Ozziee Movers
Verified42 reviews
Worst experience I have ever had with movers! The Indian lady only screams at customers and demands 50% payment at lunch time half way in the move!. Pressuring to pay balance even without doing the job properly at 7.30pm and insisted that the movers STOP having only moved two thirds of my belongings and left me to do the balance of my move… Read more
myself!. 11 hours with 2 very slow blokes cost me $1580 for a 2 bedroom apartment move! No invoice or receipt provided. Damaged my BBQ and furniture and actually kept a few of my items?. Very slow and unprofessional. Also did damage to walls in common area and not only refused liability but actually disconnected both their mobile phone numbers and replaced with a robot voice now for bookings. A nightmare experience! they should be shut down!
Ozziee Movers were one of the cheapest quotes we got for our move. 3 Bedroom double storey. They responded well to all my queries. On the day the move went smooth, the guys packed all our stuff with great care and used lots of blankets and straps to ensure we had no damage. Would highly recommend them and definitely use them again. Show reply
Worst experience we have ever had with movers. Do not get their service if you want proper service. The Indian lady only screams at customers. Pressuring to pay even without doing the job properly. Scratched my brand new fridge and left some most important part of the bed. Very slow and unprofessional.
Reviews with attachments
Very rude and unprofessional. Worst customer service in the world. Even scammers are polite. They removed my review – I hired Ozziee Movers, they asked for a $150 advance for booking which was supposed to be in the afternoon but came at 6pm. They asked for another $160 amount, when asked why, already paid $150 advance, then they threatened if you want the job done or not. I already paid in advance so no choice for me. Their hourly rate is $100/hr but I paid $310… Read more
for two hours which they said includes service charge and GST. Later 2 hours passed, and they again asked for another 2 hours in advance to complete the job. I told them it won't take 2 hours and on top of that the job is still not finished. Again got threatened if I want to get the job done or not. I paid for another 2 hours and the job finished within an hour. Then I asked for my refund, they said we will sort it out. Then nothing sorted. After a lot of text and phone call they asked me to email account details but out of contact again. They even removed my review from their website.
Awful service – We booked this service two weeks in advance prior to moving home. They cancelled the day of the move due to a truck breakdown. Although this happens, the customer service from the lady on the phone was unacceptable. She was extremely rude, unprofessional and unwilling to resolve this matter or come up with any solutions. The options given were to… Read more
either cancel, reschedule in 2 weeks time or for us to hire their smaller trucks and move the stuff ourselves. If the large truck broke down they could’ve used the smaller trucks they offered to us to proceed with the service. Due to this we had to extend our lease another week and pay additional rent. The customer service and the attitude of the lady on the phone was extremely disrespectful and the company was unreliable.
Absolutely Pathetic – Giving this review 1 star is even a far stretch… Clear damage was done by the removalists, no doubt by employees under the influence and with crap for brains. No accountability or help to fix the problem. Do yourself the favour and look some where else.. it’s cheap and nasty for a reason
If you want your move to upset you call OzzieeMovers – The only things they did correct was turn up on time, It took 6 hours to move a 2 bedroom unit 25mins down the road. On the phone the whole time, tried to over charge me, went to the wrong drop-off address and smashed my tv and tore my seat cover. They refuse to cover on insurance and told me that I should have boxed the tv before loading and said… Read more
I should have got my own insurance. DON'T USE THEM. Worst move iv'e had and I move once a year for the last 7 years.
Positive reviews
Keep up the spirits, Ozziee Movers! – We engaged Ozzieee Movers to move our furniture and household items and they did an excellent professional job and completed the work ahead of the stipulated duration. The persons who came for the job were very polite and carried out the job with a smiling face!!
EFFICIENT AND FRIENDLY SERVICE – Ozzie moved our apartment - arrived on time, packed and unloaded within 2.5 hours. The guys were friendly , worked hard and took care with our furniture. Would use again!
Fast And Excellent Service – It was a good experience.! The movers are polite and friendly. Excellent experience working with the guys. Very good service and reasonable cost. I strongly recommend Ozziee Movers to everyone who is looking for removal services.
