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Pav Plumbing

Pav Plumbing

 Verified
Pav Plumbing
4.3

64 reviews

Positive vs Negative
84%16%
Customer Service
4.7
Timeliness
4.7
Job Satisfaction ?
4.6
Rates and Fees
3.9
64 reviews
Helen W.
Helen W.3 posts
 

They do a good job but they are far too expensive. We were charged $10,000 a day for one guy and two apprentices to put in drainage pipes and drains. I referred them to my Next Door Neighbour and they also said they were far too expensive.

Positive reviews

Marion
MarionNSW
 

I love Pav Plumbing – I've used Pav plumbing a couple of times and always been happy with their work. After 30 years my kitchen roof sprung a leak. Murray arrived to assess the job and invited me to join him on the roof to inspect the likely issues. Subsequently, (allowing for supply chain issues) Tommy and Bill arrived to fix all the possible problems, including… Read more

sealing the colourbond roofing and the ridge capping. All very polite and efficient workers. Very happy to recommend their service.

Geoff Bombell
Geoff Bombell
 

Fixed in a Jiff – I Busted copper pipe with a shovel Ryan & Tom snipped and replaced the section inside the hour. Quote was spot on. PAV’s my preferred plumber for two decades now. Cheers.

Mike Perri
Mike Perri2 posts
 

Now here is a plumbing Service that is the benchmark for all the industry – What is immediately obvious when engaging with the PAV Plumbing is the team's outstanding technical competence and truly excellent customer service. The high standard is consistent with all PAV's technical and administrative team members. As a customer I felt I was provided with comprehensive evidence-based analysis of the problems,… Read more

alternatives to consider and unhassalled, patient discussion which as a non-expert made me feel fully understood and listened to. We were kept in the loop about daily schedules, who would be attending and when.

Absolutely, we are sold on PAV Plumbing. Only by luck did we come across PAV Plumbing - our lucky day. We give the Company our unreserved, highest commendation.

Negative reviews

Not happy
Not happy4 posts
 

These guys are rip offs! – We used these guys in the past when they charged on an hourly rate but they have since changed their system to blanket quoting people once they arrive at your house. If you don't accept the quote they charge a call out fee. We were recently charged a call out fee $154 to fix a leak on a toilet. The guy ended up tightening the nut but this… Read more

didn't work for long so we got them to come out again. This time they charged us $660 for 20 mins work and replacing a part that is $20 at Bunnings. Never again!

Jade Bell
Jade Bell
 
Customer Service
Timeliness
Rates and Fees

Job well done - but very expensive! – We had a leak and were thankful somebody was available to come over. The team was two hours late on what we were told - we were understanding as jobs are hard to time exactly but...by then my husband and I had to go out for lunch, the very friendly men said ‘no problem, you go, we’ll just call you for payment’ so far so good, until they call, I… Read more

miss their calls, and then send me a text saying “ We do continue to charge while on site until we are paid , your third half hour increments starts at 25 past” - I had two minutes notice, but was driving and it was another twenty minutes before I could call them back. It felt like ransom. Shame, that left a bitter taste for me, the men were lovely. Also, it was a one man job but charged me for two, because two men were sent, and costing wasn’t very clear. Job was well done in under an hour, but it cost me $400.

Peter
Peter
 

Bad experience. Don't use it – Don't risk your money and time. The tradesman did not carry out what he was supposed to do. The are overcharging. Unprofessional. Called the company a few times, no response. Very bad.

Tony
Tony   

Hi Peter, we have checked our data base and can't find you, please call us to discuss your… Read more

Recent reviews

Adam
AdamNSW2 posts
 

Expensive – Got a like-for-like gas oven installed in my apartment. Was charged $350 to essentially connect a hose from appliance to wall outlet. I don't know how they can justify that, the installer was only here for around 30 minutes. No parts were required. Note, they would not quote the job in advance. Told me they charge $140 just to show up if you don't… Read more

go through with the quoted price onsite.

