5Origin Hybrid Mattress

Origin Hybrid Mattress

 Verified
4.4

684 reviews · Statistics

PositivevsNegative
87% · 59678 · 11%
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Sleeping Position
  • Side (419)
  • Back (181)
  • Front (81)
Adjustment Period
  • Days (423)
  • Weeks (74)
  • Months (18)
  • I never got used to it! (31)
Pre-existing Neck / Back Issues Yes (270) · No (256)
Caused Discomfort Yes (39) · No (487)
Heat Retention Yes (72) · No (367)
Sagging Yes (8) · No (477)
Perceived Firmness
  • Very Soft (1)
  • Soft (24)
  • Medium (344)
  • Hard (133)
  • Very Hard (24)
Value for Money
4.5 (585)
Comfortable for different sleeping positions
Supports back well
Can help ease back pain and tension
See the Best Mattresses in 2024 as rated by Australians on ProductReview.com.au.

Reviews

Origin Hybrid Mattress684 reviews
Mart Lasci
Mart LasciNSWHunter Region, NSW
  Fair Incentive Double

Back hurts every morning

I am not sure what the issue is, but I am sleeping very badly on this mattress. Maybe cause I bought one of their “on sale” ones. My back hurts every morning. I thought maybe was my pillow or posture. But after a couple of months Im pretty sure is the mattress. I am thinking if getting rid of it, but costed over $600. Show details
Origin Mattress
Origin Mattress   DM   
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Fai
Fai
  Fair Incentive Verified Queen

Amazing Mattress

Since sleeping on origin mattress, I don't have back and hip pain after waking up. It's like I'm sleeping on clouds. A mattress is medium firm. Show details
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mjra.afg
mjra.afg
  Fair Incentive Queen

Unbeatable Comfort: Origin Mattress Review

The Origin Mattress delivers exceptional comfort and support, promoting a restful night's sleep. Its innovative design contours to your body, providing pressure relief and ensuring a refreshing rest every night. Highly recommended for anyone seeking quality sleep at an affordable price.
Juan
Juan
  Fair Incentive Queen

Value item

Very comfortable , it’s firm but comfy . Only thing I will change will be at the bottom edge when you sit it fell a bit to soft . Show details
Value for Money
Brina
Brina
  Fair Incentive Queen

Good Quality Mattress

Good mattress. Comfortable and good quality. Initially, I thought it may be too firm but it has settled nicely and is just the right amount of firmness and sponginess (not too firm, not too soft). I like that Origin provides a money back guarantee if you are not satisfied with the product. Delivery was fast and mattress was easy to open up. Only negative is that the mattress is quite heavy so it is hard to move once opened up. Show details
Kanna M.
Kanna M.VICGreater Melbourne (Metropolitan), VIC
  Fair Incentive Queen

An excellent mattress for quality sleep

An amazing mattress that gives me excellent quality sleep. Initially felt too firm but apparently it’s what I needed! Delivered very quickly with up to date tracking. Only down side is every other mattress now feels uncomfortable. Show details
Sara
SaraNSWSydney, NSW2 posts
  Fair Incentive Queen

Love this mattress

Love this mattress. Super comfortable. Everyone that lies down on it says how comfortable it is. My sister in law has since bought one for her daughter. I would recommend to anyone and will upgrade my bed to this mattress soon as well. Delivery was quick and I have not had any problems. Amazing value. Show details
Idj
Idj
  Fair Incentive Queen

Great product, great service

Extremely happy with the Origina Hybrid. Comfortably fits the not too soft, not too hard Goldilocks zone for my liking. Breathable foam and I’m confident it won’t sag over time.

Initially had some difficulties with delivery and availability, but warehouse was helpful and kept in contact throughout the process.

Recommend the product and customer service. Show details

Ramappa P.
Ramappa P.New South Wales
  Fair Incentive Queen

Good mattress!

A very comfortable mattress that matched the firmness we looked for.
Logan C.
Logan C.
  Fair Incentive Double

5 stars

This is a great mattress, durable and comfortable. No complaints. Show details
rowena m.
rowena m.2 posts
  Verified Queen

I would like to use the mattress but

I can't tell if the mattress is any good as I am still waiting for missing and damaged frame parts. Currently I have a missing headboard bracket and chipped and dented bed panels . Numerous emails saying it's all been organised but nothing has arrived Show details
Origin Mattress
Origin Mattress   DM   
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Hi Rowena, can we please have your order number so we can investigate and revert back to you asap? Thank you.

lisa
lisaVICCentral Highlands and Goldfields, VIC11 posts
  Queen

Poor company service

1 month on still No Mattress many emails sent by me many excuses but still no mattress wish l had ordered from Koala never had issues there and mattress arrives quickly this company is slack hopefully mattress if it ever gets here will be worth the wait Show details
Value for Money
Origin Mattress
Origin Mattress   DM   
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Hi Lisa, we are very sorry about your delivery experience and we had alerted our delivery partner to quickly dispatch your order 59260 ASAP. Sorry for the inconveniences caused.

Rob
Rob
  Queen
Origin Mattress
Origin Mattress   DM   
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Hi Rob, we are very sorry about this. Can we please have your order number so we can get back to you asap?

ewertb
ewertbNSWSydney, NSW2 posts
  Queen
ewertb
ewertb  
More

This just got quirkier! Refund money came through this morning and shortly after that the courier arrives and delivers 2 of the 3 mattresses we ordered... What is up with this company?

