Panasonic NN-CD997S

FANTASTIC!! Love what it can do! – With all the functions my son, who is vision impaired will be able to cook more for himself. Being able to do this with confidence will assist in building his self image and independence. Show reply

Best and most used product in my home – Bought one for my daughters new home after having mine since Feb 2015 and never having a problem. Door screen did get cloudy but a dishwasher tablet helped to clear it. The turntable does get stained but it can be cleaned with bi-carb or other cleaning products. The best part is knowing that the grill or oven will stop after a set time and i… Read more

won't have burned food. I use it for everything, I even boil a cup of milk for my coffee every morning., the only exception is toast and food that needs to be cooked on a stove top.

Expensive Junk – You'd expect a $1300 appliance to last a while... The turntable starts spinning as soon as I plug it in. No other functions work. What a rip off. Shame on you Panasonic. All the other reviews are answered by you saying contact a service centre.... Just more expense. Show details

Very disappointed with this model – My family owns a National Panasonic Dimension 4 Genius convection microwave oven since the late 80's. It works very well and is still working. We decided to get a new similar model (CD997S) in Nov 2016 and gave the old one to a friend. The new microwave oven works well for a couple of years and then it fails to heat intermittently with an error… Read more

code of H97. This new model that fails in such a short time (We are not a heavy user) compared to our old model really disappoints me. Our replacement Samsung microwave has been operating flawlessly for the last 2 years and it costs less that $200, compared to Panasonics $1000.00. Would not recommend this model.

Love it.... but! – This is my 3rd one of theses. Ablolutely love them! I got my new one a week ago and although it works fine it is extremely noisy , there is obviously something wrong with it. Show details

Excellent value for money – We bought this microwave to replace our very reliable 32 year old Sharp Convection oven. It had to fit in the same space, so this was the only convection available. Overall we are very happy with it. It does not heat up as quickly as our old Sharp (no big deal), however, when it heats to temperature on the convection setting, the warning beeps are… Read more

very low, so it can't be heard unless standing very close. Also, the ceramic plate on the turntable stains easily. The convection works well but I don't like the cooling function that starts as soon as cooking ends. If you don't remember to remove your dish as soon as it beeps then you can expect a less than piping hot dinner. I would still recommend it as it's a reputable brand and is better value than others on the market.

A good all round microwave and convection oven – At first my wife was skeptical about purchasing the Panasonic oven, and she was right. Within three days it was sent to a Panasonic repairer to fix the turntable as it was not turning. But since it hasn't missed a beat as we use the convection oven at least daily. One nagging point that my wife hates about it is when you preheat the oven it goes… Read more

into a cool mode at the end of the cycle. This is not good if you want to bake bread and you want the dough to rise for an hour. So to overcome this obstacle she uses the convectional wall oven to preheat the dough.

Good low budget microwave but screen is hard to see into – The screen on our Panasonic microwave is very hard to see into making it difficult to see how the cooking of the food is going. Apart from that it heads meals up very well and has a few different cooking modes including a very good defrost mode. Other than the screen we like this mircrowave  Show details ·  1

Do not buy – Since moving to Victoria we have gone through three of these Mw ovens, First one we were told it was not worth repair at Retravision, but we eventually sent it to Narre Warren, we paid labour and Panasonic provided parts but labour charge was I think excessive, it failed shortly after, My wife bought another, it failed also, sent it to Warragul… Read more

for repair, then Panasonic replaced it free of charge because of misinformation by their staff, now that one has failed,

Another one without all the bells and whistles came from Aldi ten years ago is being used as a replacement, cost one fifth of the Panasonic.

Hoped For Better From Panasonic – I have had lost of really great Panasonic products over the years but this isn't one of them. I pretty much thought that any microwave they made would be great. Not so. It was great when it was new but it didn't take long for the controls to become glitchy and some buttons cannot be used at all now. I would have thought this was basic stuff for… Read more

a company like Panasonic but no apparently.

It still cooks well and looks good but it's obviously not going to last like the old days.