The installer was nice enough and did a decent job, but I doubt I'll be calling PAV back to do any work.

lesley p.
lesley p.NSW
 

Fixing Gas leak – Shawn & Claude (plummers & gas fitters) from Pav Plumming were excellent. They arrived on time with the necessary equipment and were polite through out. Worked well having first planned how they would tackle the job. The work they carried out was excellent. They explained what they were going to do and afterwards exactly what they had done. They… Read more

thoroughly checked that all the equipment (gas heater, oven & cook top, water heater) were all working to their (and my) satisfaction. They thoroughly cleaned up after the job was finished attending to the finer details like cementing holes and replacing the pavers. The job they did went beyond my expectations and I highly recommend these two men.

Rob
RobNSW2 posts
 

Pav is an excellent and trust worthy company to work with! – Last year Murray and his assistant repaired a leak in my terrace house slate roof where it joined my neighbors roof. Today he fixed a tile broken by the company that cleaned my gutters. He and Jake completed the job quickly and provided photos of the repairs step by step. I have great confidence that my roof is leak tight once again. Thank you! Rob M. Show reply

Two retirees
Two retireesNSW2 posts
 

Perfect result – Prompt, very personable. Great result. First time customer. More than happy to use them again. Referred by a neighbour. Arrived at nominated time. Office kept us updated & plumber rang before arrival.  Show reply

Alex
AlexNSW3 posts
 

Well done – My leaking kitchen tap was replaced. The service was punctual, prompt, professional, informative and friendly. The cost was very reasonable. I would recommend them to all my friends without hesitation.  Show 2 replies

Anna R.
Anna R.NSW
 

Fantastic – Great service lovely technician, punctual. Would highly recommend company. Extremely happy. I phoned yesterday afternoon for a bbq conversion and at 7.30 am we have a perfect bbq connection. The technician was very helpful and extremely polite. Show reply

Plumbers

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Martin A.
Martin A.NSW2 posts
 

Great service. Recommended – We just had our kitchen mixer tap replaced which had rusted through and was leaking badly. The person I dealt with on the phone was professional and organised, and the plumber got here on time and equally professional and courteous, kept me informed and finished the job within the time he said it would be and the quote he gave before starting,… Read more ·  1

which was also reasonable. He cleaned up after himself, and I'm very happy with the service. Recommended.

Colleen scotney
Colleen scotney
 

Pac plumbing – Fast pleasant and efficient service. Came same day we rang . Tradesman -Shaun/Sean clear in explanation and appears to have fixed problem. Will use again. And Happy to recommend to friends Colleen Show reply

Scott
Scott
 

Would definitely recommend Pav Plumbing – Excellent service from start to finish. We would definitely recommend Pav Plumbing. They were polite and friendly on the phone, arrived on time, did the job efficiently and fees were reasonable.  Show reply

Virginia
Virginia
 

Excellent service! – Pav plumbing came to connect my BBQ to natural gas. They were quick, efficient, reliable, polite and even took the old gas fitting away. I couldn’t recommend them more highly! Show reply

Paul
Paul
 

Excellent service – Great service from an efficient professional company. Punctual, knowledgeable and helpful with advice. Sean was friendly and proficient. The owner, Tony, dropped by to ensure that we were happy. Which we were.  Show reply

donna.e
donna.eNSW3 posts
 

Excellent Service – Professional service and knowledgable tradespeople. They always go out of their way to help and the pricing was both fair and reasonable. We’ve used them before and will most definitely use them again. Show reply

michelle mpintley
michelle mpintleyNSW4 posts
 

Pavplumbing. On time reliable – Contact great Arrival on time Problems were rectified. Cleaned up afterwards. Receipts all forwarded to me as it was a rental property the tradies were polite and knowledgeable. All good some problems which were handled Show reply

Damian
Damian
 

Quick and friendly service – My hot water tank was leaking. I called Pav plumbing just before 5 on Thursday and Murray had put in a replacement by 12:30 Friday. Very tidy and polite. Would recommend them. Show reply