Negative reviews
The two movers who attended were polite, however they arrived without proper drill tools. As a result, it took them over three hours to disassemble and reassemble just two beds. One of the beds was not fully assembled, which I only discovered the following day. I also noticed a small dent left on the wall of my new house. I raised these issues… Read more
with the company, but they claimed they are not responsible as the movers had already left the premises.
Word of advice: do not make payment until you have thoroughly checked and verified that all work has been completed to an acceptable standard. They may pressure you to pay early, but stand your ground and insist on supervising the completed work before releasing payment.
If i could give them zero stars, I would. Booked in a move, should have seen the red flags from the beginning when i got messages from two different numbers. Cancelled on the morning of the move, even though we were “first job of the day”. Both my partner and i had taken the day off work for it, we were offered a later slot in the day, so we said… Read more
yes. That time rolled around and no one showed up. When i called to see what was going on, the lady on the phone was extremely rude, tried to offer me the next day, to which i declined as I wasn’t taking another day off work. Her reply was “well if you don’t accept the offer then that is YOU cancelling us, therefore wont be refunded”. She hung up on me when I told her how ridiculous that is. Took me 2 weeks to eventually get my money back. Absolutely disgusting people.
Please check and share which company booked you . As… Read more
BEWARE - DON'T GET CAUGHT – Don't use these shonky house cleaning operators. Reflecting on my experience with these rude and arrogant people (especially their Indian receptioniste (?) - they required $430 prior to job starting and job completed unsatisfactorily with the result of me having to hire another cleaner to complete due to time restraints in relocating from the… Read more
rental property. They claimed I paid for a "end of lease" clean in lieu of a "bond clearance clean" for my 3 bedroom rented home - don't know what the difference is ??? Upshot of it all is that I am out of pocket another $350 and worse off for the experience. Don't get caught like I did !!! Unfortunately, I am not going to spend more good money shagging around with these crooks lodging a complaint with Consumer Affairs !!! I don;t know who they hire for their good (??) reviews !!!
Find out how Ozziee Movers compares to other Furniture Removalists
Know better, choose better.
Recent reviews
Worst Service Ever! – All the bad reviews you can read are true, based on my experience. I booked my removalist and cleaners with them, and the lady I dealt with was very unprofessional, rude, and sarcastic. Unlike other services I have used before, which only ask for payment afterward, this lady demanded a large deposit or full payment upfront. They advertise as an… Read more
end-of-lease cleaning service, but this is misleading. The shower, blinds, and oven were still dirty in my 2x1 apartment. They failed to deliver on their advertised services. I plan to file a complaint with consumer protection, as I have proof that they did not perform the proper cleaning job. I hope this lady learns her lesson and understands the importance of customer service and proper manners.
Worst experience ever – Firstly they arrived 3 hrs late, in a graffiti truck, we have a 5 bed house that needed moving the two indians only grabbed light items, they only filled THE truck a quarter of the way, said it would be quicker as we were moving around the corner asked for $350 when they arrived at the other house. I said no way as we have a full house of… Read more
furniture ill pay at the end of the move, they said that will take 2 days and they want $150 after each delivery. I'm like no F ing way, I'll pay you at the end of day they were aggressive my husband paid them and told them to f off. So they wasted our time, had to organised another removalist, that were professional the next day This poonjab company is a scam STAY AWAY IT WILL BE COSTLY.
