Worse monitor ever
have used it for 6 nights and the handpiece screen has now distorted and you can’t see anything but lines, wouldn’t recommend at all, waste of money, audio is ok
Purchased in November 2018 for $439.00.
DO NOT BUY THIS PRODUCT!!
I have owned this product for less then a year and have had constant issues with it. Sound constantly not working, dropping out of range when standing right next to the camera, screen freezing and after numerous calls to Oricom they are finally sending me a new camera but I have to pay postage to sent my old one back. Not happy with that as it’s still under the 2 year warranty so I should not be out of pocket for a product that for the price you would think would work!!!
Fantastic!! Oricom Secure 850 and breathing sensor
Fantastic camera and breathing monitor! Love that you can adjust the sound sensitivity, pan around the room, large clear colour screen, play lullabies, great signal, great audio, easy set up.
Brilliant product for peace of mind
Worked straight out of the box. Great quality audio and video. I couldn't recommend this any more highly. I love the ability to zoom and move the camera. Fantastic product!
Purchased in December 2019.
Don't waste your time or money
Second time I have purchased an oricom monitor, hoping this model would be better. But it's not. The onky thing i liked about it at the start was the movement options for the camera to spy on bub. However that just doesn't cut it. It is always beeping out of range ( even when I'm just in the next room) its so annoying!!! Now the camera is all blotchy and I can't even see the baby at all because there are lines all throughout the camera monitors x2 - So it's obviously the camera that's now playing up. I wouldn't waste my money on these again!! 2...nd bad experience (dont i feel silly) I will be going with vtech now as I heard they're so much better! The ohotos show the monitors and how the camera is now stuffing up my view. OH and before I forget, the batter life on the monitors are absolutely ridiculous! Don't even last 15 min. One min it's full, the next it goes down to one bar, and the next it's red and beeps to be charged again, even though it was on charge all night!!! Go to vtech. Do not waste your money on this crappy cheaply made product.thats clearly over priced.
Purchased in July 2018.
Untrustworthy and Unreliable. Lack of customer service for price is appalling. Don’t live up to warranty.
Overall experience with this unit was good and was happy to get 3 yrs warranty with item when purchased but was only until my parent unit developed a imperfection in the picture over night. Took it back to baby bunting who sent in to oricom to be reviewed. Got a call back saying that the screen was cracked and the warranty was void... there was no crack in the screen when I sent this device in. I had placed the remote on charge at night, woke to
check at 2am it was fine, woke at 6am and couldn’t see half of screen. I believe this occurred from...
Onto my second...
Not happy at all with this monitor.
The first one I got the battery did not work. After purchasing a new battery (and the parent unit still not holding charge) oricom replaced the parent unit.
Within 2 months of receiving the replacement parent unit, the new unit cut in and out and at times did not pick up my baby crying (this was during times when my baby was sick with 40 degree temperatures).
After getting in touch with oricom I was told that this wasn’t covered by warranty and to send the unit back to be reviewed.
I did this and in transit the screen of the unit cracked.
Oricom is not accepting liability, however, had it not been for a faulty parent unit I would not have had to send it back....Terrible customer service especially noting I had only had the second unit for 2 months: Would not recommend at all.
- Verified purchase
Lasted just less than a year then no real help from Oricom
It sometimes struggled with range but mostly ok. Antenna lock when it was up, broke early on. After about 11 months it would turn itself off (out of VOX mode) and Oricom was going to send a new one after a lot of back and forth. This never happened and I haven’t heard from them since.
Ideal tool to put your your mind at ease
We recently purchased the Oricom Digital and have found it to be quite the handy tool.
Being able to see the tempeture of the room when your child is asleep is genius.
Volume and range of the device on thwle wifi setting is second to none.
I would strongly recommend this to any new parent/parents as you wont be disappointed.
Poor product, do not buy.
Battery only lasts 1 minute. Got another battery $30 within a week back to lasting 1 minute. Goes out of range for no reason. Nothing but issues. Do not buy.
Fantastic company to deal with.
We love our Oricom 850 secure with breathing pads. We had trouble with the antenna becoming faulty after 2 years. Oricom sent a new replacement straight away.
Highly recommend for their product and support with our warranty.
The reviewer stated that an incentive was offered for this review
DO NOT BUY!!! Its a terrible product. All Ive had is trouble with it. Constantly freezing and dropping out of range even if Im in the room next door. Seriously wish I could get my money back!
I have been using for 6months in my 3 bedroom house and often take the monitor outside while I water my garden or hang out washing, and have never had a n issue with connection. The parent unit stopped working on Thursday night and Oricom replaced it on the spot
Purchased in March 2019.
