Origin Hybrid Pro Mattress
Verified697 reviews
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- I never got used to it!
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I wish I had changed to the new generation of mattresses long ago. The Hybrid Pro Mattress is like sleeping on a supportive cloud. I deal with a fair bit of joint pain. I was surprised at how much better I feel when I wake up compared to my inner spring mattress. The only criticism I have is that it is heavy, making it a little harder to make the bed, but I'll learn how to deal with that. Very, very happy with my purchase. Show details
The mattress is comfortable and overall a good product, but unfortunately it came soiled and it appeared the box was opened prior. Their Customer service lacks. In fact all dealings with this company have been very frustrating. The replacement mattress offered, could not be delivered to my new address (even though I had moved after they delivered… Read more
the comprised one and was advised it could only be delivered to my old address where I don't live anymore) and I was told the 120 day warranty would not be extended to replacement mattress and that they were replacing this this in good will outside of their standard policy. They offered a 10% refund for me to keep the existing mattress. Lets see how quickly this is processed. As good as this product may be the lack of customer service does NOT make up for it. The worst customer experience I have ever had with any online retailer. I feel very disrespected and I would never recommend this company to anyone. There are equally good if not better retailers of similar products out there. Do yourself the favour and look elsewhere. This company is way behind the ball as far as customer service is concerned.
Reviews with attachments
The Origin Hybrid Pro Mattress has been a game changer for me. I've improved the amount of sleep I've been getting and increased the quality of the sleep I get. As an Australian Olympic Weightlifter, recovery is my main focus and getting quality sleep is the best thing for me and my training. This mattress has genuinely helped me with my training, and it's been so cool to see the positive impact from my new mattress and pillows. Show details
Our previous mattress was giving us lots of body pains. It was very plush and doesn't have back support. I was looking online for a mattress in a box and I don't know why I get so interested in Origin Mattress given there are so many Ads popping out on my screen. It was really a good decision getting Origin Hybrid pro Mattress. We also upgraded… Read more
from Queen to King and Oh! it's very very comfortable!!! Even my teenage daughter love it. We are having this mattress since late Oct last year and we could say it's getting more comfortable each day. It took maybe few weeks before we get adjusted to it. Initially felt firm but now feeling medium-firm which is perfect. We will definitely recommend it for those people who have severe pain. We're having much nicer sleep and we feel better having this mattress. We will definitely buy a new one for our other rooms. Thank you Origin. :)
I was quite unsure of purchasing a mattress online, it’s quite an expensive item to buy without seeing or testing it. I was so pleased with it though, it didn’t take time any time to get use to, except I wasn’t expecting it to be soft sided and nearly fell out twice while getting up, highly recommend this product, even the dog liked it so it must be good. Show details
I wasn't sure if it would be any good but I felt confident in taking a chance due to the return price. It only took a week to get used to it and I love it, I sleep really well, I don't wake up stiff or sore. It's the best thing I did. Show details
This mattress has been fantastic. My partner and I both love it. I just have to sometimes shuffle myself up or down to find the right density at the right spot. It came delivered rolled up, easy to unwrap and set up. It is quite heavy, so probably wouldn't be the best choice for someone who isn't strong enough to make the bed by themselves. Show details
Tremendous changes to my sleep - Soft, relaxing & supportive family mattress
I’ve been using the Origin Hybrid Pro Mattress and it’s honestly the best sleep upgrade I’ve made. It feels super supportive while still soft and comfortable, and the cooling layer really helps me stay asleep all night. I wake up without stiffness and feel way more refreshed. Highly recommend if you want deeper, better sleep!
The Origin Hybrid Pro Queen was the ideal choice for our master guest room at our Airbnb. We often host couples and girls’ weekends, and great sleep is a big part of their stay experience. This mattress has impressed every guest we constantly get comments in our reviews about how “luxurious” and “hotel-like” the bed feels. The motion isolation is… Read more
excellent, which is important for couples, and the enhanced lumbar support has been highlighted by guests with back concerns. The cooling technology has also been a clear winner after a day spent on the sand or exploring the coast. It definitely brings that extra level of comfort that sets our Airbnb apart.
