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Pestrol Rodent Free
Peter ScottPerth, WA
- 2 reviews
A complete failure
I purchased the Pestrol Rodent free product because I had evidence of rat visitations. I had two units and deployed both to deal with the problem. they had no effect whatsoever. I even set up security cameras and caught vision of the rate happily scooting around the area where the units where supposedly operating. In the end I purchased some baits and the rat did not return. I thought oh well at least I can plug one in in the kitchen to keep cockroaches away. Then a big flying cockroach appeared on my sink less that two metres from the Petrol unit. I though what a waste of time and electricity. I tried to get my money back but guess what? No go.
Don't waste your money on these things.
Purchased in January 2020 for A$190.00.
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RinoSydney, NSW
- 4 reviews
- 7 likes
False Advertising
I bought 3 of these so called ultrasonic crap.
2 new ones this year cause i thought the first one was damaged, but there crap, all [Irrelevant Content Removed] and the excuse they use about how your wiring is set up in your walls and roof, it's been proven that most ultrasonic plug ins sold are fake and really you have to do the old fashioned way with bait and traps and poison.
I asked for a refund they said 100 days is over so NO refund, i will be taking this matter to fair trading cause i am sick of [Irrelevant Content Removed]
Purchased in August 2020 for A$250.00.
1 comment
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MozzSouth West, QLD
- 11 reviews
- 4 likes
- Verified purchase
Rats love it !
Bought one of these 'premium' units $99 plugged it in under the house due to rats etc. So a few months later found in my car, not 2 meters from this wonderful unit, a large rat nest with a very large rat looking rather healthy.....0 stars if I could
Purchased in October 2019 at From Pestrol for A$99.00.
2 comments
Stephen J.Pestrol
Mozz, Sorry to hear that you are having trouble with rats. We would need to get further information from you to find out why this is not working. Regrettably, there are many factors that could be in p... Read more
lay here. For example, the direction the unit is facing, the amount of electrical wiring being placed in this location so that the force field signal could be created or even the setting that you have the unit on. We have other units that we can replace this with that are needing the above to do the correct job for you. Please contact us and we will work with you.Hi the unit was plugged into a powerpoint facing the vehicles under the house. The setting was full strength both lights (red/green) flashing. So not sure what else could be done there.
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PeterMelbourne
- 8 reviews
- 6 likes
Works for us.
We are in country vic, and been here for about 4 years. Lots of mice (and a few rats). We were not happy with baiting because of: keeping ours pets safe, the issue of secondary poisoning of native wildlife, cost, etc). We bought 2 of these back in Jan 2020. I have to say I was a little sceptical at first. Now, the mice didn't run screaming from the house (and shed) when we first turned them on, but there was a perceptual reduction in their numbers over time, including the winter period, til now we just don't see them or any evidence of the...Read more
m. The rats weren't as keen to go but we took them out with traps and they don't seem to have returned. Our model devices differ from the pic in the review header so I'm not sure how ours might differ from the devices reviewed by others. But the ones we have work for us.Purchased in January 2020 for A$207.00.
1 comment
Stephen J.Pestrol
Thanks Peter.
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Murray McDonaldSouth West, WA
Didn't work and no help
We bought a rodent free around 12mths ago and never worked, all lights on but no one home!
After 2 call and months later we received a battery repeller which made no difference.
I have rang and spoken to them 2 more times and still Nothing Has been done. Last time they said they will ring me back with a salution, that was months ago and im still waiting!
All i can say is good product in theory, very poor service when something goes wrong so GOOD LUCK
Purchased in September 2019.
1 comment
Stephen J.Pestrol
Hey Murray,
I'm sorry to hear that your experience with us has been less than ideal.... Read more
While the unit can do the job it's not 100% fool proof, there can be limitations due to the set up of of the home the layout of the wiring for the electromagnetic pulse that covers the wall cavities and any physical barriers for the inside of the home for the ultrasonic function which is why we offer our 100 day money back guarantee. We use the portable unit to cover these dead areas in the home that the unit may struggle to reach, which is why our staff had given that unit as complimentary. Like I mentioned before there are so many variables when it comes to this product, the reason we continue to believe in the product is that thankfully 95% of cases do work, however that 5% is still unfortunate which is why I want to work with you to find an agreeable solution. I'd like to make up for this mistake by contacting you in private and hopefully finding a satisfactory solution for you.Similar opinion? Write a review on ProductReview.com.au!