Good but really expensive – I found this item to be good but a bit excessive and expensive for its use in my household. I have tried to use a few of the functions such as the convection oven but have found it takes far too long to produce the results I am after. The reason why I went for this one is that it was highly reviewed for its performance as a microwave and capacity which it hasn't failed to me in that area.  Show details

Not worth the money – Had this three years and after what can only be described as very light use the cog that the ceramic plate sits on is making a very loud scraping noise.Whilst it still works the noise is so loud and annoying we have stopped using it as a convection oven .We still use the microwave as it is not on for very long.Given the price $796 ex GoodGuys not worth it.Avoid and go for a cheaper microwave and buy $45 convection from Kmart  Show details

Do Not buy this model – I have had this model since 1/02/2015 since then it has been repaired twice and now has completely stopped working as pensioners it is hard to have to want to toss $1000 worth of goods away after only two years of course it is out of warranty and repairs are out of our budget I will never buy Panasonic again.  Show details

Awesome oven /microwave – Does everything, very reliable being all stainless steel inside is a breeze for cleaning,has good lighting will cooking, massive size for a microwave, is very deep and a great height for taller items, panasonic has made this model for years still in Japan too as its that good it doesn't need updating  Show details

Works well – Purchased from Good Guys, suspicious of reviews, having owned previous model for 16 years. Works very well, thou slightly differently from earlier model. Easy to use functions, convection/convection microwave/bake /grill plus others all good. Be aware Auto defrost not always accurate, easily overcome by using manual defrost set time and… Read more ·  1

experiment. Easy clean exterior, interior easy to clean but be vigilant and wipe down after each use. All in all excellent, new users may need some trial and error as we did with our earlier model, it does not take long, and when you've got it your cooking experience will be humming along. We are a 2 person family and exclusively use as our only oven. Highly recommend. Noted some complaints about turntable, clean regularly the ring with wheels and the base of oven where wheels run, do not overload turntable, if using convection with heavy item take turntable out and use low rack to avoid overloading turntable mechanism. Understand how the unit work and refer to operating instructions.

My only microwave & oven for 6 years – When my built in oven broke several years ago this convection microwave became my saviour. So when I renovated my granny flat recently, I chose to buy another one to put use there instead of a separate microwave and oven. It is very large inside so can bake things quite easily. The only con I found is that it is hard to clean the inside as there are so many vents  Show details

Big and shiny – I've always been a Panasonic person when it comes to microwaves and this one doesn't disappoint. Still has steam sensors for automatic cooking. Two racks to heat up two plates at once or bake two trays of bickies. Loads of room for cakes Quick to heat up. (convection). Shiny bling. Only problem is my old brain needing to switch to twiddling the nobs rather than mashing the buttons.  Show details

Unfortunately the same as everyone else, do not buy this expensive piece of rubbish – I had the old model for over 20 years, brilliant. I bought this one 2 years ago, and yesterday it just stopped working. They have quoted me over $400 to repair. I will be buying a cheap Chinese microwave, and never buying anything Panasonic again. So disappointing.... (still disappointed)  Show details

CONTROL PANEL NOT WORKING – I have had my Panasonic for 15 months and have had no problems until now when the whole front control panel died. Is it an easy problem to solve by a simple replacement of panel or is it a serious problem which would cost me a fortune? I am not happy as I used convection and micro all the time.  Show details

Trouble with the turn table – No real trouble until now .... I do agree the stackers are very flimsy ... but for the last few days the turn table has stopped turning .... decided to take a look at the motor just in case there was something stopping the table from turning, like food etc.... however it turned out that there was something from stopping the turn table, it was a cog tooth that broke off ....damn it .... now I have to find another motor ... not happy as  Show details

My only oven and microwave for 2 years – Due to renovation issues this has been my only oven and microwave for 2 years and it has been great. I've done dinners for 16, baked home made cakes, biscuits, pastry, the lot. My only small concern is if I have a heavy casserole in the turntable doesn't turn, but it doesn't affect the cooking. Small internal size compared to a normal oven because… Read more

of the rotation (I had to buy a new muffin tray and pizza trays for ) means there's some juggling sometimes, but this was probably never meant to be the sole cooking device (besides hot plate) of a house.

I'm looking forward to my new triple oven in my newly renovated house, but I'll keep this beacause its been great.

