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P&O Pacific Jewel

P&O Pacific Jewel

2.9 from 372 reviews

See the Best Cruises in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
93
4 star
60
3 star
47
2 star
76
1 star
96

Shirley B.

Shirley B.North Queensland, QLD

  • 7 reviews
  • Verified customer

Great holiday

published

This was our 2nd cruise and we travelled in January 2019. Hubby and I booked the romance package which is well worth the $200 it costs. Trip was great, service was always impeccable and couldnt fault at all. Room was great, perfect room location with great service in the room.

Value for Money
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Travelling Party Adults
Booked Through: Cruise Line
Cruise Experience
Entertainment
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Food
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Amazing

published

My family and i had the best time ever!! Staff were 5 star, food could have been better sometimes but was always another option to try other food. The entertainment staff blew us away! what talent!! have now been on 2 p&o cruises and have booked our 3rd! best way to travel.

Trip Length8 days
Travelling Party Adults
Booked Through: Cruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
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mariac

mariacGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Never again.

published

Booked through an agent and was okay but the experience on the Jewel wasn't good. Crew was good but food and entertainment was nothing to boast about. It was about money. Won't go on P&O ever again

Value for Money
Transparency
Trip Length16 days
Travelling Party Adults and Seniors
Booked Through: Third Party
Cruise Experience
Entertainment
Rooms
Food
Staff
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Never Again

published
Value for Money
Trip Length4 days
Travelling Party Adults
Booked Through: Cruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
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1st Cruise with P&O and most impressed!

published

Great Cruise

published

The twelve night cruise was just awesome. Really enjoyed it. This was the first cruise I have ever taken in my life


Sandra

Sandra

  • 2 reviews

Awesome cruise with P&O

published

Just came back from a 12 night Pacific Islands cruise with P&O, this is my fourth cruise with P&O, fantastic cruise, as always, the entertainment team was brilliant every night, food was awesome, great choice in the pantry and also in the Waterfront Restaurant. The rooms were spotless clean, as always, they were cleaned twice a day, with fresh towels supplied every day, and the staff were lovely, courteous and smiling and happy. The booking experience was smooth and straightforward, looking forward to my next cruise with P&O!


Helen Slater

Helen SlaterVictoria

  • 2 reviews
  • 2 likes

Never again P&O not even if it was free.

published
johncc

johnccAU

  • 3 reviews
  • 7 likes

very disappointed. never again P & O

published

P&O is cheap for a reason. The staff was unbelievable rude. We were treated like animal. No one in waterfront restaurant answers anything. we were left on table for one hour without given a menu. One of the waiters even refuse to serve us. They pretty much throw food to us like they are feeding their dogs. I have reported to P & O after forced to answer their long lists of mandatory questions, and I received no feedback at all. I was totally ignored just like its done on the cruise.

Spend the little extra for a different cruise line.

published

Ripped off

published

Disappointed first time cruisers

published

Xmas cruise

published

I took my four daughters various ages on this cruise for Xmas. I have completed many cruises on my own but I have to say this cruise was a disappointment. Food was awful in all areas. Particularly Xmas day. Many many families with children on this cruise and P &O did not cater for children regarding food. I spent hundreds of dollars on take away. Kids club was well below par. Little communication between staff and me. Trying to get staff to take on board my advice regarding my girls fell on deaf ears in the end they did not go. I felt sad to think that this lovely old ship has ended up with very poor rating. Let's up when replacement comes for her P &O will do something about quality of food child care etc. I will be watching!!


Never Again

published

We too have just returned from Xmas Cruise on the Jewel.
Never again..what we experienced left me speechless!!
The food was awful in both the pantry (which I could not stomach) and the restaurant.
We ordered the lobster one evening actually Xmas Eve (nothing special being served!!) we both left the lobster..words cannot describe just how tough and inedible that dish was and we paid $60!!
You pay for pizza/hamburgers/chips..never ever experienced that on board any ship.
If you have never cruised before maybe....but I for one never again!!!

emm

emmadelaide

Never cruise with P&O

published
Tracey

TraceyPort Pirie South Australia

Focusing on factual .. Christmas cruise December 19th to 27th .. Melbourne , KI, Tassie return Melb

published

  • Verified customer

Best Christmas eva

published

Unhappy

published

The booking process and embarkation and disembarkation was efficient.
I found the staff in cabins and around the ship very good, Pleasant and helpful.
The excursion cost was very high and did not appear worth the cost.
The greatest disappointment was the food,! The food was generally tasteless. There was never enough seating in the food court were the main variety was to be found. The fish and seafood restaurant was terrible. The fish terribly over cooked, it was not busy so no excuse. The high tea was very average. I felt that at times the wait staff were embarrassed to serve it!
Cabins old fashioned but fine. Not enough seating in the atrium.


Pantry Food

published

Traveled from Melbourne to Tasmania and Kangaroo Island, the Pantry what can I say the food was disgusting, cold, bland, the fish was tasteless, Water front restaurant overcrowded, you had to share a table with others, no captain to be seen on the cruise at all, very disappointed. The staff on board were brilliant actually felt sorry for them working in the conditions that they did. Overall would never go on a P & O Cruise again.


Bruce

BruceVIC, 3561

  • 2 reviews
  • 5 likes

Don't go with P&O - first cruise nightmare ----- New Guinea Island Encounter 10 days

published

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Questions & Answers

Ajw

Ajwasked

Can you buy alcoholic drinks to take to your room (6 pack beer/ bottle of wine)?

No answers

Mick F

Mick Fasked

Do they have KFC Or Macdonalds food on the pacific jewel

1 answer
CLAUDIO
CLAUDIO

i wish they did cos it would be better quality than the junk they serve up


Easy

Easyasked

Are collarless shirts allowed in the evening

2 answers
Skids
Skids

Yes, I wore T Shirts everywhere.

CLAUDIO
CLAUDIO

most assengers wear an nrl top so you should be overdressed


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