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43 reviews
Dhi
DhiACT
 

My experience with this company has been one of the greatest regrets of my life. Behind the polished image (fatherly figures in suits) and confident promises lies nothing but exploitation. They are skilled at taking people’s hard-earned money while giving little to nothing in return, showing no respect or accountability to those who trusted them… Read more

in good faith.

They anlso operate under another name, Signature Property in Melbourne, with the same focus—targeting and exploiting even more unsuspecting clients.

I strongly caution anyone considering their services: do not fall for the promises. Protect yourself and your family from the financial and emotional harm that so many of us have suffered.

Lauren
LaurenQLD11 posts
 

Stay away at all cost! – The most deceptive and cunning bunch of people I have ever dealt with. Selling properties off the plan under false pretences and always blaming someone else. Wish I looked a bit deeper before purchasing. Bad, bad, bad !!!

Geoff M.
Geoff M.5 posts
 

Felt you were mugged – Parktrent be aware high pressure sales, over priced houses and units,there builder is even related to them. The only people making large profits are them not the clients. Be very careful with dealing with this company

Positive reviews

Alison D.
Alison D.2 posts
 

recent Dealing with Park Trent 10/2022 – we first with a invitation to a seminar we loved what we herd and followed up with a home visit and another with Ron himself. He is wonderful man who has gone above and beyond in offering his expertise in this field and we have learnt so many different options which we never felt were possible and we greatly appreciate the time and effort you have… Read more ·  1

lent us. Unfortunately we got cold feet at the last minute and enforced the cool down clause. Ron was very understanding and even went out of his way to bring more information about different products from competitors that may be of help to us in the future. We received all monies back from our deposit even though should of been subject to 0.2% penalties of the purchase price. over all a wonderful experience from a team helping a first time investor.

Daniel C.
Daniel C.2 posts
 

Perfectly executed weekend getaway for investors – I can’t find any fault with the whole Samma Property Group experience. Hats off the Park Trent for organising this perfectly executed weekend getaway for investors. The professionalism of Samma property group along with Park Trent was exceptional. Just am amazing experience, food was wonderful, Hilton hotel was second none. I rates this 5 out of 5 Show reply

Thomas
Thomas
 

Park Trent A Fantastic Experience – We have been with Park Trent for a number if years and have purchased 5 properties from them. The quality of support post purchase has in fact exceeded the high standard prior to and during purchase. Ron Cross is not only a mentor for us, but a trusted friend. We are so confident, we have referred our children to them. No high pressure, just care. Strongly recommended.

Negative reviews

C Gil
C Gil
 

Horrendous experience – WARNING they are lying thieves selling ridiculously overpriced properties, rental guarantees mean nothing, their finance brokers lock you in with horrendously high interest rates, they ruined my young family’s life savings. Horrible experience.

Mitchell Norman
Mitchell Norman2 posts
 

Bad, Bad, Bad – Beware of this lot. They provided me with too many incorrect facts about the property they were trying to sell. If there was an agent worth featuring on a TV show, it would be Mr Ron Cross. I am surprised they are allowed to trade in all honesty.

Mark Ambler
Mark AmblerVIC4 posts
 

Ruined family savings – My parents and I bought an investment with Park Trent. It was the biggest regret and mistake we have ever made. When we were leasing the property through them, they tried not to pay the rental guarantee which was in the contract. And when we finally sold the property we lost around 60k. Stay away from Park Trent at all costs

Recent reviews

Regretful person
Regretful person
 

The worst realestste – They sell with high inflated prices. Worst management of properties. I regret purchasing from them. To start with them looks promising but down the tract the ugly site will appear,alit of lies.

Potts Financial Services
Potts Financial ServicesVIC2 posts
 

Horrific property management – I was charged a $66 debt recovery fee by the SOCM as well as interest as ParkTrent failed to pay my body corporate fees as per their management agreement. Not only that but at this early stage they are unwilling to cover the costs of that. They are also currently withholding some of my rent in trust and claim that they are not. Everything is… Read more

hidden. I am a financial adviser and I can tell you, if anyone comes to me asking my thoughts on ParkTrent, the response will be a simple one. Run!! and run fast!!

Christie B.
Christie B.QLD5 posts
 

Renters Beware – I rented an NRAS home through Park Trent approximately 10 years ago. It was the worst experience of my life and I would warn all buyers to beware that your tenants will be treated terribly. We had issue with them not providing three approved method for rent payment for so long that we ended up in arrears. They issued a breach and then were finally… Read more

told by RTA to give us the full three approved methods of rent payment and were upset that it would take a day for the funds to transfer. The way I see it, their poor management put the owner behind in rent.

