143 reviews
Matt has been amazing to deal with. Installation has been a breeze with Matt‘s guidance. camera quality is definitely Top Notch would highly recommend and will be definitely purchasing more in the future
Very happy with our cameras, we purchased 2 4G Site Project Cameras. Talked us through the whole setup and even gave us free sim cards. Fast shipping and easy to talk to. Love supporting Aussie business. 100% recommend!
Excellent customer service and good quality equipment. Spent the time helping us get the best setup for our property and talked us through the whole process. They also helped us with our old cameras we had because the other company never picks up the phone. Honestly the best company and after sales assistance we've ever had! Thanks Matt and Team
Reviews with attachments
Excellent customer service. Trisha and Matt are very helpful with the camera setup. Highly recommend .
We finally have a camera that works and someone we can call for help. Trish was great at helping us choose the right one. Good Australian company, excellent customer service and fair prices. Very knowledgeable on sorting out different cameras for different spots on the farm. Have recommended it to our neighbours too. Thanks for help!!
Love these guys, always happy to help us out! We purchased our first 4G Security Camera in December last year and just got another one. Highly recommended. Matt has always been very helpful and understanding. I'm not the best at all this new technology but he makes it easy for us oldies and talks us through everything - 10 STAR RATING FROM US!!
Highly Recommended Company We have been using Oz Security Camera Warehouse for over 5 years now to secure 3 business locations across Perth. Customer service of old fashion, not like most of the businesses you deal with these days. We have Q10's and Q6 Max Pro systems and never had any issues. Always helpful and go above and beyond. They… Read more
even helped us after 7pm on a weekend to set the cameras up as this was the only time we could do it. Over the years Matt has always been very professional and always given us sound advice.
There's a few of Oz Security Camera Warehouse systems set up in our estate, this is how we selected our system. We look forward with working with the team in the future.
Latest follow-ups
Back up service – Initially purchased rear view mirror reverse camera, my fault cable too short, Matt was great organising a replacement cable, however cable was different to original, no wiring diagram and instructions only in Chinese. Finally got it working,… Read more · 2
but mirror battery goes flat if vehicle not used for 3/4 days. I have texted and emailed several times re issues but no reply or after sales service! Would no recommend at this stage.
Follow-up · The reverse camera/ mirror is working well still after approx 2yrs.The replacement wiring length for rear camera was good/ longer to suit our vehicle. Had a bit of a puzzle working out wiring colours as it was different from the original. All instructions were in Chinese.
Positive reviews
Camera is excellent for off grid, night vision is amazing, playback on devise is accurate and picks up anything that moves , setup is simple and takes only a few minutes and your live
I can’t even begin to describe the level of brilliant customer service offered. These guys have gone over and above to make my daughter‘s birthday present so special by sending another gift along side our purchase. It was so refreshing to see such lovely service, Couldn’t recommend more. Thank you.
Equipment is great quality and easy to set up . The after sales service was the best part , 2 years after purchase over the phone assistance was not a issue with advice on how to solve the problem that worked .Good guys to deal with .
Negative reviews
The order took a lot longer to arrive and then there is NO backup service. I have lost count of the times I have sent emails and made phone calls only to have none of them replied to. I was told during the purchase that the negative reviews where not true and the people are lying well, [Name Removed] after my experience you are the liar. Maybe the… Read more
good reviews aren't true. I would never recommend anyone to purchase anything from this company. I have spent more that $1,500.00 for 4 x 4g Solar Cameras which have never work since I got them earlier this year. What a disgrace
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I was shipped the incorrect product. Attempts at contact eventually succeeded. I was offered some choices in terms of refund or replace etc. I replied with my preferences via text and email more than once and I have had no further contact from them. For me, how a business deals with problems is more revealing than how they deal with everything running smoothly. That puts these guys in the DO NOT RECOMMEND category for me.
Paid for product and then ghosted. Bank sorted out a chargeback for me after 3 months. Do not buy anything from this company!
Recent reviews
Oz security warehouse are a breath of fresh air. It was lovely to deal with Matt who was always ready to answer all the questions I had, which were a few. Brilliant service and brilliant product. I cannot recommend them highly enough.
Our Company was facing a lot of issues using Cheap Cameras from random overseas companies. Matt was able to provide us with High Quality and good Priced cameras for our job sites. He provided us with exact invoices for each cameras as well as back to back support to ensure the camera where delivered and set up correctly. I will 100% be using oz… Read more
Security Cameras Warehouses Products for all the cameras I need for future and would 100% recommend it to anyone needing good and reliable cameras especially at job sites.
We run a small residential building company and needed a security camera that could run on solar, be accessed remotely, be easy to set up and have a user friendly interface. The camera recommended to us by Oz Security Camera Warehouse was exactly what we needed. We’ve had it in continuous use for almost 3 years now and it has proven to be both… Read more
very robust being outside for all that time and provide peace of mind for both us and our clients. I recently reached out to the company for some advice about an extension cable for the camera, Matt replied straight away and was more than happy to recommend a product. Great product and great customer service.
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We love our cameras and the customer service was great. We had some issues connecting but they talked us through it and we got it all sorted, very fast shipping too, we got our cameras in 2 days! Thanks Guys
Matt is very professional,this is my second light socket security camera,well worth the money,and i can save my videos to my smart phone,stoked with the quality and value,i highly recommend this company
After purchasing another brand camera - which was a colossal flop... after returning the previous camera and buying from Oz Security Camera - the entire process was smooth from purchasing to install- including a phone call from Matt - which was helpful and refreshing to get to talk to someone in Australia when purchasing a product. Gives you… Read more
some peace of mind if you need any after sales assistance. Which wasn't available with the other company....
The install and App are simple to use.
Highly recommended
Matt was very helpful and took the time to fully explain the features of the various cameras. He 2as also one of the very few to get back to me. The cameras were well-priced and arrived within two days. Set up was a breeze and picture quality is very good. Great company to deal with.
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I recently purchased a camera from Oz Security Cameras and the customer service has been outstanding. From the moment I reached out, the team was incredibly friendly and went above and beyond to help me. They even called me back several times just to make sure I had everything set up correctly and understood how to use the system. Their support… Read more
really made the whole process stress-free. Great product, excellent communication, and genuinely caring staff — highly recommended!
We've been customers of Oz Security Camera Warehouse since 2021. We originally had 2 Q10's on our property and now went for the Q6 models because each system has 2 cameras. Matt has always looked after us and been there for support. We keep an eye on the cattle, gates and troughs over our properties. The cameras save us time and money checking… Read more
them daily. Best thing we ever did.
I recently got another camera and got asked to write a quick review! Would have been happy to write one years ago. Thanks for all of your help over the years Matt and Trish.
I have 3 cameras from this company 2 PTZ solar powered 1 PTZ which I use inside they are excellent cameras from a great company with excellent back up for help or information
Great camera quick delivery .The service we received to help us set it up was amazing.Thanks Matt and team
Matt was so helpful, can't thank him enough for all the time he spent with me
To be honest they are for my grandchildren at Christmas, they certainly are small, but perfect for small hands ✋️, charged quickly , so all ready on Christmas day. Only one issue, this product isn’t exactly on the cheap side, they come with great reviews....but the box it comes in looks like it came from a cheap store.
Purchased Childs video walkie talkie as a gift it arrived earlier than expected Im looking forward to giving gift at Xmas. Easy shopping and extra fast delivery, Very happy customer.
I would highly recommend Oz security for excellent customer service and technical assistance to any future customers. Due to my inexperience within this area, Matthew was able to recommend different options so as to resolve my concerns. Thankyou Matthew this was greatly appreciated. Regards Raymond