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I don’t usually write reviews but in this case it was a must. So I had permaguard application done to my 2015 VF black commodore. Such a hard colour to keep clean and free of marks. I was quite rude and angry to them as my car was starting to look average after 6 months. Sonny straight away sent me a care package of products to preserve the permaguard then the team did a full re application and a full car detail including the rims and interior! Steve in Perth spent over 6 hrs on it. A lot of the problem was my washing technique and the sponges ...and micro fibre clothes were all wrong. Unfortunately the car yard didn’t tell me anything or give me any advice . I find permaguard to be more of a paint enhancer while it provides protection it’s not some hardened ceramic barrier to stop chips and scratches. When done right my black car is swirl free and has a nice look to it now. Thank you to the entire team for all you have done. Shane
Permagard is the best for me
Permagard have assisted me especially Sonny who replies on this site. This is the second time I have had Permagard on a car. My cars are outside in the elements and the products interior and external work perfectly. Wash the car with the product supplied in the Permagard bag and it will shine. I sold a two year old car which sat in the sun for two years and it shined up easily to new look. You must use the shampoo supplied of course. Sonny has been extremely helpful along with a Gold Coast Permagard office staff member on as it turns out an unrelated matter to Permagard. I think the Permagard products are the best and their follow up assistance superb.
Amazing product and perfect application.
I would like to thank Steve B from Permagard Perth for doing such a great job on my Black Porsche Macan, the coating was perfect and the car looks amazing. His attention to detail was outstanding and i would highly recommend using Permagard. If i could give more than 5 stars i would. Thank you
Very good customer support from Permagard Management.
I would like to specially thanks to Mr. Sonny M for support after sale. I would like to recommended friends and family. 5 out of 5. I have some issue in roof paint. Mr. Sonny M straight to organised for re-paint. Fantastic support after sale.
Worth the money
We had a little trouble in the beginning getting through to them because the customer service was transferring our calls to the wrong number but once we got through, it couldn't have been a more pleasing and professional experience.
The operations manager, Myles, handled our case very attentively and went out of his and the warranty technician's way to accommodate us. And Matthew, the technician, was very professional in his demeanour and work and gave us tips on how to prolong the life of the guard on the car.
This experience has most defini...tely changed and strengthened our perception of the company and the quality of the service they strive to achieve. We highly recommend the company! Superb service! They made us fall in love with our car again!
Permagard......An Outstanding Product
I recently purchase a KIA SELTOS through my local dealership. I decided to get the full protection package including exterior/interior and window tint to have it Permagard protected. The service and finish on my car was outstanding. I will be recommending this product to all my family and friends.
Great experience - highly recommend
I purchased Permagard for my new Mazda and have had a great experience. Paintwork on my car feels much smoother and looks great, no problems when washing my car. Window tinting looks fantastic and have noticed a real difference, tinting keeps the afternoon sun and heat out. Great customer service as well, warranty and care information was sent to me promptly. Highly recommend!
- Verified customer
Interior seems good but exterior looking a bit rough
Purchased my mercedes 12th of June less then 2 months ago. Have washed it only 2 times and it has scratch marks all over it. It's like the paint is stickier and attracts a lot of dust etc to it. I'm not really impressed with it so far. Are you meant to get the coating redone over and over on a black car to not see the swirls?
I owned a black car previously for 2 years and it never looked like this ever. Interior protection seems really good however.
Happy with the call and customer care so far as well as the plan proceeding at this stage so have updated the review accordingly.
The Warranty paperwork is black and white, everything it doesn't cover is covered by insurance like hail damage etc. I like how it is linked to my VIN number unlike protection in the past. Great service and affordable considering can transfer the warranty when I on sell. On Lexus UX200 in Melbourne.
Car in worse condition now
Purchased a Mercedes C200 and decided to get the full protection package, exterior/interior and window tint. The interior had scuff marks and dust over seats quite obviously not been treated at all! The window tint has a couple of bubbles and was told this is normal allow 6-8 weeks to disappear. The worst part is the exterior of the car now has scratches and chips on 2 panels that were not previously there.
I am shocked this company is backed by Mercedes.
Not sure if Permagard has been applied?
Hi, I purchased a new Merc A250 and paid for Permagard. Don't feel that it has been applied as the paint doesn't look any better than my old car. How can I tell that the Permagard has been applied?
Thanks for Sonny and staff at Port Melbourne for promptly addressing the issue and reapplying the Permagard. I am happy with the product after visiting the Port Melbourne factory.
Save your money, either product no good or car dealer didnt apply properly!
