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Ozzi Kleen

Ozzi Kleen

3.4 from 31 reviews · View Statistics

Reviews

  • Product Quality
    3.7 (19)
  • Return Claim MadeYes (1) · No (22)
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Crap-house

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
3 comments
Ozzi Kleen
Ozzi K.Ozzi Kleen
Marc S.
Marc S.
Ozzi Kleen
Ozzi K.Ozzi Kleen
sarahj.jackson21

sarahj.jackson21South East Queensland, QLD

Ozzikleen - great customer service.

published

All staff were knowledgeable and communicated the steps of the installation of the new bio-cycle system. The installation went well despite the weather working against us.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Thanks Sarah. You and your builder really were a pleasure to work with as well. All the best from the Ozzi Kleen Team.

SueEllen

SueEllenSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Excellent customer service, reliable, honest and understanding

published

We needed assistance with a compliance issue, and with the excellent customer service and support form the team we were able to get everything fixed and working to council specifications. At times there were challenges, but not for this team, and we thank you for being so supporting, and committed to getting it all sorted, working within a restrictive environment, providing a better system, and being so very mindful of the cost. We greatly appreciate the excellent customer service, understanding staff, and would highly recommend Ozzi Kleen!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen
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Excellent Service and Quality Product

published

Great team who were approachable and talked us though the process. Completed the new septic installation in a great time frame and cleaned up the site as planned. I would defernitly recommend Ozzi Kleen, they were great.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Thank you for the fantastic feedback - from all of the Ozzi Kleen Team !

Excellent service - very professional team

published

We had an issue with a damaged reticulation unit (car ran into it), and from day 1 working to get a replacement unit was effortless and a quick turnaround from the team. I was impressed with the support that the office team offered, Sue was amazing to deal with. The implementation was so smooth and the guys were very professional, and kept me informed at every step. The team at Ozzi Kleen go the extra mile, well done !!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Hi Shane, You and Georgia were a pleasure to look after. Thank you so very much for the great review, it has been passed on to the whole team and is very much appreciated by everyone.

Echus

EchusAU

  • 9 reviews
  • 7 likes

Sort of OK

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Well done team!!

published

Looked for long time for a system , after many quotes that increased by 50-80% when they came to site I was not happy, then came Ozzi Clean who were so professional and helpful there quote never changed. Their staff are friendly and were a pleasure to deal with thanks Sue, Marc and crew

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Roger

RogerSouth East Queensland, QLD

  • 2 reviews

Very pleased Ozzi Kleen customer

published
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Thank you so much Roger for the wonderful review. You don't often hear from past customers when things are going well and it is very much appreciated to receive and hear. Kind Regards The Ozzi Kleen Team

A wonderful company and team

published

I recently purchasing a property that needed the old septic replaced and was dreading the process and the impact it was going to have on the existing garden and land. But the entire team at Ozzie Kleen were absolutely amazing from beginning to end.
Of course there has been an impact, but everything possible was done to minimise that and great care taken with earthworks and machinery through the property. They really went above and beyond in many ways. Could not fault this company, they have been a pleasure to deal with.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen
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Neil

NeilSouth East Queensland, QLD

Ozzie Kleen Treatment plant installation

published

Prompt and courteous service, and friendly helpful installation staff. The commissioning technician was a pleaseure to work with. I would highly recommend Ozzie Kleen to anyone looking to install or upgrade their waste water treatment system

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Hi Neil, Your positive review is very much appreciated and you also were a pleasure for our team to work with. Al the best from Ozzi Kleen.

Bec

BecSouth East Queensland, QLD

Great Service

published

We found the instillation of our upgraded irrigation for our dispersal unit smooth and the customer service was impeccable. Sue was extremely helpful and kept us in the loop the whole time.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

We were so happy to help you as we know it can be daunting when Council come knocking on the door! Things can change from Council records for so many reasons but there is always a way forward. All the best and thank you for the great review!

