2Panasonic NN-CD997S

Panasonic NN-CD997S

 VerifiedMPNs:1340 and NNCD997S
2Panasonic NN-CD997S
2.6

65 reviews

PositivevsNegative
31%15%54%

Build Quality
3.4
Value for Money
2.7
Ease of Use
4.3
Cleaning & Maintenance
3.8
Noise Level
2.8

Reviews

65 reviews
Mick Dance
Mick DanceHunter Region, NSW2 posts
 
Build Quality
Value for Money
Ease of Use
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Noise Level
Ennio
EnnioWestern District, VIC11 posts
 

Fantastic product. I love it

I purchased this microwave from Leahy’s Retravision Warrnambool 9 years ago. I use it every day, convection, reheating, defrosting, grilling etc.
Works wonderfully well. It’s never missed a beat.
Fantastic product. I’m glad I spent the extra money to purchase a top of the line product. It’s still as good as the day I bought it. Show details
Noise Level
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shazza
shazzaSouth East Queensland, QLD15 posts
  Verified

Nothing but trouble

Purchased Panasonic convection microwave in November 2019, first repair warranty repair Aug 2020 2nd warranty repair Sept 2020, 3rd repair was good will because it was 1 week out of warranty, this was an expensive item over $1000 for a inferior product, still doesn't work properly not what I expected from a high end product,very poor would suggest you don't waste your money, at this rate we don't expect this oven to last the year, would probably not purchase any Panasonic products in the future, very disappointed, only good thing I can say is it looks stylish in the kitchen shame the insides let it down. Cannot recommend this convection. Show details
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Value for Money
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Damien B.
Damien B.Illawarra, NSW3 posts
 

Expensive Junk

You'd expect a $1300 appliance to last a while...
The turntable starts spinning as soon as I plug it in. No other functions work.
What a rip off.
Shame on you Panasonic.
All the other reviews are answered by you saying contact a service centre.... Just more expense. Show details
Ease of Use
Cleaning & Maintenance
Panasonic
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Koh
KohGreater Melbourne (Metropolitan), VIC2 posts
 

Very disappointed with this model

My family owns a National Panasonic Dimension 4 Genius convection microwave oven since the late 80's.
It works very well and is still working. We decided to get a new similar model (CD997S) in Nov 2016 and gave the old one to a friend. The new microwave oven works well for a couple of years and then it fails to heat intermittently with an error code of H97. This new model that fails in such a short time (We are not a heavy user) compared to our old model really disappoints me. Our replacement Samsung microwave has been operating flawlessly for the last 2 years and it costs less that $200, compared to Panasonics $1000.00.
Would not recommend this model. Show details
Value for Money
Ease of Use
Cleaning & Maintenance
kim
kim
 

Love it.... but!

This is my 3rd one of theses. Ablolutely love them! I got my new one a week ago and although it works fine it is extremely noisy , there is obviously something wrong with it. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Cheryl
CherylGreater Melbourne (Outer), VIC4 posts
  Verified

FANTASTIC!! Love what it can do!

With all the functions my son, who is vision impaired will be able to cook more for himself. Being able to do this with confidence will assist in building his self image and independence. Show reply
Scott and Aleisha B.
Scott and Aleisha B.Hunter Region, NSW3 posts
  Verified
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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txb
txbSydney, NSW6 posts
 

Very good convection oven microwave

This is essentially a a 2-in-1 microwave oven (convection mode microwave) it's energy efficient and personally find I don't need to preheat as often as I would a regular oven. Very satisfied and have had no service issues in the 4 years I've owned it. Like anything, if you nuclear high heat food it will burn on the outside while the middle remains sheltered. I've always medium heated and regardless of solid or liquid have had heated ready to eat temperature. There are.multiole different settings for programs for speciality cooking. Show details ·  1
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
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George
GeorgeSydney2 posts
 

Do not buy just because it looks good

Absolutely hopeless. Can’t heat food well at all.. always uneven heating, either too cold or too hot, with hardly anything ever in between.. I’ve had 2, worst mistake buying another one just because of a convection oven use.. Kmart probably sells better microwaves. Never buy for looks Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Panasonic
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Veronica
VeronicaSydney, NSW6 posts
 

Best and most used product in my home

Bought one for my daughters new home after having mine since Feb 2015 and never having a problem. Door screen did get cloudy but a dishwasher tablet helped to clear it. The turntable does get stained but it can be cleaned with bi-carb or other cleaning products. The best part is knowing that the grill or oven will stop after a set time and i won't have burned food. I use it for everything, I even boil a cup of milk for my coffee every morning., the only exception is toast and food that needs to be cooked on a stove top. Show details
Cleaning & Maintenance
Noise Level
Liberty
LibertyBrisbane10 posts
 
wambat
wambatIllawarra, NSW22 posts
  Verified

A good all round microwave and convection oven

At first my wife was skeptical about purchasing the Panasonic oven, and she was right. Within three days it was sent to a Panasonic repairer to fix the turntable as it was not turning. But since it hasn't missed a beat as we use the convection oven at least daily. One nagging point that my wife hates about it is when you preheat the oven it goes into a cool mode at the end of the cycle. This is not good if you want to bake bread and you want the dough to rise for an hour. So to overcome this obstacle she uses the convectional wall oven to preheat the dough.

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Larry King
Larry KingAdelaide, 50004 posts
 

Good low budget microwave but screen is hard to see into

The screen on our Panasonic microwave is very hard to see into making it difficult to see how the cooking of the food is going. Apart from that it heads meals up very well and has a few different cooking modes including a very good defrost mode. Other than the screen we like this mircrowave

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Edward
Edward
 

Do not buy

Since moving to Victoria we have gone through three of these Mw ovens, First one we were told it was not worth repair at Retravision, but we eventually sent it to Narre Warren, we paid labour and Panasonic provided parts but labour charge was I think excessive, it failed shortly after, My wife bought another, it failed also, sent it to Warragul for repair, then Panasonic replaced it free of charge because of misinformation by their staff, now that one has failed,

Another one without all the bells and whistles came from Aldi ten years ago is being used as a replacement, cost one fifth of the Panasonic.

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Panasonic
Panasonic   DM   
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Hi Edward, please contact our customer service team on 132600 in relation to the fault with your current microwave so we can assist you with the repair.

Questions & Answers

Tiffany
Tiffany

Why does the turntable does not stop spinning after the cooking is done and food taken out from the microwave?

Ennio
Ennio  

Have you tried calling Panasonic customer service ?

Panasonic
Panasonic   DM   
Ross K.
Ross K.

Hello I have taken off the outer cover of NN-CD9973 but dont know where the globe is. Bit wary of touching the wrong thing.

Panasonic
Panasonic   DM   

Hi Ross, thanks for your question, globe replacement should be done by an authorised technician, please call 132600 & the Customer Care team can provide you with the closest one.

Mohammed
Mohammed

i would like to purchase ceramic turntable and the rolling ring - my email is mdaqeel@gmail.com

let me know if you have it so that i can purchase

shazza
shazza  

No sorry can't help

Panasonic
Panasonic   DM   

HI Mohammed, Please try one of our spare part distributors that can be found on the link below.

external link 

See all Panasonic NN-CD997S questions

Details

CategoryMicrowaves
Price (RRP) $1,329
Type Convection
FeaturesGrill Function
Capacity42L
Dimensions 376 x 626 x 501 mm
Turntable Diameter380 mm
Door MechanismPush Release
Power1,000 W
Colour / FinishStainless Silver
Release date
ManualDownload manual
  • MPN: 1340 and NNCD997S
  • GTIN13: 8887549287886

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