Purchased a mercedes and yes fell for permagard? after i picked up car asked for warranty and certificate of permagard , no reply. Requested anorher two times no responce after 6 weeks. Finally after emailing all management statiing to give me my money back as i beleive was not applied. given no paperwork, i get a call from person who sold me producr giving excuses about covid19 and could not send instead of admitting the truth. Stated it was applied. i said to her if it was my car has dust sticking to it and its garaged not normal my old car never did this. if this product is supperior should not do this. in my opinion its inferior. Dont buy this product !
Great product and no hassles with claims
I purchased paint protection with Permagard with my new vehicle. When I had a problem with the paint, Brad and Matt from Permagard in Port Melbourne fixed with problem. No questions asked. Highly recommended.
Frustrated! Did NOT reduce cleaning maintenance and definitely NOT stain resistant.
This is my first time purchasing a brand new car so I thought it will be a good idea to have it Permagard protected to make it easier to maintain especially with washing the car. I wash the car every week and it's very hard to remove stubborn stains without having to use a lot of effort. I was told that removing dirt and stains after paint protection would be easier and less of a hassle compared to no paint protection. This is the second time I've had my Permagard applied to my car because it was not applied correctly the first time. Maybe it h...asn't been applied correctly again, I don't know. But all I can say is that it should be easier and less hassle-free to wash and clean my car. Upsetting to spend that money on a product that doesn't live up to its standards. Can you please assist me as to what I should do now?
Recommend ceramic coating instead this product hasnt lived up to expectations.
I have owned 4 new cars in my life time and not once have I ever applied any paint protection to any of them. All cars have almost maintained swirl free. Spending $60000 plus on my current car was talked into investing in paint protection big mistake. 2 months old car has more swirls then any of my older cars which have been handed down to family members. Car is now 9 months old has more swirls than all my cars put together. Writing this as I went to wash car today bird dropping which had been there day early had eaten into paint. Neighbour man...aged to buff it out he said it was better to get a ceramic coating instead which helps repeal bird droppings and beads water. This product doesnt bead. I dont know if its the paint protection or the cars paint so have given 2 stars. I use 3 bucket method, dedicated pressure washer, dedicated blower/dryer, Bowdens green sucker clothes and quality Bowdens soaps. I did have Permagard interior done also this though seems to have worked 3 boys and car is as new inside.
Not what I expected, feeling a bit depro.
Got the full permagard package done on my new baby through the dealership about 4 weeks ago, now I'm under no illusion as to what ceramic coats/paint protection coatings can and can't do, but I don't think water is suppose to stick or stay on the car like that, nor do I think watermarks are suppose to be left behind after a bit of rain i may be wrong but something ain't right here, It does look like it helps with bird and insect droppings, also cleaning is a bit easier, but still nothing to write home about and the tinting is of excellent quali...ty. In permagards defence it may not have been applied correctly, it was either done to quickly or not given enough time to cure properly I can honestly not say, plus it rained a day after I picked her up, though I suppose I will have it wrapped in protective film instead, which is what I should have done in the first place, should have trusted my gut. To be honest feeling a little depressed washing all that dollars down the drain.
Would probably try a different product next time.
I had my used Jaguar F-Pace coated - it was 1 year and 10k km old when Permagard was applied - initially wasnt totally happy so contacted Permagard and to their credit they sent one of their techs to reapply the product ( takes about 3 hours) and the car and paint look good. A further year in and although my car looks good you can see swirl marks easily on the paint and last week I had two bird/bat poops on the car - I washed and dried straight away as soon as I seen it - alarmingly the poop on the trunk lid has now stained the paint - so as fo...r the protection angle, Im not happy. I probably wish I spent a bit more now and had a ceramic protection applied - will take my car in this week to show the dealer the paint damage - but honestly dont think anything will fix the burned in poop mark. Watch this space!
I wanted to share that I had an awesome experience with Permagard, they have been fantastic! Megan was quick to respond to my questions and concerns and had someone sent out to me within a few days to replace the tint on one of my windows on good faith! Keep up the great service guys and thanks again!
Questions & Answers
I have noticed a scratch on my car which is only minor. I have the paint protection applied. What do we do about getting it buffed off or fixed?
Sonny M.Permagard Automotive
Please send your best contact number and details to firstname.lastname@example.org and i will call you about this
Good day. I picked up my new Toyota today and on the way home the sun was very bright with clear sky’s and I noticed that I was getting a lot of heat through the side windows. It does not look like they have applied the tint but but I paid for the full package. What can I do? Now I am not sure if they did any of the package I paid for. How can I find out?
Sonny M.Permagard Automotive
Which dealership did you purchase your Permagard protection from? Have your best contact number send to email@example.com and i will call you directly regarding your tint and protection kit
hey, i’m thinking of getting my roof wrapped. I was wondering if this in anyway could affect the pain protection, or void the warranty?
Sonny M.Permagard Automotive
The Permagard coating will be affected. The application of roof wrap involves prepping the surface so that the wrap adheres to the surface. This means removing the Permagard coating.
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