Graeme B.
Graeme B.
  Double

Non delivery or satisfactory reply

Ordered mattress on 14/1/24, I received a confirmation email and delivery tracking number, I was advised the delivery would be on the 17/1/24. As of today I have not received my mattress. There customer service is at best non existent, they take days to respond and when they do it contradicts previous emails.
I am still waiting for my delivery. I have contacted the delivery company (PARCA Logistics), who are a little better but still no satisfactory reply
I have lodged a complaint via PayPal as I have not got my mattress or refund
Origin Mattress
Origin Mattress   DM   
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Hi Graeme, first of all we are very sorry about your experience for we had failed you on your delivery order. Secondly, we had accepted your payment dispute and your funds will be credited very shortly. Once again, please accept our sincere apology.

Questions & Answers

Leo L
Leo L · Hybrid Mattress

Are you going to tell more lies about your stock and my delivery.
Order Number 53788, Tracking Number AOE10384168V.
Ordered on 25th Nov and have been provided with false delivery promise more than 10 times every time.
It has been 2 months and still not seeing my delivery.
As of 17 Jan 2024:
Allied have no records of receiving this freight in any of our depots.
Our reports indicate this freight has not been dispatched for collection.

Origin Mattress
Origin Mattress   DM   

This is truly unacceptable on our part. Would you like us to refund in full on your order?

Leo L
Leo L  

I am so done with your trash company and customer support.
I have written formal request through email to request full refund and compensation. If the issue is not resolved today you will receive legal notice from Fair Trade and ACCC.

Origin Mattress
Origin Mattress   DM   

Hi Leo, as per your instructions, we have cancelled and refunded your order in full.

vivien wilde
vivien wilde · Double

I have been sent another tracking number with Allied for my double bed to be delivered. I called Allied and they say no instructions have been sent by your company, Origin to deliver any beds!. Today i have a another message to say you are working on my order. Always the same stock answers. Was told last Friday 3-8 working days, the 6th time I was promised a delivery. Its been for nearly 4 months now! Shameful. And you keep asking me to take down a negative reivew without any guartantee of my purchase from September. Who owns this company please? I have asked before but told it was confidental, that is outrageous, who do I contact high up in the company as customer service is giving me the run around.

Origin Mattress
Origin Mattress   DM   
Lyn M.
Lyn M. · Queen

Purchased in October 2023 read your current reviews not so pleasing for your Company. My issue is with the promise of $30 cashback for submitting a review which I did! Are you going to honour?? Lyn Macrow lynmacrow55@gmail.com

Origin Mattress
Origin Mattress   DM   

Hi Lyn, thank you for your question. Simply send us a screenshot of your review and your order number to our support team for us to provide you with the cashback. :-)

Lyn M.
Lyn M.  

Have no longer got order number you should have this paid for via pay pal on September 28th. $898.00 mattress received 6th. October topper on back order. Lyn Macrow lynmacrow55@gmail.com 0411 062 559

Origin Mattress
Origin Mattress   DM   
See all Origin Hybrid Mattress questions

Details

Features:

  • The Origin Hybrid Mattress is suitable for all kinds of sleepers; it has signature HexaGrid™ to keep the mattress snuggly while cradling points of pressure in your body.
  • It has back support designed by orthopedics to help provide a pain-free sleep.
  • The mattress is crafted with premium Tencel™ that keeps it cool and soft.
  • It’s infused with cooling particules to keep your body close to 18.3°C, which is thought to be the ideal temperature for a deeper sleep.
  • This product is available in Single, King Single, Double, Queen and King.

Points of praise:

  • Many reviewers said that while using this mattress, they were able to comfortably sleep in different positions.
  • They also said their back felt supported while they slept.
  • According to some reviews, this mattress helped ease back pain and tension.
Compare all Origin Hybrid Mattress listings
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $1,164$1,324$994$824
Type Gel Memory Foam, HD Polyurethane Foam and Pocket SpringGel Memory Foam, HD Polyurethane Foam and Pocket SpringGel Memory Foam, HD Polyurethane Foam and Pocket SpringGel Memory Foam, HD Polyurethane Foam and Pocket Spring
Mattress in a BoxYesYesYesYes
FirmnessMedium Firm and SoftMedium Firm and SoftMedium Firm and SoftMedium Firm and Soft
SizeQueenKingDoubleKing Single
Country of ManufactureGermanyGermanyGermanyGermany
Material Name

Top Cover 100% Quilted Bamboo Tencel™ Fabric

Core AEROFLEX™ Graphite-infused foam Low Density Foam Antigravity Springs Polyurethane

Grey Perimeter Layer Cotton blend

Top Cover 100% Quilted Bamboo Tencel™ Fabric

Core AEROFLEX™ Graphite-infused foam Low Density Foam Antigravity Springs Polyurethane

Grey Perimeter Layer Cotton blend

Top Cover 100% Quilted Bamboo Tencel™ Fabric

Core AEROFLEX™ Graphite-infused foam Low Density Foam Antigravity Springs Polyurethane

Grey Perimeter Layer Cotton blend

Top Cover 100% Quilted Bamboo Tencel™ Fabric

Core AEROFLEX™ Graphite-infused foam Low Density Foam Antigravity Springs Polyurethane

Grey Perimeter Layer Cotton blend

Thickness25 cm25 cm25 cm25 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all Origin Hybrid Mattress listings
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