Highly recommended for anyone who wants premium comfort and solid support in one.
I recently got the Origin Hybrid Pro Mattress and I’m honestly surprised at how much of a difference it’s made to my sleep. The setup was super easy. Just unbox, let it expand, and it was ready to use the same night. What I really noticed is the balance between softness and support. It feels plush on top, but it still keeps my back aligned, so I… Read more
don’t wake up stiff. I also tend to get hot at night, but this mattress actually stays cool, which is a big plus for me.
It’s been a couple of weeks now and I can say I’m sleeping deeper and waking up with more energy. Definitely worth it, and I’d recommend it to anyone who’s been putting off upgrading their mattress
We recently got the Origin Hybrid Pro Mattress for my toddlers big boy room and I’m so glad we did. It’s super plush but still supportive with all its 8 layers, and it keeps him cooler at night which is a big win. The trial and warranty gave me peace of mind, and honestly, it’s already become the comfiest spot in the house. He sleeps so well on it, and as a mum, that’s all I could ask for. Highly recommend and we wish we had one for our bed! Show details
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I think comparing origin to other brands, the price is definitely affordable but unfortunately I have not tried other brand’s mattress to compare the quality etc. Origin’s mattress is honestly not bad! The only thing is that lint can form on the surface of the mattress from friction. Contacted CS and they said it’s completely normal. So I now have… Read more
a mattress protector on top of it, not sure if that will defeat the purpose of the cooling functionality of the mattress. Their CS and live chat function on the website is really efficient, I had multiple chats with them prior purchasing and they are available 247 to answer your questions I think? The only thing I wished was for the mattress to be cooler and I can still feel my partner moving beside me although it was meant to be zero motion transfer or zero disturbance, not sure why.
I bought this mattress about 2 months ago due to the great independent review by Choice (original, not Pro), and it’s totally lived up to it. I’m a side sleeper and had been sleeping on a hard spring mattress at a rental and having hip and shoulder pain, but as soon as I started sleeping on my Origin Hybrid Pro mattress it went away. It is SO… Read more
comfortable that even my older parents when they stayed over on it said it feels like you’re floating as there are no pressure points. Going to sleep is such a pleasure now and I sleep better for it. Also, it has more sustainable materials and is cool (I live in tropical Cairns, QLD) which were other important criteria for me that it delivered on. It’s a little soft though regarding lack of support for your hips if you’re spending a lot of time sitting up in bed. Overall highly recommend!
This bed has been extremely helpful for my deep sleep and lumbar support. I’ve been able to fall asleep faster and wake up less during my sleep periods. I also have the pillows which are super comfortable and i feel like i’m sleeping on a cloud. I love this bed & would most definitely recommend. Show details
Great quality, super comfy, and I actually slept really well... just diagonally. The problem? It turned out to be 198 cm long instead of the advertised 203 cm. And the edges slope down a bit, which makes it feel even shorter. I asked support if I could swap it for one with the full 203 cm length and straight edges, but they could only offer a… Read more
full refund. A bit disappointing, but at least the refund arrived fast, just three days after pickup.
All in all, great comfort, quick service, but maybe not the best choice if you like stretching out!
Previous reviews must be a scam or paid influencers. The mattress and service is appalling. I ordered their mattress which isn’t comfortable, disappointing and over priced and HOT. All temp claims are false and misleading. In addition to the sub par mattress I ordered a topper, I clearly received a used and returned topper in absolutely disgusting… Read more
condition with discolouration and markings on it?! Still waiting for this to be resolved. STEER CLEAR OF THIS COMPANY.
Hi KMD, I am sorry you received this experience.… Read more (+1 reply)
Latest follow-ups
Got this as wanted something that wasn't too firm and highly breathable (had tried a friends Sleeping Duck and found it super firm and heard bad things heat retention for latext etc). The mattress itself is super cooling, so kudos to the claims,… Read more · 1
defn no issue there, however it is much firmer than we expcted. Partly that's because in comparison to our old mattress which was 12 years old and super soft and secondly we actually realised we really like a level of the sink in feeling.
