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Pros
Cons
Verdict
The Origin Hybrid Mattress is highly regarded for its support and ability to alleviate chronic pain at an affordable price. While the sleep quality and motion isolation are strong, the experience is hindered by inconsistent delivery times and difficult customer service. Practical issues like soft edge support and a firmer-than-expected feel are also common points of feedback.
Reviews with attachments
We absolutely love our new Origin Hybrid Mattress! Since sleeping on it, we’ve had great nights of sleep and wake up without the usual aches and pains. It’s incredibly comfortable and supportive. It’s definitely an investment, but one that’s absolutely worth it for a good night’s sleep. Highly recommend! Show details
I’ve had this mattress for about a year and very happy with it. Great for side sleepers and firm enough not to put dent the next morning but also supportive enough to feel comfortable for a sound sleep. Very happy with my purchase. Show details
I love my mattress. It is incredibly comfortable to sleep on. I valued the hybrid nature of it as well. The whole buying process was so easy and that really added to a positive experience. The value also didn't hurt. Colleagues spent more than twice what I did for a mattress of the same quality. Show details
The mattress I bought for my son arrived in the time stated & inflated immediately from the box. He said it has been quite firm & initially hurt his neck a bit but he has settled into it now. Show details
Luckily the mattress is largely within a bed frame so that the sides don’t become unduly flattened like my previous Origin purchase. I am sure that time will show as to the flattening of the entrance point. Perfect fit! Show details
The mattress is amazing, definitely worth purchasing and would definitely purchase again in the future. It’s comfortable and it’s been great for my back. My sleep has been much better. Thank you !! Show details
"Zero motion transfer, and I wake up with absolutely no back pain.Goodbye tossing and turning; hello restful, pressure-relieving nights." Show details
Mattress has sagged where we sleep on it. Would not purchase again Show details
Was great after a couple of months. It did take time to get used to. It is quite firm. I had high hopes for this mattress. But 3 years later we are thinking about buying another. We both seem to be waking up with back issues. Show details
The mattress is comfortable overall, although it is on the softer side, which may not be ideal for everyone. For me, it provides decent support, but I would personally prefer something slightly firmer. I don’t have any neck or back conditions, and I haven’t experienced any negative effects while using it. My sleep quality has been generally good,… Read more
especially after placing the mattress on a proper bed frame and using a suitable pillow. During summer, it also feels cool, which is a nice bonus. Based on my experience, I would recommend not using it directly on the floor, as the comfort improves a lot with a bed frame. After one month of use, the mattress seems durable and has maintained its shape well, with no noticeable sagging so far.
Latest follow-ups
Comfortable. My wife's back feels better. Very good firmness, not soft, not hard
Follow-up · Hot? No, just comfortable. Absolutely no partner disturbance. Edge support is good when lying in bed. Bit when sitting on the side of the bed I feel I am on a slope aiming at the floor. Too rounded at the edges.
It’s a scary experience deciding on a new mattress and especially buying it online. We are not disappointed. This mattress feels luxurious and of quality. It is as described and having looked at reviews and read about it and made the decision to buy… Read more
- we are so happy. Great nights of sleep. We feel supported and comfortable. This was a great buy. Be mindful - it’s a heavy package when it arrives so have a couple of you to manoeuvre into place before you unleash it from the wrapping.
Follow-up · One month one - my review still stands. There is a “marshmallow” quality to this mattress while providing great support. That means no obvious springs sticking into you just a great “quality” feel. Very importantly - I no longer ache when I wake. Really - no aching hips or shoulders. Both of us feel the same way about the buy. Definitely a great buy.
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From ordering to using, this mattress has been fabulous. Fast delivery, straight to our house, easy unpacking, as once we slit the box and wrapping, it elegantly unfolded and looked amazing. By all reports of users, it's extremely comfortable. Would definitely buy another. Show details
Follow-up · I am still pleased with my Origin mattress. Each person who sleeps on it comments on the comfort of it. I would buy again when I need another.
Positive reviews
Genuinely impressed with this mattress. It is firm and supportive in just the right way. My body aches and issues that were being perpetuated by my previous crappy mattress are no longer a daily waking reality.
I am in love with my lumbar cloud hybrid mattress! It has been an absolute dream after sleeping on one of the worker memory foam mattresses for the past 2 1/2 years or so. It’s just perfect - not too firm and not too soft. My only criticism was the lack of communication over the shipping. I got no notice it was coming and had to call the courier direct to sort it out. That could be improved on Origin’s end. Show details
I love that my new origin mattress comes with a pillow top that zips into (and out of) the mattress cover. This is a great feature! However, I am surprised that the mattress feels a little too hard. I do believe the mattress will be durable as it seems well manufactured. Show details
Negative reviews
This company has been the worst experience of my life. Poor bedframe and a mattress that's already deflating and uncomfortable after just two years. No point even going back to them with the complain. I'll rather do business with absolutely anyone else than this poor excuse for a company. Worst customer service I've ever experienced. Show details
The mattress itself is very good - very comfortable. The conduct of the company not so good in the delivery of same. They promote next day delivery - believe that at your peril. I specified a date I needed the mattress and bed by - and to cancel the order if that timeframe could not be met. They took my order and money knowing the the items… Read more
were not in the Perth warehouse and that my stipulated timeframe could not be met. My visitors had to sleep on the floor ... They gave me a 10% rebate afterwards as a 'good will gesture' but I would have appreciated transparency and honesty instead.
