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Peter Warren Automotive

Peter Warren Automotive

2.3 from 58 reviews · View Statistics
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Reviews

2.3
58 reviews
  • Product Quality
    3.2 (17)
  • Return Claim MadeYes (1) · No (25)
  • Customer Service
    2.5 (24)
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V T tran
V T tranSydney, NSW
  • 2 reviews

THANKS PETER WARREN TOYOTA TEAM FOR THEIR GREAT WORKS

published

I just received my brand new Toyota CH-R after 4 months waiting ,I am very happy and wasn't expected it
early than dealership ETA .
A special thanks to DUY HUYNH (SALES CONSULTANT) who was helping me follow up car tracking details and answered all my questions , I am strongly recommend DUY HUYNH to everyone who want to buy a new
TOYOTA at this dealership , you won't be disappointed..
Finally I would like to thanks PETER DO , MICHAEL Nunnari for their excellent team works ..

Product Quality
5/5
Customer Service
5/5
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Still waiting

published

I rung to get a quote for supplying & fitting a part & I’m STILL waiting for a call back WEEKS later

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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So disappointed with Peter Warren Parts&Accessories/Service

published
Customer Service
1/5
Incentivised Review No
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Disappointed

published
Product Quality
1/5
Customer Service
1/5
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Steph
StephSydney, NSW
  • 4 reviews
  • 2 likes

Excellent Service

published

Fantastic service
Thankyou Christopher for under promising and over delivering.
Outstanding service from all the staff.
Cant thank you enough
Great car delivered as promised 2 weeks before schedule.
Steph

Product Quality
5/5
Customer Service
5/5
Steph
Steph

Excellent Service
Big Thankyou to Christopher

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Fadi Walainy
Fadi WalainySydney, NSW
  • 13 reviews
  • 1 like

Bought my brand new toyota and the ongoing service is fantastic

published

I bought my Toyota in September 2018 and I want to comment on the servce I received having been superb from the moment I set foot in the showroom right down to financing. The whole team at Peter Warren were attentive, caring and extremely professional. My car has capped price servicing and its been kept in fantastic condition because of the care and attention to detail the staff show. The service bus to Liverpool is a real treat and just another level of service that shows this company exceeds all expectations. Thank you for everything.

Product Quality
5/5
Customer Service
5/5
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JKL
JKLSydney, NSW
  • 5 reviews
  • 5 likes

Having a new car service ending up with toll truck to toll it back is ridiculous!!

published
Product Quality
1/5
Customer Service
1/5
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Joseph2432
Joseph2432Sydney, NSW

Excellent customer service

published

Recently purchased a brand new car, assisting us was Charles Pham. Great person, very professional and made process very smooth.

Product Quality
5/5
Customer Service
5/5
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ravinder s.
ravinder s.Sydney Surrounds, NSW
  • 2 reviews

Service department

published

Bought a brand new wildtrack, ordered extras like ceramic coat to protect paint, cameras, dual battery, awning the whole vehicle cost over 80k, has issues with cameras that dosent work from day 1, ceramic coat had been put on with marks on the paint, sent car in for the fittings for dual battery, roof basket and awning to be put on as they had no time to fit when I picked it up, paint can't be fixed as they need to buff out the ceramic this could cause damages to paint, cabin lights unit loose and more marks on the vehicle...their service people are butchers, and they make you sound like a winger when you raise a defect..NEVER AGAIN PETER WARREN!!!

Incentivised Review No
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Poor service

published

Called to book service, was asked to email car details to service department and they will call me to schedule a service, emailed details, heard nothing, emailed details again asking for booking, 2 weeks heard nothing. Called peugeot Alexandria booked and confirmed service in 5 mins.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Good service

published

I booked my car in for 7:30am start and picked it up at 2. They cleaned it inside and out and explained the bill completely. Very good service

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Unhappy
Unhappy Sydney, NSW

Still waiting

published

Took my husbands car in on the 13th of November and still waiting. The car needs to be fixed under warranty which they are trying to dispute. He keeps calling for an update and told they will call him back. He has no car to drive. I told him he need to escalate this with the ACCC or ACA but he insists they will fix it. How long?? The car is 1 year old.

Product Quality
1/5
Customer Service
1/5
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Minh
MinhSydney, NSW

Solar tinting warranty

published
Product Quality
1/5
Customer Service
1/5
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Enrico N.
Enrico N.Sydney, NSW
  • 3 reviews
  • 4 likes

Disappointed

published

Booked Express service for our Toyota Kluger. My wife with a 6-month-old baby waiting for fo the Service to finish there for 1.5 hours as agreed. After 2 hours they said they had no started the service and did not know that it was booked as express service.

Customer Service
2/5
Incentivised Review No
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Vijayasarathi Ramanathan
Vijayasarathi RamanathanSydney, NSW
  • 4 reviews

Lack of transparency with finance

published
Product Quality
5/5
Customer Service
1/5
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