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Peter Warren Automotive

Peter Warren Automotive

2.2 from 47 reviews · View Statistics

Reviews

2.2

47 reviews
  • Product Quality
    3.0 (11)
  • Return Claim MadeYes (1) · No (15)
  • Customer Service
    2.2 (14)
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Unhappy

Unhappy Sydney, NSW

Still waiting

published

Took my husbands car in on the 13th of November and still waiting. The car needs to be fixed under warranty which they are trying to dispute. He keeps calling for an update and told they will call him back. He has no car to drive. I told him he need to escalate this with the ACCC or ACA but he insists they will fix it. How long?? The car is 1 year old.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationWarwick Farm
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Minh

MinhSydney, NSW

Solar tinting warranty

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarwick Farm
See all answers
Enrico N.

Enrico N.Sydney, NSW

  • 3 reviews
  • 4 likes

Disappointed

published

Booked Express service for our Toyota Kluger. My wife with a 6-month-old baby waiting for fo the Service to finish there for 1.5 hours as agreed. After 2 hours they said they had no started the service and did not know that it was booked as express service.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarwick Farm Toyota
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Vijayasarathi Ramanathan

Vijayasarathi RamanathanSydney, NSW

  • 2 reviews

Lack of transparency with finance

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPeter Warren KIA
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Fairly disappointed

published

The Merc service guys are pleasant enough but seem to have some sort of agenda. Not sure where they get off being rude to customers and insulting them considering most of the service vehicles have been purchased from their dealer. I expected a bit more courtesy from every person I interacted with from the service agent to the receptionist. Was shocked that the internal engine cover was left loose when they returned my car - maybe I don't fit the "look" of a good customer.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Peugeot ate Peter Warren

published

After owning 8 Mazda's I decided it was time to try something different and softer over a year of reading reviews, I decided to buy a Peugeot and thankfully I came across the amazing George Jabbour who helped me out. His relaxed style of selling and amazing products t knowledge got me into the car I wanted. He was not pushy in any way and worked with me in every aspect of the sale. I cannot compliment him enough. It is because of him that I moved away from Mazda and purchased a car from Peter Warren. If you want new car, talk to George at Peugeot. You will not be disappointed.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPeter Warren
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Patricia

Patricia

  • 2 reviews

Renault Captur Zen 2019

published

Joey and Natasha were not only patient with us but were honest during this difficult time of covid 19. We would highly recommend that you should buy a Renault from Peter Warren Renault. Love our car ask for Joey and Natasha.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPeter Warren
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John

JohnSydney, NSW

  • 13 reviews
  • 16 likes

Disappointed

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarwick Farm
See all answers
Torpedo

TorpedoIllawarra, NSW

  • 2 reviews

Geoff Dade

published

The way I was looked after not rushed was so wonderful I would recommended then to look at there used cars I bought a 2116 Holden Captive thanks again Andrew and Steve

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNarellan Automotive Direct
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The reviewer stated that an incentive was offered for this review

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Misho01

Misho01

  • 2 reviews

FANTASTIC SERVICE ALL THE WAY THROUGH.

published

Thank you to a very professional and delightful salesman Serg for helping my mum purchase a car. Strongly supported by a wonderful manager Mark. Nothing was to hard for you. What a lovely group of people. You are all an example of the decency that is out there in a competitive industry. I highly recommend Peter Warren Warwick Farm. Your genuine kindness Mark will not be forgotten.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPeter Warren Warwick Farm
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Kathy

KathySydney, NSW

  • Verified customer

Purchase of CR-V Honda 2016

published

I was very impressed with the service I received from Ken and Peter Warren team for the purchase of my new car Honda CR -V 2016.
He has friendly courteous and kindness. He knew my budget and attended to every details made sure that I was happy with the vehicle.
I will definitely recommend Ken and Peter Warren to family and friends.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarwick Farm Car dealers
sjokic000

sjokic000Sydney, NSW

Why didnt I read reviews prior ti purchasing from Peter Warren?!

published

You grow up with stories about dodgy car dealers and wonder if they are actually true. Peter Warren Toyota is the prime example that these stories are 100% legitimate. Peter, the salesman was dishonest promising the vehicle would be delivered to us within 2 weeks and this was the main reason why we purchased from them. 4 weeks later and after listening to tons of lies and excuses from him and his manager called Steve, we still did not receive our vehicle. Dishonest, lying, pack of cheats. From salesmen to the managers. Do not deal with these guys, avoid at all costs!!!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPeter Warren Toyota
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Best Sydney P.

