Oscar Neo DA-1000

Brilliant - When it Works – MIXED REVIEW: The juicer itself was excellent when it worked. I purchased it from Vitality4Life in Byron Bay. But it started smoking a few months after purchase. Up until that point I loved it and it had worked brilliantly. Had to return it to Vitality4Life at my cost ($40) for fixing. Got it back and same thing happened a few weeks… Read more ·  1

later. What a drama to repeat again. I asked for a new juicer under warranty and they said no. They just fixed it again. Needless to say the same thing happened a few months later.

Anyway after that fiasco the filter then broke. Presumed I could get a free replacement under warranty. But no I could not.

At that point, I put it in the back of the cupboard and it has rotted there ever since. $500 wasted. I know the brand is excellent. But the people I brought it from are not.

The "good" rating is for the product. Because when it does work it is really good. And Oscar have a good reputation in general.

But zero stars to Vitality4Life

Anyway purchased another cold pressed juicer (different brand) for $500 and love it. The only problems I have had in the past five years, are the filters breaking every few months due to daily juicing of carrots. But no problem, as they get replaced free of charge under warranty still.

If you can get a good warranty that the sellers will honour - then yes this is an excellent juicer over all.....when it works.

Pathetic customer service – First, they denied completely for part warranty claim and asked me to pay for it. Second, they rejected my claim straightaway without even trying to understand the issue. Third, I had to put an extra effort to make them understand that I was juicing tiny pieces of sugarcane which was peeled and cut into tiny chunks... Juicing was not the issue,… Read more

I was getting the juice in the container but the pulp was stuck in the machinery on the setting of '5' which cracked my strainer. This customer rep lady's recorder was repeating the same thing that neo juicer is not capable of juicing sugarcane as its too had in texture. my question was - how can it be hard in texture if its peeled and diced into chunks? and there was no answer but the same statement from her again and formed a loop.

Fourth, what [censored word removed] was when customer service rep asked me to call them and check with them every single time before juicing.- whether the juicer can juice that particular veggie or fruit or not.

Fifth, After a couple of days they raised a case by themselves, sent me an email stating that we are looking into the matter. It has been a month and still there is no reply from them.

Neo Juicer is perfect for juicing but the customer service is not in sync. Sad!

Best available from your normal shops – I was looking for the best juicer available from the normal electrical outlets, which did the job well, was easy to clean, had maximum juice extraction, with good quality of juice but also reliable so it wouldn't break down. I've had the Oscar Neo for around 4 months now and it does all this, plus is quiet in operation and is designed well.… Read more ·  1

Basically it uses low speed - high torque to push the pulp through with a strong motor. High torque meaning it won't jam up like other juicers because the motor is powerful and won't slip. It does have a reverse function which I didn't realize, but I haven't had to use it yet. High torque, slow revolution has the benefit of slow juicing whereby the fruit & vegies are cold pressed and don't warm up the juice, so the nutrients aren't broken down by the heat cause with high spin rates, and can be kept for longer. The high pressure and fine strainer gets maximum juice out.

I bought another brand slow cold press juicer for my tenants, which appears to have copied the auger design as much as allowed without infringing the patent, but it jammed up so had to return it. The ON's auger (crushing shaft/spindle) has got a unique design which breaks down the fruit then collects it and pushes it through. It doesn't jam because of the varying base diameter of the auger and vanes. A juicer that jams can be a pain to clean and get started again.

Haven't had a problem with the strainer surround being plastic (the main strainer is stainless steel). I think it's designed well. But the proof is in the quality of juice. Being quiet in operation is a benefit cause it doesn't stress you out when making juice - which is meant to be relaxing :)

The only thing is that you have to cut the fruit to fit the size of the inlet chute. I think this inlet size is balanced with the diameters of the auger so that it doesn't jam. So for apples, get one of those corer + slicer things that core the apples & slice it into segments in just one press. Cheap enough, but/so maybe ON should give one free with their juicer.

It's a big price jump from the other juicers, but I would recommend to go for quality and choose this juicer, and save / make up the money elsewhere.