Nish
Nish2 posts
 

Greatly Disappointed – We went through Parktrent in 2015 and had a very negative experience once the contract was signed. To start with it all looks very attractive and promising, but down the process the interest and communication from Parktrent deteriorates. We had to bore a financial loss of $25,000 just because we went through them and then pulled back the property… Read more

from Parktrent and did it on our own. The builder they chose was not ready to build the properties as the builder had taken way too many contract and couldn’t even complete the ones they started. The solicitor recommended by Parktrent was not efficient at all too and did not communicate anything at all. Ron Cross made many promises but didn’t fulfill any of them. It is better to do whole process by yourself than going through Parktrent as you would be paying premium price at every step and they don’t keep up to the promises they make. I wouldn’t recommend anyone to go through Parktrent.

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Phil59
Phil592 posts
 

Dangerous people to trust – Bought an investment property in Kingaroy, Queensland. Supposed to be part of a development with shops, schools and amenities but the developer pulled out and the value of the property fell from over $330000 to $260000. Rental was managed through Cross Country (linked to Park Trent) but tenant checks were poor and and conducted by unqualified and incompetent personnel. End result was having to sell another property to pay back the bank.

Disappointed
Disappointed
 

Buyer Beware – I bought a property through them in Qld in 2008, it cost $357000 and to this day in 2021 is still only valued at around $250000. It was supposed to be an interest only loan for 5 years, the property go up in value, then resell. I had it on interest only for 10 years, value still dropping, bank forced me to start paying back principal as well. I… Read more

now have it down to $335000 but still can’t sell it as I would not be able to pay the loan out. I have it rented out but the rent only covers around half of the loan. I am now on the brink of financial ruin. At the end of the day it is my own fault, I should have been more careful and done my research, but I was definitely coerced into it by their fancy seminars and pushy salespeople, never again

Ian C.
Ian C.NSW
 

Great company – I have just started with the company and I have had an amazing time. With a deal to good to be true and it was. I just got the loan without a problem and in a week got I a renter and if you don't believe me to be a real person just email me check me on Facebook. I am Ian Carating just if you want to know my experience with Parktrent email me at iancarating@gmail.com

Neil D.
Neil D.VIC
 

Dodgy agency – As dodgy as they get. Nothing but problems with this agency. The Melbourne team blames Brisbane anything that happens. So disorganised... Have been told repeatedly they will refund my rental overpayment as the lease was terminated, it's been 6 months and still nothing, joke of a company... Watch out!

bich n.
bich n.
  Fair Incentive

Stay away from Parktrent – The end 2019, after a seminar in Auburn bowling club, we were invited to office in Wollongong and then sale staff got us to purschase two investment properties in Queensland because she talked so nicely & positively we agreed to sign for these without full understood all legal documents .We deposited $5000.00 for these 2 properties without… Read more

explanation the cooling off period , anyway after 2 days of signing off we consulted a soliscistor decided to cancel the sale, with the help of soliscistor we managed to recover only $3000.00 after 2 months . Please investors DO NOT SIGN any papers WITHOUT consult the legal team.

DDV
DDV28 posts
 

Seriously be very careful of this organisation – In March 2015 we were unfortunately taken for a ride and lost over $41,000.00 due to organisations such as PARK TRENT, Vecchio Property Group, WestPoint Consultants Pty Ltd and Savve Developments Pty Ltd. After attempting to get our money back, (various attempts), it has become clear that these entities are only successful due to knowingly taking… Read more

advantage of their customers. Anyone dealing with these entities be warned, they will catch you too and take your money without blinking an eye. The world we live in today is very deceptive and cut-throat caused solely by these types of organisations being allowed to rip off their fellowman, pretty sad.

my review
my reviewQLD
 

Worst real estate agency EVER – I rented an NRAS home through Park Trent many years ago and had the worst experience with them. The property manager would drive past the house and secretly take photos of the lawn and our cars and would send notices out claiming that the lawn was too long or our car was not to be parked in a particular spot. Then when I vacated the property, the… Read more

property manager made me hire a professional cleaner to do the bond clean, then she hired a painter to practically repaint the house (even though it was not necessary). On top of all this, the property manager then gave me 6 water bills dating back from 4 years ago, and demanded that I pay all of them upfront. She was determined not to give any of my bond back and even wanted me to remove oil stains from the driveway and get a Gardner in to do the gardening. The house had been previously looked after but Park Trent were trying to get me to pay for minor renovations before leaving. Please DO NOT rent through Park Trent Properties ever or YOU WILL REGRET IT.

Kathy
Kathy
 

Disgusting – A huge SCAM. Stay away from them. Ron Cross is a crook who primes his staff to scam people all for his own greedy benefit. There is a quick turn over of staff, no continuity, no trust. No communication... and when you esculate concerns to the complaints team or upper management you still get no response!! Once the deal is done there is no further… Read more

interest in the client. Over priced properties and exorbitant management fees for landlords. Absolute disgrace! 0++ NO STARS

Parktrent
Parktrent    

Dear Kathy, your words and comments of choice towards… Read more (+1 reply)

Jerome
Jerome2 posts
 

As soon as you hear Parktrent, run as fast as you can – Put a deposit on an apartment and was promised a rebate, they couldn't even settle it, was going to lose my deposit, had to get my own broker to settle it, the rebate never came, sold after 5 years at a loss of $100000. Stay away from these crooks, they even were on Current Affairs about how they scam people, it was called "Rotten Ron", google it and see by yourself.

