a similar brushing experience but I was surprisingly and positively proven wrong.
As soon as you pull the brush out of th...Read more
e box, you know the design team have been busy tweaking and refining it from previous iterations, and they've done a fantastic job! It feels more economical, it sounds more powerful, and it looks great in black. I can't knock the toothbrush itself. It gets an easy 5 star rating. The App! Oh my goodness. It's equally, if not, more impressive. Once you've synced your toothbrush, the app is super easy to use, intuitive and gamified (rewards you for brushing goals) making brushing your teeth more fun. And the AI, I don't understand how it knows where I'm brushing, inside my mouth! You have to see it to believe it! Honestly, it's hard to explain, but very cool. Because of this, I've already recommended a few friends buy this toothbrush and they've all commented the same.Purchased in August 2020.
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Ivan36Greater Melbourne (Outer), VIC
- 23 reviews
- 26 likes
Sophistication at a price
I discarded a modest tooth brush many years ago when Oral-B electric toothbrush by Braun first arrived in Australia. I recognised the advantages of oscillating head and its impact on oral hygiene and dental health. Thus I became a loyal customer, upgrading the toothbrush when improved models became available. The engineers at Braun have been at the forefront of innovation and one wonders what further improvements may be made to something which is excellent already. My last Oral-B Smart Guide is a prime example of excellency which I thought woul...Read more
d not warrant further improvement. The release of the top-of-the-range Oral-B Genius AI 10 000 proved just how wrong I was! This addition to the range boasts of incredible technology. It is a pinnacle of sophisticated approach to dental health. My Genius AI is presented in an attractive midnight black. The other edition is available in white. Perhaps the most outstanding feature of this toothbrush is the inbuilt Artificial Intelligence (hence AI.) This smart technology is used to track where and how you are actually brushing your teeth to provide you with detailed analysis of your technique. The feedback is provided via Oral-B app showing how you can achieve the best result every day. To be able to use the AI you have to download Oral-B app first on your smartphone running either iOS or Android operation systems. I found the pairing the toothbrush handle via Bluetooth to my smartphone a strait forward, easy procedure. Once paired, the program activates as soon as you start brushing your teeth. At the end of your session it provides you with the analysis of the efficiency of your brushing technique on the smartphone screen. It suggests where you could improve and even awards you medals, should you deserve any, at the end of your session. It is a pity that the software is rather dull. Brighter colours would enhance its attractiveness and would be appreciated particularly by the children. One is supposed to fit the smartphone to the supplied holder which is to be attached via the suction cap to a smooth surface, preferably a mirror. I tried in vain to attach this rather bulky holder to the ceramic tile. The suction failed on every occasion. Anyway, I consider this part to be unnecessary and adding to the cost of the product. I now simply rest the smartphone against the window without any need for the special holder. OK, the AI technology is indeed clever. However, I wonder how many users will be actually using it particularly in the morning when people do not have much time before rushing off to work. I am sure that the kids will love it though and it is an important tool to teach them good habits when it comes to brushing the teeth and oral hygiene. The toothbrush features six brushing modes which you may switch during your session to suit your individual needs. As I have sensitive gums, I am using the Sensitive mode. The other ones are Daily, Pro clean, 3D White, Gum care and the Tongue clean. The chosen mode is illuminated on the handle. The manufacturer claims 100% removal of plaque. Due to the Covid-19 restrictions I am unable to attest to this as it would require visit to the dentist. That in non-emergency cases is impossible.Similar opinion? Write a review on ProductReview.com.au!
Details
| Category | Electric Toothbrushes & Flossers |
|---|---|
| Price (RRP) | $499.00 |
| Purpose | Brushing |
| Features | Battery Indicator, Charging Case, Mobile App, Smart Sensor, Timer and Travel Case |
| Battery Life | 14 days |
| Brushing / Flossing Modes | 6 |
| Brush Heads / Flosser Tips Included | 3 |
| Colour / Finish | Midnight Black |
| Battery | Internal |
| Release date | Oct 2019 |
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Listing monitored by Oral-B representatives.
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Oral-BOral-B
Hi Aaron,
learn more to share with our Quality and Safety Teams, so please give us a call at 1800 614 820!You should be getting an amazing clean with all of our toothbrushes, so we're disappointed to hear this wasn't the case with your recent Vitality Electric Toothbrush purchase. We'd like to ... Read more