Cancelled on me last minute no refund given – Review https://www.facebook.com/OzzieeMovers?mibextid=ZbWKwL Do Not use this company I booked a month in advance advance paid a deposit I emailed and got confirmation a week before then the night before I messaged to confirm time for the next day I Received a phone call for an extremely rude lady at 4pm saying they won't be coming as the… Read more
truck needs a service When I asked why was it booked for a service when I have already partially paid for my move and why didn't they contact me with notice she said it wasn't her job I said what about my deposit she did you can have that back in 72 hrs I said I needed it now to pay another company and I was rudely told that's there policy nearly 2 weeks later I still have not relieved a refund my calls and emails get ignored and when I did speak to someone was told they had wrong bank details so txt then again still nothing and still no reply to any of my calls emails or texts
Don't Hire- Worst Company to Deal With – Hired them for moving my house, paid $200 Three weeks in advance, didn't turn up till 2:45pm on the day.No comms and when asked this lady named [Name Removed] started shouting. At booking time told me that she will send 5 ton truck turned out to be 3 ton truck and hired from another company Elite Removalists. [Names Removed] were great guys to… Read more
work with but this Lady [Name Removed] started Harrasing me right in the middle of the job to pay her other wise will stop the job. Hang up on me twice and kept harassing me until my partner asked me to shut her up and pay whatever she's asking. She doesn't know how to deal with customers and is a horrible person to deal with. Didn't provide her certificate of currency beside my requests, foreshore a dodgy company. Will never ever recommend her to any one. I wish they have a negative rating would have given her negative 5. Horrible company to deal with!!!! STAY AWAY from her
Do not hire – Please don't hire, Agreed upon day and paid deposit, requested multiple times for the company to give me a time frame to work with as it wasn't possible to wait at home all day. we had received no correspondence from the company at all, I had asked for a time frame from them multiple times being met with the response we will let you know on the… Read more
day, or we will let you know a day before. Ozzie movers then didn't proceed to contact us at all till 2pm on the day of the move, assuming that the movers weren't showing up at all, we had made other arrangements to move. Knowing this I reached out to them via phone only to be met with declined calls, then via email, and then via the one flare website, this was the only way I was able to contact them, trying to get a refund from the company as their services were not provided, only to be met with excuses and lies. Please save yourself the trouble and DO NOT HIRE THIS COMPANY
So unprofessional and appalling customer service – They just cancelled on me this morning saying their staff called in sick. This is after they confirmed the job yesterday at 2.43 pm after receiving my deposit of $200 out of a $275 job. Moving a 3×2×2 house here and I just don't know what to do!!! How is that to start your Saturday. Wouldn't touch Ozzie (non) Movers with a barge pole. Show details
Not sure if I posted this. They refused to return my deposit until I took down this review.
Excellent friendly service – I just don't understand how there can be so many negative comments on this site! We moved from our 6 bedroom home in Parkerville to our temporary home in Stratton and on to Brabham to store furniture and everything went smoothly and in a very timely way. The two young guys, Francisco and Giacomo, worked hard to provide a quick but careful service… Read more
and the job was completed in the expected time frame. Great work Ozziee Movers! We'll definitely be using you again in a few months time when our new house build is complete.
The Worst Moving Experience in my Life – I booked my move from my lease in Kelmscott to my new home in Hilbert. I booked over a month in advance and paid the required deposit. I had booked for Friday 30th September. On Wednesday 28th of September they rang me and said I had to move the next day as they had to get the truck repaired on the Friday. I was not ready for this and had to… Read more
pack like a mad thing. Was told they would arrive between 7:30am - 9am. This kept changing and did not get picked until close to one. Only one trained removalist and a young boy who did not really know what he was doing but they were polite. All the boxes were left in the garage. The night before the move I had transferred some money via my bank account and $120 on the credit card. The next day the CC was still in progress and even though receipts were sent through the office person kept ringing me (8+) times to pay the extra. I did but before I could stop the CC payment it cleared. I am now waiting for the refund but have had no luck and am taking it further. The truck was not quite big enough for the move. It was a normal 3 X 2 and they were informed of this. When communicating for any reason with the office, I found them extremely rude and unprofessional. Did not listen to any of my concerns and talked over me. DO NOT USE THIS SERVICE.
