AI reviews summary
The overall sentiment for Ozeparts is highly positive, with customers frequently praising the significant cost savings compared to original equipment manufacturer (OEM) parts. The service is characterised by exceptionally fast shipping, secure packaging, and a user-friendly website that simplifies part identification. While most users report perfect fitment, a small subset of reviews highlights technical inconsistencies with wiring and long-term durability of certain aftermarket finishes.
Pros
- Competitive Pricing: Significant savings are frequently noted, with parts often costing a fraction of the price quoted by dealerships or genuine parts desks.
- Rapid Fulfilment and Delivery: Orders are typically dispatched quickly, often arriving within 1–4 days, even for regional locations or international shipping to New Zealand.
- High-Quality Packaging: Products consistently arrive in secure, professional packaging that prevents damage during transit, a point of contrast for users who previously used other online marketplaces.
- Intuitive Website: The online store is noted for being easy to navigate, with clear measurements and descriptions that make identifying the correct vehicle part straightforward.
Cons
- Technical Fitment Issues: Some lighting products are not "plug and play" as advertised, requiring pin re-ordering, the use of old wiring looms to clear error codes, or modifications to short wiring.
- Durability Concerns: Recurring reports mention headlights peeling or developing moisture/fogging within 12–15 months, with some users dissatisfied by the lack of warranty coverage for UV-related wear.
- Customer Support Friction: While many praise the service, a segment of users reported rude interactions or order cancellations following disputes, alongside difficulties reaching the company via phone.
- Incomplete Shipments: Occasional reports indicate items arriving without necessary hardware (like nuts) or missing components (like bulbs) that were expected based on the product description.
Verdict
Ozeparts is an excellent choice for budget-conscious vehicle owners seeking fast delivery and easy-to-find aftermarket replacements that mirror OEM aesthetics. However, buyers should be prepared for potential minor technical modifications during installation and should clarify warranty terms regarding the longevity of exterior finishes.
Reviews with attachments
Excellent quality and very fast delivery. Well packaged.good.good.good. Full set
- +1
I just picked up my car after having these profesionally fitted, both of them are starting to build a foggy/moisture residue on the inside, the whole reason i bought brand new headlights was because one headlight i had a crack and was experiencing a similar issue. So I say the seal on the headlights is no good. Im very incredibly frustated right… Read more
now as I spent alot of money on my car and new headlights was supposed to be the finishing touch. The drivers side headlight is also very sharp around the edges and does not fit 100% as it should.
I would not recommend this product.
Parts exactify as i needed, packaging very safe and secure and real quick delivery Will defiantly be buying again from here thank you
Product (rear light) came as advertised. Good quality and arrived within 5 days. Excellent
Purchased a set of "OEM Quality" headlights for my VE ute. The tint peeled off within 15 months. No refund/replacement after 12 months. Response was that stone chips or UV exposure can cause it to peel. As the photos show, doesn't look like a chip. Looks like systematic failure from the top along the entire headlight. Maybe I should've left my… Read more
ute in the garage 24/7 to protect the headlights from UV damage & chips. Bit disappointing but it is what it is.
Ok so the tail light came promptly which was good, what wasn't good was when fitted it gave our Prado 2 error codes that would not clear after trying several processes. After taking it to our mechanic he came up with taking the old wiring loom out of the old tail light and fitting it to the new tail light, this allowed the codes to be cleared. This took 2hrs and $75 ....... TO SAY WE ARE NOT HAPPY WITH THIS OUTCOME WOULD BE UNDERSTATING IT
Looked up my headlights for MB Vito. OZeparts came up. Clicked on the link, went to their page, into cart, checkout and confirmation of purchase. This would have been around 8pm. Next morning, email stating order is filled, tracking numbers to be sent, with approximate delivery date . Next day, email received parcel sent, now with Aus,Post 2 days… Read more
later, my headlights arrived. I'm very impressed with the packaging. These guys really care about your order arriving in perfect condition. I watched a You tube upload and read some comments. Pulled a few torx screws, a handful of 10mm bolts, old lights out. Fitted globes to my new headlights and installation was a reverse of removal. The headlights look good and work properly. My original headlights were too far gone to repair. I now have, bright, clear, well lit beams once again. Thank you to all involved with my order. You have won me and my recommendations to friends and family.
Good afternoon market headlights fit well my only issue is the rhs spring lock for the headlight globe was short and would not sit in lock we had to alter it to get it to lock the wire seemed either not bent correctly or was made too short for this one other then that no issues at all. Will see how they fare over the next few weeks, months and years. Delivery was extremely fast and items sent promptly after purchasing Show details
Easy to find correct part, great price and quick delivery. product/headlights look as good quality as oem. Very happy with the purchase and will buy at Ozeparts again.
Parts arrived very fast considering weekend in the middle excellent quality no problems in fitting
Excellent!! replacement headlight for my 2007 Honda Accord Euro- was shipped fast- and very well packaged. I definitely recommend Ozeparts Show details
Latest follow-ups
The light is like for like except The only thing is the pins are placed incorrectly in the socket for my vehicle a Mitsubishi triton You need a special tool to extract the pins so you can place them back in the correct order If you don’t have this… Read more
tool you will need to cut and rejoin the wires or go to an auto electrician to get the pins re ordered as above
Follow-up · Yes I fixed it myself as I had the special tool for removing pins from socket and re-arranging them in the correct order Light was working except for pin configuration rbeing wrong Fitting was easy you only need a Philips head screw driver
Find out how Ozeparts compares to other Vehicle Accessories & Parts Shops
Know better, choose better.