Oh yeah, there's a 15 year guarantee on the motor.

Efficient compact juicer – We bought this juicer about six months ago after quite a bit of research, and decided it looked to be the best value for money. We were right! It is powerful and very effective at getting the most liquid out of just about anything. The pulp is dry and compact, and perfect for our two worm farms and our compost bins. It has a small footprint for… Read more ·  1

something this effective, and is relatively easy to clean as long as you don't let pulp dry on the filter. May not take large chunks of veg like some others, but I think this helps it to get the most out of our produce. Would buy again

Great juicer! – Haven't used all the other attachments but am loving it for its cold press juicing capabilities. Been juicing every morning and making 1 litre of juice from celery, carrots, apples etc and it juices with ease. Show details ·  1

Great cold press juicer but bulky – Bought this juicer way back when all the fads for juicing was all over. As advertised, this juicer works like a charm when it comes to "cold press" juicing. It actually juices everything that we could think of in there and it dries the pulp almost dry. It has a lot of other nozzles and another processing strainer to make stuff like peanut… Read more

butter and stuff but never used it so I can't comment on how great it is.

Qualms with this juicer is that it is bulky and heavy. Too many parts to assemble and disassemble to use and clean. It's been on storage for years now and haven't used it due to this.

Sturdy and reliable – I have had this juicer for almost 7 years. Haven’t a had a single problem. Been juicing at least once a day. I love this juicer and I don’t mind the slowness, makes the process more satisfying to watch! Show details

I love my Oscar Juicer – I have had 8 years of great juicing with my Oscar Neo DA 1000 and equally great service from Vitality 4 Life. Easy to operate, easy to clean and juice tastes great! Show reply

reliable, easy to use and clean – This is a very good juicer if you know how to use it. I juice everything from hard apples and carrots, celery, broccoli, lots of ginger, oranges, and ripe pineapple. I put a folded towel on the table under it, this way it's much quieter. If you cut the produce thin enough, like long thing strips of carrots, you don't even need to use the… Read more ·  1

pusher, it will autofeed.

For ripe pineapples, oranges, you need to learn how to use it, put the pulp adjusting knob to 1 right from the start, and pump the juice out while juicing with the pusher which has a silicon ring (use the pusher to push air and pump the juice out), if it gets too full of pulp (above the auger middle), remove the adjusting knob temporarily.

Juicing greens is much easier if you put a tiny amount of oil in the hopper and use the pusher with the silicon ring to lubricate the whole tube.

The only issue I had was juice got into the motor bearing over time but I solved the issue myself (I wrote my solution on this page)

used to be good – As per other reviews the strainer is an issue , the lifespan in our house ( 2 adults 1 juice per day) seems to be about a month. The new strainer , although it fits appears to be not compatible with the older machine , (yet this is what is offered by them)  Show details

Excellent product – My Father has stage 4 cancer, I have been using the juicer to assist him with mineral and vitamin intake. It's so easy to clean, assemble and work. You need to understand that this is not a commercial machine. This machine has no issues to produce 1-litre per day. I am so thankful that I have purchased this machine. It will heat up but… Read more ·  1

that's normal for a 1000w machine. People complain about the thin diameter of the intake tube. Guys its there to stop us from overloading the machine.

Juicer sits idle unable to find spare part! – The juicer works perfectly but the strainer part keep falling appart into pieces. Changed two in the past not bothering with the warranty. Now I am unable to find the part in Australia. it appears there are two types of strainer nowadays: an old version and a new one which are incompatible with each other. The only part available down here is the… Read more

new one. Therefore in order for me to use the juicer again I have to purchase the whole front end of the juicer which is about $200. Or i have to rely on some relatives in UK where the old version of the strainer is still available on vitality for life website and from there shipped to Australia. It has been the crappiest experience ever buying this product. Do yourselves a favor and shop around.

