Kia service centre customer service team needs a lesson in customer service. I have been taking my car back for nearly 7 years (will not return once warranty is over) I have never had such appalling service. Front desk are not helpful and always make you feel as though you are in the wrong or being an inconvenience. By this I mean simply calling… Read more
once to find out any updates on your car because they will never call you to advise. You are left to guess. I Do NOT recommend. If it helps, I never post reviews, but I have said to myself one too many times now I will review after this poor experience and never have. No more. Please BE AWARE. AVOID!
I booked my car in at Peter Warren for the first available appointment at their euro service centre for the 7th of April. I explained I had a holiday coming up and needed the car. I also explained I had the car looked at by another dealership but I didn’t trust them or their work which is why I was willing to drive 68kms to have my car diagnosed… Read more
and repaired there. I got a message 4 days later that it was repaired and ready for pickup. I started to drive away and the initial problem had not been fixed and as there was an engine fault I could not take my car home. We were left at 4pm on a Friday to try and get to a hire car place before they closed at 5. Our service advisor helped to get approval for a hire car but that is where the customer service ended. We made it to the hire place via uber with 10 minutes to hire a car. (And not within the $80 a day allowance we were given). Fast forward to Friday the 17th when I got a message the car was ready for pickup. I received no communication before this of what was being fixed. (Turns out it was the PCV valve). I picked up my car this morning, the 20th with a fresh new dent and scratch on the front left passenger door which I sent a photo of as soon as I noticed it when I got home. (1.5 hours after pickup) I received a call this afternoon from my advisor saying they will not be taking responsibility for this and that it must of happened during the 68km drive home. (My husband was following me and nothing hit my car). They also apparently have CCTV footage of me leaving the dealership without a dent but won’t provide it to me to review. We can however, drive back up there and view it with them provided we are “polite”. Oh and after having my car for 10 working days I still have faults coming up on my dash.
Extremely disappointing experience. I purchased a brand new Toyota RAV4 XSE just one month ago. After the dealership’s complimentary inspection, two weeks later the oil warning light came on while I was driving on the highway. When we opened the bonnet, the engine oil cap was missing. Oil had sprayed everywhere and the dipstick was completely… Read more
dry. There was oil leaking under the car at my workplace and at home. This was a serious safety risk.
The dealership told me they did not remove the oil cap and suggested the vehicle had been driven 800km since inspection — implying it was not their responsibility. I find it unacceptable that I am being blamed. Why would I open the bonnet and check the oil on a brand new vehicle that just came back from a dealership inspection?
They cleaned the engine and replaced parts, but this does not change what happened.
The engine has suffered premature wear through no fault of mine.
Very stressful experience and extremely disappointing customer service, especially from management.
Photos, videos and email communication speak for themselves.
I cannot recommend this dealership.
Reviews with attachments
- +5
Worst customer service – We have been dealing with one of there dealership and it has been an awful experience start to finish down to the point that they have repainted parts of our car with the doors open and damaged the inside of our vehicle and have not addressed it and it's been 8 months they will use any angle in the acl to not fix defective vehicles
- +6
If I could rate this place zero stars I would- BEWARE – I brought my car in for its first service to Peter Warren Kia and was immediately given the wrong information- this in itself is a long story but far from the worst of it. Picked my car up and it was COVERED in tiny scratches, I was shocked and asked what had happened to it, to which the assistant said it must have happened in the car wash. I was… Read more
very upset and frustrated and asked what he was going to do about it, he took photos and said I would get a follow up next week. TWO MONTHS OF CHASING THEM LATER - I finally get my concerns passed onto the service manager [Name Removed], who proceeded to take my car in and hold it for a week so far- nothing has been done to the car except they washed it again and told me the scratches were worse and over the next two conversations came up with every excuse under the sun about how it wasn’t their fault and they were doing this as a ‘gesture of goodwill’, when I called him out on how ridiculous some of the excuses were, he said they were just an ‘analogy’. They want me to give them $3000 to respray the paint from the scratches they caused to my vehicle. Even if you buy your car here, for the love of God do not get it serviced here, once they have your money they don’t give a damn about your property or your experience. Now I have a brand new car that is scratched to Hell that I have to keep fighting to get fixed with people who could not be more blasé. Avoid this place like your life depends on it.