Ordered yaris headlights.Half price compared to other suppliers and prompt delivery.Definitely highly recomend them
Follow-up · Service wasprompt and packaging was next level.Very satisfying
We have purchased a few of the Commodore Aerial Antennas from Ozeparts over the past few years. It’s been hit and miss with the quality of this product. This is the fault of the manufacturer, not the fault of Ozeparts. Upon contacting Ozeparts… Read more
stating it was faulty, and showing them a video of how noisy it was, Ozeparts replaced the Antenna. At this point, the replacement Antenna is in good working order.
Follow-up · The installation was a little fiddly but didn't take long. The previous one we put in was noisy as it was faulty. The noise would happen when you turn the car on and off as the antenna was extending and retracting. The lifespan is about one year.
Positive reviews
Being a newbie to online shopping I was a bit hesitant as how things would go with my purchase. So relieved. Quick smooth professional service. Simple Thankyou. Highly recommended.
Needed towing mirrors for Mercedes Sprinter van I couldn't find elsewhere - found on Ozeparts website. Website easy to use, ordering painless, delivery to regional SA not only quick, but 2 days ahead of claimed time, and items well packaged. Mirrors look well made and exactly as described. Haven't fitted yet, but expect to work as claimed. Show details · 1
I bought the Nissan Navara rear light covers and have to say I cannot fault anything. The communication was easy, delivery was timely and it was packaged so well I was impressed! I had a terrible experience with an eBay shop previously for the same product, so this was a welcome relief to receive non damaged goods and exactly what I ordered! These fit perfect and look great on the truck. Thanks Ozeparts for great quality and service.
Negative reviews
Car parts seller 4-5 days to actual ship the item. Contacted them to see the status. They said that aramex are the courier. Always problems with them. I specified a AusPost safe locker that was an option at check out which I always use. One week late get told by aramex that they need a company name for delivery. There is no company name. It’s the… Read more
Aus post lockers at the shopping centre. Now item has been returned to the seller in which he was rude and have since cancelled my order. They made the mistake by allocating to the wrong courier and now it’s me that is left to organise new parts elsewhere for a roadworthy. Steer clear. They simply don’t care about the inconvenience and ship out when it suits them.
Didn’t come with the dome head nuts that were required to install the part and the edges were rough with little pieces sticking out when the part was tightened. Even tightened fully, there was still large gaps in the middle and on both ends.
⭐️⭐️ 2/5 – Not Plug & Play as Advertised Unfortunately, these lights didn’t meet expectations. The instructions provided were incorrect and unclear, which made installation far more difficult than it should have been. Despite being described as plug and play, they absolutely were not — additional wiring work was required to make them functional.… Read more
On top of that, the wiring loom was far too short, which limited mounting options and added further complications during installation.
The lights themselves may have potential, but poor instructions and impractical wiring let the product down. With accurate instructions and a properly sized loom, this could have been a much better experience.
At this stage, I wouldn’t recommend these to anyone expecting a straightforward, plug-and-play setup.
Recent reviews
easy to find part and pay from website the part arrived in a reasonable timeframe, the front left hand indicator for Mercedes was very good looked exactly like original part
Find out how Ozeparts compares to other Vehicle Accessories & Parts Shops
Know better, choose better.
Just wanted to say thank you to Oze Parts for their amazing customer service and delivery, I ordered a part for my Toyota Camry driver side mirror and delivery was packed well and carefully and delivered with tracking number and email updates! I highly recommend this guys if u ever need to order parts for your cars
Actually quite blown away how fast the order came. Nice box, great packaging, all very professional. And the parts actually fitted, job done. 100% compliant again. If I reverse into something again I'll be sure to use these guys.
Excellent product, on time delivery, though doubtful about using Aus. Post Express again not any faster than normal. Product extremely well packaged for transport. Show details
Very easy to navigate your site in saying that having been on there before made it somewhat easier anyhow quite pleasant and straight forward process acquiring an EL falcon RHS headlight. In the past I've bought indicator lenses, that's enough babble. A+++ seller all day long Show details
Absolutely outstanding service. Product was great quality and a perfect fit. Ordered them on a Thursday morning, paid for express shipping, had them Friday lunchtime in Hobart. Couldn’t recommend more.
Great part to suit VE Commodore. Seems to be sturdier construction than the OE piece Just about to order another for second vehicle. Good communication from Ozeparts Show details
A further update to Ozeparts fr my last review, 7 months on and my original purchase of a window switch stopped working as it should have. I reached out to Ewing at Ozeparts about the issue and a replacement was shipped straight away, no problems there! Ozeparts are awesome! They are one of the few these days who have great products which they… Read more
warrant and customer service!
I highly recommend Ozeparts as they have been great to deal with and I cannot fault them even with a warranty issue, they come through to ensure their products do what they are supposed to.
I could not be happier with their products or their customer service.
Excellent service from Ozeparts. The packaging was secure, delivery was fast, paperwork was complete, and communication was very clear throughout the process. Definitely will be with the lads in the future for all the parts related subjects.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.