We are now on to our second one after the shop blamed user error the first time. The second one now only 5 months old has about a week to go until it is also worthless. I sent an email to Oricom support after reading the reviews to give them a chance but after a response asking for proof of purchase we have not heard back. Please buy a different brand and save yourself the headaches.

Not satisfied with the product at all. Had the camera replaced due to it stopping panning within a few months and now the replacement won’t pan. The monitor wouldn’t charge properly and the cable falls out. Now it won’t charge at all and only works when plugged in = nightmare. So unreliable and disappointing

Only ever received one power cable with the unit, which we assumed was meant to be shared between the camera and the parent unit. Apparently we were meant to have received two cables, and the cable we've been using has damaged the parent unit and it will not charge. After lodging claim, Oricom offered to fix the parent unit, but will not supply the second cable that was never included in the first place! They said we should have read the instruction guide and we should have known a cable was missing. But really who reads an instruction guide fo...

Terrible audio, sound can barely be heard!I can’t comment on range as we are in a very small unit. no sounds to the motion alarm only a red message appears

We owned this system for about 3 months until the screen's USB port wore out from every day use and would no longer charge.

To be honest, it's pretty disappointing quality for the price (even though Oricom is an Australian company and the price will understandably be higher)

HOWEVER, the customer service was great. Oricom gave us a replacement unit the same day (via baby bunting) and we chose to upgrade to the SC870.

Pros:
- Decent range, never had an issue inside the house (medium side 3-bedroom house)
- OK battery life - it would last most of the night. Iusually had to plug it in to charge in the early morning
- OK screen, it was clear and legible in most situations...

Camera stopped panning after a month. Googled to troubleshoot and found countless others with the same problem. Wouldn’t offer refund. Only replacement. When I asked if I could get a refund if the second camera fails I was told I was outside the purchase warranty for a refund (I purchased on sale in Nov 2019, baby born was in January 2020, we only started to use the Camera in May when baby moved to the cot.) I wish I had read the reviews prior to purchase.

I purchased this monitor for quite a lot of money, and the charging port at the back of the monitor has broken after only 4 weeks of being used. Oricom refuse to replace it even when under warranty. Very poor quality and horrible costumer service.

Video monitor quality is absolutely average and that's about the most useful thing in this product. It does the job - you can see that your child is still in the room but movement lags and view of your child is very blurry.

Onto the parent unit. Firstly, the charger for the parent unit never worked from the moment I took it out of the box. I called Oricom and they sent out a new charger. It's now broken again after three charges. Trying to call Oricom this time has been unsuccessful, put through to voicemail twice after holding for 15mins each...

We've had intermittent issues with this product where the receiver just doesn't receive a decent signal from the camera and all we hear is a loud crackling of static.
Stupidly we decided to purchase a second camera seeing as we already had the other one. Well the second camera won't even show a picture...the room is only 4 metres from where we are and we can't even get a signal. Absolute rubbish product and the fact that they are allowed to sell it at that price is a disgrace.
Save your money and look elsewhere. I wish we did.

UPDATE 10/4/2020

While I’d still say that the visual component of this baby monitor is unparalleled and absolutely phenomenal for a wriggly kid - I’m sorry to report the audio is abysmal on the parenting unit. It just cuts out willy nilly, mid cry, mid conversation..

I contacted Oricom and their customer service was great, they sent me a replacement immediately for which I was grateful.
However the replacement did the exact same thing.
I moved the parent unit around the house to make sure the signal somehow wasn’t being disrupted in our (very...

This monitor has caused more stress than good. We are already onto our second monitor as the parent screen charger has stopped working. Tonight our new monitor has just stopped charger through the night and the screen has gone flat. Oricom make it very difficult to get a refund or exchange and instead ask questions like are you using the correct charging port and try to make it your fault that the product is faulty.

Monitor has terrible battery life. I feel like I constantly have to plug it in for it to work for a few hours which defeats the purpose of having a monitor if i can't take it with me half the time.
The lullabies barely work for baby to hear. It's also frozen a few times and it's brand new.
Wouldn't bother.

Device is ok to set up, the sensor pad is excellent - the parent monitor is prone to break, easier to deal with Oricom than with Baby Bunting. A bit complicated to deal with the support line, but they do ring back and work to resolve the issue. I've changed this review because they are doing the right thing by sending me out a new parent unit and battery - warranty good for 3 years. So let's hope this next one works longer than 4 months hey ? $100 per month of use.... sad really... buyer beware is all I'm saying...

Really unhappy with this monitor. Its one of the most expensive monitors on the market but it has to be one of the worst. I bought this monitor a few months before my baby was born so by the time I got to use it last month, it was too late to return it.

The image quality isn't great compared to some other monitors and even if it is daytime, the monitor is black and white instead of colour. The image in colour is blurry as well.

The lullaby function can't be used as it's super loud on the parent unit but can barely be heard from the camera. ...

Tiny field of view. Doesn't look down at bub but can look at the ceiling. Constant feedback if you want sound on. Bright lights on monitor cant be turned off.

Really disappointed in this monitor. I have had the monitor for two years. The first time round I needed one replaced under warranty as the screen suddenly turned green after a few months and could not be fixed.
Everything worked fine and then Ive since had my second baby and the monitor freezes on an image regularly or the screen is entirely black. Also the charge lasts less then 5 minutes now. I also have the same issue with the sound and the lullaby being overly loud on the monitor but barely a noise in the babies room. Seems to be problem after problem with this monitor. Will be doing more research to go buy a different brand now!

Rubbish product - camera flicks from black and white to colour even in a fully lit room, lullabies can't be heard through the camera but are ridiculously loud through parent unit, if baby cries the sound is extremely muffled and hard to hear. I've called up and support have sent me a replacement camera which was worse than the first one and then a whole new unit which is equally bad so now they're 'testing' one before they're sending it to see if it's just the design or if there is an issue on my end (which I'm sure there's not).

Bottom line I wish I'd never bought the thing and I'll have to buy a different one before baby goes in his own room.

The lullabies/white noise and the left button don’t work. The display also keeps flickering between colour and black and white even though the room is well lit during the day.

Why oh why are baby monitors so crap?

Bought this model after a poor experience with Vtech, and no better.

With two cameras connected, the parent unit doesn’t go to sleep, even in ‘VOX’

No split screen

Constant static buzzing from the unit, from both cameras
...

Great picture and sound quality! Love that I can move the camera around by pressing a button too. Never had any issues with it. Very easy to set up, camera connects to monitor automatically.