Latest follow-ups
This review relates specifically to the Hyundai Liverpool branch of Peter Warren Automotive. During the purchase of my vehicle, a wall box home charger was clearly promised verbally as part of the deal. This was a key factor in my decision to… Read more
proceed with the purchase. After delivery, the wall box was not provided. I was later informed by [Name Removed], a senior sales representative within Peter Warren Automotive, that I had supposedly accepted a $400 discount instead of the charger. This does not reflect what was agreed. The wall box has an approximate value of $1,442, and no reasonable customer would knowingly choose a $400 discount instead. This alternative was never agreed to and was never documented. This experience has been disappointing and has significantly affected my trust in the dealership. For a large automotive group like Peter Warren Automotive, clearer accountability and ethical sales practices are expected.
Follow-up · Since my original review, there has still been no clear explanation or resolution. I contacted Kia directly and explained the situation. They told me the dealership is not directly connected to them. They said they could forward an email to the dealership if I wanted, but also mentioned that it probably would not change much. This situation is… Read more
Bought NOS 2023 Vitara turbo for my wife mid July 2025. Deal was good. Requested a delivery date 3 or 4 days in advance and no accessories were being fitted - just the pre delivery (at $1900!!). Received a call from salesman Friday afternoon to say… Read more
"the detailers are just finishing it now" and come in and take delivery. The car wasn't even washed - let alone being polished!! It took 3 or 4 days to screw on a set of number plates. Looking at the car now in the rain, the water isn't beading AT ALL on the roof and most of the bonnet. We paid $1900 to wait 3 days for zero pre delivery. I have complained with no response from Warrens Suzuki nor Suzuki Australia. If Warrens believe they will get to service this vehicle ever - then they also must believe in the Easter Bunny, Santa Claus and the Tooth Fairy. BTW, Sandy F isnt my name
Follow-up · Experience with Warren Group hasn't changed - I didn't get what I paid for and No comment(s) from staff. What would fix the predelivery issues - give me what I paid for as per your tax invoice - i.e $1900 predelivery and we get a car that has been outside for 18 months, so virtually zero polish on paintwork and it was dirty - the "detailers" did… Read more
Bought a Mercedes Benz from Peter Warren Mercedes in Warwick farm, worst decision l have ever made even though l did all my checks and balances prior to purchase. 100 point certified Mercedes inspection was completed by the dealer but just ticked… Read more
all the boxes when there was a significant amount of work that needed attention when l had the car delivered. Car broke down twice within weeks and had to fight to get the car repaired. Used car manager Jimmy Bozikas dreadful to deal with! Took no responsibility for the car breaking down twice and would not repair it. Left me stranded for weeks trying to fight these cowboys to fix the car under statuary warranty! Would not recommend buying a car from these cowboys!
Follow-up · Dreadful Dreadful Dreadful experience with Peter Warren Mercedes. I had to plead my case as a last resort to the Dealer principle to authorise repairs in the several thousands of dollars! Eventually they came to their senses and approved the works after weeks without a car. That horrible Manager there Jimmy Bozikas could have handled the situation… Read more
Positive reviews
Brilliant service from Toyota team at Warwick Farm - they provided a fantastic car with professional service. I recommend the insurance package Toyota support. Thanks Marcello for the immediate support the day I picked up the car. Bob Show details
I had my ford ranger in for service last week and would like to thank Diana and the team at Peter Warren for a professional service. They were prompt with information and would absolutely recommend them. Thank you Peter Warren. Show details
Excellent service from Marcela Barreto when I picked up my RAV4 Cruiser on 28/08/2025 from the show room. Prior to that, great sales service from New Vehicle Manager Minh Le and Tim Tam. Thank You.
