PatPat

I especially loved how easy it was to find cute clothes for my kids that actually fit well and looked just like the photos. Plus, their customer service was quick to respond and super helpful when I had a sizing question. It’s rare to find a brand that combines style, comfort, and value like PatPat does—definitely brought a lot of smiles to my home! Show reply

I simply adore PatPat. The brand has fashionable, affordable clothing that looks fantastic on my daughter. The deals, perks and bonuses for being a member is worth it. I've shared the PatPat brand with several others and I've purchased clothing for my niece and mother as well. We are 2 years PatPat strong and will be consumers for a lifetime Show reply

I’ve been a loyal PatPat customer for at least 6 years. I have always loved the fact that I can match with my daughter every time we go on a trip, but I think it’s definitely turned into an addiction because my credit card statement shows PatPat purchases every week. The clothes are extremely cute and well made! I am so glad I found them… Read more ·  1

because it makes my life so much easier when we get dressed for work/school every morning. I pick my outfit and she knows which outfit she will be wearing as well. Saves us so much time in the morning!

I discover this brand in 2023 while looking for family match outfit first time when I find this brand I fall in love because it was affordable soft exact color like a light blue and and I was able to wear no special days too even after washing lots of time it was still good quality. I am glad I found this brand since then i always order this brand. Show reply

False Prices. False advertising. Stay away – Placed an order during the Flash Sale. Was supposed to also receive a 50% discount item as 1st time customer. Next day order was cancelled with no explanation. I enquired why and was told "there was a mistake with pricing". I believe this was a scam sale to get people's details and they had no intention to ever send the items. Just another example… Read more

of if it's to good to be true, don't bother taking the risk. Hopefully I do actually receive a refund. I'd advise against buying from Pat Pat.

patpat experience – I had a terrible experience with patpat The size chart and quality is so bad. Price was expensive.the website photos of items looks nice but the clothing were not the same as the website photos. I have to pay alot to do the return and the process of returning items is very complicated as I had to do the return manually by writing down their… Read more

address as they did not provide return label . So I decided to donate them instead of pay for return and not get my money back .so I lost alot of money by purchasing via this website.

Shop at Shein instead!! – I love the fact you can get things that are are different, but it is definitely not worth the price they are charging. Shein do some identical items, at half the price. Would not recommend

I've been a customer for over a year and they continue to surprise me with the great quality, colors, patterns, great customer service and fun characters they offer. Im obsessed with their family matching outfits. Customer for life! Show reply

baby clothes – This company rates well above the top 10! Although I was quite concerned when placing my order because of the low cost and offer of free shipping if I spent x amount (which was under $100), the baby clothes I received were such good quality that I will definitely be ordering again. The prompt delivery was a bonus to start with! Kudos to you… Read more

Patpat and thank you for NOT making online shopping stressful and being TRUE to what you advertise! Well bloody done. PS...I have noticed the questions below stating if I was offered a reward for submitting this review? Yes I did read that, but that ins't the reason I am writing this review. I would have done regardless because you deserve the shout out!!!!.

Waiting for order to arrive – Hey its been 5 days and estimated delivery time was 3 days, i didn't receive my order yet.. Unable to contact Patpat, as there is no contact number, no emails

Poor quality wrong sizing. Very disappointing! – If you purchase anything from them I would highly recommend paying via Paypal to protect yourself as chances are you will not receive what is ordered or advertised on their website and trying to get a refund is a total pain. The items we got are nothing like advertised. Poor quality wrong sizing. Very disappointing!

Quality clothes, great prices, good customer service and fast shipping!!! Highly recommended! – Happy customer!! It always a pleasure to shop with Patpat, beautiful and quality clothes, excellent customer service and fast delivery. This time one of my item was slightly bigger and I reached out to customer service, which I was assisted by Phoebe a very efficient, kindly, honest, polite and very knowledgeable staff who assisted me with… Read more

getting the right size of my item, without having to return the original one and it was given to me as a gift! Woow! This is a real good customer service!! Highly recommend Pat pat to anyone and you won't be disappointed!! exchange process are stress free and makes life so much easier!!! Couldn't be happier!!

Bad quality and hidden charges. Bad customer service and bad communication – Firstly hidden charges at checkout didn't mentioned and no warning money will charged in USD. We can easily get better quality in Australia with that price.after first wash clothes colour got faint, stitches got off and lint on clothes after wash. Customer service and communication is poor. Think twice before buying. Hidden Cost and bad quality.… Read more

Size issues i m on size but i ordered L size but L didn't fit me as well too small. Cannot get refund. Make sure you convert in USD before thinking it's cheap. Be aware from hidden charges. Bank charge international convert rate as well. Hard earnings spend wise. Thanks and good luck

Missing Order – I placed an order decent amount of baby girl clothes for a gift tracked to with driver then it just never arrived sent message to courier company to be told that parcel has been stolen and I need to contact sender.. so far have sent two emails and waiting on response…

Communication is terrible – I made a purchase purchase. It took 2 weeks to come. I'm okay with that. Open up the order & it's someone else order inside. I contact pat pat telling them I recieved someone else order I would like to return it & could you please advise me where my order is? They responded 48 hours later with instructions on what to do. Which I have done. I… Read more

have sent a photo of the invoice inside with what I recieved. I have sent a photo of the package. I have sent a photo of what I have order. However every reply is the same, instructions on what I am meant to do. I don't seem to be getting anywhere apart from banging my head against a brick wall because the communication is terrible. I will never buy from patpat again. I'm sorry to the person that hasn't recieved there massive order I have all 26 items of yours mean while I am missing my 6 items I have order.

THIS SITE IS ULTIMATE!!! – After i ordered my product i checked the reviews and i was horrified i wasnt going to get my moneys worth!! but PATPAT is now my GO TO kids clothing perfect quality as good as Target or Big W arrived within a week sooner than it said perfect sizing and QUALITY AT A CHEAPER PRICE!!!! IM AMAZED!!!!! ALL THE WAY FROM CHINA N HERE SO QUICK!!! LOVE LOVE LOVE IT!!!!!

Best online shopping experience – I have used Patpat for quite few times now and had good shopping experience. Specially the customer service is excellent, very prompt and on-time. Keep it up Patpat.

Consignment lost – I have ordered more then 6 months now and my order is lost now. Status is showing consignment lost. Unreliable website. Don’t buy anything. It’s a fake one. I have ordered 6 products and none of them came. Pathetic

Extremely frustrating return process – When it comes to returning the order, PatPat is WORST. I requested the return of an order within the return policy period and its been more than 3 months now that I've been following up with them. After providing them all the details related to order, again they started asking for the order details after 2 months. Their customer support is… Read more

pathetic, they really are scammers. There are no contact details or escalation contact available.

Not sure whether they'll ever agree on the return and provide the refund, but surely I'm never going to order again from them ever.

Very happy – I’m so happy with everything I purchased from PatPat, quality was superb and so much to choose from . My grandaughter is due in 7 weeks and she has a Pat Pat wardrobe of clothes. I will definitely be buying more.. Prices are great. Thankyou PatPat

Don’t buy! – Purchased a size 3-4 jumper for grandson. It’s tiny! It would probably fit my 7 month old granddaughter! You get what you pay for. Yeah the clothes are dirt cheap, it looks like a fleecy jumper but it’s like a long sleeve t shirt! Tried to initiate a return but I can’t submit my info. Lost out on that one!