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Perpetual Limited

Perpetual Limited

1.3 from 12 reviews · View Statistics
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Reviews

1.3
12 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(11)
  • Transparency
    1.0 (7)
  • Customer Service
    1.3 (7)
Previous
Next
Sue J.
Sue J.Central Queensland, QLD

Rip off

published

We are in the same position as many of you. With no way to get rid of them
How do you start a royal commission ? SERIOUSLY
There is a staggering failure here

Transparency
1/5
Customer Service
1/5
Incentivised Review No
5.8' TOG
5.8' TOGGreater Melbourne (Inner), VIC

They should have been included in the financial Royal Commission

published

I now understand the full meaning of white collar crime after tassling with this organization for so many years! This trustee company is the worst of the worst....! The Financial Ombudsmen requires co-trustee to agree for the other trustee to be investigated. Hello! If prior to law change they are both rorting for life!

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Not Performing
Not Performing Greater Melbourne (Inner), VIC

Hopeless

published

As Estate managers, I have found Perpetual to be totally inadequate.
They have been tardy with estate disbursements to say the least. After 15 months the estate is not yet finalised.

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Terrance Drayson
Terrance DraysonSydney, NSW
  • 6 reviews
  • 2 likes

Perpetually under performing and Perpetually over charging:

published

Probably the worst performing Trust-Fund and the most outrageously expensive -
lucky to get 2.5% as they take huge costs- based on the total amount of your trust fund-NOT on the
income they make. They pretend to be your friend whilst taking as much as they possibly can from your trust fund- I will admit they pay your dividend on time-and give a highly detailed statement-BUT
our trust fund over 20 years has hardly increased at all and dividends have gone from 3.5% to 2.5% or less.
Lovely Christmas card from them though..ha ha
And you may try as you may to get away from their greedy clutches - good luck with that :

Transparency
1/5
Customer Service
3/5
Incentivised Review No
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Perpetually bad
Perpetually badSydney Surrounds, NSW

New Perpetual platform

published

After two consecutive quarters of no distributions my hopes for this new platform were not high. And I was right. To access it you need to reset your password using a link provided in an email, with a confirmation link sent to your email address to activate your logins. Simple on the face of it - but guess what, Perpetual always find a way to disappoint! No confirmation email after three attempts. So I ring them up. Hmmm, no answer after 40 minutes. So I now have no way of accessing my account at all. And of course an app version of the new platform is out of the question!

Transparency
1/5
Customer Service
1/5
Incentivised Review No

If their business model is anything like their recruitment process stay far, far away. Totally unprofessional

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No
anna
annaSydney Surrounds, NSW
  • 12 reviews
  • 9 likes

Save your family heartache and huge expenses

published
Transparency
1/5
Customer Service
1/5
Incentivised Review No

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Next

Not bad

published

I know someone in perpetual due to injury. I think its not bad my friends money gets looked after so he doesnt blow it on stuff he doesnt need or shout everyone or gamble it away and end up broke with nothing left no pention no nothing. Stuff like this company are there for a reason it cause some people dont have the capacity to look after finaces as an adult and they do try their best to make it last.

Incentivised Review No

Perpetual take advantage of victims that are vulnerable

published

My daughter was in an accident, her solicitors directed us to perpetual with not giving us the choices and advice what we can do. We directed to perpetual to manage her funds where she is given no choices and excess, now we are trying to get rid of them, and they are using all the tricks. Victims of accident are the one who lose the people that gain is these people taking advantage of victims money. We need people to come out In the public and raise awareness of how perpetual take control of vulnerable people'money to benefit them.

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Alex C
Alex CMelbourne
  • 13 reviews
  • 19 likes

Super Scammers

published
JayC
JayCSouth East Queensland, QLD
  • 9 reviews
  • 10 likes

Don't expect them to distribute your super if you pass away

published

My mother passed away almost 3 years ago. The only thing that hasn't been distributed from her estate is her superannuation from Perpetual. They have used every trick in the book to not pay out her super. We want to close the last bit of my mothers estate off so we can move on with our lives. It isn't even that much money as it wasn't her main superannuation account.
I wouldn't trust this company with my super now that I know that they will do everything and nothing to look after my family if I were to pass away.

Perpetual Trustee - why you can't trust them

published
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