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Peter Kittle Motor

Peter Kittle Motor

1.4 from 31 reviews

See the Best Car Dealerships in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

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4 star
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1 star
28

Honest Joe

Honest JoeMetropolitan Adelaide, SA

Don't buy here

published

Was promised a free first service and sent a message that I could get android auto installed. I waited 3 hours longer than the service was supposed to take, android auto wasn't installed and the dealer then insisted i pay for the service.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPara Hills
See all answers

Ali

AliMetropolitan Adelaide, SA

Waste of our time

published

Took our two cars one a less than 12 month old Suzuki Swift and a Grand Cherokee Jeep the trade in price was a joke not even an attempt to negotiate. The boss came out handed us the keys and muttered something even if we were considering buying the new car we looked at after his personal skills we certainly wouldn’t bother. Have bought a number of cars in the past and always been treated well. Will certainly take our business elsewhere.

Customer Service
Return Claim MadeNo
Store LocationPeter Kittle Parafield
Pat. m

Pat. mMetropolitan Adelaide, SA

  • 2 reviews

Bought a colorado

published

Bought a second hand colorado with 33,000ks on the clock but the paperwork said 31,000ks so my 3 month or 5000k warranty was half up when I drove off the lot, when I called them up to ask if they changed the paperwork and updated the ks after the service they did before I picked up the car, they told me they didn't service it, even though I was told they would and was the reason I couldn't have it that day.

Product Quality
Return Claim MadeNo

Stand over bullying tactics, followed up with abusive text messages

published

The car salesman on the day was great until the manager [name removed] took over. He was nothing but a bully and undid all the good work by the car salesman. I was never going to by a car from someone who acts this way especially infront of children. Also be warned that if you decide not to buy a car from Peter Kittle you will receive follow up abusive text messages.. we will never return to Peter Kittle to purchase/look at a car.


Peter

PeterMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Air Freight to Alice 4 days

published

Travelling from Adelaide to Darwin and my vehicle developed a noise in the engine.
Called into Peter Kittle on Tuesday morning to see if someone could have a quick look at the issue.
Reply " we can book you in for Friday"
After some negotiations they agreed to look at it on Tuesday afternoon at 2pm.
The problem was a failed turbo and I was told it would be 7 - 10 days to get a replacement from Melbourne.
I asked about air freight and was told air freight would not get to Alice Springs until Friday or Monday.
The part arrived Monday about 11am and the repair was completed about 5pm that day.
4 days for air freight from Melbourne is a joke and Peter Kittle claim they could do nothing about it.


Benson

Benson

  • 2 reviews

Lack of warranty service

published

Do not ever expect these clowns to honour warranty they lie and they scheme to shut you up and get you out of their workshop. Absolutely Hopeless to deal with. Without doubt SA's worst dealership.


Colorado bumper

published

Just needed front bumper replaced quoted 6k
Then stuffed up the time i was meant to bring it in. Then rang me three times to tell me when i can pick it up and all three times it wasnt ready.
Worst repairer ive ever dealt with.


Rough body repair back yard quality

published

I've recently had my Toyota kluger repaired by Peter kittle collision repair in Adelaide after a hail storm that occurred in broken hill I found the repair very rough there's still minor dents in the doors and paint runs in the clear coat also I found missing clips under the inner guards and the trim ill fitted and every time I phone the manager they say they'll get back to me .. But never do so i had to lodge a complaint to my insurance company for this rework to be done.. so called authorised Toyota repairer !

My 18 year old son conned into buying a brand new Camry, not happy!!!

published

My son just out of school works part time got talked into buying a brand new car, he had no money but they convinced him he could afford it and said the loan is interest free, a lie, the cost of the car was well above what it is worth, they also talked him into loads of extras, he felt intimidated by the older salesman, and was told he had purchased the car even before he had signed a thing. My son was immature and uneducated in salesman tactics, he believed he had purchased before a signature had been obtained from him, since the story sounds the same as another I have read on this site I assume it must be a similar tactic, this is so wrong shame on you Peter Kittle Toyota for doing this to young people!!

Go elsewhere

published

Trying to force a purchase when no signature obtained. Worst experience at a dealership ever. And they won't refund deposit paid. Kittle Holden will be taken before ACCC for this.


Not leaving this

Not leaving thisElliminyt

  • 2 reviews
  • 6 likes

Don't waste your money

published

Worst customer service you could imagine. Unable to provide accurate documentation, I had to continually chase documents. Vehicle purchased arrived damaged and long story cut short they turned everything around to blame us. We were honest and now up for almost $6000 of extra damages. Go elsewhere or ensure you scrutinise every document and your purchase.


Max J

Max JAdelaide

They'll happily waste your whole afternoon and lie, lie, lie

published

10+AWESOME AWESOME AWESOME

published

If I could score higher then 5 I would...Our Prado motor blew up we were very upset as we only had the car 12 months(was private sale from QLD) I rang PKT and spoke to service center they organised for the car to get from Mount Barker down to the workshop the day it happened, by 10am the next morning they gave us a quote. 1 week later the car had a whole new engine plus other bits and pieces we requested and the final bill was $1200 UNDER what was quoted which was FANTASTIC.

A huge thumbs up for Gary K in service center who kept me up to date about the car through out the week. Gary is extremely professional and efficient , Gary is a legend.

Well done PKT you are a fantastic company to deal with.


Johnno

JohnnoAlice Springs

Quick and easy

published

Could only leave work for 15 minutes to drop my car off for 20000km serivce. Let me drop off after smoko because they said it was quieter then and dropped me back to work. Called me 2 hours later to say the service was done and picked me up from work!! Definitely bringing the wifes car here next month!

Bad customer service

published

Workers and managers they don't know how to respect there customers crap customer service ever we had never again coming to you guys we were like your best customers we bought a lot of cars from there but no more never ever.

Misogynist pig

published

Firstly- our test drive was fully supervised so we didn't get a chance to think and assess the car ourselves.
Secondly- we were told the squeaky steering wheel that we test drove could be fixed with 'a bit of wd40'.
Thirdly- our salesman basically refused to let me leave and think about it, then proceeded to use sexualised humour in the discussion.


Total Cowboys on 457 visas

published

Para Hills Peter Kittle Toyota

published

Extremely disgusting service! I understand they want to make a sale on a $60,000 car but they are uncomfortably pushy!!


Not good advertising & bad customer service

published

The guy upstairs took lots of time to dub me into getting "extra's" for the car, too much crap going on in here .. Pricing way to much, service team pathetic Bought once/ Never again..


Browser333

Browser333Adelaide

  • 5 reviews
  • 3 likes

Peter Kittle Holden - Port Adelaide

published

Name has changed from Smith's Holden but the customer service is still lousy. Service department unresponsive, tried to charge $4,500 for work I got elsewhere with warranty for $1,000. Be prepared to be on hold forever and no one to give a damn. Maybe they just charge ridiculous prices because they don't want the work.


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