Negative reviews
I don’t get how they call themselves great service when they will not answer a phone call at all have tried to call four times called the operator put through to service centre, still bugger all no answer
First let me say the vehicle product itself is fantastic. Unfortunately all vehicles need after sales servicing and support for when the odd item goes wrong and or regular servicing. Unfortunately have absolutely nothing good to say regarding Peter Warren Mercedes parts and service team. From money scalping at service times ( sir you need new… Read more
wiper blades - were replaced 3 weeks earlier by myself, again we have to replace brake pads and rotors as they are show wear, both replaced and upgraded by another performance vehicle installer ) can only think it is to scalp more money on top of the service. Unfortunately wife locked keys in the car. I brought the spares ( previously never needed ) to open the car only to find we were given the wrong remote and key for the car and model. Car had to be trucked to dealership and locksmith called to open vehicle, PW were then going to charge for the cutting and remote programming of a new one, obviously that wasn’t acceptable. Been waiting 5 weeks now with minimal if any response and or enquiries regarding replacement. Vehicle great but buyer beware where you purchase
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Have tried to ring about 20 times almost always hung up on absolute no care for anyone UNLESS you are buying a car ,has a service that took 6weeks and would not give me a courtesy car lost thousands of dollars Show details
Recent reviews
My vehicle renault master was for service/repairs since mid march 2025, when we picked up the car in mid april, we noticed the car aircon is not working and hence we left the car with renault to fix it. Few days later when i called to check the status, i have been informed my car rego is not found in their system they looked for the vehicle.… Read more
Unfortunately they couldnt locate the vehicle in their system and asked me call back few days after when the manager returns to work. This is really concerning as a customer we expect and within our rights to get updates on our car. Unfortunaley the person i spoke to was getting upset with me because i asked for an update on my car. He didnt put me through his manager or neither a small effort to call me back and provide an update instead i have been asked to wait for another 5 days. How can i be sure my vehicle is still there? Very Poor Customer Service
Took my Everest in for a service asked them to fix reverse camera did even look at it my jack broke and they said it wasn’t covered under warranty because it was used and recommended I buy a different jack not a ford jack and there was a few thing that needed replacing and the pricing of the quote was ridiculous I’ve taken my vehicle in twice because it’s using a lot of adblue and it still not fixed Show details
Kia dealership has been exceptional, especially Peter Le and Chris. The day I took my car for service/repair, I was assisted by Janet and the service was unpleasant. She was rude, opinionated and arrogant. I could not believe how someone with that kind of attitudes is allowed to work with customers. She should be dealing with a machine since the… Read more
machine does not respond back. Overall, extremely poor service from Kia Service Centre. If only I could rate it below 1 star, I would have done it without hesitation.
Repeated Negligence and Deception: Peter Warren Doesn’t Care About Your Car – The car we bought was great, and the courtesy bus driver was reliable with a good sense of humour. But that is where the positive experience ends. I will never buy another car from Peter Warren Dealership, as they are very negligent, sell protection packages that are not applied, have terrible customer service, poor recordkeeping, overpriced… Read more
services, and as a bonus will wreck your car.
❶ PAINT PROTECTION SCAM: ● We opted to pay for the paint & fabric protection package and were assured it had been applied when we picked up our new car. After I washed the car for the first time, I noticed that the nice pearly look had disappeared. Dealership assured me once again that it was applied. However, the car used to be a showroom model and, for demonstration purposes, had a patch of paint protection applied. This patch showed up (as they didn’t strip it away or apply protection all over the car). But I had to prove it to them. ● Did you know: The protection is voided if one takes the car through the drive-through car wash. So I only hand-washed my car. However, after a few years, I learned that the dealership’s "service" included a DRIVE-THROUGH car wash. When I voiced my concerns, I was told it was my responsibility to inform them about the paint protection policy, which is absurd, given the dealership should have known better.
❷ NEGLIGENT SERVICE DAMAGING THE CAR: ● A day after one of the services we found a massive oil puddle in the garage. They forgot to secure the plug after the oil change during the service. ● Another service ended with a broken centre console (why?) and multiple scratches on the front car fender (discovered on the way home). Countless emails and phone calls were fruitless, with calls not being returned, emails unanswered, and staff blaming each other for the lack of action. Finally, a threat of legal action led to the issue being fixed after 11 stressful months.
❸ SHODDY REPAIRS: ● A few months after we picked up the car from having the fender resprayed, we found 4 loose screws in the gap between the windscreen and bonnet. Discovered that these screws were not put back into place when they carried out the repairs, with a panel just sitting in place without being fastened.
❹ POOR RECORD KEEPING: ● The logbook had service logs missing, and service reminder emails were sent even though the service had already been completed.
→ CONCLUSION: Overall, our experience with Peter Warren Dealership and their service department has been nothing short of a nightmare, extremely stressful and disappointing. I would advise anyone considering purchasing a car from them to think twice and explore other dealerships that actually value their customers and their vehicles.
