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P&O Pacific Explorer

P&O Pacific Explorer

2.4 from 96 reviews · View Details

Reviews

2.4

96 reviews
5
(15)
4
(13)
3
(13)
2
(10)
1
(45)
  • Value for Money
    2.0 (28)
  • Transparency
    1.9 (24)
  • Trip Length7.591 days (22)
  • Booked Through
  • Entertainment
    2.9 (26)
  • Rooms
    3.0 (26)
  • Food
    2.6 (26)
  • Staff
    3.5 (26)
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Peniman

PenimanGreater Melbourne (Outer), VIC

  • 12 reviews
  • 16 likes

P&o the worst customer service!! Lies lies

published
Transparency
Value for Money
Booked Through Cruise Line
Thana P.

Thana P.Sydney, NSW

Very poor business Practices

published

Booked a cruise paid deposit cancelled 3 of March over 10 phone calls and messages over Facebook. Operator said 10 days from cancellation date I was to get my refund still waiting

Transparency
Value for Money
Trip Length11 days
Travelling Party Adults, Children and Teens
Booked Through Cruise Line
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Pam

PamDyers Crossing, New South Wales

  • 3 reviews

Very disappointed

published

Booked a cruise with 15 other friends
Should have been awesome trip but far from it
We would book a table so we could all sit together get to restaurant and be 2 tables for us but not together. They didn’t get that we wanted to sit together
It was only 3 port cruise but we only went to 1 port because they wouldn’t put the tenders in at one port so went on to the next port no had to turn back to the first port as there was a medical emergency
That’s fine but the attitude was too bad so sad , we got $56 compensation

Very disappointed with P&O will not travel with them again

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MrsBrims

MrsBrimsSouth East Queensland, QLD

Disappointed and Frustrated

published
Transparency
Value for Money
Travelling Party Babies
Sarah M.

Sarah M.Sydney, NSW

will never use p & o again !

published
Transparency
Value for Money
Booked Through Cruise Line
emdeme

emdemeNewcastle

  • 49 reviews
  • 32 likes

First time cruisers

published
Transparency
Value for Money
Trip Length8 days
Travelling Party Adults
Booked Through Cruise Line
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Entertainment
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ZanaH

ZanaHCanberra Central 2602, ACT

P&O Explorer Comedy Cruise

published
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Value for Money
Trip Length4 days
Travelling Party Adults, Children and Seniors
Booked Through Third Party
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Denise

DeniseSydney, NSW

  • 2 reviews
  • 1 like

Horrible experience

published
Trip Length4 days
Travelling Party Adults, Children, Seniors and Teens
Booked Through Third Party
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Draganotz

DraganotzSydney, NSW

  • 16 reviews
  • 9 likes

Once was enough

published
Trip Length3 days
Travelling Party Adults
Booked Through Cruise Line
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Brian F

Brian FPearce 2607, ACT

  • 2 reviews
  • 3 likes

Like no place on earth, like hell!

published
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Trip Length8 days
Travelling Party Adults
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Smelly, Bad Food, Tiny Coffin Like Rooms, Inappropriate Entertainment & Super Expensive On Board!

published
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Value for Money
Trip Length8 days
Travelling Party Adults, Children and Seniors
Booked Through Third Party
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Food
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Mercyfen

MercyfenHunter Region, NSW

Boring Cruise

published

My sister told me how wonderful cruises were but had never been on a PNO. The weather wasn't great so we had to look for other things to do on board. In the 10 days only one movie was shown in the theatre in the afternoon. No games room. Had a trolley that was only available from 9-10 with all the same games. No afternoon tea. Thought we would go to high tea for something to do but they were charging $29 each where on other cruises its included. Gatsby night was around the stairs with no where to sit or put drinks and only played one song from that era. If u didn't want to sit and drink all day there was nothing to do. Spoke to heaps of people and 9 out of 10 felt the same way and would never cruise PNO again.

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Trip Length10 days
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Tanya

TanyaPeel, WA

  • 4 reviews
  • 9 likes

Enjoyed through and through!

published

Came back from a New Caledonia cruise, fantastic! The food, comfort, entertainment - everything was top notch! It is true we did not visit the two scheduled islands due to weather and a medical emergency (drunken passenger's fall), but it was beyond the crew's control.

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Value for Money
Trip Length8 days
Travelling Party Adults
Booked Through Cruise Line
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Disappointed

DisappointedThe Mallee, VIC

Hop on hop off bus

published
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Tony S

Tony SSydney, NSW

  • 2 reviews

Best Short Cruise Ever

published
  • +1
Transparency
Value for Money
Trip Length3 days
Travelling Party Adults
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Anonymous

Anonymous

  • 2 reviews
  • 2 likes

Worst cruise

published
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Trip Length8 days
Travelling Party Adults
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Christine R

Christine RAU

  • 5 reviews

Probably not a good idea to show me an offer on MY FACEBOOK that I can't have

published

Booked a few weeks ago and now they're showing me that my cruise now comes with a drinks package. You might no want to show this in MY FACEBOOK FEED if I am not eligible because I already booked. Thanks for nothing guys!

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Value for Money
Pennie

PennieIllawarra, NSW

First n last cruise

published

We only made 1 out of 3 stops nothing to do on board staff in spa are to busy to even serve u really disappointed in this cruise cost me a small fortune for nothing

Transparency
Value for Money
Trip Length8 days
Travelling Party Adults
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Nexusunprofessional

NexusunprofessionalMetropolitan Adelaide, SA

  • 3 reviews

Don't give credit card authority.

published

Cruised with them to Loyalty Islands. Didn't get to the last Island. Apparently it happens often. 3 days of repeat nothingness. After returning and all room accounts settled, 4 days later debited accounr $49, nothing purchased and the customer line don't know why, "said take it up with your bank". Unprofessional stealing!

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Rue

RueSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Paying for water

published

Upon looking into booking a cruise with p&o I discovered that you have to have a drinks package even for water.
I think this is disgraceful and wrong to charge for this, and for this reason I would never book with this company before even looking into any thing else.
Why don’t they add this to the cost of the cruise instead of making an essential item an extra.
Disgraceful
I have cruised with Carnival, water and soft drink was included in the booking price, alcohol obviously extra.

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Questions & Answers

Viv

Vivasked

P&O Pacific Explorer

what are drink packages prices please

1 answer
char-m
char-m

you can get that info from their web site we took out the package for coffee water and soft drink and mococktails found it to be great value included ice chocolate iced coffee, coffee large are 4.50 small 4.00.

Mary D.

Mary D.asked

P&O Pacific Explorer

Can we book for the black circus before sailing at all, i think it would be a great evening for my husbands birthday?

No answers
Mami H.

Mami H.asked

P&O Pacific Explorer

Do they offer dinner package ? If so how much ? Please

No answers

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