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Outback Equipment
4.3 from 111 reviews

Reviews

(88)
(2)
(0)
(3)
(18)
  • Product Quality
    2.8 (4)
  • Return Claim MadeYes (2) · No (5)
  • Shipping
    1.8 (5)


Horrible seller

published

They don't care, they take your money for express postage, and ignore complains that it took 8 working days to get the item 184 kms. Do not deal with these people.


Nick

Nick

  • 4 reviews

Baintech 100 amp vcr

published

Thank you to Aden and Dave for their quick response in shipping my vcr it fits well and operates as it should well done outback equipment thanks again Aden and Dave

Product Quality
Shipping
Return Claim MadeNo
Craig

Craig

  • 2 reviews
  • Verified customer

Cancelled order but failed to give refund

published

I ordered an item but had to cancel the order almost immediately as i found out I had received same item as a gift. Messaged and emailed them to cancel order within 30mins of placing order. Phoned next day and was told order would be cancelled no problem and I would be refunded in full. That was over 3 weeks ago and still waiting on refund. Phone calls make no difference, just get told it will be escalated for refund but nothing happens. Would never buy from or recommend these guys again, ever.

Return Claim MadeNo
3 comments
Outback Equipment
Scott B.Outback Equipment
Craig
Craig

N193128

Outback Equipment
Scott B.Outback Equipment
T Isa

T IsaBrisbane

  • 5 reviews

Poor freight and customer service

published

Purchased a product recently and included express freight. Items took the standard 3 days to arrive. Was promised refund on express postage; never happened. Lodged a formal complaint on their web site and still haven't heard a thing.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Outback Equipment
Scott B.Outback Equipment

Chris

ChrisPerth, WA

  • Verified customer

Terrible freight service

published

Ordered 9 th September. 25 th September no sign if it. Agree Perth is a fair way away but more than 2 weeks is a joke. Never again. Very disappointed

Shipping
Return Claim MadeNo

thecolonel

thecolonelPerth, WA

Hose Purchase Disaster

published
Product Quality
Return Claim MadeYes

WERNER FORKE

WERNER FORKESouth East Queensland, QLD

  • 2 reviews
  • 4 likes

False Advertising

published
Product Quality
Shipping
Return Claim MadeYes

Glenn

GlennVictoria

No communication

published

I ordered a caravan cover 17 days ago (estimated delivery was 4 days at the time of purchase) and there is still no tracking available through my membership login. I emailed the company several days ago; no response. I emailed again 2 days ago; no response. Payment has been taken from my account however I have no idea if or when I will receive delivery.

Shipping
1 comment
Outback Equipment
Scott B.Outback Equipment
CaroS

CaroSBrisbane

  • 9 reviews
  • Verified customer

Terrible Customer Service and false expectations

published
Return Claim MadeNo
  • Verified customer

False and misleading advertising

published

Beware: This company advertises bonuses to get you to buy and then don't follow through with what their add clearly says.
I bought an air compressor from Outback Equipment with the promise of a free gift at checkout if I purchased that day. I paid for the compressor only to be told that the add was a mistake and I wont be receiving the promised bonus.
After follow up emails I was finally offered a refund but no free gift.
Would not recommend buying anything from this company especially when offering apparent free/bonus items.

1 comment
Outback Equipment
Scott B.Outback Equipment

Weiry

WeiryGold Coast

  • 3 reviews
  • Verified customer

Diggin the Diggar

published

My purchase experience with Outback Equipment was easy and excellent, the fact that it was post free made my purchase even sweeter and it was efficiently delivered within 2 days. Their communication was excellent. The Diggar Shovel is an excellent product. Made of solid acrylic the handles screw on and off easily and are both strong when attached. The spade of the shovel is a great size and sturdy steel with turned edges. The size appeals to me as we tow an off road van and the Diggar stowes away nicely in the front hatch of the van, in its carry bag ready for use.

2 comments
Outback Equipment
Scott B.Outback Equipment
Weiry
Weiry

No worries happy to give credit were it’s due. Nothing better than to buy from a business that is run so efficiently.
regards
Weiry


Could be the difference between a good road trip and a bad experience.

published

Just fitted these and then completed over 2500 kms through mostly outback country - no kangaroos challenged my car, nor any other critters. Choice or chance? Who knows but I am happy with the real trial


Skipping Skippy

published

I started using the plain black version in Central Australia - (no joke intended) - & had only one hit
at very much under the recommended speed for them to work . So after 8 years of them being cooked &sand blasted I've replaced them with these flash looking chrome ones


Tristan

TristanSydney

  • Verified customer

Good products, fast delivery and good customer service!

published

I ordered on Outback Equipment after reading a lot of reviews online about the equipment I wanted to buy (Maxtraxx and a air compressor). Outback equipment offered the best price.

For the air compressor, I chose the Mean Mother Adventurer 3. We previously used a cheap small compressor and what a difference! I've used it 4 or 5 times now and I am really satisfied with it. The compressor did not heat up too much, it was fast and the remote is convenient.

1 comment
Outback Equipment
Scott B.Outback Equipment

Perfect customer service

published

Thank you the snorkel was easy to fit and looks really good and great price and communication was really good fast delivery

1 comment
Outback Equipment
Scott B.Outback Equipment

WORST CUSTOMER SERVICE EVER!!! WILL NOT BE BACK AS A CUSTOMER.

published
1 comment
Outback Equipment
Scott B.Outback Equipment

Very happy with product

published

Adjustable towbar was very easy to fit. Easy to change height of tongue for different trailers 3.5 tonne capacity ideal for caravan

1 comment
Outback Equipment
Scott B.Outback Equipment

Robo24

Robo24Collinsville qld

Experts in the field

published

Excellent product range and very knowledgeable.everything you need for camping and caravaning.competitive pricing and availability.i would recommend highly.great service given.

1 comment
Outback Equipment
Scott B.Outback Equipment

Phil F

Phil FTamborine Mountain

  • 2 reviews

Good price and delivery service

published

I have just started caravaning and needed extended mirrors to see whats behind. I would buy from them again. Thanks

1 comment
Outback Equipment
Scott B.Outback Equipment

Dave

Dave

  • 2 reviews

Car Cover

published

Extremely happy with the quality of the cover as well as with Outback Equipment. I would certainly use Outback Equipment again.

1 comment
Outback Equipment
Scott B.Outback Equipment

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Questions & Answers

Ivan

Ivanasked

Interested in towing mirrors for my Isuzu D-max ,any reviews? thanks

2 answers
Weiry
Weiry

Hi Ivan,
I tow with a Mazda BT50 and my van is 2.5m wide. Initially I purchased the Milenco removable tow mirrors they were ok but not legal because you need to see down along the side of your van to be legal, and they shake and a pain to take on and off. I then purchased the quality Clearview towing mirrors, they are fantastic not that hard to install, they replace your original mirrors and don’t shake they are adjustable electronically and extend out so you can clearly see down the side of your van and clearly see trucks approaching etc. A tip - you can go onto Clearview website and purchase pre loved mirrors to suite your model much cheaper, which is what I did. You just need to check the website everyday they sell quick.

Ivan
Ivan

Great answer thanks .


Get an answer from our members and Outback Equipment representatives

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