Parktrent
Parktrent    

Dear Jerome, we value all feedback at ParkTrent… Read more (+1 reply)

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Aninka
Aninka8 posts
 

Friendly team – My husband and I have been renting a property from this agent in Melbourne. The agent is friendly, humble and supportive. Some agents organise very public inspections; a lot of people submit applications and waste their time a lot. We really don't like this process. Luckily, the agent organised the leasing process easily and efficiently. We liked the process.

JoshS
JoshS
 

Unprofessional! Waste of client's time and they are unapologetic about it! – I wasted my time on an UNATTENDED INSPECTION for rent organized by Parktrent properties in melbourne. Least they can do is give clear directions to the clients. I reached the property before time and even called property manager to confirm address. After waiting for a long time, found out that inspection was already done from a different entrance… Read more

which they had not mentioned in their communication. I called the property manager 3 times but she failed to give me right directions. I waited for more than 20 mins (which is big because its a weekday and i had taken time off from my office hours). Do you realize that your clients are working people just like you? Gave feedback to the property manager Dakota but she did not sound sorry about it. Please don't treat your clients so badly.

Bruce and Stella
Bruce and Stella2 posts
 

Great Customer service – My husband and I are really impressed with the humble and astute Ron. :) It's been a great experience to be a client with Parktrent. Ron you have gone out of your way to help us. we're very grateful. Thank you Ron. Thank you Aneta and all the team. SN & BC

Marie C.
Marie C.NSW
 

Outstanding Customer Service – Tina, has outstanding customer service, she is friendly. Tina, was very helpful and informative with ongoing support, kept me informed and helpful, no hesitation in referring Tina to anyone. Marie

Lee
LeeVIC
 

Terrible experience – After 5 years owning a house built by Parktrent we have just sold at a$ 70,000 loss, in a terrible area, building was shoddy the whole experience from advice received to the end was a disaster, dont go near this company

Alex S.
Alex S.4 posts
 

Beware – ParkTrent did not inform me of a large discrepancy between the purchase cost and the bank valuation of a property they recommended I buy. They profit from inflicting pain and loss on their clients.

Van le
Van le
 

Be extremely cautious when investing with parktrent! – a minute ago I went to the property event in 2011 in bankstown sportclub nsw, everything seen to be positive. Had one of the sale rep came around to our house to talk about investment strategy and we end up signing up on the applications and agree to have the next meeting at their office in Wollongong. We end purchasing a one bedroom unit off… Read more

the plan in Melbourne cbd under the impression that it's a hot market and we would made a good equity on the purchase. We still have the one bedroom unit and it's the worst investment property we bought. To be precise we bought the unit from them for 340k at the time which it was only worth 320k max at market value (base on bank valuation on completion) that's 2 years after the purchase.

Now we want to get rid of it after having it for 8 years anf the real estate said we be lucky to get close to 300k.

There's nothing we can do now cause it under our name and for us to sell it after 8 years and make a loss! I don't think that's a legit company to be investing your time and money into making something for yourself and your family.

It's one those harsh lesson in life for us, it will make us think very carefully in investing with companies like this cause at end of the day it's our loss and their gain.

P.s I don't like writing reviews but it's reality and the truth about these kinda outlet to invest in. Hopefully this will benefit others and make them think carefully and do their research before investing their hard earn money.

millie
millieNSW6 posts
 

Park Trent Properties free seminar – This is my first time i’ve attend Park Trent Properties seminar It was very informative. CEO Ron Cross delivered a wealth of information and gives great knowledge on how to invest. I found Ron to be professional, knowledgeable and helpful to me so I can understand the market, while providing information I wasn’t aware of. Highly Recommended

Nassif
NassifNSW4 posts
 

Free seminar – A well focused presentation with much of information regarding the market trend of real estate across Australia and showing the real value of investing in property with some advice regarding managing cash flow

Ohdear
Ohdear5 posts
 

Terrible – I bought a townhouse from Park Trent 10 years ago and I have been told that it was a good investment but got con into it. They started managing my property for me and it was a nightmare. Due to the high staff turnover they change property manager many times. Did not inform me of inspection although I am keen to go. Tried to put my property in the market today and I will be lucky if I could sell it for 10% below the market price.

Alina
AlinaNSW2 posts
 

This is a good – Ron is so wonderful, lovely man and very professional. I have learned something new from his presentation. He introduced a few properties that would be nice if I have enough money to buy it. Thanks for the evening

Dutchi
DutchiVIC3 posts
 

Stay away from Park Trent, run as fast as you can – Don't believe their sell stories / projections, You buy 20% over market value, they promise the world in Value Growth, no growth in apartments, bad investment, I am still under water, Mortgage bigger than value Apartment, and we are 5 years down the road, and counting backwards.

Rinku M.
Rinku M.NSW
 

very good suggestion fir new home buyers – Ron personally helps family to tailor made properties to buy.We have built our properties through him Show reply

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