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37 reviews
5 Craig Q.  · Excellent service 10/10 – Great product, great service, fast delivery and Simon is very responsive & professional to deal with 10/10
1 Ian T.  · scam site be warned – Ordered and paid online initial contact then nothing. Be wary of this site
1 Wayne  · This is a [Content Removed] site. Stay clear – This site is a [Content Removed]. I ordered goods and paid for them and they were not delivered.
1 Drewey  · No correspondence – I ordered and paid on Xmas day and have not received an email. I sent an email a few days later and haven't had any correspondence
1 Debbra  · This company doesn't exsist Sammers BEWARE – waiting 1 month with no correspondence at all ,AVOID at all costs you will be sorry
1 MO E.  · Scam website avoid – Purchased and sent money and no reply for 2 weeks, scam website avoid

Reviews with attachments

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Bill
BillQLD
  Verified

Great site with quick response – Placed my order, was a bit late, sent an email, Simon relied within hours and apologised. Resent my order with some free meds, packaged received in 5 days. These things happen. Second time using Oz Meds and nothing but praise for them. Much better then some Aussie sites I've used. Product was 100% real

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sharvey001
sharvey001QLD2 posts
 

Easy, trustworthy ED products – I was a little apprehensive at first but decided to order from them and I am so happy I did. The order went smoothly delivery was on time and the communication was just perfect. Absolutely wonderful service and the product is fully packaged not just loose pills and works perfectly. I can 100% recommend this company at any time.

Positive reviews

Krishna J.
Krishna J.VIC
 

Reliable, top notch! – I've been using OZ Med Direct for over two years now, they've consistently impressed me with their reliability – my orders always arrive on time, discreetly packaged. Plus, top notch quality generics. Simon's prompt and friendly customer service makes the whole experience even better. I highly recommend OZ Med Direct!

Andrew T.
Andrew T.
 

VERY good – I was concerned about my delivery taking so long; Oz Med agent Simon explained that delivery can sometimes be delayed - he gave me not only the tracking number, but two tracking SYSTEMS to use!! Delivery then showed up with a bonus 20% quantity FREE OF CHARGE!! Will certainly use this company again - AND recommend them to my friends.

J Kelly
J Kelly
 

Totally Fine experience and Delivery 2 weeks – Ordered again in spite of a few negative reviews on here (noted they are from last year and older during Covid). Great experience for me. Emails / communication was always pretty speedy. So OK : as they say, the delivery is about 2 weeks. Thats the price of getting decent generics from overseas i guess. Meds worked as good as ever. Will order again.

Negative reviews

John1968
John1968NT
 

Appauling service after 10years of commitment – Place and paid for order and after not a confirmation nit even a word 6weeks later and all emails being ignored I pay high frieght also to get medication promptly and again 6weeks and nothing but ignored emails after being with this company since 2011 I would highly not recommend highly dissappinted

Troy 1975
Troy 19755 posts
 

Do not trust this company completely ripped me off,took money and nothing, they said that they would refund but nothing – Stay away from this company, complete rip off,took money and nothing and been months

SenFam
SenFamWA8 posts
 

Be warned – although web site still up , they are not operating, only take money via direct deposit, placed order to the tune of $220.. no response and needless to say no goods.looks like can kiss goodbye to the money.i had placed 2 earlier orders they where completed so thought all would be good this time..sadly no.

SenFam
SenFam   

Update to review, I did eventually receive the goods ordered, seemingly was advised they had… Read more

Recent reviews

Jim
JimQLD39 posts
 

Absolutely sensational service from Simon and staff. The product pricing and postage options were excellent and i could not recommend these guys more highly. Customer care was the best I have experienced in a long time.

Lawrence
LawrenceVIC3 posts
 

Finally a legitimate replacement for OzPills. Excellent communications, legitimate product. Delivered on time – From the outset, and all along, it was made very clear that delivery was coming from overseas and would not be fast - all the risks and reasons were clearly explained. I've seen people complaining about lack of communication - one should note that emails about this sort of product used to be the number one form of spam on the internet, and… Read more

consequently you will almost certainly find that emails from this company, relating to your order, will be automatically filled in your spam folder at best. So look there, first! That's where I found mine.

The communication was perfect.

The goods did take a couple of weeks, but that was what I expected as it had been stated all along.

Payment was made by bank transfer, without issues, and was acknowledged swiftly.

The products have been as advertised so far, and I have no complaints.

Pricing is roughly in line with competitors.

Previously, I've used a site which no longer exists, Oz Pills, and was sad to see them go. I am very pleased to have found a legitimate replacement, and I don't hesitate to recommend them.

Paul D
Paul D5 posts
 

Been ordering from them for years, a very happy customer – After an issue with my most recent order, I contacted Oz Meds Direct. Not only did Simon respond promptly, but he also provided information about some of the issues faced recently and re-sent my order without me having to make that request. I have just received the order, and even though it took longer than I had initially hoped, it was through no… Read more

fault from Oz Meds Direct. I am very satisfied with the communication and resolution provided when I faced issues.

Peter Johnston
Peter JohnstonNSW
 

Great service – Fantastic service. My shipment went missing and they replaced in heart beat. No quibble and added an a few extra. Really impressive. Product is excellent and prices are excellent. Peter.