Hogn
Hogn
 

Pav Plumbing Service – Very efficient, on time, professionl. service. Highly recommend. I have been using for many years. The tradesperson was highly knowlegable and did the work without fuss. Would recommend without hesitatiob. Show reply

Plumbers

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William
WilliamNSW
 

Professional & Awesome – Probably one of the most professional tradies I have dealt with. I would recommend them to anyone. They communicated so well. Text messaged before arrival and how long, etc. I have used them twice now. Show reply

Janene C.
Janene C.NSW2 posts
 

A very pleasant tradesman – The plumber was pleasant, knowledgable and professional. He was punctual, removed his shoes and cleaned up on completion to a high standard. There was a minimum of fuss - would recommend the service Show reply

Lou
LouNSW2 posts
 

Highly Recommend – Pav Plumbing didn’t just promptly & efficiently fix a problem, they also have great communication from head office & genuinely understood my particular requirements. I am immune compromised & Tom the plumber was respectful & really the only workman I’d had in (there were a few) who got it. Tom also explained exactly what was going on clearly &… Read more ·  3

options. He also went above & beyond seeing that I would have trouble moving a heavy item on my own & kindly did it himself. Thank you Tom & Pav Plumbing. Would definitely recommend.

Kim
Kim
 

Prompt and professional – Pav plumbing turned up on time, listened, gave a quick conservative quote and then got to work. They were polite, neat, professional and helpful. Our problem was sorted and the final price came in just under their initial quote, a nice surprise. We’ll use them again. Show reply

Ross Dalgleish
Ross DalgleishNSW
 

Quality work and excellent communication – The Pav Plumbing team responded very quickly to our sewerage problems. Excellent communication skills, from the initial contact and throughout the subsequent work, were greatly appreciated. Ishmael (our assigned plumber) was punctual and professional throughout. He took the time to clearly explain the challenges of the job, showing us the camera… Read more ·  1

footage to further explain what steps were needed. We were impressed with the care Ishmael showed, both for the garden and us as clients! We would happily recommend Pav Plumbing based on our experience Ross and Jennifer Dalgleish

Tasha
Tasha
 

Daniel was great!! – Daniel tried hard to fix the gas leak problem in a timely manner explaining the issue well along the way. Thanks for a great job. Will be recommend Pav Plumbing to friends & family. Show reply

Craig L
Craig LNSW
 

Great Service – Two years since needing a plumbing service, so I phoned Pav again and they said my shower rail could be replaced the next day. Most impressed with prompt response and plumber duly arrived @7.00am Fast and efficient and completed in half hour. Thank you again Pavplumbing services! Show reply

Kattie
Kattie2 posts
 

Daniel was fantastic! – Highly recommend the team at PAV Plumbing! Daniel was very professional and was fantastic at explaining the problems and how to fix these. Fixed in a timely matter and very knowledgeable across couple issues. Would use again! Show reply

John
John
 

Excellent work, very efficient and effective – Great work! Would recommend this service. Very efficient and effective. Two cisterns installed as well as a basin tap set. All old parts removed for me. This is the second time I have used PAV plumbing Show reply

Susan W.
Susan W.NSW2 posts
 

Great service, terrific staff & fabulous work – The guys are so efficient and have years of expertise so are able to fix anything and everything. They always have a positive and "can do" attitude which I like. I would recommend them to everyone and I do. Show reply

Monique Irvine
Monique Irvine
 

Plumbing Services – I was very impressed with the prompt service and the plumber that provided the services- thank you!! Especially just before a public holiday weekend. The resolution intended was explained prior to the work commencing. Show reply

Tanya
TanyaNSW
 

Responsive and reliable – Fixed a minor tap issue today, however a few weeks ago fixed a leaking toilet that two other plumbers were not able to. Also fixed a laundry tap issue that the other plumbers didn’t know what to do with, ended up being a neat solution. Show reply

Lisa
LisaNSW2 posts
 

Great service – Efficient service from this plumbing company. I was very happy with the time it took to get back to me and arrange a service, they communicated every step along the way and were fair and transparent with their fees and charges. Would definitely use this company again. Show reply

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