Reviewer Photos & Videos
- Verified purchase
Don’t waste your money
The microwave was about 3 months old I was heating a banana from the fridge for 20 seconds to take the chill off. About halfway through I heard a grinding noise and smelt burning, the turntable had stopped and the end of the banana had overheated and burnt.
I had to take it to Above Electronics in Malaga and described what had happened, they then said they found ‘banana juice’ in the inner workings of the turntable mechanism. I have never had a spill in the three months, the banana did not burst (I even took a photo).
As a result Panasonic r...
Purchased in December 2020 at Harvey Norman for $289.00.
Buttons started bubbling after 2 months!
We bought this microwave on 14th Jan and within 2 months the buttons (start and 1min buttons - the ones we used most often) started to bubble (like as if there was a cheap clear film over the top only you can’t actually remove it!).
I had read a number of other reviews that had mentioned this issue but thought it was after years of use. But not the case at all. It is a well known issue which is why Good Guys refunded us immediately and we purchased a Samsung instead so will see how that goes. Very disappointing for a $280 microwave. Whilst it heated well the quality is extremely poor
Don’t waste your time otherwise you’ll be making another trip back not soon after
Purchased in November 2020 at The Good Guys for $280.00.
- Verified purchase
An OK microwave
The front surface of the microwave has become faded after about half year and the plastic cover started to loose. This is not expected for a product only purchased recently despite I only use it once a day or so. The controls and programming functions are very similar to other Microwaves, so I didn't find it difficult to use or innovative either. The microwave heats food evenly as advertised.
Purchased in August 2019 at The Good Guys for $239.00.
Severe rust paint falling into food
While eating our soup we noticed what looked like metal shavings. Upon closer inspection we noticed our Panasonic microwave was rusted out on the ceiling around the vents with paint peeling off and falling into food. We don’t know how long this has been happening for but now have serious concerns how long we have been eating paint.
Purchased in February 2017 at The Good Guys for $289.00.
Not well designed. Condensation. Uneven heating.
Bought the 1100w NN-ST665B model about 9 months ago to replace another Panasonic Microwave where the bottom had become rusted after 3 years. Stayed with Panasonic as we wanted the trim kit around the oven.
This model has been disappointing.
Cook timing: It's frustrating that cook times always have to be in multiples of 10 secs. Until you get one of these you don't realise how often you want to warm something up for maybe 15 or 25 secs etc - so you have to stand there and stop it at the right time.
Condensation: With our previous microwave, if...
Purchased in July 2019 at Billy Guyatts for $246.00.
I bought this microwave on May 2019. In October 2019 it short circuited the kitchen a few times. I took to the repair person (recommended by Panasonic). They replaced the inverter unit. In Nov. 2019 it did again, it repair it and replace the inverter unit. In March 2020 it did it again, it short circuited the kitchen. After a long discussion with Panasonic they advise me to take the microwave the same repair person. No refunds and no new microwave. I have decided to purchase a new microwave and leave behind the nightmare of purchasing another Panasonic. Buyers beware! Panasonic do not treat customers very well.
Purchased in May 2019 at Bing Lee for $240.00.
Shocking worst microwave shame of Panasonic
Though we bought this microwave for two and half years, we only started to use it around one and half years ago and used it not more than twice a week. We maintained this unit in a good condition. However, due to the faulty inverter PCB, the microwave kept tripping the circuit breaker. Panasonic denied warranty repair due to the cost.
What a shame that the quality of Panasonic has plummeted. Never buy any more Panasonic products. Sharing this information to alert the prospective buyers.
Purchased in July 2017 at Harvey Norman for $220.00.
- Verified purchase
We have always had Panasonic microwaves and loved them. We recently purchased the Panasonic NN-ST665B and are extremely happy with it. It fits perfectly in the allocated area and is very user friendly. It comes with a great manual which also includes some great recipes.
Purchased in July 2019 at The Good Guys for $249.00.
The reviewer stated that an incentive was offered for this review
This microwave has pros and cons
The best thing about this microwave is that it doesn't have that annoying 'cool down' function that many modern microwaves have, which means less noise and less running time. I find all microwaves heat food unevenly and this one unfortunately is no different. The defrost setting works very well, much better than our previous microwave which would cook things on the edges. The size is plenty for what we need and it looks quite stylish. We did find it annoying though that just a few days after buying it, the plastic surface of the buttons started...bubbling and puckering. This ruins the look of it. Surely this would be a simple fix Panasonic? The interior light also stopped working quite early on. If these minor things could be fixed it would be a great microwave. Also, be aware that air is expelled from the side vents quite strongly during use and we have issues with it affecting our gas burners which are right alongside.
Purchased in September 2018 at Harvey Norman for $250.00.
I purchased this microwave in December 2018 and I'm very happy I bought it, I mainly use it for boiling rice/pasta, reheating, defrosting rather than cooking food. It's easy to use and the functions I use regularly reheat and defrost really well. My previous microwaves cavities used to rust out and we were told by a salesperson the cavity in this particular microwave is more rust resistant because it's made of something different(I can't remember what it is).