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justin d.
justin d.
 

Amazing – I have been using this company for over 5 years now Simon is the man and is 100 percent legit. really good quality products that work never had a problem would recommend

Siip
Siip
 

Ordered received just need to keep following up – Ordered well received with extra bonus. The key is need to keep following up your order and be patient. My order arrived in 6 weeks

tarmacone
tarmaconeQLD3 posts
 

Great service! – Placed an order with ozmeds, paid by bank transfer as requested on the site. After 2 weeks my order was still showing as Pending, so I sent an email through, just a follow up enquiry on a Friday afternoon. Just a few hours later Simon replied on Friday evening. I was pleasantly surprised by the fast response, and he was able to get the shipping… Read more

issued resolved quickly and well above my expectations. Shipping issues do happen from time to time with any online ordering, but its how well they're resolved is a measure of the business. In this case I give Ozmeds top marks, and will happily order from them again with confidence. Definitely a legit business, and very customer focused.

Rob Ascot WA
Rob Ascot WAWA
 

Genuine business, products and service – I have been using the products supplied through OZMEDS DIRECT for about 5 years now and never had problem with product quality or service. I can recommend this business based on what I have purchased and used.

Thomas
Thomas
 

This website is 100% legitimate. Ignore the illiterate people providing poor reviews – The site is very professional and easy to navigate. [Name Removed] does a wonderful job to respond as quickly as possible, which I’m sure we can all understand is a difficult task when dealing with such a high number of customers with a horrible attitude. If there are any issues, he personally goes out of his way to rectify them out of his own… Read more

pocket to ensure the best possible standard of customer service and delivery of goods. A lot of people seem to get it confused that [Name Removed] is “deliberately” withholding their money or their orders when in fact it always comes down to an international customs issue or spam filters blocking, to which is out of his control and he goes above and beyond to provide tracking numbers and inform customers of when this occurs. Due to the nature of the products being sold, there are a lot of grey areas with international postage that a lot of people don’t seem to understand. I cannot recommend OZ Meds Direct enough, given that i have been a customer for many years now and although due to customs issues the wait times can vary, [Name Removed] very much goes above and beyond to ensure a great experience for all of his customers.

Dan F.
Dan F.
 

Can't complain – I knew from my last order 3 years ago that the meds will be shipped from India so a bit of patience is required. I submitted my order, paid via online banking and didn't hear back for 2 weeks (room for improvement). I sent a friendly email to see if my payment has been received (not a complaint) and got a prompt reply with an apology and 10 extra pills as compensation for the delay. A few days later my package arrived and I couldn't be happier.

AMP
AMPNSW3 posts
  Verified

A bit slow but definitely worth the wait – Be patient, they are a bit slow in communication but they are genuine. They also mention it would take between 7 and 15 business days to deliver the shipment. in my case, it took less than two weeks. Show reply

GB
GBSA9 posts
 

Be Patient – Agree that this business could do much better with their communication but as I've found several times before if you are patient then you will be satisfied. I ordered 30 tablets and was sent 50 as an apology for the extended waiting time. The product is first class, the communication is third class. It is not a scam and the company does exist, people should be more careful when making accusations that are untrue.

Jay
Jay
 

Legit. But you must be patient – This site is legit, but you have to be patient. Be prepared to see your order in "Pending" status for a while while the order is being processed. If you get concerned, just send the site owner an email. He usually responds in a day or so (or a few days max).

Chemists

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Reviewed
Reviewed2 posts
 

This is Legit! – I did have doubts when placing my order, I also received an immediate automated email confirming the order request with payment instructions. After transferring payment it took a couple of weeks for confirmation of payment received, and the goods arrived in excellent condition another week or so later. For peace of mind it would be nice to receive… Read more

a payment confirmation immediately but I received my order and I am overall very happy with the outcome and the service I received albeit a little delayed at times.

Blue
BlueNSW8 posts
 

Highly recommend – This company does exist is not a scam I had some trouble with shipping can be a little slow at times but with correspondence with Aust Post and OZMeds finally came thru can not say enough 5 star service.

Gav S.
Gav S.
 

Order received in 8 days – received my order in 8 days. This is not a scam as previously written. People should be more careful about slandering people online, no matter who it is

Mitch
MitchSA
 

Delivered – Mine were delivered by Aus Post. I emailed the site to follow up. Simon Responded. Simon responded with tracking number and I received within the next 10 days. Had an extra 10 for the delay. His site has paused taking orders at the moment so I would say buy at your own risk.

Alan
Alan8 posts
 

Yes slow to respond lately but did refund – The website is having problems of late due to supply issues and customs delaying clearance. I did get my refund.

John
JohnWA
 

Scammers do not buy you won't receive product – Paid $200 for tablets did not receive, scammers impossible to contact even through email

Marc N.
Marc N.2 posts
 

They ae not a scam, just getting difficult to run their business – My Payment went through and 6 weeks on, I didnt have my delivery. Simon refunded me my money stating it was hard to get things through customs now. He is not a scammer and has an Austraia Bak account to pay into.

Bob
BobNSW2 posts
 

Scammers – The other reviews are correct. These guys take your money and do not deliver, impossible to contact - 100% scammers - do not use their services.

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