126 reviews
Matt is very professional,this is my second light socket security camera,well worth the money,and i can save my videos to my smart phone,stoked with the quality and value,i highly recommend this company
I bought a few of the Q6 Max Pro off this company for my workshop. I am very happy with the product, and the service provided by this company. Will definitely be back for any of my surveillance needs in the future.
Disappointing back up service – Initially purchased rear view mirror reverse camera, my fault cable too short, Matt was great organising a replacement cable, however cable was different to original, no wiring diagram and instructions only in Chinese. Finally got it working, but mirror battery goes flat if vehicle not used for 3/4 days. I have texted and emailed several times re issues but no reply or after sales service! Would no recommend at this stage.
Reviews with attachments
We finally have a camera that works and someone we can call for help. Trish was great at helping us choose the right one. Good Australian company, excellent customer service and fair prices. Very knowledgeable on sorting out different cameras for different spots on the farm. Have recommended it to our neighbours too. Thanks for help!!
Love these guys, always happy to help us out! We purchased our first 4G Security Camera in December last year and just got another one. Highly recommended. Matt has always been very helpful and understanding. I'm not the best at all this new technology but he makes it easy for us oldies and talks us through everything - 10 STAR RATING FROM US!!
Highly Recommended Company We have been using Oz Security Camera Warehouse for over 5 years now to secure 3 business locations across Perth. Customer service of old fashion, not like most of the businesses you deal with these days. We have Q10's and Q6 Max Pro systems and never had any issues. Always helpful and go above and beyond. They… Read more
even helped us after 7pm on a weekend to set the cameras up as this was the only time we could do it. Over the years Matt has always been very professional and always given us sound advice.
There's a few of Oz Security Camera Warehouse systems set up in our estate, this is how we selected our system. We look forward with working with the team in the future.
Great cameras and honest service. Highly Recommended! – Fast shipping and honest service. We were recommended by a friend who has the same cameras. So glad we got these one's. Show reply
We love our cameras and had excellent customer service – We've had our cameras for about 5 weeks now and they work great. Trisha walked us through the installation process and getting them connected to our phones. We have two of the Q6 Max cameras on our property. We needed 4G cameras because our Wifi doesn't reach our gate or shed. Matthew recommended these and we're super happy with them. Great customer service, more than happy to recommend.
Positive reviews
After purchasing another brand camera - which was a colossal flop... after returning the previous camera and buying from Oz Security Camera - the entire process was smooth from purchasing to install- including a phone call from Matt - which was helpful and refreshing to get to talk to someone in Australia when purchasing a product. Gives you… Read more
some peace of mind if you need any after sales assistance. Which wasn't available with the other company....
The install and App are simple to use.
Highly recommended
Matt was very helpful and took the time to fully explain the features of the various cameras. He 2as also one of the very few to get back to me. The cameras were well-priced and arrived within two days. Set up was a breeze and picture quality is very good. Great company to deal with.
I recently purchased a camera from Oz Security Cameras and the customer service has been outstanding. From the moment I reached out, the team was incredibly friendly and went above and beyond to help me. They even called me back several times just to make sure I had everything set up correctly and understood how to use the system. Their support… Read more
really made the whole process stress-free. Great product, excellent communication, and genuinely caring staff — highly recommended!
Negative reviews
The order took a lot longer to arrive and then there is NO backup service. I have lost count of the times I have sent emails and made phone calls only to have none of them replied to. I was told during the purchase that the negative reviews where not true and the people are lying well, [Name Removed] after my experience you are the liar. Maybe the… Read more
good reviews aren't true. I would never recommend anyone to purchase anything from this company. I have spent more that $1,500.00 for 4 x 4g Solar Cameras which have never work since I got them earlier this year. What a disgrace
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I was shipped the incorrect product. Attempts at contact eventually succeeded. I was offered some choices in terms of refund or replace etc. I replied with my preferences via text and email more than once and I have had no further contact from them. For me, how a business deals with problems is more revealing than how they deal with everything running smoothly. That puts these guys in the DO NOT RECOMMEND category for me.