Thank you for taking the time to share your… Read more
Paid a lot of money and suppose to have a big discount only to discover that the dip from where you sleep stays dipped. I wrote to them anout it but I am sure the answers wete from a virtual assistant. Same message every time saying to turn the mattress which we do anyway. Only one person in the bad. 80 year old slightly built lady Customer… Read more
service is the same answer every time. I would not revommend this fitm at all. I got rid if my older mattress and ended up with much worse .
Hi there, Thank you for your feedback, and we’re… Read more (+1 reply)
Recent reviews
I love my Origin mattress as i have suffered for a long time with arthritis in my back and neck. I would wake every morning in a lot of pain with my old mattress and have to take pain killers, sometimes I could not stand up straight ! From my first morning with the Origin i was so much better and this has continued every morning. I wish I had known about Origin years ago ! I really do think its the best Show details
Was undecided on a generic mattress vs a mattress in a box, though thought the long trial period was good. Unpacked on arrival and left for 3 days before use with a mattress topper. Edges are a little soft, though bed feels firm and comfy after several weeks sleeping in it, i have high hopes it will last a good while. Would have loved faster delivery as with everything but the wait wasn't too long. Like the removable washable top bit.
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I am very fussy about my mattress. It can't be too soft or hard. I am super happy with Origin Hybrid Plus mattress. I am very surprise with the quality even though it comes in a box! We have bought boxed mattress before for my daughter's single bed, it was terrible. Bu the Origin Hybrid Plus was excellent. It comes with removable top cover which I… Read more
like as you can't really wash the top of the mattress and they get stained easily from sweat. The removable cover solve this issue. They also come with the adjustable topper which is a bonus. I found the right firmness for me.
Customer service is great, answered all my quetions. Delivery person was also great, helped us moved it upstairs and he didnt really have to!
We bought this mattress last year.
Now i am about to get another one for my daughter to replace her horrble box mattress mentioned above LOL
Mattress is super comfortable and great value for money. Service from Customer services was exemplary for the one small delivery problem I had, they were fast efficient courteous and helpful. Couldn’t ask for more, well done and thanks Show details
As a coach and somone who's training regularly and intensely a good mattress is essential for my recovery. I've had some of my best nights sleep in years and I used to wake up with a very stiff back on my old one but have had zero issues with this. Would 10/10 recommend.
Have had chronic back pain for years and never found a mattress that helped or supported me so buying this I really took a leap of faith but I trusted the reviews and it paid off cause the support I get at night and how good my body feels after a sleep is amazing !!! Worth every dollar and I haven’t felt better and been more energized in my life ! Show details
I was well overdue for a new mattress and after researching several different types I settled on the Origin Lumbar Cloud. It's only been a week but I've noticed a marked difference in both my sleep and pain. I would highly recommend an Origin mattress to anyone with Osteoarthritis, particularly with lower back and SI joint distinction.
The second Origin mattress I’ve bought. Bought both when they were on sale, so good value. They have both been great … comfortable, medium firmness so good for side sleepers. Sides are soft which takes a bit of getting used to, but overall a great buy and half the price of the last one I bought which started sagging after 6 months and tossed after 3 years. Show details
- +3
I Bought this mattress and only lasted a few weeks before it got ruined and it sagged out of place. Customer service is horrible !!! I will not recommend origin at all, run before you buy from this fraud company. The mattress balled up even with a protector and it has collapsed where we sleep . To make it even worse the refund/ return process… Read more
is so stressful not only have they caused me physical problems with their faulty mattress, they have also caused major stress and anxiety in dealing with origin. I do not recommend buying from them at all !!!
Hi there, we’re really sorry to hear about your… Read more
This would have to be the best mattress I have ever slept on, my old mattress continuesly gave me a sore lower back, within the first 3 sleeps on this Origin hybrid Pro mattress, my lower back has 99% gone, this has helped my sleep big time, it's so comfy, little heavy but has so much support, and the pillows that came with the mattress are like… Read more
clouds, absolutely a dream to rest my head on.
Only negative thing is delivery, but can say I'm happy to wait for the mattress now seeing what the results are.
I'd recommend this brand to all that have difficulty sleeping or have back pain issues.
Hi Franco, Thank you for taking the time to… Read more