Exceptional service & worth every cent spent!!
We used OSS to relocate our 4 bedroom, 2 Lounges worth of household goods and a camping trailer from Melbourne, Australia to New Zealand and their service was amazing. They made the whole process from start to finish so easy and stress free. What an amazing bunch of woman they have working in their Dandenong office and their removal team, everyone of them were all so wonderful, patient and willing to help with what ever queries I had. They came out to the home for the consult we got the quote via email, chose to use OSS to move our things, set the date and their awesome crew turned up and packed up our home over 2 days, treated our things respectfully, were very efficient, professional and even had a great sense of humour which made the whole experience less stressful and pleasant. OSS took the worry out of everything, and guided us every step of the way with paper work for customs etc, helped organise insurance and even organised a 3rd party company to assist with relocating our dog also. I totally recommend OSS for their services and high level performance.
OSS moved all our wordly goods from Melbourne to Ireland. Everything arrived on time and in perfect condition. From the initial visit and quote right down to the delivery crew and everyone in between I have nothing but the highest praise for OSS. Nothing was a problem, everyone was so friendly and efficient and most of all they were assuredly professional. I honestly can't recommend them enough. No hidden costs or charges they really exceeded our expectations
Professional and Supportive
We have recently moved to Australia from Saudi Arabia after spending sometime there for work purposes. We had to move our 3 bedroom house in full and OSS just did a super excellent job by ensuring the items arrive to their final destination in a perfect condition and as smooth as anybody can possibly imagine. The team who unloaded the shipment were extremely careful, polite and hard working.
I highly recommend OSS to anybody plans a move to Australia from overseas.
NZ to Aus, Sea Frieght, 10/10
Moved to Australia from New Zealand but my desktop computers were too big for cary-on, so had to ship 'em. Cost to move was about 1/10th the cost of buying new ones, so was a pretty good deal for 700 bucks. Pick up was a breeze, organised entirely by email. Some minor miscommunications, but even though I think that was mostly my fault it was taken care of without fuss. Wait time was excruciating being that at least half of it my goods were already in the country, just going through customs... But OSS were prompt in updating me with progress and even called me to let me know the exact delivery time when it was ready. There was some weirdness from the lady I was corresponding with while my shipment was with customs and I was asked to fill out a form with my credit card details based on the fact my goods might need to be sprayed for something, and that that would come as an extra cost to me should it be required, but I mostly ignored that and everything turned out okay. I don't think that part was specifically from OSS but rather whoever was managing my shipment through customs - can't really be sure.
The delivery dudes were my favourite. They were super polite and friendly guys, got the job done pleasantly and professionally.
Tl;dr 10/10 for effort and execution. Couldn't find a cheaper deal anywhere, and the service was exactly as advertised.
Great Service throughout
Our move was 42 cartons 25% of a house-worth, from London to Melbourne. OSS handled the Melbourne end 30km. Everything from initial contact to final delivery was as quoted, on-time and truly great service.
Arrived in Finland in one piece!
We've found that dealing with OSS has been a great experience from start to finish. We dealt with Colleen and Joanne in the Sydney office, as well as local partners Niemi here in Finland. The removal crew (Fred and Neil) who came to our house in Sydney were very efficient, professional and friendly and everything was packed with masses of paper and wrapping to make sure it was all protected. As a result, out of the whole house of goods, only a single glass broke. (And it wasn't even a glass we really liked!). OSS were able to store our goods while we waited for the Finnish immigration to get their act together and provide our residence permits and almost as soon as we had them, OSS were able to send our container on. They provided a container number so we could track the shipment all the way from Oz to Helsinki. Their local partners were also very good and even came back to collect the wrapping materials. Overall a great experience.
Perfect move of furniture and personal stuff from Australia to Germany
Last Friday all my stuff, furniture, china, glasses etc. arrived here in Werne, Germany and over the weekend I unpacked. OSS World Wide Movers thank you so much. Everything was in mint condition despite of the very long journey. Nothing damaged. Nothing lost. I am very pleased in using your company and in future would recommend you people any time.
Perfect choice if your e moving your stuffs from NZ to Aussie
Had a lovely experience with the company. From the paperwork, our non stop email communication as well as the delivery was perfect. I packed most of the goods except for the furnitures and we got it all in excellent condition. They have been so professional with everything and I recommend you to choose Transworld/OSS world wide movers..
I had exceptional service
We moved from Melbourne to Singapore from a 3 bedroom house and before i chose OSS , did lots of research, i was highly impressed by the initial quote and visit and didnt regret it. Price was competitive and no compromise to the service. My container arrived on same date as was given and had been updated with all dates of departure from Melb and arrival in Singapore etc. Services at both end were very professional & no damage to any of items(very professional packing). Our move included heavy items like sofa and bed etc and was impressed with how quick they did the packing & unpacking at both ends. there was one point of contact at each location so was convenient.
Professional service, makes moving much less stressful.
I recently used OSS Worldwide movers to move all my furniture from 2 bedroom apartment from Brisbane, Australia to Vancouver, Canada.
The process was very smooth and surprisingly quick. All of my furniture was packed really thoroughly and is in the same condition as it left.