My unbelievable Moment of Truth with MG Macarthur Automotive and Peter Warren Automotive – I made a mistake by trusting a dodgy mechanic who charged me $1500 for my Hyundai Getz, only to tell me later that I would need to spend another $1000 to fix the gearbox, which he hadn’t noticed earlier. In my frustration, I went to MG Macarthur Automotive, part of Peter Warren Automotive for the past two decades, to buy a new MG Excite MY24 due… Read more
to its value proposition. However, a week after signing the contract and paying a $1000 deposit, I realized that Peter Warren employs similar sales tactics. Instead of selling me the MG Excite MY24 I wanted, with an additional discount of around $500, the sales manager tried to paste an older model MY23 ZS Excite to me. When I discovered this, I tried contacting the sales team, including the sales manager. However, my calls were repeatedly transferred to unattended desks. After multiple emails, the sales manager, [Name Removed], finally responded, claiming the MY23 was heavily discounted for me—less than $500! Heavily discounted? I made it clear to both the salesperson and [Name Removed] that I wanted the MY24, not the MY23. I also found out that the ceramic paint protection coating and film included in the contract, supposedly heavily discounted, were more than double the market price and of basic standards. I requested their removal. The sales manager then sent me a blank email with an updated contract attached, without any salutation or email body. Multiple email exchanges followed, but basic courtesy, such as adding a salutation and email body, was missing from all team members except [Name Removed] from the pre-sales team, who later became hostile because I had removed all the extras from the contract. Today, I had a couple of email exchanges with the sales manager, and all his replies were in CAPITAL LETTERS. I replied in capital letters, hoping he would realize what he was doing, but he continued replying in capital letters. My concern with Peter Warren’s team is not the capital letters or the attempt to paste an older model so their bottom-line margin remains more, but the real issue here was ethics and rudeness with their customers without legally being rude which is evident until now and I am confident that they will keep up with the trait. I just wish that their training packages includes some wise words and developed an understanding that “Customers pays for their heavy pay-checks” Anyways, this was my pre-sales experience. More updates will be posted about the day when I will pick up my car and post sales services as well.
Terrible Customer Service and terrible Kia cars – Mrs Rachael Beckwith From Kia provided me Incorrect and misleading information about my car repair status when I picked it up after I found out she was reading previous workshop notes and didn’t bother to get a recent mechanical report when the work was done. She told me I needed new tyres much were replaced but this wasn’t picked up because she… Read more
was reading old notes. On top of the customer lousy Service, Kia Optima engine burns 2 L of oil in between Service intervals and Kia won’t admit to it and on top of that told me to come back three days separate occasions so they can test the levels and make me white six hours to do so. Stay away from KIA CARS people because you’re wasting your money.
Great experience – I had an amazing experience from Luis Femenias at Peter Warren Suzuki. I needed the car today and Luis made it all possible. The process was pretty easy and no hassle. I’m so relieved and so happy I was able to come home with my new 2019 Suzuki Swift today. Thank you again Luis for your outstanding and very friendly service. I highly recommend :-) Show details
Incompetent – Absolute rubbish. Bought a kia cerato 2022 with 8400 km on it, they threw in a free first service. Wrote in the book 31000km. Unsure how 20 odd thousand kms got done in a day. Going back for second service with 19000km on the clock. They won't give me a new book and just changed it and stamped it. Said they don't have any new books to fix their… Read more
mistake, maybe they dont plan on selling another car? Complete lies and I am wondering if the service even got done. They can't even do paperwork correctly. Service department reception are pathetic and I have no idea how they are employed. Rude and incompetent. Never again will I buy from this rubbish 2nd grade dealership.
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Happy and satisfied customers – Excellent customer service. Attended to our needs and helped us choose the car we wanted for our lifestyle. We are very happy with our Toyota Corolla. Especially being hybrid as we can save money on fuel. I recommend Jayson and Harry in Customer Service very professional and knowledgeable. From Julie and Adrian Musgrave. Show details
Dishonourable thieves – Bought a top of the range Volvo XC60 Recharge T8 PHEV as a Demo agreed to be sold as New with only 1136km on the odometer, including the balance of new car warranty and free 5 year Volvo servicing. After receiving my money Volvo Cars Liverpool (Peter Warren Automotive Group) refused to honour the servicing deal and ripped me off thousands of dollars. Appalling service and absolute thieves - beware of this group and buy elsewhere. Show details
Sadie - massive asset – Shout out to Sadie! Today was just the second time I came and she remembered me from the first time I had a service done! First impression count and she absolutely made a lasting impression on me! So friendly and goes above and beyond! Appreciate your effort! Show details
Sadie from Peter Warren Kia – Sadie is probably the best vehicle service employee I've ever met. Her customer service is a 10/10, she is very loving and kind. Highly recommend having Sadie look after your vehicle service etc. I've had bad experience with other employees until I met Sadie.