Total Rubbish – The first thing we noticed after opening the microwave door when we got it home, was that the wheels under the turntable were so poorly made that the turntable didn't turn correctly. We immediately threw them out and put the 'wheel ring' from our old microwave in there. Not an impressive start. But wait, there's more! When you microwave food… Read more

it's nice to be able to put a paper towel over the top to prevent splatter. But no, this machine activates a strong fan whenever you microwave so the paper towel gets blown off of the food immediately and you have to clean the machine ten times as much as you would otherwise. And that's not all either... The turntable turns while you're cooking in convection mode so you can't use large pans that use all of the cavity space - you have to use ridiculously small ones that will be able to turn. Why does convection cooking need to turn? And even that is not all. The most annoying thing of all, the thing that makes me constantly swear at this useless machine, is that it gets itself into cooling mode every chance it gets. As soon as any food has finished the time you set for it, both microwave and convection, the machine instantly starts blowing cold air at it. What if I want to cook a second batch of cakes or biscuits? What if I don't want my freshly heated food to be cooled before I have a chance to remove it from the oven? Tough luck to me it seems. I'd like to meet the designer and explain a few basics about kitchen requirements. I suspect the designer of this ridiculous machine has never set foot in a kitchen, or would be hard pressed to so much as boil an egg unsupervised. I despise this machine. It was a complete waste of money, and not cheap either. Our next microwave will most certainly *not* be a panasonic. In fact I don't think we will buy anything else that's panasonic either.

Could not agree more! – I have heard this machine for 4 years. Treated like a treasure I thought it was, given the cost. Magnetrons not lasting a year makes it not worth it. The cost of repairs is hefty. Sorry Panasonic. I hope all my other many panasonic gadgets in the house do not disappoint me like this.  Show details

Fantastic concept, great performance when working but ultimately unreliable – We love the look and convection function on this oven however magnetron replaced twice (18 months and about 3 years) and now for a third go. Can't spend another $400 doing this again. Been fantastic when going but spending on another repair will exceed what it originally cost. The repairer suggested we repair the second time because it was such an… Read more

expensive unit. 'Made in Japan' on the front was something I thought would mean great quality but now will just buy a Chinese made one!

Panasonic Microwave Oven: NN-CD997S is expensive but fails repeatedly – We have purchased a Panasonic Microwave Oven: NN-CD997S. It has been repaired once already with an inverter section failure and has now failed again with the same error code, indicating another inverter section failure. This is the most expensive microwave on the Panasonic Australia website with a recommended retail price of $ 1,329 AUD. … Read more

Repeated failures and short lifespan are not tolerable in an expensive appliance that is expected to last many years.

The Panasonic NN-CD997S Microwave Oven we received was not of merchantable quality.

We do not recommend that anyone purchases this microwave until its problems are solved and the Panasonic Australia Support division is more supportive and conciliatory.

Bad Design. Inferior To Previous Model – Was so disappointed when I 'upgraded' my old Panasonic to this model. The inside is smaller and heat enters from 1 side so roasting/cooking must be done on turntable or else be constantly manually turning food. This means only the smallest of roasters can be used and have to pile up on flimsy stacker trays which can be hazardous and fiddly trying… Read more

to place them. Previous model had oven tray so could easily and safely cook for a family of 4. Now am constantly juggling food about on stacker trays. Today got a H97 error and microwave function has gone. Can't wait to get something better so can't even see point of repairing. Expensive mistake. Should have ditched it long ago.

2nd Breakdown In 6 Years – When you spend near on $1000 on something you hope it will last. Like everyone else on here, had to replace the inverter after 2 years and tonight it has gone again. Bloody fantastic timing and right before Christmas. Will not be going down this path again as I expect a lot for my money.

Problems with touch pad settings – I am so disappointed with this model and certainly wont recommend to anyone. Not taking it to repairer to be charge so much to look at it. Over it Panasonic I cannot say a nice word about this product.

Rubbish – Purchased NN CD997S to replace Sharp Conv/Micro which I had over 10 years never a problem. After using for approx 18 months, seldom used on convection, problem with fan belt (apparently) which caused burning and large scorch mark on interior. Out of Warranty of course, Panasonic not interested "Never had this problem before" Gone to extended… Read more

warranty repairer who is not a "Panasonic authorised repairer" so Panasonic will do nothing. Will not have this oven or indeed any other Panasonic product in my home again!!!