Tiarna

TiarnaSouth East Queensland, QLD

Ozzi Kleen staff are amazing to have a system with coz they are supportive and lovely to deal with.

published

Ozzie Kleen has been supportive to use during an insurance claim for our system, they kept it low in price so replacing our system got covered by insurance. We really appreciate the lovely staff at Ozzie Kleen.

Product Quality
Incentivised ReviewNo

Great service and equipment is

published

The treatment plant has only just been installed but the service and installation of everything up to now has been super efficient with office staff and the onsite service and installation department been great to deal with.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Thanks Paul. We wish you all the best in your beautiful new home.

Kylie

KylieSouth East Queensland, QLD

Efficient and reliable

published

Sue was fantastic to deal with, very efficient, knowledgeable and reliable. We have yet to commission the system but we are happy with the install, the fellas were easy to deal with and obliging.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Thanks Kylie, much appreciated. You were a pleasure to deal with as well. Thank you for the great review.

Jack

JackSouth East Queensland, QLD

Great service

published

Sue in sales staff was exceptional and accommodating. Simon who commissioned unit was very helpful and explained everything well. The guys who installed unit were friendly and efficient. Ground work around the unit could have been left in better condition . Overall great service.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Thank you so much for your lovely review, enjoy moving into your new home!

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Jack Toft

Jack ToftGreater Melbourne (Outer), VIC

  • 5 reviews
  • 11 likes

Good system, but need smart service technicians

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen
Pete

PeteVictoria

It's all our fault.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
4 comments
Ozzi Kleen
Ozzi K.Ozzi Kleen
Pete
Pete

Is this a robot response? "You certainly should have your wastewater recycling to keep your yard nice and green." ...

Pete
Pete

I will contact your "National Service Manager on 18004507" tomorrow.

John Buchanan

John BuchananSouth East Queensland, QLD

Great System and Great Service

published

The Ozzi Kleen Staff were friendly, polite and responsive. The system was installed with no hassles, and works well to expectations. We would have no trouble in recommending their systems.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen

Thanks John, it is always great to have good positive feedback. It was our pleasure working with you to add value to your beautiful property in the Sunshine Coast Hinterland.

cookie

cookieSouth East Queensland, QLD

  • 2 reviews

Complete system failure

published
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen
Beny

BenySouth East Queensland, QLD

TheseOzzie Kleene units are rubbish

published

Our Ozzie Klein has caused us nothing but grief, the smell comes into the house, it never works properly, it is always costing us money, lots of it.
The service agent says it is always working well when it is not.
The adjustments on the electronic controller does not change anything
There is not solution to problem because, the unit is faulty, the design is faulty
I would not recommend this product

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Ozzi Kleen
Ozzi K.Ozzi Kleen
Page 1 of 2

Questions & Answers

Marie

Marieasked

Can spraying round up around the tank to kill weeds affect it

2 answers
Marie
Marie

Can spraying round up around the tank to kill weeds affect it

Ozzi Kleen
Ozzi K.Ozzi Kleen

Hi Marie, It is an approximately 20mm thick polyethylene material that the tank is made from and all of the lids should be securely sealed between services. Spraying round up on the weeds around the edges of your tank is no problem. Kind Regards.

Kylie B.

Kylie B.asked

Hi team
I'm having issues with my system, my tech suggests working on removing problem house hold products. Do you have a list of what products are not optimal? I feel like I'm flying blind and my system is suffering. I know not to use biozet, but I don't know what soaps etc are suitable. I hate not running our system optimally.

No answers
Hannah P.

Hannah P.asked

Our ozzi clean wall mount is constantly beeping but no light are on or flashing. Any ideas on what’s wrong?

1 answer
Ozzi Kleen
Ozzi K.Ozzi Kleen

Hi Hannah, thanks for reaching out to us - can you please give our 1800450767 number a call and go through to our Service Department. They will definitely be able to troubleshoot and help you out. Kindest Regards

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