It was a big fault to buy a new Kia – To whom it may concern in Peter Warren Kia In Warwick farm NSW Sydney . I bought a brand new Kia soul in 2019 . It has 7 year’s warranty and unlimited km. The air conditioning stoped in 2/2023 . They checked it and no spare parts until now 10/2023. I spoke with Mrs /Racheal and Mrs / Margret But They don’t even when it will be fixed . Who can… Read more
accept, bear the heat and live with no air conditioning. I called many times but it seems to be wasting time . Do you imagine than the assistant advised me to call Kia by myself maybe they have mercy on me . I called them they answered Kia Peter warren has it if they want to . I write this message asking for help . If not I will go with legal sector in Fair trading Or even to the court . Today I realised I did a big fault when I bought Kia Thank you My car is CT 36 QJ Kia Soul
So Blessed with My Kia Cerato -“Oh What a Feeling!!!” – Very impressed with the immediate Professionalism of Luis, he was very knowledgeable and provided excellent Customer Service! The moment I test drove this car, I loved the feeling, the smoothness, low km and the 7 yr peace of mind warranty. At the time of pick-up, car was in immaculate condition, washed, fueled up and read to go! I recommend this… Read more
Car Dealership as this is the 2nd car I have purchased from here. Thank You to Luis, Serge and all the Staff at Peter Warren Warwick Farm!!!!
PETER WARREN FORD AUTO OF WARWICK FARM NSW IS THE BIGGEST RIP OFFS EVER !! DONT TRUST THIS COMPANY FOR REPAIRS – I recently dropped of my car to PETER WARREN AUTOS IN WARWICK FARM nsw TO HAVE IT ASSESSED AND REPAIRED , after agreeing to pay the $280 to have the problems with my car assessed , thay called me up to say its going to cost you $1920 to fix the auto repairs and make the car run properly again , so I agreed to the service as i explained that it… Read more
was over my budget and that I would have to borrow extra money from a freind, so please make sure that this would fix the problem as I have currently lossed my job and the person on the phone enthusiastically agreed that this would definatly fix the problem , after a few days the person rung me back and said we can't seem to find the problem with your car so we need to spend atleast another 4 hours at $200 a hour just to look at the wiring plus extra money to fix the problem , that's $800 JUST FOR LABOUR!!! PLUS THE OTHER $1920 BUT DOSE NOT INCLUDE ANY REPAIRS OR FITTINGS ,SO I WAS HORRIFIED what this company was doing to me as I thoughaly explained to them that I could not afford any more money then the $1920 I was quoted the lady said she will see what she can do , so thay ring me back explaining that it's going to most probly cost upto $5,000 to get my car running properly again !!! SO I WAS EVEN MORE HORRIFIED and decided to get my car back but thay said I had to pay the $1920 just to get my car back , so after spending 2 hours with them on the phone practically begging them , thay gave me a discount ,SO I ENDED UP PAYING $1720 JUST TO GET MY CAR RETURNED TO ME IN A a BROKEN STATE,,Not fixed AFTER STILL HAVING TO PAY $1720 I EM NOW LEFT WITH A BROKEN CAR THAT DOSENT RUN IN THE SAME CONDITION AS IT WAS AND NO MONEY!! ,AFTER PAYING ALL THAT MONEY TO PETER WARREN OF WARWICK FARM FOR NOTHING!!!! I AM ABSOLUTELY DEVERSTATED !!! I can't even sell my car bc noone wants a broken car!!! I DEFINATLY DO NOT RECOMMEND GETTING YOUR CAR REPAIRED BY PETER WARREN FORD IN WARWICK FARM NSW THAY ARE THE BIGGEST RIP OFFS EVER!!! DO NOT TRUST THIS COMPANY!!! THAY WILL TAKE ANY ONE DOWN PS I EM ALLSO THINKING OF GOING TO ACCURENT AFFAIR TO REPORT THEM AND THERE DODGY COMPANIE!!!