Good juicer BUT!!! – Good juicer although strainer broke after 4 years. Carrots was the culprit apparently going through to quickly, luckily they replaced it and I only had to pay $20 postage as I couldnt find my reciept. I'm thankful for that as I've heard not too good reports on warentee or service. Seems they have truely updated their policy.  Show details ·  1

Best Juicer Ever – So easy to use and clean up and squeezes every last drop from my wheatgrass, fruit and vege. I love my Oscar and I use it every day. It's quiet and fast and really efficient. I highly recommend this fabulous machine to anyone serious about retaining the nutrients in their juice.  Show details ·  1

Best purchase ever – Absolutely love this juicer. Had mine for 4-5 yrs and still using it constantly. Best purchase ever. Very quiet, very quick & easy to clean. Very good for juicing Kale & all other leafy greens. Excellent for making Pineapple juice. You will absolutely love it if you purchase it .  Show details ·  1

Don't expect your warranty claim to be honoured! – I've had the Oscar Neo for less than 2 years and the auger screw has broken while the machine was in use. The company has basically accused me of using the machine the wrong way (which is wasn't, I was pureeing dates!!!) and now apparently its up to me to pay for a replacement? What is the point of a 10 year parts warranty when the company won't honour it? Very disappointed in Vitality 4 Life.

Love my Oscar Neo 1000 – I've had my Oscar for over 2 years and still use it regularly, sometimes several times a day. It is quiet and easy to clean. It's also a very nice looking kitchen appliance on the bench (I have the burgundy). I make a wide variety of juices, most often (daily) green juices, occasionally use carrots maybe once a week, and all sorts of other… Read more ·  4

vegetables from Beetroot to sweet potato, and I've not had an issue with the strainer.

I love how it easily handles green leaves extracting plenty of juice, as well as softer items like pineapple and apples. The juice is great quality, not too much pulp.

Great investment! – I have had my Oscar Neo for over two years and I absolutely love it, I use it 3-4 times a week juicing a wide range of fruits and vegetables. It has a few pieces but it's easy enough to clean. The pulp filter isn't that great but I'm more than happy to do a second strain through a fine mesh strainer to achieve the consistency that I like. Overall I am extremely pleased with my purchase.  Show reply

Best cold press Juicer – The reason why I gave a good instead of excellent which it does deserve is because of the small tube to feed the fruit/veges down which sometimes clogs so as long as you prep the fruit/veges you are good to go.. Less pulp, more attachments which equals value for money such an amazing juicer  Show reply

The most intelligent purchase I have made in a while – I had purchased the vitamix & Hurom juicer a couple of years ago but had them stolen last year, I was unable to afford to repurchase these, but wanted another good quality appliance so went onto the website and viewed the Oscar Neo 1000 and it did everything I was looking for. After waiting patiently for it to arrive. I opened it and used it… Read more ·  1

straight away, being from the same company as the others I had the quality is of the highest and I have already made my health frozen deserts and it is nice how I can put my leafy greens through without having to have a separate machine and the bonus is now being able to make my wheat free pasta, milk & nut butters because of my allergies. I have also bought the VibroDisc in the past and loved it and will also be replacing that. I highly recommend this machine for healthy way to intake your vegetables if you are like me and don't like to eat them

I couldn't live without!!! – I got my oscar juicer 3 or 4 years ago . I use it just about everyday, I never had any problem with it. I use it mainly for carrots, beetroot apples, greens, cucumbers, etc.. and make ice cream with banana and berries. I have a breville fountain for grapefruits and oranges as I juice large quantity of them in season and need fast "process" . Oscar… Read more ·  1

is the best piece of equipment I have then come the vitamix and the breville juicer. my tastebuds differentiate the quality of a juice made with oscar and another juicer. As we would say in France "y'a pas photo". I absolutly recommend it !!

Had my juicer less then 30 days strainer is already broken – The strainer after less then 2 weeks of use has already broken. I have searched the Internet high and low because I am not near town to take the machine back the Harvey Norman where we brought it and all the places are out of stock. Not great for a $500 juicer. Can't see me ever buying another thing off this company if I can't get replacement parts for something this expensive.

please put my mind to rest – I bought the DA 1000 for my wive for Christmas .. so far so good. I read that the strainer, or mesh is the weak link and that it is grossly overpriced. Service seems rude and greedy when approached to replace this weak item. Unless that is the disappointed customer makes mention on Product review. Im curious to know if there has been any… Read more

improvement on this part or is it still the same cheaply made strainer, possibly designed to break for its resale value.