So solved this by adding a fairly big topper and happy to say now have a perfect blend - the mattress is still cool, has the firm backing and the topper provides the cloud sink in feeling.
Perhaps I should have gone the next version up with them, but ultiamtely, the topper solution is cheaper and more flexible IMO.
Follow-up · I use two toppers, a synthetic one, with a duck feather one on top (from Myer). One has straps that go around mattress corners, the other has a skirt that fits around the mattress. They stay in place well, even surviving kids jumping on the bed. I was wary of synthetic toppers that traps heat, so got a good quality one, the duck feather helps with… Read more
Mattress was as advertised and inflated quickly and easily. We have found mattress to be comfortable, temperature regulated as advertised and easy to handle. Very happy with service and mattress. Highly recommended Show details
Follow-up · Delivery was as advised, quick and reliable. Not had mattress long enough to advise on long term durability.
The mattress does what I wanted it to do - improved my sleep on warm nights. And having a good night's sleep makes a huge difference. We also like the firmness of it.
Follow-up · Hi Re Partner disturbance: My partner likes the firmness of the mattress. He doesn't have any problems with it. Re cool nights: I'm waiting for them to start again - I love cool nights - easy to add warmer bedding. I'm not sure what the edge thing is - is it something to do with not falling out of bed? If so, well that's not a problem for me or partner.
Positive reviews
This mattress is awesome, so comfortable my sore lower back has almost surprisingly disappeared. My daughter slept in my bed last night She has PPMS and the first thing she said this morning was how comfortable the mattress was and how well she slept. Only downside is it is so heavy it is hard for me to lift corners to change sheets. It would also… Read more
be handy if the delivery person could actually put the mattress on the bed instead of just dumping the box on the floor as it is too heavy for an elderly person to manage. After saying that I am very happy with my purchase.
Find out how Origin Hybrid Pro Mattress compares to other Mattresses
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Quality of the mattress is excellent and comfortable however the beds themselves are average. Would definitely purchase another mattress but would go elsewhere for a bed frame Show details
I love it. My back was hurting with my old Mattress being only 6 months old. So i did a lot or research and chose the Origin Hybrid Pro Mattress. Ever since no back pain, great night sleep and so comfortable. Totally recommend the Origin Mattress Show details
Negative reviews
Mattress itself is fantastic. Receiving the mattress was a different story. Website said next day delivery in metro areas, but when I purchased it then said a delivery of about a week, which is still fine. After the initial confirmation of purchase I did not hear from anyone, the week expected delivery time came and went. I sent an email and… Read more
they relied saying they would ask their shipping partner to provide an ETA, or I could contact them myself. I didn't hear anything for about another week, then sent them a msg asking to cancel the order and refund my money - mostly as there was no communication as to what was happening. They then replied saying the mattress had arrived in their warehouse and they would start the dispatch. It eventually arrived a month after the order and payment was made.
If I had know the timeframe for delivery, I would have purchased elsewhere.
In short, good product, poor service.
Hi, thank you for your feedback and for your kind words about… Read more
Product is fine, customer service was below expectations. Delivered to incorrect address well after the requested delivery date and without the promotion qualifying pillows. Managed to get everything resolved but it required significant time on my side to achieve an outcome. Show details
Thank you for your feedback, and we’re glad to hear that you’re… Read more
Terrible customer service. Happy to take your money, very slow to respond to enquiries. I ended up getting a refund and they even ensured they got their free pillows back.
Hi Steve, Thank you for sharing your feedback. We're sorry to… Read more
Recent reviews
I’m amazed that a flat pack mattress could be so good. I needed a new mattress as I was suffering from back pain and within a few days I already felt the difference and was sleeping better. Highly recommend
This is a really comfortable mattress. So soft, so supportive and yet firm enough to sit on the edge of the bed. It sits a little higher than my old mattress. I love it. Show details
The quality of the mattress, the quality of customer service and communication is absolutely brilliant. I have made the right decision of going for the best in class. Thanks. Show details
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