Can't Complain. Everything is Awesome – I got my first Hybrid car (Toyota Corolla Cross) from Peter Warren Automotive on the 21/07/2023. I had an excellent buying experience with them starting with their ever helpful and very professional Sales Person Mr. Patrick Perez. He looked after me from the car selection, reservation, follow-ups with delivery right up until I drove the car off… Read more
their premises. He is very courteous, he knows his product well and there was never a push sales from this guy. The rest of the staff, from service adds on (Ms. Buya), Marcelo and the lady at the finance section have all been helpful. I will totally recommend these people if you ever were thinking or wanting to buy a new car. Service Par Excellence!!!
DO NOT BUY A CAR FROM THIS DEALER! – The Servicing department is a joke! Rude staff, unhelpful, stream of issues wrong with the car we purchased near new. Applecar play, USB and bluetooth has never worked in the car and 10 months later, and 4 service visits, it is still not rectified. Well out of their Dealer Guarantee of repairing a car within 3 months. Very poor paintwork on the… Read more
car with paint chipping away and flaking off in places. Very suss on a brand new car. Suzuki refuse to take ownership for the fault. Have had to replace muffler and now, the intermittent window wipers / automatic smart wipers don't even work but this is not a plausible safety issue according to Suzuki. When you spend roughly 3/4 of your day in your car and 30% of that time on the phone, having a reliable navigation / bluetooth system is 100% a necessity and features we looked for in a car when we paid for a brand new car. I am stuck with a dud car I can't even sell because of all the faults. This has caused immense stress and anxiety. Suzuki have done nothing but take us for a ride.
Enjoying my new Kia Sorrento...nice one! – Walked in 'just looking' and ended up buying. Super impressed with the vehicle, its options and the knowledge that staff had about the car. Super easy and painless process, thanks to the staff at Peter Warren Kia. Show details
Excellent customer service – Excellent customer service to Michael Nunnari. He is the best person that I communicated with. He is such a great man, he is so accurate and fast in time when I need some assistance. I am looking forward to contact him again.
switch got outside interference – the cruise control up and down switch seizing on my picante GT. Mechanic deemed it outside interference. HMMM, not a mechanic but did something go up the steering shaft of wheel and enter a sealed switch to wreck its or is that a factory replacement issue... Brand new car. DO NOT BUY A CAR FROM HERE AS WARRANTIES HAVE OUTSIDE INTERFEARANCE....That is laughable Show details
Peter Warren Fiat in Warwick Farm - A Cautionary Tale – I am beyond furious with Peter Warren Fiat in Warwick Farm. My 2014 Fiat Ducato was brought in for a diagnostic test last Christmas after it refused to start(keypad locked light shown on the dashboard) and what followed has been a never-ending nightmare. They informed me that they had only one technician available and that they wouldn't be back… Read more
until January. After I managed to tow the car there, it's cost me a whopping $500 just before Christmas already.
In mid-January, they called me to request approval for five hours of diagnostics multiple times so 5hrs*4 = 20hrs. Early in February, they informed me that the car could finally start, but the airbag light was still on and that a part needed to be ordered from Melbourne, which they claimed would take just another week. I had no choice but to wait for them to replace the faulty airbag module, which cost me an astronomical $6,000, including labor charges(airbag module $900 and all rest are labour and diagnosis service).
However, since the initial diagnostic, I have been back to the dealership numerous times, each time being told that the repair was nearly complete or that the part needed to be ordered. Yet,my car is still not fixed almost three months now since the car there.
This has caused me immense inconvenience and financial hardship, as I have been unable to use my vehicle for far too long. The lack of transparency and accountability from Peter Warren Fiat has been appalling, and I am thoroughly disappointed with their unprofessionalism. Even though they're told me at first called that been booked out until February but could anyone tell me if your car break down who can wait for two months to be diagnosed.
I would strongly advise anyone who owns a Fiat and is looking for reliable service to stay clear of Peter Warren Fiat. Their incompetent technicians and complete disregard for customer satisfaction have left me with no other option but to find another dealership. If you value your time, money, and sanity, avoid Peter Warren Fiat at all costs!
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Customer service is non existent - so 1 Star is magnanimous to say the least.