Review your last buy on ProductReview.com.au
132 reviews
5 Brendon S.  · mathew was great in listening and helping with what i needed trish was fantastic in helping me breakthrough the technological barrier setting up my camera
5 Warren P.  · Great camera quick delivery .The service we received to help us set it up was amazing.Thanks Matt and team
5 Jan Cornell  · Matt was so helpful, can't thank him enough for all the time he spent with me
5 nzwesty  · Everything went smoothly We have purchased twice from here and wouldnt hesitate to do it again Highly recommended
5 Gae S.  · Purchased the Q9 pro... great product & clear picture. The after hours support is great. Highly recommend ✨️
5 Ken  · Product arrived quickly and was simple to set up and use. Working great. Can never have enough cameras.
Tony
TonyNSW
  Verified

Equipment is great quality and easy to set up . The after sales service was the best part , 2 years after purchase over the phone assistance was not a issue with advice on how to solve the problem that worked .Good guys to deal with .

Ask the reviewer

Reviews with attachments

  • Thumbnail
  • Thumbnail
J. O'Brien
J. O'BrienWA
 

We finally have a camera that works and someone we can call for help. Trish was great at helping us choose the right one. Good Australian company, excellent customer service and fair prices. Very knowledgeable on sorting out different cameras for different spots on the farm. Have recommended it to our neighbours too. Thanks for help!!

  • Thumbnail
Damian Higgins
Damian HigginsSA
 

Love these guys, always happy to help us out! We purchased our first 4G Security Camera in December last year and just got another one. Highly recommended. Matt has always been very helpful and understanding. I'm not the best at all this new technology but he makes it easy for us oldies and talks us through everything - 10 STAR RATING FROM US!!

  • Thumbnail
Kelly Hicks
Kelly HicksWA
  Verified

Highly Recommended Company We have been using Oz Security Camera Warehouse for over 5 years now to secure 3 business locations across Perth. Customer service of old fashion, not like most of the businesses you deal with these days. We have Q10's and Q6 Max Pro systems and never had any issues. Always helpful and go above and beyond. They… Read more

even helped us after 7pm on a weekend to set the cameras up as this was the only time we could do it. Over the years Matt has always been very professional and always given us sound advice.

There's a few of Oz Security Camera Warehouse systems set up in our estate, this is how we selected our system. We look forward with working with the team in the future.

  • Thumbnail
D. Armstrong
D. ArmstrongNSW
  Verified

Great cameras and honest service. Highly Recommended! – Fast shipping and honest service. We were recommended by a friend who has the same cameras. So glad we got these one's. Show reply

  • Thumbnail
Danielle L
Danielle LWA
  Verified

We love our cameras and had excellent customer service – We've had our cameras for about 5 weeks now and they work great. Trisha walked us through the installation process and getting them connected to our phones. We have two of the Q6 Max cameras on our property. We needed 4G cameras because our Wifi doesn't reach our gate or shed. Matthew recommended these and we're super happy with them. Great customer service, more than happy to recommend.

Latest follow-ups

Geoff Duggan
Geoff Duggan NSW6 posts
 

Back up service – Initially purchased rear view mirror reverse camera, my fault cable too short, Matt was great organising a replacement cable, however cable was different to original, no wiring diagram and instructions only in Chinese. Finally got it working,… Read more ·  2

but mirror battery goes flat if vehicle not used for 3/4 days. I have texted and emailed several times re issues but no reply or after sales service! Would no recommend at this stage.

 Follow-up  · The reverse camera/ mirror is working well still after approx 2yrs.The replacement wiring length for rear camera was good/ longer to suit our vehicle. Had a bit of a puzzle working out wiring colours as it was different from the original. All instructions were in Chinese.

Positive reviews

Alexandra B.
Alexandra B.SA3 posts
  Verified

We run a small residential building company and needed a security camera that could run on solar, be accessed remotely, be easy to set up and have a user friendly interface. The camera recommended to us by Oz Security Camera Warehouse was exactly what we needed. We’ve had it in continuous use for almost 3 years now and it has proven to be both… Read more

very robust being outside for all that time and provide peace of mind for both us and our clients. I recently reached out to the company for some advice about an extension cable for the camera, Matt replied straight away and was more than happy to recommend a product. Great product and great customer service.

.

George A
George AWA
 

We love our cameras and the customer service was great. We had some issues connecting but they talked us through it and we got it all sorted, very fast shipping too, we got our cameras in 2 days! Thanks Guys

George B.
George B.
  Verified

Matt is very professional,this is my second light socket security camera,well worth the money,and i can save my videos to my smart phone,stoked with the quality and value,i highly recommend this company

Negative reviews

John M
John M6 posts
 

The order took a lot longer to arrive and then there is NO backup service. I have lost count of the times I have sent emails and made phone calls only to have none of them replied to. I was told during the purchase that the negative reviews where not true and the people are lying well, [Name Removed] after my experience you are the liar. Maybe the… Read more

good reviews aren't true. I would never recommend anyone to purchase anything from this company. I have spent more that $1,500.00 for 4 x 4g Solar Cameras which have never work since I got them earlier this year. What a disgrace

MarkF
MarkFNSW
  Verified

I was shipped the incorrect product. Attempts at contact eventually succeeded. I was offered some choices in terms of refund or replace etc. I replied with my preferences via text and email more than once and I have had no further contact from them. For me, how a business deals with problems is more revealing than how they deal with everything running smoothly. That puts these guys in the DO NOT RECOMMEND category for me.

Find out how Oz Security Camera Warehouse compares to other Home Care Shops

Know better, choose better.