Fantastic service
I recently bought a mesh kit to install around solar panels to prevent birds nesting under the panels. Before ordering, I asked Carl quite a few technical questions about the product. He answered them in a very professional and knowledgeable way. He was also very patient and obliging, when I had some difficulty transferring money from my NZ bank to Australia. With suggestions from Carl, the transaction was finally completed. I was then pleasantly surprised to receive the product soon after, considering possible COVID-19 related delays.
The product was the only one I could find that met my specifications, to deter small birds without puncturing the roof to attach the mesh.
Purchased in July 2020 for A$319.00.
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Nicci.PSouthwest, VIC
- 13 reviews
- 2 likes
Not up to reasonable expectations
We purchased 3 of these units approximately 2 years ago. One stopped working and when we contacted Pestrol customer service we were fobbed off. The fellow said (and I quote), "The units only last about 12 months, you could try turning it off and waiting 24 hours before trying it again but it sounds like it's pretty much stuffed." When I asked if Pestrol would replace our unit we were given an unequivocal..NO.
The unit would have actually been plugged in and used for about 8 months total. The response from Pestrol customer service falls way short of the mark.
Purchased in March 2018 at Direct from Pestrol for A$199.00.
2 comments
Stephen J.Pestrol
Hi Nicci, firstly really sorry you had to deal with someone rude from our organisation. We do provide a 2-year replacement warranty on these units and try to assist if we feel that they should have la... Read more
sted much longer. I have had mine for well over 7 years and for the most part they have a long life expectancy. Please message us privately and I will get 1 of our small team members to look after you. Thanks for the feedback, it has been very helpful to understand how you were treated so this doesn't happen to anyone else. Pestrol TeamI waz contacted by Carl from Pestrol customer service who apologised for his colleagues behaviour, reassured me about their product and immediately issued a replacement unit.
5 Stars plus for the excellent response.
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Max K.Sydney, NSW
Needs checking every couple of days
I've purchased Ultrasound 360 repeller online on Petrol Australia website. The transaction was smooth and the delivery was fast. But the unit has a loose connection with the cord and therefore the unit disconnects from the power by itself occasionally. This means having to access the roof cavity every second day to check/connect the unit. My impression is this unit needs to be paired with the repellent which uses home wiring to achieve the effectiveness
Purchased in June 2020 at Pestrol Australia website for A$149.00.
1 comment
Stephen J.Pestrol
Hi Max, please call us, that is not good enough, the product should not disconnect and if it was mine it would not be satisfactory. Look forward to helping you out with this. Pestrol Team
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sarah
- 3 reviews
So far so good
We moved into our house one year ago and we had huge mice and rat problems.. it was disgusting! We have had multiple pest treatments done by multiple companies to get rid of them, but they can kept coming back after a while. We bought our own mice baits and we also cut down trees near our house to try and prevent them getting inside, and then finally found this gem. We only have one unit under our house which is where the main problem was (or at least where we think they were living) and since we have had the unit, there has been no sign of...Read more
rodents inside or under our house. We can see they have been outside on the footpath near the the door to under the house, but they have not entered. Very happy so far! Glad we can control ghem without having to use pesticide. We may get another unit for the roof / ceiling of the house but haven't needed to yet.Purchased in March 2020.
1 comment
Stephen J.Pestrol
Thanks Sarah, great to hear you have sorted your rodent problem. Let us know if there is anything else we can help you with in the future.
Pestrol Team
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Find out how Pestrol Rodent Free compares to other Pest Control Products
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GlennPerth, WA
- 5 reviews
- 7 likes
Um was hesitant
I don't believe it, had rats and mice running all over my ceiling, since I plugged it in I have heard nothing, I'm a believer, it seems to be working
Purchased in June 2020 for A$119.00.
1 comment
Stephen J.Pestrol
Hi Glenn, we have been selling this product for a number of years in Australia. Often it does sound too good to be true. However, with the number of people that we have sold it for, for the majority, ... Read more
the product is a fantastic and easy way to remove unwanted Rodents. Thanks for giving it a go and we appreciate you taking the time to leave a response. Pestrol TeamSimilar opinion? Write a review on ProductReview.com.au!
ShaunSydney, NSW
Highly effective, easy to use product!
For the past few weeks, I had a few rodents sneaking around my house walls, causing damage and making noises loud enough to bother my cats. Bought one rodent free last week and left it on during the night. Been sleeping good ever since!
Purchased in April 2020 for A$119.00.
