OSS World Wide Movers
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Reviews
Really helpful
VIC, Dandenong SouthThe whole process was made easy, the team was really transparent.
Great all round
OSS World Wide MoversWe got 2 quotes for an across the world international move, but felt that OSS approach was far more thorough and professional. Nothing was too much trouble, as our move was complex (large house plus dog) and done at short notice. Company representative was great at answering queries and keeping us informed. House packed efficiently, neatly, and respectfully. I'd highly recommend OSS. All expectations met and exceeded.
Great service
QLD, BrisbaneReceived such great service from Gabbie the move manager, nothing was to small to help us with, always got back to us directly, emails answered straight away, what a great compliment Gabbie is to OSS, the packers where fantastic, couldn’t do enough for you, took so much care with packing our personal items which is being sent to France. Thank you three for such a great service, OSS should be very proud of the three of you.
Author stated being incentivised for this review
Our International Move
QLD, BrisbaneMy wife and I chose OSS for our international move on the recommendation of a friend who used them for their move. We were delighted that we did use this company for our 3 bedroom home. Everything went extremely smoothly. The people involved in our move were great to deal with. From the time of the quotation to the removal of our home possessions . I highly recommend OSS as a removal company.
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Canberra to Texas
NSW, Kings ParkI was apprehensive about my move, as my previous experiences with movers are they are quick and nasty. OSS turned up and were polite and friendly and communicated to me exactly how and why they would pack my 2 bedroom Townhouse.
I couldn’t be happier, they worked non-stop for 13 hours, being professional and treating my expensive items with care.
The office staff were wonderful as well, polite, professional and are genuinely trying to make sure your questions are answered and quotes are accurate.
Thank you, OSS. Paul & Rosanna in Canberra.
Professional and efficient
VIC, Dandenong SouthOSS World Wide Movers were contracted to collect solid wood furniture from two addresses in Melbourne, Victoria, then transport them to the Channel Islands in the UK. The entire transaction was arranged by a third party. The team arrived when promised and packed the furniture into the container in record time. We then drove to the second location where the guys repeated the same process! When dealing with the office staff I found them very professional plus they kept me fully informed via email as we went along. I can happily recommend OSS for any overseas relocations.
Very competent and professional service.
QLD, BrisbaneIn June of 2023, we moved the contents of a four bedroom home from the Gold Coast, QLD, to Reno, Nevada, USA. OSS World Wide Movers, in Brisbane handled the pickup, the packing and loading of our goods, including two motor bikes. The crew that picked up our goods were very competent and efficient. The wrapping and packaging of our household items was handled by OSS, and each piece was meticulously wrapped and sealed before loading into the shipping container. When our goods arrived in the USA, there was only minor damage to the motor bikes, m
... Read moreost likely from the straps used to secure them inside the container. Overall, we were very pleased with the service provided by OSS. Their professional staff was easy to work with and always competent and courteous. I would highly recommend the services of OSS to anyone needing to move a short or long distance.Never thought moving could be easy!!!
NSW, Kings ParkMoved from Ellerslie, NZ to Sydney, Australia. We wanted the goods to reach on a particular date. They advised us promptly when the goods should be picked up so that the items could be delivered to us on the day we wanted.
OSS assisted in every way to make moving our items quick and easy. Moving was less stressful, thanks to them.
Communications were great and our items arrived in perfect condition. They also assembled furniture as they said they would.
Fraudulent & incompetent
NSW, Kings ParkMoving 2BR from Sydney to Dubai. By the ETA, 2 months after uplift, the company had not even dispatched the goods, and could not provide an ETA. When changing to a different company due to their incompetence, they refunded less than 20% of the cost, despite never shipping the goods. Have had to pursue legal action to retrieve my funds.
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Super easy move from Vietnam to Sydney
VIC, Dandenong SouthFantastic experience in moving 25 boxes from Vietnam to sydney. Having lived abroad for 17yrs I am used to the high stress and miscommunication involved in moving internationally- this time I experienced a stress free move which included numerous emails and phone calls with the amazing and very patient Amy. I cannot thank Amy and the team enough for their help especially in clearing Aussie customs & being flexible with delivery time.Thank you! Bell
Great Service!
NSW, Kings ParkMoved from NZ to Australia with very little notice and tight timeframes.
OSS assisted in every way to make moving our items quick and easy.
Communications were great and our items arrived in perfect condition within the timeframe they gave us.
Highly Recommend!!!