Ordered 3 security cameras and only received 2. Tried calling them ,sent messages but no answer. Do not buy from them. Its a shame they promote themselves as an aussie company. Shame on you
Recent reviews
We've been customers of Oz Security Camera Warehouse since 2021. We originally had 2 Q10's on our property and now went for the Q6 models because each system has 2 cameras. Matt has always looked after us and been there for support. We keep an eye on the cattle, gates and troughs over our properties. The cameras save us time and money checking… Read more
them daily. Best thing we ever did.
I recently got another camera and got asked to write a quick review! Would have been happy to write one years ago. Thanks for all of your help over the years Matt and Trish.
I have 3 cameras from this company 2 PTZ solar powered 1 PTZ which I use inside they are excellent cameras from a great company with excellent back up for help or information
To be honest they are for my grandchildren at Christmas, they certainly are small, but perfect for small hands ✋️, charged quickly , so all ready on Christmas day. Only one issue, this product isn’t exactly on the cheap side, they come with great reviews....but the box it comes in looks like it came from a cheap store.
Purchased Childs video walkie talkie as a gift it arrived earlier than expected Im looking forward to giving gift at Xmas. Easy shopping and extra fast delivery, Very happy customer.
I would highly recommend Oz security for excellent customer service and technical assistance to any future customers. Due to my inexperience within this area, Matthew was able to recommend different options so as to resolve my concerns. Thankyou Matthew this was greatly appreciated. Regards Raymond
I was working on site that had one of the cameras installed, i was so impressed with what i was shown from the sites manager that i got the details for Oz Security Camera's. With works on my own site kicking off early 2026 i knew who to call about Camera's to monitor the site. Quick phone call the team to discuss the best options for me and the… Read more
order was placed. Given it was black Friday sales i was impressed with the clear communication from the team about when they would arrive. Great customer experience all round. Thanks again.
best experience I've had with a company staff member was on the phone on Sunday to help install and set it up with me, perfect clear imaging and connected to my phone with ease.
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camera offers clear video quality, easy setup, and useful features like motion detection and pan-and-tilt functionality. While some users note minor issues with sensitivity and camera angle alignment, the overall consensus is that it provides excellent performance and value for the price. The camera is a reliable and versatile option for indoor security and home automation.
Ozsecurity Camera warehouse offers a fantastic range of cameras to choose from, and the one I purchased has been a huge help in monitoring the progress of my building construction. Big shout-out to Matt from Ozsecurity for his expert advice and support — he made the whole process smooth and easy. I was so impressed that I even recommended the same… Read more
camera to a friend, who’s about to start his building journey. Highly recommend Ozsecurity for anyone looking for quality products and great customer service!
Excellent company to deal with and very professional, we have 7 4G cameras at our holding yards near Charters Towers. Perfect cameras and excellent customer service, always fast shipping and easy to deal with.
Oz security provide excellent service. It is my first experience with outdoor security camera, Oz security not only provided amazing service showing options that suitable for me, but going extra miles to help with my first time setting up after hours. I have never experience this great customer service. Thank you so Oz security, I have now felt so… Read more · 1
secured being indoor or travelled with family. I am able to view 24/7, real time updates no matter where i am. This portable outdoor camera truly works magic. You are truly a reliable business, OZ security.
Matthew is very knowledgeable with so many to choose from in the 4G selection. I asked for his recommendation and it was delivered promptly and I must admit it has lots of nice features and works as it should. Super happy
These guys are thieves. Happy to take your call when trying to sell you something, no comms once you have paid. I paid for a solar camera setup. Never delivered,. Tried via consumer affairs to get my money back, and even they couldn't get a hold of them. Running a fictional company Stay far far away..
Please be aware!! Extremely poor service and complete RIP off. I am seeking applying to VCAT/ Tribunal as these guys are complete scumbags and cheaters. I have paid them 2.5 months ago and still haven't received the camera. I have been promised several times but still nothing.
Warning!!!! Please do not buy from this company. We purchased $2,978.00 worth of cameras on the 30th December 2024, once payment was taken by the Managing Director [Name Removed] there was no communication of when the product would arrive, despite several attempts via phone, text, email and Facebook, we have not had a response and no product. … Read more
With advice from Consumer Affairs Victoria, we have sent a letter and email outlining consumer law and requesting a refund, again still no response. The matter is now with Consumer Affairs Victoria.
It's is not worth the risk in buying from Oz Security Camera Warehouse.
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A replacement unit was sent out and has been operating well for over a year. Happy with this product and company back up.