1 comment
Stephen J.Pestrol
Thanks, Shaun, often cats can't get into there secret hiding places, thankfully the technology can, glad you are getting the desired results.
Pestrol Team
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BertiebeetleMetropolitan Adelaide, SA
- 3 reviews
- 4 likes
Does not work
I plugged one in my bird aviary and watched the mice running all around it.Did not deter or get rid of them. I now use mouse traps with peanut butter on them and very successful.
Purchased in June 2019 at Not sure-have tried several different ones.None work.
1 comment
Stephen J.Pestrol
Hi Bertiebeetle.
Yes, unfortunately, I can see why there could be limitations in a bird aviary, a lot of food and droppings with not a significant amount of wiring to allow the electromagnetic repel... Read more
ling technology to work. Thank you for giving the unit a try, we would have had other units that would use a different technology that would be more suitable. Stay safe and all the best for the future.Similar opinion? Write a review on ProductReview.com.au!
S. AliSydney, NSW
Refund Delay
Rodent Free product was useless, it’s been a week since item was returned and still waiting for a refund.
Speaking with Jason (Customer Service Rep) from last week and no call back.
3 comments
Stephen J.Pestrol
Hi S.Ali, thank you for your feedback. I am sorry that we have been unable to provide the service that you deserve. With the unprecedented times in the last week around the globe, we have been doing... Read more
our best to serve our customers with the overwhelming demand. Unfortunately, I don't see any orders under your name, please private message us, so we can sort this out for you. Thank youPrivate message sent.
Can you please let me know the status of refund.
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Very impressed!!!
I am so happy to have discovered this company and there amazing products. A few weeks ago I seen a mouse and went into panic mode, my neighbour also has chickens very close to my house which attracts them to my home. I originally ordered the pestrol pro and straight away the noises from my ceiling completely stopped. I did notice and increase of rodent activity and this made me further panic ( I have heard this is a really good sign) with them leaving my ceiling (my neighbour also told me she has been having seeing a huge increase in rodents at...Read more
her home, around the time I plugged it in), I know this definitely works. I did ring pestrol back who also suggested one was not enough for my small 3 bedroom house, so I ordered the pestrol 360 and it arrived this morning. I plugged it in straight away and have it switched all the way on, my traps are set and I am hoping they get all the way out today and end up in my trap mwahahaha. Allthough pricey I am completely convinced ( what it did straight away for the ceiling just can't be imagined). I am sold on these products and thing I will buy one more pestrol pro and a battery operated one under my sink. I have an absolutely irrational fear of mice so these products are just worth every cent.Purchased in March 2020 at pestrol online for A$223.00.
1 comment
Stephen J.Pestrol
Hi Honey lee. I am glad to hear that you have had the desired results as so many of our customers have. Take care and stay safe.
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perrys
- 2 reviews
- 1 like
No Rats
Use a few products from Pestrol and happy with this one as well. There are no chemicals used, and it seems to keep rats away, at least I don't hear or see them anywhere.
1 comment
Stephen J.Pestrol
Thank you.
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Find out how Pestrol Rodent Free compares to other Pest Control Products
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Now after 3 weeks peace rules - they have moved outside...
There was a lot of mice - one even ran over the curtain rail when I tried to catch them, and mice traps - they weren't that dumb. After 2 weeks we saw 4 mice under the BBQ, outside - The upstairs is good --Used two units and the number of Cockroaches has decreased as well. Now I have to move the units to downstairs - but my rabbit is currently down there... will the mice come upstairs?? Will that be OK for the rabbit? Can they be used near a chock house and Aviary outside - that seems to be the cause. It was easy to set up and have solve the main problem. Highly recommended. We got 2 units for the top floor of 5 bedroom house.
Purchased in October 2019 at Mitre 10 for A$99.00.
1 comment
Stephen J.Pestrol
Thanks Dorothy for your review, you must have bought this in NZ as we don't sell through Mitre 10 in Australia. However, glad to know that it is working well for you and a good time to buy as they are running a special in NZ currently at $99.
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Professional Friendly Service
Abdul from PPC responded quickly, drove an hour to get to the service area, and inspected possible points of pest entry. He liberally applied the bait, but first asked if pets or children had access to the area. He was very friendly and a pleasure to work with.
Purchased in October 2019.
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DannyGreater Melbourne (Inner), VIC
- 3 reviews
- 3 likes
Was easy to use.
Fast easy instructions, simple set up and was working within a few days. Problem was solved within a week. I would definitely give this a good If you think you have an issue.