An absolute joke for reception – Reception booked us in from 11-1. At 12:30, we called and asked and they said they were running behind because the job prior was bigger than expected and would be here at 3pm. 2:30 rolls around and still nothing, so I called again, and was told the truck was stuck in a sink hole and the movers were unable to work while stuck, and was told to wait… Read more
another 2 hours “just in case they can make it today”. When asked if we could reschedule for the next day, we were told that no, we couldn’t because there’s nobody available to take on the job, but they can move us 2 days after our lease ends. My partner -who was sat beside me through the entire phone call- called back 10 minutes later and asked about the sink hole story, as a quick google showed no sink holes in Perth whatsoever, and the receptionist told him that she never said the truck was stuck in a sink hole, and claimed she didn’t know what a sink hole was. She said that she had told me the truck hit something and was stuck. After arguing with my partner back and forth and trying to yell over him while he spoke, he asked where the truck was, so we could go check it out. She then said the truck had been towed and was no longer stuck, but then went on to give out the clients address - down to the unit number in a retirement village - to my partner, who is a complete stranger. The lack of confidentiality the clients have is concerning. We drove to the address to see what condition the truck was in, as she had also told my partner that the truck is too damaged to move us the next day. When we arrived, we spoke to the movers - who were super lovely and helpful - who told us that they had driven over a curb, and the truck wasn’t damaged, nor did it stop them from working. The reason they were so late is because the receptionist booked the job in for a 3 hour time slot, knowing they would run over. They had been at the same job from 7am, and at this point it was 4pm, and they estimated they would still be there for another 2 hours. My partner called the office again, and the receptionist tried to tell him that she had informed both myself and the other contact person on the account the reason behind the delay. She spent the whole call lying to him until he told her that he was looking at the truck and had spoken to the driver, who told him a completely different story to what she had told us. He asked for a refund on our deposit, as the job would not be able to be completed within 24 hours of the arranged time frame through no fault of our own, and she hung up on him. When asked about the refund the next day, she was rude and gave horrendous attitude. Would not recommend the company, and I hope the removalists that work for the company are able to find somewhere better to work for, where their time is respected and they are appreciated by the office staff, as they were such lovely blokes.
Find out how Ozziee Movers compares to other Furniture Removalists
Know better, choose better.
The worst ever Removalists!! – I had booked them for moving our house 3 weeks before actual day. The house was to be leased in 3 days after our move. Ozzy removals we’re to come at 8.30am but a day before around 3 pm, they called and said that none of the movers are available as all of them have caught COVID. Such a blatant lie few hours before the service time. Highly… Read more
unprofessional, rude and non apologetic. Never ever book your move with them!!!! We lost money and our minds because of them.
If I could give negative stars, I would!! – DO NOT USE THIS MOVING COMPANY!!! 3x2 - not a lot of stuff in the house, would have been a simple move Booked well in advance for 12-2PM today, Ozziee Movers called at 11:15AM to tell us they can’t make the job and we have to cancel. Customer service was disgusting - they couldn’t give a crap about how much stress this put us under. **Update***… Read more
And to top it off, two months later STILL haven’t given us a refund!!!! What an absolute disgrace of a company. Beyond a joke!!
Perfect service – It is absolutely awesome and they always help when we need it. Very decent & hardworking guys to work with. Really Appreciated and strongly recommends OZZIEE Movers. Goods moved in pretty quickly by them in a safe manner. Thank you Show reply
Excellent service, boys were awesome – Really easy going, boys were polite and quick to get the job done Guys did an awesome job with my furniture Would use again in the future Thank you for your service Ozzie movers
Goons, Thieves and Dishonest – NEVER USE THEM 4X2 move from Wellard WA to canning Vale WA. Overcharged my card without my authorisation. Extremely rude and unreasonable person 'Natasha' Movers were third party stole my stuff. When called to resolve, they have blocked my number Please never use them.
BUYER BEWARE!! DO NOT USE THIS COMPANY!! – The worst company I've ever used, was booked for MIL, she received a call on the day before they were scheduled saying they would be there in15mins, she explained that she wasn't ready and did not have keys for the storage unit, the rude manger replied that she'd better be ready and get keys as they'll be they soon. The removalists themselves… Read more
were really helpful given the circumstances, ie , bed hadn't been dismantled as they were a day early. MIL was thrn told that the original day she booked was no longer available and had to wait another 2days for them to finish the job. She was charged a for the large truck, which was actually was broken, when questioned, the management was rude and dismissive and still charged her well over the quoted amount, without the MIL actually signing or giving authorisation. We are currently in the process of taking this further and just don't want this to happen to anyone else.