VIC, Dandenong SouthWe moved our belongings from New Zealand to Australia & it was relatively easy. The move started & finished on time & we had regular updates along the way. We would definitely use their service again if we ever need too.
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Excellent service from OSS
VIC, Dandenong SouthMost helpful, efficient, calm and friendly service from the whole team
Have peace of mind
VIC, Dandenong SouthEvery step of the move was made known to me - very appreciative of that. It gave me peace that my items were with trusted people, and they know the whereabouts and how to get to my items safely to me.
Very positive experience
QLD, BrisbaneMoved from Brisbane to UK and really happy with the service I received, the packing crew were friendly and communicated well and the office staff were always helpful with my queries. I found them to be competitively priced and they definitely made the process of moving our classic car and 6 cbm of personal effects less stressful!
Questions & Answers
When my shipping arrives,
Do you put back together beds? Or put back together Do you put the items in the rooms I'd like them to go in or do you place them anywhere? Will you unpack kitchen bixes for example for me and place the items on the kitchen top? I just want to know what happens with my stuff on arrival. If it gets dumped in rooms and left in boxes or what
Hi Claudia,
The specific service provided will depend on the service you or your moving company have selected and paid for. Generally, our standard service includes the assembly and disassembly of simple furniture items. So, yes, a simple bed with 4-8 bolts would be taken apart and put together as needed.
However, if you have a bed that is similar to an IKEA kitset or if it has gas lift functionality, it will typically require a handyman-type service, which can occur but may come at an additional cost if this has not already been prepaid.
When it comes to delivery, our team will place the items in your residence according to your instructions. Boxes will be unpacked and placed on elevated flat surfaces, such as benchtops. If you would like items to be put away in cupboards or other storage spaces, this would require a maid or valet-type service, which again is available at an extra cost if not prepaid.
If you have any specific requirements or further questions, please let us know.
Best regards,
OSS World Wide Movers
Do you ship to La Paz Mexico?
Hi Fred,
We can ship to virtually all destinations in the world if you are sending a full shipping container. Smaller consignments can also be sent but may be expensive. If you call or email we will get back to you with indicative costs.
Regards
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Details
Category | Furniture Removalists | Furniture Removalists | Furniture Removalists |
---|---|---|---|
Services Offered | International Removals | International Removals | International Removals |
- ABN: 47000776750
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Dear Cillian,
Whilst all feedback is welcomed, your comments are neither balanced nor fair.
... Read more You have omitted to state the most relevant fact of your shipment. That being, that it was not initially booked to be moved to Dubai and was in fact booked via a shared container to Dublin. The quotation and information provided initially was based on relocating 15.50 cubic metres of household goods from Sydney to Dublin. We provided options via a shared container service and a faster 20-foot sole use container. The shared container quotation to Dublin had an estimated transit time of 12 to 16 weeks and the 20-foot sole use container option had an estimated transit time of 9 to 11 weeks. Our quotation stressed these are estimates given without guarantee as shipment routing can be varied by the shipping line at any time. The shared container option was expressed as subject to sufficient volume to fill the shared container being available. It also noted that the timeframes were neither a minimum or a maximum and if a specific delivery date was required then the alternative and more expensive FCL option may be required. Packing and uplift took place on Saturday the 11th of February 2023. The shipment then being stored at our depot awaiting other consignments being collected for Ireland which could fill the shared container. This process is entirely normal. Weeks after collection you advised that you now wished to ship your effects to Dubai not Dublin. You suggested you had a friend that would enable a shared container to be sent between the two of you to Dubai, however this further shipment did not eventuate. We then provided a quotation for a 20-foot sole use container to Dubai. After expressing concerns at the shipment cost. Dubai being more expensive than Dublin, you advised that you had sourced an alternative shipper who had a shared container ready for dispatch. We advised the refund applicable if the shipment was to be cancelled and made arrangements for the shipment to be handed out to your alternative carrier. Unfortunately, the refund has to deduct all sunk costs which are considerable and included: A$1,245.00 of specialist crating for delicate items, packaging, haulage, handling, storage, administration and now GST. GST is exempt from international shipping contracts but becomes applicable as we were no longer exporting the consignment but rather handing it out domestically. This information was all conveyed to you in advance to enable you to make an informed decision. We regret your negative comments, but OSS has done nothing wrong in these circumstances. Your decision to change destinations and engage another provider has increased your costs, some of which could have otherwise been avoided. Regards