Best Sydney P.Sydney, NSW

Don’t Beleive what they tell you, get another mechanic to check

published

brake noise, I knew it was the brake pads warn indicator. took it into Jeep service. They called me and quoted me $530 for the repair. I said can’t you just machine it, they said no , it needs a new part they have to order in. Took it into my local mechanic, says nothing wrong with brakes just need new pads and charge me $120 total.

Incentivised ReviewNo
Return Claim MadeNo
Jessica L.

Jessica L.South East Queensland, QLD

  • Verified customer

Highway Robbery

published

This car dealership sold me a Mazda MX5 with a crap motor for $12,500. Ever since I bought it, 1 of the spark plugs keeps fouling up (every month or so) and now I know why! My mechanic has quoted approximately $9000 to rebuild the engine... Hardly worth it... Might as well have bought a brand new car if I do that...

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLiverpool
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Ashdoll

AshdollSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Poor Service on buying Luxury Car

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarwick Farm
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Terrible service!

published

Terrible customer services. Booked in for a repair service and was promised to have a loan car for the day. I even rang a day beforehand just to get a confirmation again. Shocking and terrible to receive an email from them at the very last minute just before the scheduled time saying unfortunately there was no loan car for me while I was already on my way. Worst part was they were not apologetic and said you can reschedule!

Product Quality
Customer Service
Incentivised ReviewNo

Dont Go To Mercedes!!

published

At Mercedes, the man's service was DISGUSTING!!! As I walked inside, no one came to welcome me, everyone was at their desks until i looked at that bald man and asked him to show me the new c class. As soon as I sat in the car he asks "do u like it?" I said yes n asked about the features and he said "well it has a lot!" Yea no way mate!! Was treated like im some sort of peasant?!? Chill, its not like you can even afford to buy a second hand one so why treat me like you're some sort of millionaire?? Just dont go if u want to be treated like a peasant!!

Incentivised ReviewNo
Return Claim MadeNo
thelad

theladAU

  • 8 reviews
  • 10 likes

Drive past and keep driving

published

I keep changing the review as i keep having second thoughts on them. Things have got so bad since last time i reviewed them that ive finally settled on one star and have asked for a refund for the car. The worst dealer i have dealt with ever. They struggle to sell one car, if your looking to buy bulk move on, these people arent up to scratch in the B2B market. I almost want to give them a good review so people can share my pain.

Kit Kat

Kit Kat

  • 2 reviews

Buying a new car

published

This place is pathetic the salesmen tell you one price and then they go to the manager and come back with another price find them wasting customers time they can be very pushy and arrogant to you once your inside the show room we left and won’t be back we purchased a brand new car elsewhere on the same day there loss our gain these so called salesmen need to go and do some customer training courses we are so glad we didn’t buy from this company be warned they rip u off in any way they can shop around because after we did we were so surprised with all the extras we got elsewhere when this company wanted us to pay for it

FORD FOCUS SR

published

Travelled 500km to look at ford SR 2017 had look and went inside the office to ask for price on 30/12/18 there was a guy look like a manager with no smile(caucasian appearance).He approach me and did not even want to acknowledge me when I asked about the price he said QUOTE "Are you want to compare prices around Sydney or want to buy a car".
This guy's first word put me off.
Short stocky build guy wearing white shirt has a office on left hand side of the entrance to the building behind glass door.
After few words from me I left the yard and will buy car elsewhere.
No respect for anyone I don't know why this guy is employed or running a business.
Lost a possible 40k business
Not recommended at all.

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