1 comment
Stephen J.Pestrol
Thanks, Danny for your review. Glad to know you have been able to solve your problem with our product and without traps or chemicals. If we can help you in the future, please let us know: Pestrol Team
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BTMJCM
- 5 reviews
- 2 likes
more mice than ever
maybe they are supposed to activate the mice because before I purchased and used the Rodent free we just occasionally spotted the odd mouse but now with it plugged in we are catching one or two mice in mousetraps every day and can hear them gnawing away on something in the wall cavity and waking us up !! I was really hoping it would work but it certainly is not at this stage
Purchased at pestrol for A$119.00.
3 comments
Stephen J.Pestrol
Hi BTMJCM, after having sold 10's of thousands of these products we can tell you that unfortunately what you are experiencing can be good news. Often the reason for increased activity is because the m... Read more
ice have been unsettled through the technology and are running around and are trying to get out. In some situations, if your internal part of your home is difficult for the mice to escape, the solution sometimes can only be to use a humane trap and release them outside. If you contact us directly we would be happy to provide you with some traps free of charge. Furthermore, we offer a 100-day money-back guarantee for this very reason. Please contact us at your earliest convenience. Pestrol TeamThank you Stephen for your explanation and I do believe now you are correct as initially we were "over run" with mice but the last week /10 days all is quiet no wall cavity movement and no more mice i... Read more
n the mousetraps so I guess there was a dislike for your Pestrol by the mice and they have "buzzed off" (hope so anyway) Thanks again and I have up dated the star rating accordingly CheersStephen J.Pestrol
Well if anything is to change and you need assistance, we are not far away. Call us or e-mail us anytime. Thank you for updated review. Stephen
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YektaJNorth Western Region, NSW
it must be working because i haven't had mice for over 2 years
The product is super easy to set up. I live out in the country and had been keeping George my cat busy for many years. However, traps have been set and I haven't caught anything for ages so that tells me it has been working which is great. I give it 4 stars because there is a lot of faith without knowing if it is working, but because i havent had any rats or mice, i am more than happy, so thank you.
Purchased in April 2017.
1 comment
Stephen J.Pestrol
Thanks, Yekta for your review. We have sold many 10's of thousands of the pestrol rodent free. Mostly for people who want to find an alternative to using chemicals. Sometimes there can be limitations ... Read more
based on the unique wiring setup in each person home, however, we are glad you have had the desired results. Pestrol TeamSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
leonard whittakerasked
What is the life of the pestrol units. The electro-magnetic light does not come on.
No answers
Mikeasked
Hi we have had our unit about three weeks now. It plugged in inside the cupboard with the mice problem. We still have mice?
3 answers
Stephen J.Pestrol
Hi Mike!
Thanks for your message.
The Rodent Free Device plug-in units do take a month or more to receive the full effect, however, it also depends on how many units you have and the size of your home.
Also, what switch do you have the devices on? And how big is your home? (Storeys, rooms)
Thanks again.
Regards,
Pestrol
Thanks for replying, I sure your instructions say 5 days??
Stephen J.Pestrol
Hi Mike!
Thanks for getting back to us.
We have had customers mention to us that the device has performed on the first day and sometimes after a month but of course, we recommend giving the device 30 days in order to see the results which is when you will fully notice them.
In the first week, the device will operate no doubt but in order to witness the full results and performance of the device itself then at least a month is needed to fully evaluate it.
Hope that helps.
Regards,
Biddie Carsonasked
Why does it flash Red sometimes ??
1 answer
Stephen J.Pestrol
Hi Biddie,
Thanks for your message.
The red light that flashes happens to be the electromagnetic setting which sends out soundwaves throughout the walls and the ceiling as well.
If it flashes, then that means it is working just fine and operating as usual.
Thanks again.
Regards,
Pestrol.
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Stephen J.Pestrol
Rino, I am sorry to hear that the product you have purchased from us is not providing results. Without having knowledge of how and where you are using the devices - it is difficult to give you proper... Read more
advice so you can get the best results. Our unit's main technology is electromagnetic, which works inside your wall cavities and the ceiling, and providing the units are plugged into your main PowerPoint, the signal would spread and deter rodents. However, with Ultrasonic, you are correct to a certain degree, units with only Ultrasonic Sound are rarely successful in the house as the sound does not travel through any objects and would only be effective in the open space. Every house is different and can provide different results and we always want to make sure if a customer purchases a unit from us they would be happy with what they are achieving and for that reason we offer 100 days money-back guarantee.