Whatever you do, DON'T TRUST THIS COMPANY!!!!
This company should not be trusted. They operate on instilling fear into their clients. They will scam you into a free safety inspection just to tell you that your home is illegally wired and is a risk to everyone.
They will then tell you that you need to buy one of their safety packages which is in the vicinity of $4,500.
Don't call these scam artists!! There should be a law against companies like this advertising their services to unsuspecting members of the public.
Firm has been fined by Energy Safety
Pascoe electrical have been fined by Energy Safety (now Building and Energy) for breach of the Energy Coordination Act, pretty serious stuff. Their electrical licence number EC 011253 is displayed on the company website and is referenced by building and energy for confirmation. Choose your electrical company wisely
I called Pascoe's out to fix a leaking shower head and get an estimate on replacing my oven elements. That's all. By the end of the visit I had been quoted nearly $5000 dollars - same experience as many other reviews on here. I was told I not only needed to replace the taps and the shower head (which, by the way, were only one year old) but my electrical system needed overhauling; this guy went into graphic detail about how I could be easily electrocuted etc etc. It's interesting to note that I was told (in almost exactly the same words) wha...t others on here have said about switch boxes and new regulations. I am a middle aged woman living on my own and whilst I am not unintelligent I know nothing about plumbing or electrical systems. I feel strongly that this company preys on the vulnerable and I will be spreading the word amongst my colleagues and friends. Don't use this company!
Criminals preying on the Elderly
My elderly parents made a call to Pascoes electrical as one Circuit breaker had tripped and was unable to be reset. The representative from Pascoes made no attempt to search for any genuine fault but instead tried to frighten them into thinking that their 40 year old house was extremely unsafe and that they needed to spend $5000 to get back to a safe operating condition. Fortunately I advised my parents not to commit to any repairs until I received a phone call to discuss with them. The phone calls went on for 40 minutes with a very strong sal...es pitch. To cut a long story short i visited my parents today and was able to identify that a faulty dishwasher was to blame. Easy $600 fix and mums happy she’s getting a new one. Oh and I’m no electrician either. This was a simple process of elimination exercise that took less time to resolve then the time on the phone listening to Pascoes rediculous sales pitch. Never again. I will take this further.
Pascoes Electrical cannot be trusted!!!!
I called them out to fit a light on a property we are selling. The first electrician came out & before doing any work took a look around. He advised that our 10 year old property was dangerously unsafe, the meter box was live, 2 x smoke detectors were out of date & the earth stake was corroded. I was then coerced with, pay now to receive a discounted quote & safety inspection. Stupidly from a sense of urgency & responsibility I agreed to the work. Two new electricians arrived later on the same day & the work was completed in a couple of ho...urs. The price seemed very high for the work that was done so i contacted our builder who said the price charged was ludicrous. I since researched the work done with several other electrical contractors. It now seems that we were indeed charged 3 - 4 times more that what would have been reasonable. I contacted Pascoes to query the work done & their charges. A week later their response was "You agreed to the work & have paid the bill, too bad" The sting in the tail is that our Property Manager had the property inspected by a legitimate electrician in October last year. The meter box was upgraded with 2 x RCD's, the earth stake was checked, 2 x new smoke alarms installed & a full safety inspection was carried out. I have passed on copies of the original work done, together with photos & Safety Inspection from October last year to Pascoes. Not only were we severely ripped off, the situation has now escalated to what we think is bordering on criminal behaviour. It would have been very obvious to Pascoes technicians that our home was in fact completely safe & compliant. The work Pascoes had done was a duplication of work done only 9 months ago & was simply not necessary.
I recently called Pascoes to investigate an RCD tripping when it rained. They sent around a guy who told me that it would cost me $4000 for them to investigate. $1800 to check all the wiring and $2200 to replace some circuit breakers with RCDS because since January 2019 it was now illegal for them to do any work if the RCDs needed adding to the circuit board. I already have 3 RCDs on the board and according to the Safety Law I only have to do anything if I'm selling the house. The RCDs themselves cost $30 from Bunnings so I presume Pascoes char...ge you $700 for replacing each one. The job itself takes 30 minutes for each RCD I've been told. When I queried the fact that it was very expensive he told me that it was my safety at stake. I've managed to find the cause of the problem now. I also wonder about the positive reviews here as my experience mirrors the negatives one. I'm a pensioner so I expect they probably thought I would agree to the quote and not argue.
So plumber comes for a “no call out fee” to our blocked toilet. Two people arrive? The plumber gets his plunger and tries for around 30 seconds to clear the toilet and stated that “ it isn’t going to work so we’lol need to look at other options”
He writes a quote for what he thinks might be the problem
Toilet is still blocked.......