I hate this monitor!!!!!!
This is a piece of crap! I paid $300 for a useless camera and monitor that constantly drop out of range I am so over it! I will never buy oricom again and dont ever recommend it!!!
DON'T BUY THIS PRODUCT!!!!!
I wish I could give this no stars. The product is useless. It constantly drops out in our small 2 bedroom apartment and we are unable to fix it following the advise of customer care. It will reconnect again only to drop out after a couple of minutes. We are told the problem is that wifi interferes with connection but how can a product made to monitor babies not be able to be used with wifi - we live in the 21st century and everyone in our apartment block has wifi. What am I going to do - ask them to turn it off so a terribly made monitor works?...?? Now after spending $270 we have to purchase a product that can actually do the job. Please don't buy this item - its a huge waste of money. Also Oricom don't tell me to contact customer service. I already have several times without any result beyond "reset the monitor" which doesn't work for long. What useless information.
Waste of money
Always drops out of range and have to keep pairing it, camera constantly trying to point down which creates a constant annoying noise. Very frustrating when it should be something simple to use
Purchased in March 2018 for $420.00.
Great camera easy to use.
Love this camera easy to use great battery life the picture day and night is clear.. audio is great. We have been using this camera for 2 years..only fault we had was when our child pulled the cord out and the inner pin came out rendering our screen useless..was so happy with the actual product we repurchased ..but take more care were we leave it when on charge
So many problems. Customer support don't answer.
This monitor has been the most unreliable device I have ever purchased. Once again it is constantly displaying the 'out of range' signal. I have to re-set it dozens of time. Customer service often don't answer and call back later (which is generally inconvenient for mothers with babies!)
Easy to use, good quality
I purchased my oricom video monitor SC850 after reading reviews on the product and thought this one would best suit our needs.
I needed something with long range as we have a 2 story house and we spend a lot of time outside, as our property is rather long we wanted something that would work.
I am happy with my purchase, it does everything I need it too and when we have another baby we can hook another camera up to it without needing to purchase another monitor as well.
The only thing that irks me about it is if I accidentally hit the music...button music will play upstairs and it’s rather loud and startling. But apart from that it’s everything we need. EDIT: if you accidentally hit the music button turn the volume down to the lowest it goes, it will still be loud coming out of the parent unit but in the babies room it will be very quiet. I did this and ran upstairs and I could barely hear it at all and it didn’t wake my daughter.
Had the unit for a couple of years - had been repaired a few times under warranty and it still is playing up. I've been bearing with it but now have had enough. Picture is grainy, constantly drops out and wakes me in the middle of the night and last week started freezing. Also sometimes the sound indicator shows that there is a sound - but no sound comes out. We have 2 cameras - theres no functionality to have both on the same screen - only option is to scan between the two - when scanning it makes a noise and thus not useable at night. Due to ...this we only use the one camera - wasted money on the second for my second son. Received absolutely rude customer service and was told that to fix my problems i need to switch off the camera anytime the baby isnt in the room. When I said that its fixed to the ceiling I was advised to turn it off at the wall (again - not possible given that my husband ran wires through the wall to make it look nice and i cant access the power point). Tonight is also an absolute doosey - instead of hearing my baby cry through the monitor it sounds like Darth Vader is in his room - horrible croaking noise that i cant fix even by resetting the monitor. Guess i'll have to grab the ladder and switch off the camera again tomorrow - until then Im hoping my child doesnt wake up again.
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Questions & Answers
Hi there my monitor has no sound coming through it has the icon that’s silent would like to how to get it off silent since I have no idea how it went on silent in the first place there is no mention in the user guide...
Hi Lenora, thanks for the message. To turn up the volume, please use the magnify (+) button, which will take the product off mute. All the best, Oricom Baby Care
I have an 850, is there an app or something you can get to view camera on your phone for when hubby is at work and we are home ?
Hi Dan, no this monitor is not a Dual Mode monitor, it instead uses secure technology between the camera unit and the single parent unit. The unit is however able to connect up to 4 cameras. All the best, Oricom Baby Care.
Hi I have the oricom secure 850 and every time we use the music function we get lots of music static through our parent monitor and it’s quite loud and unusual: like an out of tuned radio with high pitched sounds. The playback in the camera in our baby’s room is normal music.
Is this a fault with our parent unit? How can I fix this problem. It’s been the case since we first used it.
Hi Deeva, thanks for the message. We are sorry to hear of the issue you are experiencing, and for this one, we would recommend that you give our locally based Oricom Support a call on 1300 889 785 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.
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