Oz Security Camera Warehouse

Oz Security Camera Warehouse

 Verifiedozsecuritycamerawarehouse.com.au
Oz Security Camera Warehouse
3.3

53 reviews

PositivevsNegative
57% · 3022 · 42%
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Return Claim MadeYes · No
Product Quality
3.7
Shipping
4.0

Reviews

53 reviews
53 reviews
Hayley N.
Hayley N.
 

I wish I read reviews earlier

How is this company still in business? I ordered two products from this company but only one product arrived. I have sent three follow up emails, I've tried to phone them but it goes straight to a voicemail and I've left two text messages all with no response. Wish I had seen these reviews earlier as I would have never purchased from them if I had.
Lucy
Lucy24 posts
 

Don’t order from here. Not delivered just empty promises

Same complaint as others. Paid for item but no updates or delivery.
Delivery didn’t happen. No responses since 3rd July. Told will be delivered by Wednesday 10th July or it’s free. Doubt this will ever be honoured.
Used pal pay so they will take over the case. Show details
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steve
steveSouth East Queensland, QLD2 posts
 

Terrible Company, do not use

Paid over $2000 for goods which never arrived. Kept saying they were waiting on ETA from Supplier. Requested refund and received no response. Dealt with Managing Director Matthew Barbour who was extremely slow to respond to any communication. Have reported them to the Office of Fair Trading.
Shannon
Shannon
 

Great to deal with an Aussie company

We were a little worried as we don't usually shop online. Trish was great to talk to and
helped us through the purchase.

We purchased two 4G security cameras for one of our properties and she helped us connect it all too.

Amazing customer service. Even helped us after hours on a weekend.

Esmae
Esmae
 

Great service and nice staff

Rang when wifi wouldn't connect with camera. Two staff members tried to help run me through connection but would not work. So they said they would replace it which they did , no hassle. Show details
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Shan
Shan
 

Good Service

Camera is perfect and good customer service. Paid express and received a couple of
days late, otherwise would have been a 5 star. Will definitely use these guys again!!
Geoff W.
Geoff W.Metropolitan Adelaide, SA
 

Great company to deal with - Highly recommended - Very Helpful

These guys are great to deal with, had no knowledge of 4G cameras. They pointed us in the right direction, helped us set it up over the phone and our cameras are running great.

Highly Recommended - Great Company to Deal With 5 Star fromn us Show details

Mitchell
Mitchell
 

Great service

I use oz security warehouse for all my cameras, have purchased multiple for my home and office, quick response times and good customer service, big shout out to the whole team,
Emma
EmmaNorth Queensland, QLD2 posts
 

Great Quality

Fast shipping, great customer service, cameras are excellent quality and easy to set up. Would 100% recommend. Show details
Sam
SamSouth East Queensland, QLD
 

Excellent products and services

I have bought a couple of camera systems from this company at different times, and each time they have arrived on time. I had a problem setting up one of the camera systems one time, and the owner Matt was able to talk me through the problem, and resolve the issue. Show details
Macca
Macca
 

Very very happy

Purchased my 3rd item from this website and I could not be happier! Thank you so much! I could not recommend these cameras enough. Very very good quality
Holger L.
Holger L.Wide Bay-Burnett, QLD
  Verified

Disappointing

Good start - abysmal finish. Bought Q10 camera and had a lemon. First there was some technical help, then it all got to hard.
Oz S C Warehouse suggested to send camera back for warranty repairs after three month of trying.
I sent the camera by registered mail to Mt Gambier as requested. Since 3 month no reply, no replacement and no more camera but money gone - no refund
Several calls went into nowhere, texts unanswered, emails ignored.
If there isn't any explanation, I would recommend to stay as far as possible away from any business with Oz Security Camera Warehouse. Show details
Daniel D
Daniel D
  Verified

Are they even real?

Ordered in December 23, still waiting (June 24). Paid $1,700. Dont think I will ever see it. Even if its a real company worst service I have had in years. Wont answer phone calls or e-mails.
Josh B.
Josh B.South East Queensland, QLD
  Verified

Still waiting on cameras - 7 months now

Still waiting on cameras I ordered in November last year. Now stopped communication. Matthew the owner, promised updates but failed to supply any. Be careful of this company!!!!! Show details
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Kim M.
Kim M.Darling Downs, QLD
  Verified

Horrible experience

Did not send security camera, would not reply to emails or text messages, contacted paypal, seller cancelled refund before processed, now I'm out of pocket $389. Do not do business with this company.

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CategoryOnline Shops and Home Care Shops
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $0
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