And will the customer service team respect customers who have bit the bullet and bought the machine should they contact them directly and not via Product Review or similar avenue?

Quiet, easy to use, sturdy machine – I bought this as I wanted a quiet cold pressed juicer. I got a floor stock model from David Jones for $399 cash and very happy with the quality of the juicer. Yes you have to cut up the pieces into particular sizes, which takes time, but once you get into a routine the freshness of the juice is evident. Lemons and limes in particular have a… Read more

very effervescent taste. Alternating between green leafy vegetables and fruit is the key.

Don't put into the dishwasher as I believe this voids the warranty. Easy to clean, it also makes great sorbet from frozen fruit, which is a refreshing change in summer. Have yet to try the pasta and nut butter functions.

Very happy with this product. I'm aware of the debate about whether the fibre being removed makes this inferior to other juicers that pulp everything together, it's a personal preference I believe.

The only good customer is a new customer. Don't hold your breath if you want replacement parts. Cust – Love my Oscar but trying to get a replacement juicer barrel is a nightmare. No one has any stock. No one can even give me an eta on getting one. Told they have been on back order for months and the supplier is continually promised they will be supplied but they don't arrive. Very poor service. I paid a bucket load for this juicer but didn't mind… Read more

because I was assured that every piece of it could be replaced if needed. Not much point having a lifetime warranty on the motor if you can't get hold of replacement parts. How much is my Oscar Neo worth? $45 - the cost of the part. Without it, the juicer is worthless. And all for the sake of a poorly run business. Great product. Rubbish business.

part broke after one month – The juicer is good but after only using it for one month, the strainer cracked and then split completely. It isn't very good for such a small amount of time using it. it isn't easy getting help about claiming warranty either. i find it takes a long time to cut up all the fruit and veg smaller enough to fit down the feeding chute. next time i will probably get a wider chute juicer.

Best ever! – After using centrifugal juicers for 35 years I have discovered Oscar Neo and the quality of juice is exceptional. Do not be in a hurry as the juicing is slow and will take more time as you need to make produce smaller to fit in feeder, but you will be so happy with the juice quality.

Excellent – The postage of the item was very prompt and the machine is better than my old juicer in every way. The power and ease of cleaning is outstanding!

Happy customer – I chose this juicer after reading lots of reviews. I was looking for something that could happily juice greens - something that my previous juicer (a Champion 2000) struggled with. I am not disappointedI By far the best juicer I've had. Easy to use and easy to clean and with a long warranty. The pulp is fairly dry and the juice is excellent.… Read more

Vitality-4-life had the best prices and the ordering process was painless and delivery was quick. All in all I'm a very happy customer.

Excellent – Excellent product, which was bought as an Ex-Demo. Arrived in perfect condition. Really loved the juice produced by this juicer compared to a centrifugal juicer. Drank the entire first batch of juice I made in one go. I'd recommend this product to anyone.

broken after about a dozen uses – Worked well at first until a plastic component cracked, luckily we noticed it before any plastic shards went into my children's juice...took it back to harvey norman for a refund and they took the machine to 'see what they can do'. Not impressed by a $500 plus juicer. That was some expensive juice!

Tough it is – This cold press juicer has to date (6months) lived up to its hype and is great for citrus. I regularly juice 40 lemons at a time including most of the rind. Very easy to clean and to use. Only drawbacks are the poor instruction book which does not detail the numbered filter dial and the small dia. feed to the auger which requires you to slice… Read more ·  1

pieces thinner.

Nice long guarantee too, 20 years and 5 years on parts. Hope not to use that feature.

Juice is nice but with lemons tend to get separation between 2 layers irrespective of numbered filter setting - maybe density of lemon skin and pith.