Compare all
Savvy Group
Savvy Group2 posts
 

Ordered 3 security cameras and only received 2. Tried calling them ,sent messages but no answer. Do not buy from them. Its a shame they promote themselves as an aussie company. Shame on you

Recent reviews

John
John2 posts
 

Oz security warehouse are a breath of fresh air. It was lovely to deal with Matt who was always ready to answer all the questions I had, which were a few. Brilliant service and brilliant product. I cannot recommend them highly enough.

sameer s.
sameer s.NSW
  Verified

Our Company was facing a lot of issues using Cheap Cameras from random overseas companies. Matt was able to provide us with High Quality and good Priced cameras for our job sites. He provided us with exact invoices for each cameras as well as back to back support to ensure the camera where delivered and set up correctly. I will 100% be using oz… Read more

Security Cameras Warehouses Products for all the cameras I need for future and would 100% recommend it to anyone needing good and reliable cameras especially at job sites.

Joe M.
Joe M.2 posts
  Verified

After purchasing another brand camera - which was a colossal flop... after returning the previous camera and buying from Oz Security Camera - the entire process was smooth from purchasing to install- including a phone call from Matt - which was helpful and refreshing to get to talk to someone in Australia when purchasing a product. Gives you… Read more

some peace of mind if you need any after sales assistance. Which wasn't available with the other company....

The install and App are simple to use.

Highly recommended

Wolf
WolfQLD7 posts
  Verified

Matt was very helpful and took the time to fully explain the features of the various cameras. He 2as also one of the very few to get back to me. The cameras were well-priced and arrived within two days. Set up was a breeze and picture quality is very good. Great company to deal with.

Sarah M
Sarah MQLD11 posts
  Verified

I recently purchased a camera from Oz Security Cameras and the customer service has been outstanding. From the moment I reached out, the team was incredibly friendly and went above and beyond to help me. They even called me back several times just to make sure I had everything set up correctly and understood how to use the system. Their support… Read more

really made the whole process stress-free. Great product, excellent communication, and genuinely caring staff — highly recommended!

Joseph D.
Joseph D.
 

We've been customers of Oz Security Camera Warehouse since 2021. We originally had 2 Q10's on our property and now went for the Q6 models because each system has 2 cameras. Matt has always looked after us and been there for support. We keep an eye on the cattle, gates and troughs over our properties. The cameras save us time and money checking… Read more

them daily. Best thing we ever did.

I recently got another camera and got asked to write a quick review! Would have been happy to write one years ago. Thanks for all of your help over the years Matt and Trish.

Neville B.
Neville B.VIC
  Verified

I have 3 cameras from this company 2 PTZ solar powered 1 PTZ which I use inside they are excellent cameras from a great company with excellent back up for help or information

Paula Y.
Paula Y.WA3 posts
  Verified

To be honest they are for my grandchildren at Christmas, they certainly are small, but perfect for small hands ✋️, charged quickly , so all ready on Christmas day. Only one issue, this product isn’t exactly on the cheap side, they come with great reviews....but the box it comes in looks like it came from a cheap store.

Find out how Oz Security Camera Warehouse compares to other Home Care Shops

Know better, choose better.

Compare all
Sandy
SandyQLD
  Verified

Purchased Childs video walkie talkie as a gift it arrived earlier than expected Im looking forward to giving gift at Xmas. Easy shopping and extra fast delivery, Very happy customer.

Raymond B.
Raymond B.
  Verified

I would highly recommend Oz security for excellent customer service and technical assistance to any future customers. Due to my inexperience within this area, Matthew was able to recommend different options so as to resolve my concerns. Thankyou Matthew this was greatly appreciated. Regards Raymond

Mr LDC
Mr LDCNSW2 posts
  Verified

I was working on site that had one of the cameras installed, i was so impressed with what i was shown from the sites manager that i got the details for Oz Security Camera's. With works on my own site kicking off early 2026 i knew who to call about Camera's to monitor the site. Quick phone call the team to discuss the best options for me and the… Read more

order was placed. Given it was black Friday sales i was impressed with the clear communication from the team about when they would arrive. Great customer experience all round. Thanks again.

nick
nick
  Verified

best experience I've had with a company staff member was on the phone on Sunday to help install and set it up with me, perfect clear imaging and connected to my phone with ease.

tarsh
tarsh
  Verified

camera offers clear video quality, easy setup, and useful features like motion detection and pan-and-tilt functionality. While some users note minor issues with sensitivity and camera angle alignment, the overall consensus is that it provides excellent performance and value for the price. The camera is a reliable and versatile option for indoor security and home automation.

George
GeorgeSA
  Verified

Ozsecurity Camera warehouse offers a fantastic range of cameras to choose from, and the one I purchased has been a huge help in monitoring the progress of my building construction. Big shout-out to Matt from Ozsecurity for his expert advice and support — he made the whole process smooth and easy. I was so impressed that I even recommended the same… Read more

camera to a friend, who’s about to start his building journey. Highly recommend Ozsecurity for anyone looking for quality products and great customer service!

Victoria F
Victoria FQLD
 

Excellent company to deal with and very professional, we have 7 4G cameras at our holding yards near Charters Towers. Perfect cameras and excellent customer service, always fast shipping and easy to deal with.

Marissa
Marissa2 posts
  Verified

Oz security provide excellent service. It is my first experience with outdoor security camera, Oz security not only provided amazing service showing options that suitable for me, but going extra miles to help with my first time setting up after hours. I have never experience this great customer service. Thank you so Oz security, I have now felt so… Read more ·  1

secured being indoor or travelled with family. I am able to view 24/7, real time updates no matter where i am. This portable outdoor camera truly works magic. You are truly a reliable business, OZ security.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.