TheseOzzie Kleene units are rubbish
Our Ozzie Klein has caused us nothing but grief, the smell comes into the house, it never works properly, it is always costing us money, lots of it.
The service agent says it is always working well when it is not.
The adjustments on the electronic controller does not change anything
There is not solution to problem because, the unit is faulty, the design is faulty
I would not recommend this product
These guys really helped us out in a crappy situation. Their service was prompt and accurate. All the trades arrived on time, worked really hard to accommodate our needs and did so promptly and with a smile on their faces. They were all brilliant to work with.
were I live it's very hard to get a service agent
it's very hard to get a service agent to come to my town .. I've contacted ozzi kleen about this and they contacted my local service agent he showed up once and that's it .. waste of money these systems are . and I wouldn't recommend anyone buying one ..
This system was sold to me as an environmentally friendly system that would be low maintenance and problem free. I have used it in accordance with instructions, I have had the system serviced and still it gives problems. It is NOT environmentally friendly. My 25 year old septic was less trouble and cost than this! My water usage and associated cost has significantly increased since installing this system and after 5 years it still does not work properly. Ozzi Kleen's folded arm insistence that its my fault and that its only a machine, so e...xpect problems adds no value and resolves nothing. After repeated attempts to have the problems sorted (over 5 years) there should be some legal recourse, surely this product is not of a merchantable product!
Purchased an Ozzie kleen treatment plant about 4 years ago nothing but trouble.
All my lines a blocked again Ozzie told me I used to much fat we very rarely cook with fat we wipe down plates and use earth products
Have had 4 plumbers out none f them want to touch it. They all said the system is useless no help from Ozzie at all. $10000 down the sewer now looking at a new system
Their Service Agent is 'Waste Managers' aka 'Lapinskas Holdings Pty Lyd' central north coast NSW
1. Quoted for a complete rebuild, only to be hit up for more $$ once the system was pulled apart.
2. Initially told 3 yr warranty on parts, which turned out to be a 3 month and one year warranty.
3. 3 yrs later and apparently it needs another rebuild! OzziKleen response "..yeah that sounds right.." I had another bloke look at it and he said it does not need a rebuild, just a pump. He replaced the pump and I have saved about $1100 on what [name removed] would have done.
4. Waste Managers wants $$ for 1yr services up front (+ addition $ ea service!)
Summary ..Their Servicing Agent is fast talking..guarantees galore..demanding of $$..I would not recommend him..
Excellent economical product
I find unless asked that people only review products if they have a bad experience so I thought I would review a product that we have had Installed at our home for the last 10 years.
The Ozzi Kleen system we had installed was to replace a failing septic tank. Other than regular maintenance over the last 10 years we have had to replace an effluent pump and some sprinklers and that has been it. The system does not smell, and quietly goes about its business. The treated water that it produces does not smell and we use it to keep our grass and ga...
Ozzi clean rubbish
Just dont waste your money these things are just rubbish .The control panel blew got it fixed blew again .They say oderless what a lie unless you dose it with massive amounts of chlorine tablets it stinks oh and they also you can water your garden tell me what plants like chlorine this thing is the greatest waste of money i have ever spent on anything three out of four in our street got sucked in to putting them in to our new houses and all have had big problems they should be banned for false advertisement and a shonky product.
Constant problems with this system. You name it, we’ve been through it. It’s been a money pit and I would never recommend this system to anyone. Currently need the controller panel replaced, this will be our second in less than a year. Which looks like it’s going to be over $1000 to replace..
Our Ozi Kleen is approx 18months old now. We make sure not to put any fats, oils, or non-degradables down the system, and our laundry water does not go into this system. We had an issue with dishwasher tablet wraps blocking the filter, but changed brands and that was fixed. Other than that, no problems. It’s serviced every quarter and we have four sprinklers on ours. After recent cyclone when we lost power for a week, the system needed help to restart once the power came back on as the sludge had firmed up in that week.
No problems with recommending this system.
Not Happy Electronic Control box Failure
I installed an ozzi Kleen at my rental property and at about 11 months the electronic controller box was noticed by the service rep to have no power, At the time the tenant was moving out so I didn't think much of it. When the new tenant move in it, It was found to be faulty and this was about 2 months later.
They tell me it is not covered by warranty as it is now past 12 months on your unit even though it is advertised on ozzi kleen web site that it has a 3 year warranty. At about $700 I am not impressed. I have sent in a letter stating con...
DO NOT get an Ozzi Kleen Sewage treatment plant. We built a new house and were talked into buying one from the local plumber. It has been a nightmare are requires constant maintenance. I have replaced the pump twice and have to check that the decant float is not fouled once a week. Luckily, I can do these things myself. If you had to get someone in to do this work, it would cost a fortune. Have a look at the Whirlpool site for a long list of complaints. Ozzi Kleen provide no assistance and simply tell you that it is your problem because you are putting something into the system that you shouldn’t. In our case, this simply isn’t true. Do yourself a favour and avoid Ozzi Kleen like the plague.
Questions & Answers
Do the systems smell? Also, if not Ozzi Kleen, do you have any other recommendations?
they can smell if not serviced properly every 3months.. I wouldn't recommend them if u live out in rural area if that's were u live as its really hard to get a service agent to come and service it .. also ozzie kleen isnt much help with getting service agent to come as they say it's not there problem... they did help me once but it took a month of complaints but than the service agent only showed up once because he said we live to far out his way
I have had my system serviced regularly since installation in 2013. From day one it has given problems. I am now onto the second service agent. The first gave up, he couldn’t get it going right. He was good plumber but spent so much time with no result that he eventually just stopped taking calls. The new guys are great, they have tried everything to have this system work as it should, this year I have spent > $1200 and as I speak it’s still not working. Does it smell? Well it depends what goes wrong but yes it can! But that would be the least of your problems. My advice DON’T BUY ONE OF THESE. They’re rubbish and the organisation selling them is useless they burn the customer and the service agents. Not sure yet what the best alternative is but I have been recommended Taylex by a couple of different plumbers who service these systems.
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