The only small issue is the light inside isn't very bright so it can be a bit hard to see inside but I would recommend it and I would purchase another one again.
Purchased in December 2018 at Harvey Norman for $220.00.
Works well and good internal capacity
This microwave has a good internal capacity and large plate, even thought the exterior dimensions, compared to other microwaves with the same capacity, is quite compact. Its quiet, heats evenly and easy to use. Looks good too! Happy with this product.
Purchased in April 2019 at The Good Guys.
I bought this microwave from Harvey Norman during the boxing day sale and for the price paid, this is a great product. It has inverter technology so it heats up the food evenly and also is a perfect size to fit into the built in microwave cabinet in our new kitchen. It has a sleek, black modern look and would suit well in any kitchen design.
Bought this microwave a week ago as other one ( another brand died ) after 4 months. Looks great and cooks well for what we need, there are 2 things that are annoying 1: You can't add time and once your food is cooked and you go to put something else in you have to press stop/ cancel before you can cook again.2: The most annoying thing is the light inside is so small that you can't see what's cooking inside which is not great when cooking gravy or sauces as you can't see if its going to boil over. I do like that it is fairly quiet when cooking and when when you open and close its not as loud and clunky as some.
Have had his for six months now and it's performed okay. Food is sometimes unevenly heated but most microwaves have this problem anyway, all that I've owned anyway. Doesn't have the automatic fan feature after microwaving so you don't have to deal with the loud fan noise afterwards and can just close it up right after use.
It was ok, no longer.
It would be good if it had 5 second increments on the timer, with the 10 second timer, everything you put at the front of the unit finishes at the rear. This is a replacement model as my previous model failed. I have to write eight more words, almost done.
It's now July 2019, and this warranty replacement has begun to only work intermittently, you put something inside, set the level and timer, push the start button and nothing happens. It takes several attempts before the turntable starts, other times it starts without any problems. I think this will be the last Panasonic microwave that we purchase, they're too unreliable. Given that we've been away for 6 weeks, this replacement model has worked for less than 6 months before playing up.
Purchased in April 2018.
Perfect kitchen helper
This microwave is perfect as my kitchen helper and heats evenly, I do not need to watch everything that I reheat every time, it is just perfect in operation, easy to see buttons and easy to use without even resorting to reading the manual, I would recommend because it is reliable and easy in operation.
Its a Microwave
Purchased to replace a Breville Microwave that burnt out after two years. Originally bought another one, however, when we got it home it sounded like a jet taking off when in use so we went back and bought this on recommendation from the sales assistant. It is a good microwave and relatively quiet. One annoyance is that you can not add time while it is going, you have to press stop/cancel to add time.
The door does not sit flush with the unit. As a result steam is released during use, creating condensation. As such, water pools around the top of the door and the unit. Noticed same fault on display models after purchase, however we did not bother taking it in to be fixed before our warranty ran out due to our experience with customer service and their obsession with blame. Would not recommend. Will be replacing with different brand
- Verified purchase
We purchased this microwave to replace another one that wasn't running correctly.
This Panasonic microwave looks sleek and modern and fits well into our kitchen with the black design, even though we only have silver appliances, it has enough silver to fit in.
Run's well and the sensor reheat function works perfectly.
I can't comment on the cooking functions as we really only use it for re-heating.
The only 2 negatives I have would be that it is very dark inside when running, but this doesn't bother us as we really don't stand and stare ...at the food, again we only reheating. Also like other people have said the one annoying thing is once the cycle is done, you cannot start another cycle until you press stop/cancel... So when its done we press stop/cancel straight away so next time we go to use it its ready to go. A quick start feature is missing too, i.e. when u put something in and press nothing but start and u get 30 seconds or so.. But even without the quick start and the stop/reset issue its still highly recommended.
Questions & Answers
NN-ST665B - the microwave starts beeping and the display cycles from P1-P10 continually. It stops beeping when I press STOP button then after a few minutes it starts beeping/cycling again. I have to turn it off at the wall switch if I want to get any sleep. Any ideas?
Panasonic Australia C.Panasonic
Hi John, Thank you for your inquiry please contact our call centre team on 132600 and they will be able to assist you further.
After removing protective plastic on touchpad there are still bubbles, brand new unit, is there any way to remove them?.
Panasonic Australia C.Panasonic
Hi Dave if you have removed the plastic there shouldn't be bubbles, if you have just purchased the unit, please contact the retailer for further assistance.
|Features||Inverter and Sensor Cooking|
|Dimensions||310 x 525 x 388 mm|
|Turntable Diameter||340 mm|
|Door Mechanism||Push Release|
|Colour / Finish||Black|
|Manufacturer Warranty||1 year(s)|
Visit official website
- GTIN13: 8887549592171
- MPN: NN-ST665BQPQ and NNST665BQPQ
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