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Brought my car to their Rowville office last month but NOTHING was done to smoothe out the imperfections on my car. They said someone will contact me about it and up to this day and I am still waiting. Very very disappointed.
I must be the only person not happy with this product terrible to wash water beads and leaves a stain which is hard to remove. They have already been out once and no difference . I I bought this vehicle brand new from Toyota Warragul about 2 years ago and if I had my time over again I wouldn’t touch it . I’m really not into in them coming out again I’m going to get another opinion and hopefully get a better job
Permaguard - Steve bowra
Steve Bowra came out to Permaguard my car. Excellent job and it looks brand new. Smoothed out all the i perfections and it’s now heading. Lovely manner as well.
Steve Bowra done a great job re: my car seat leather. He gave information that I`ve never been told before how to look after.
Thanks again Steve!
The reviewer stated that an incentive was offered for this review
Very impressed with the product and service!
We purchased the exterior and interior permagard protection for my Lexus nx300.
I contacted Sonny from permagard about some line marks on the roof that I believe were there from pre-delivery. I also noticed some stains and fine scratch marks on particular areas of the car.
Sonny emailed me straight away, answered all my questions and made me feel at ease.
Abby was very helpful with the booking.
Kel was absolutely amazing!
All the areas I felt needed to be repaired were not an issue... He was thorough and explained everything before he commence...
Called on a Wednesday and had a booking first thing Monday. Had Steve Bowra come out and have a look. Brilliant service from start to finish, very knowledgeable about the product and knew exactly what he was looking at and how to fix the issue I was having. Car looks better than ever, Would recommend to anyone. Big thanks to him and the Permagaurd team Abby, Steve and Sonny.
Great service and warranty
Really quick and efficient service. After contacting Sonny the day before, Abby rang to arrange a time for the Permaguard detailed to come and repair the damage the next day. And today Friday Kel from Permaguard was at my house on time and buffed out the scratches on the car boot under warranty. Kel was really knowledgeable and skilled and was a very friendly guy to boot. So I am extremely happy with Permaguard and also their aftercare service which I think not many other companies offer. Thanks Sonny, Abby and Kel for your great work. I
Thanks Permaguard for helping me
I purchased a new VW transporter in Feb & wanted to protect the fibreglass roof so I paid for the Permaguard treatment from the dealer. However I couldn't get the warranty certificate from them & also was a bit worried about the finished treatment so I contacted Permaguard. I spoke to Sonny & Abby & they arranged for Keaghen to come to me to inspect & subsequently apply the treatment in the correct manner. Keaghen did a remarkable craftsmanlike job thru the 3 step process & provided me with the correct warranty certificate. The treatment lives up to its reputation & I really appreciate the effort Permaguard went to to help me. Thanks Dave Lawson
Wonderful experience with Jutia and Tyler
After the headache with the dealership on the Gold Coast of them not accommodating in my warranty claim and the runabout I was given from the dealership and the dishonesty that came with them it came to the point that I threatened them with legal action before they did anything about it they then got me onto the Area Manager Jutia from Permaguard. Jutia dealt with me direct and went above and beyond to have Tyler fly from the Gold Coast to Townsville to apply Permaguard onto the seats which the dealership never had done when paid to do it. Tyl...er is a credit to your company and in previous dealings with Sonny I was blunt direct and rude but his comment I should work for the company things would get done. I do apologise for coming across rude and blunt. Sonny Tyler and Jutia are a credit to the company and it’s unfortunate that the Dealership made the experience to start with extremely unpleasant. Overall I am extremely satisfied with Permaguard and the staff. Product worth getting if you can afford it.
The reviewer stated that an incentive was offered for this review
I don’t usually write reviews but in this case it was a must. So I had permaguard application done to my 2015 VF black commodore. Such a hard colour to keep clean and free of marks. I was quite rude and angry to them as my car was starting to look average after 6 months. Sonny straight away sent me a care package of products to preserve the permaguard then the team did a full re application and a full car detail including the rims and interior! Steve in Perth spent over 6 hrs on it. A lot of the problem was my washing technique and the sponges ...and micro fibre clothes were all wrong. Unfortunately the car yard didn’t tell me anything or give me any advice . I find permaguard to be more of a paint enhancer while it provides protection it’s not some hardened ceramic barrier to stop chips and scratches. When done right my black car is swirl free and has a nice look to it now. Thank you to the entire team for all you have done. Shane
Permagard is the best for me
Permagard have assisted me especially Sonny who replies on this site. This is the second time I have had Permagard on a car. My cars are outside in the elements and the products interior and external work perfectly. Wash the car with the product supplied in the Permagard bag and it will shine. I sold a two year old car which sat in the sun for two years and it shined up easily to new look. You must use the shampoo supplied of course. Sonny has been extremely helpful along with a Gold Coast Permagard office staff member on as it turns out an unrelated matter to Permagard. I think the Permagard products are the best and their follow up assistance superb.
Amazing product and perfect application.
I would like to thank Steve B from Permagard Perth for doing such a great job on my Black Porsche Macan, the coating was perfect and the car looks amazing. His attention to detail was outstanding and i would highly recommend using Permagard. If i could give more than 5 stars i would. Thank you
Very good customer support from Permagard Management.
I would like to specially thanks to Mr. Sonny M for support after sale. I would like to recommended friends and family. 5 out of 5. I have some issue in roof paint. Mr. Sonny M straight to organised for re-paint. Fantastic support after sale.
Worth the money
We had a little trouble in the beginning getting through to them because the customer service was transferring our calls to the wrong number but once we got through, it couldn't have been a more pleasing and professional experience.
The operations manager, Myles, handled our case very attentively and went out of his and the warranty technician's way to accommodate us. And Matthew, the technician, was very professional in his demeanour and work and gave us tips on how to prolong the life of the guard on the car.
This experience has most defini...tely changed and strengthened our perception of the company and the quality of the service they strive to achieve. We highly recommend the company! Superb service! They made us fall in love with our car again!
Two years ago I went with the full permagard pack on my new Mercedes GLS350. When washed the black paint work looks amazing and still like brand new. Would highly recommend.
Questions & Answers
Where do I get car cleaner from
Hi Mark, you can order through our online store: https://shopprotectionbrands.com.au
G'day Where can I get Permagard paint protection done in Melbourne?
Thank you for your question. Can you please send an email to firstname.lastname@example.org so we can send your enquiry to the right place?
Hi, I bought a new BMW with a permaguard package in Jan 2021 and I noticed that there are swirl marks/fine scratch on the right side of the front hood. Any way I can get this sorted?
Thanks for taking the time to post your question. Can you please send all your details to John Aston email@example.com and he will help you with this.
Thank you for your fast response. Awaiting the email response now on the what is the next step.
Get an answer from our members and Permagard Automotive representatives
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