He charges $165 for attending and trying to solve the problem by plunging the toilet and not fixing it ( credit card details had to be provided prior to attendance)
Toilet is still blocked...,,,,,
So for “no call out fee” and my toilet still being blocked and not able to be used
I have been charged $165
I called the office and they’re getting back to me ....................,................::......not...Anyway we’re off to Consumer Protection tomorrow Was agonising to have to give one star No stars should be an option Thank
beware of these scammers
totally dissatisfied with the (NO) service, said they would be out at 3pm, no-one so I rang again, be there by 7pm, waited, no one came, I rang twice and left a message, NO response. Next day no contact until I rang them at 12 noon...be there soon, will call u back, didnt call back, came at 3pm and quoted $605, I needed the sink fixed so put it on Credit card as they wanted $$ up front....said someone would be back soon...3 hours later I rang them again, sorry another emergency, told them to shove it up you know where :).....next day I rang another plumber, within 2 hours he came, fixed the problem, bill was $147....compared to $605 from Pascoes.....total scammers ....dont let them near elderly folk who are easily conned ....shame on them
not even worth a single star
This week I called Pascoes to install an oven for me. The quote over the phone was $220.00 which seemed competitive. When the Electrician came to my house he informs me under the new Regs, I need to have installed a RCBO- some safety switch. He quoted me $462.00 for the RCBO alone, ontop of install fee.
Little does he realize I've been married to an Electirician so while 'Mr Junior Pascoes' was waiting, i called my ex husband. My ex sends me a link to the RCBO which had its whole sale costing of $21.00...... dont do it my ex said. Thats redicu...
Overpriced and excessive quotes for plumbing and electrical. Quoted $430 (ex GST) to supply and install a new Main earth Stake. Also once a product they have supplied installed is faulty they don't want to know anything about it. They keep saying it is a manufacturer's responsibility to replace. But according to WA Government Department -Consumer Protection , traders are responsible for supplying products fit for purpose in good working order.
Avoid this company!!!!
We had someone out for a “free” quote told us we had a leak in our external wall and needed a leak detection pack! Quoted for taps and a tempering valve. Pressured us to go ahead otherwise we had to pay $165 inspection fee he put prices on each item, but then write a second which he just did a total price. Wrote the quote out gave us a 20% discount. After work was done and leak was in shower I requested a refund for $990 leak repair package. He then change his story and said that he never charged us for 990 and that our invoice was for two tap...s a tempering valve and a blocked drain for almost $2000. I have taken it further but after reading reviews this seems common practice and I don’t want anyone else to be ripped if! Oh and one of the taps are faulty
plumbing problem excellent service
dishwasher won't work had repair man who couldn't fix it said i needed a plummer phoned pascoes who came out and fixed it also checked other plumbing to make sure i would be okay very extremely nice young man would not hesitate to use pascoes again
The reviewer stated that an incentive was offered for this review
Do not use this company
Unfortunately I also experience a con by this company.
Told no call out fee. A pleasant but incompetent young man spent quite a bit of time writing a complex quote for works he believe needed to be done. I had a circuit of rooms where the lights would not turn on. For $165 he could investigate further. Upon further investigation he was unable to find fault.
For over $1000 he would send out an expert fault finder.
To shorten the saga I paid the $165 and said I was unable to afford the extra money. After he has left I found the manhole had been...
Your worker arrived on time as arranged. He was neat & tidy. His work was completed very satisfactory & work area was left neat, tidy & any water was mopped up. He was very professional & polit at all times. Would recommend this service to anyone.
The reviewer stated that an incentive was offered for this review
Good initial service, sounded great. work done but ongoing problems. not returning my calls
Had them come around to quote for a new circuit. price seemed high. Said I would also need a switchboard upgrade. They give you a 'discount' if you book on the same day. doesn't give you time to get competitive quotes!
The sent out a CONTRACTOR not a direct employee. (had thought all 'their' workers were directly employed)
Am now having frequent issues with one circuit, but they wont return my calls. Still have not received all info I was told I would get. ! DO NOT RECOMMEND !
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Questions & Answers
do you do RCD testing
Hi there, Question please. I have a blocked sewer pipe which needs unblocking. When Pascoes quote for doing a plumbing repair job, do they charge by the hour or do they charge by the job in question ? Im a pensioner so checking around first, before i call the plumber out.
we recently had a new gas hot water system installed and although it is advertised in the Little Aussie
Directories we never received the $50 coles myer gift voucher. WHY ?
Kerri B.Pascoe's Gas, Water & Electrical
Thank you for your query and choosing Pascoe's to install your new hot water system. In order to claim your voucher, please ring the office on 1300 072 726 and I'll be more than happy to resolve this for you.
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