I’m really happy with the service, the paperwork I needed to complete was made really clear from the get-go which limited the stress around customs. The packing was great, the delivery guys efficient and friendly, and the entire team from start to end was really communicative.
Fantastic service. Very fast and efficient.
We recently moved from NSW to Poland. OSS packed a 20ft sole use container for us with approximately 18m3.
The two packing guys arrived onsite on time and ready to go. They packed 71 boxes in four hours. Everything was packed extremely well in solid boxes and well inventoried. Upon arrival in Poland there was not a single squashed box or damaged item. Even the unpacking guys commented how well it was packed.
I would definitely use OSS again and recommend them to anyone who plans to move long distances.
Overall fantastic experience.
Very professional, friendly and pain free service
We had a 40ft container coming from overseas. Had a chat with Chris, the director, late Friday afternoon and an email arrived shortly after our conversation contained all we needed to do. we followed the instructions and everything else was done by their team - Very professional, friendly and pain free service- Highly recommended.
OSS World Wide Movers are Awesome!
My wife and I couldn't be happier with the recent shipping of our goods. We have used other 'big name' companies in the past, and have been sadly disappointed. However, from the very start OSS have been excellent, corresponding regularly to keep us up to date, and their service has always been friendly, professional and of the highest level. If I ever had an email query, it was answered the same day or first thing the day after.
When I called by phone, the service was first class. And despite all this, their price was much less than other 'brand name' companies. They were honest and always gave good advice. This level of service was also evident in the 'receiving company' associated with OSS in the county to which our goods were shipped.
All our things arrived on time, safe and sound. No problems whatsoever. I wouldn't go with any other company. My wife and I highly recommend OSS World Wide movers to anyone who has to ship goods overseas. We extend our thanks to all the staff at OSS. Thanks again for a job well done. Kind regards
Find another option! Do not use! Misinformation and LONG LONG time to send goods
Packed our belongings in August - unprofessional packing to say the least - boxes not full and employees don’t wait to see wait to see what you want packed - no packaging materials in between bikes when they pulled apart - had to pay extra when the people packing said we would be under the cubed feet allocated!
Paid more only to wait longer - packed August, our stuff sat in Sydney until Nov 19 - we were told it would be leaving end of September. Now there is finally a date to land in Vancouver we are told it is now weeks later as it is being sent by train across the country to Toronto only to be sent back by truck to Alberta!
I am terrified of how everything is going g to arrive! I am expecting a lot of breakages now!
Use anyone other than this company! They talk a good talk but fail to deliver!!!
Never use , didn’t wrap our belongings and damaged a lot and now won’t pay
We moved from Australia to New Zealand. Our belongings were in storage as we had been living overseas, the contract stated re packing all our belongings to ship to New Zealand and they didn’t . Because they didn’t we have had lots of breakages and damaged goods. They have been wanting to claim with our insurance but I believe we shouldn’t be claiming insurance and that OSS should be replacing everything that was damaged. Please note we have moved 2 shipments from Spain to New Zealand including glass tables and lots of valuable belongings and we have had everything arrived safely with no damage at all. The person we have been dealing with we have had very rude emails with incorrect facts, he said we obviously didn’t care about our belongings as they were not important enough to have in our lives in NSW!!!! We were living overseas not in NSW. This company has made our life hell for months why we try amd sort things out. Some of the things they were to get fix was expensive frames of our children and they painted over the silver frames and now they are grey.
I have tried contacting the head of the company but he has not even got the decency to reply to emails .all they are doing is passing the buck
THEY DID NOT PACK OUR BELONGINGS TO SHIP AND ALMOST EVERYTHING WAS DAMAGED OR RUINED.
DO NOT USE
Quality Service from OSS
Our move from our apartment in Auckland to Mackay was seamless and stressfree - largely due to the excellent service we received from OSS Brisbane. Their initial quotation was highly competitive and everyone we dealt with was friendly and professional. Our goods arrived in perfect condition within the time frame we had been given. They kept us informed every step of the way and we would confidently recommend them for an international move. Thank you OSS Brisbane!
Professional Moving Services
We moved to Australia from Colorado USA after living in our home for over 25 years. OSS packers in Canberra treated our belongings as they would their own. As it became apparent some goods were damaged during transit, OSS employees and consultants treated us with compassion and supported efforts to file the proper paperwork. Whenever I called OSS with a question during the entire move, I was always provided a prompt and detailed response.
Excellent service from all at OSS
Personal belongings are being moved to the UK. Everyone we had dealings with at OSS Brisbane had a friendly and professional manner which made the whole process a lot easier than initially expected. They are a pleasure to deal with and we would certainly recommend this company.
I needed to move a one bedroom house lot of furniture from Brisbane to Auckland. From the get go OSS were very helpful, very knowledgeable and pleasnt to work with. I would definitely recommend them.
Excellent service throughout
We moved from Melbourne to the UK in a 40ft container plus our car. OSS World Wide Movers were fantastic throughout the whole process; they gave a competitive quote at the start and kept us fully informed along the way. The packers were quick and efficient and Fox Movers equally good the other end. I highly recommend them, we were very pleased with their professionalism and knowledge. Job well done, thanks!
- ‹ Prev
- Next ›