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Insurance claim process was incredibly simple, just had to upload the vet invoice and got the claim resolved within a day. Show details
Excellent, worth every dollar – Couldn’t be happier I decided to get pet insurance for my cat through Petsy. My boy Norton has had a rough couple of years with expensive vet bills and Petsy have been so wonderful and easy to deal with through all the stress, as well as prompt with communication and no hassles whatsoever when it comes to paying out everything my policy entitles me to. Very grateful. Show details
Best choice for my kitten !!!! – My little kitten, named Mey, got FIP a month ago and stayed in the ICU for over a week. Luckily, I bought Petsy insurance for him after doing extensive research. There's no sub-limit, and despite the pre-existing condition report showing which illnesses aren't covered (most of which can be reviewed after one year, except for cat flu), everything… Read more
has been good. The claiming process is easy, and I've already claimed back over $12k after submitted claim and processed only in 3 days. I'm still in the process of claiming back for prescription costs :) (luckily, I chose a limit up to $25k). I want to thank Alex, Fiona, Michelle, and the Petsy team for helping me with the claiming process. I highly recommend Petsy to everyone.
Great Service wouldn’t be without it – Used my petsy cover for the first time a couple of weeks ago and it was super easy to lodge a claim the process to get the money back was a little longer as it was the first claim but they were super informative through the whole process would highly recommend them Show details
The customer experience seems better than the rest – After googling and contacting over seven different providers I decided to choose petsy over the others due to the product and the staff. Customer service is important to me as we have had pets before but never had pets insurance. Therefore knowing that we were with a pet specific group who knew our breeder was comforting and leaves me with confidence that we have made the right choice. Show details
The best best insurance around – The best pet insurance around hands down. In a time that was very stressful for us, I was less stressed as I knew I had pet insurance. The customer service people are real cat and dog people who can relate to what I was going through. They explain everything and I couldn’t be happier with my choice to go with petsy Show details
Love Petsy! Great to deal with. Its always a pleasure to deal with people who know pet insurance & love what they do – Rang to enquire about cat insurance, have been with Petsy for over a year now and have had nothing but professional help. Haven't had to lodge a claim but feel in safe hands if we had to. Customer service is outstanding! Show details
This is perfect – I thought my pet insurance policy was great value for my cat it was easy to set up. We have had our cat insurance policy now for about 2 months now. Show details
No complaints just compliments – Started with one pet covered with petsy and was treated to some benefits. Just got our new kitten Spencer covered and we also got a yrs supply of digital vet. The pet people petsy are providing great products and peace of mind. Show details
Happy to recommend to others – The in laws are with petsy and we had to have a few issues sorted from coming from another insurer. The customer success team was, well successful. I'm happy to write this letter of recommendation. Show details
Clearly Pet Lovers. Not your usual Insurance provider, much better – I searched around and after spending quite a while narrowing down my choices I finally settled with petsy. They know my breed of cat, Maine Coon. Due to the level of customer service I have moved my dogs over now too. The customer service rep Sandy is usually who I talk to but everyone I’ve communicated with is helpful. The policy is good value… Read more
and was simple to set up. It been a while since dealing with a company that shows they actually care. Highly Recommended from me and my family.
This policy has exactly what my kittens need and nothing more – Spoke with Dan about insurance for my 2 new kittens. He was very informative and a pleasure to deal with. He explained everything thoroughly in a way I could understand it. Great priced policy and has great inclusions. So glad I found Petsy Show details
So happy to be with Petsy – I came across Petsy through some recommendations from a couple of friends. When I got around to getting a quote for my burmese cat, it was at a great price (cat accident and illness cover) and I was pleasantly surprised with the customer service which was excellent. I appreciated that the person I spoke to really cared about me having all my… Read more
questions answered and being to understand the insurance terms so that I could make the right decision regardless of whether I decided to go with them or not. I like that they're not pushy and trying to force you into a product that you may not completely understand. Thanks for all your help, I feel relieved that I have pet insurance in case something happens, I definitely feel like I understand pet insurance so much better now and I absolutely couldn't be happier with my decision to go with Petsy.
Purrrrrfect insurance – I researched pet insurance and petsy stood out for value and the high annual limits. I really liked that they are pet-specific. I chose the highest cover for my cat and the signup process was easy. I got a discount on pet products and I'm satisfied with my decision to go with petsy. Show details
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