Ozzie Movers are an utterly unprofessional business – Ozzie Movers are an utterly unprofessional business. The managers/owners need to have a good look at their attitude towards customers. Don't spend your money with such an argent company. You don't get what they advertise, their experienced staff are given inexperienced hands, expect a training exercise at your expense. Damaged furniture due to… Read more
inexperience, job running well over time $$$$ because the professional removalist needs to train on the job, I felt for him.. the hand he was given, was a first day on the job, he didn’t even know what a furniture dolly was or how to use it. As for the Mangers/Owners, they have a disgusting attitude towards clients. I'm a director of an SME, and if one of my managers talked to a client the way I have been, it would be pack your box and go. They offered a 30min discount on the job, I haven’t taken it. Don’t want a discount, at my expense, let this review be heard.
Dishonest – I would not recommend Ozzy movers. They give you a quote based on the information you give them, then as soon as you get to the location they telly you the stairs are harder then they expected and that it's going to take an hour and a half extra then expected. They charged me a whopping $280 on top of what I was quoted. So, so dishonest. Do not do… Read more
business with them. I was under financial hardship and they have now placed me in extreme financial hardship.ZNot a nice company at all.
Scammers – I had a house of things that had to be moved on a particular day by a particular time. I stated clearly when I legally had to be out of the house. They didn’t turn up….like at all. It seems from other reviews this style is common with them. I was devastated and had to call a friend with truck. I’ve told Real Estate agents about them. They are on… Read more
a serious black list and i’d say not far off being pulled onto a news programme that exposes scammers. WATCH OUT for them. They’re liars and mentally ill - criminally minded. Should be in prison but definitely NOT trading!
The worst moving experience ever had! – Do not use if you want to have an easy stress free move! This is the most awful experience I have ever had with hiring a business. Booking was made for my elderly mother to move house with the time given from Ozzie Movers to be between 10-12 on Saturday. At 9:30 on the morning of the move a text message was received stating they had a ‘slight… Read more
delay’ and an ETA would be provided later in the day. At 3pm still no word to which we had to ring them to find out that the issue was an apparent ‘truck breakdown’ and would now be coming between 5-6pm! No apologies or discount offered despite the terrible communication on their end. At 4:30pm they then advised they were no longer able to make the job at all on that day and would need to reschedule to the following morning for an agreed upon time for 6-8am. Once again a no show! We had to ring AGAIN to follow up what was happening. Finally they show up at 9am with 2 guys but only 1 guy actually doing the work! The second guy absolutely useless with a clear lack of experience or common sense! A quick 1- 2 hour job then dragged out to 3-4 hours. I highly suspect there was no truck breakdown and that the business is so poorly run by clearly inexperienced people that don’t have an ounce of business or customer service experience. All other poor reviews were given the same excuse of a ‘truck breakdown’ I’d say they overbook and have no proper schedule whatsoever. Avoid at all costs!
Avoid – Worse removalists I've ever had They took 6 hours to move 10mins down the road. Drove 20mins the opposite direction. Carried 1 box at a time (some small and light) and never used anything to move boxes quicker. Completely broke a TV and damaged a seat. 1 of the men were on the phone the entire time. Now they're refusing compensation? Not very… Read more
happy at all!! I've moved from Brisbane to the Gold Coast with the MORE to move and it took half that time INCLUDING the travel.
The worst service I’ve ever received – 3 bed house, moving 3 minutes away in the same suburb, Movers didn’t turn up between 12 and 2 which was agreed, I spent hours calling them to be screamed at by the office, they eventually showed at 5.30 because I had to beg them as we have a baby and had no beds to sleep in - they overcharged us and we are still waiting on a refund, today the same… Read more
woman screamed at me again when I tried to offer feedback and ask for the overcharged money back. They are intimidating and the service is the worst I’ve ever received - do not use this company!!!
Sukh has been very helpful and efficient, I would recommend Ozzie mover.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Imran you booked movers, not assemblers or… Read more (+1 reply)