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Pharma Deal
3.6 from 71 reviews

See the Best Chemists in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
42
4 star
3
3 star
2
2 star
1
1 star
23

Sandie G.

Sandie G.Metropolitan Adelaide, SA

  • 2 reviews

Beware! They take your money and do not send the goods.

published

I ordered fragrance six weeks ago. I received no acknowledgement from them, but did not realise this until I realised the goods had not been sent. Have been communicating with them through PayPal for five days, and they are just making excuses about their website being down, and promises to contact me that they do not honour. Just as well I paid through PayPal and can now recover my funds that way. Dodgy group.

Return Claim MadeNo

Joanne

Joanne

  • 3 reviews

Never received the goods, the seller didn't even process the refund

published
Return Claim MadeYes
Jo Jo C

Jo Jo CSydney Surrounds, NSW

Failed to send products ordered after two weeks. Had to continually chase. Poor communication.

published

Poor communication and customer service. Did not reply to my first email asking where my order was. Cancelled my order after waiting over 2 weeks as they could not fulfil it. Still have not refunded me and have told me I need to wait until the end of the week. Same experience as a lady below. DISGRACEFUL!

Return Claim MadeNo
David

DavidGreater Melbourne (Metropolitan), VIC

Best online experience

published

Purchased a couple of vitamins and received it today in excellent condition. Their packaging is top notch. Excellent customer service as well. Thanks Pharmadeal!! Will definitely buy from you again

Product Quality
Shipping
Return Claim MadeNo

Don't order online......

published

Paid and ordered goods online. Cancelled my order after waiting over 2 weeks. They never contacted me. I had to contact them. They state stock not on hand but failed to inform me this. I had to chase them up with order intern being cancelled by myself. Very poor service

1 comment
Pharma Deal
PharmaDealOnlinePharma Deal

We would really appreciate if we could know your order number so that we can verify what the issue was

Thanks


Perfect Transaction!

published

Ordered a few generic items and received in less than 2 days! (I stay in Melbourne CBD)
I wish all the online retailers had such fast service! Would make our lives so much easier.
RECOMMEND!

Product Quality
Shipping
Return Claim MadeNo

Harry

HarrySouth East Queensland, QLD

  • 3 reviews
  • 1 like

Think about twice ordering from Pharmadeal

published
Return Claim MadeNo
2 comments
Pharma Deal
PharmaDealOnlinePharma Deal
Harry
Harry

I won't cancel until I receive the goods I paid good money for. Instead of the credit for the 4 bottle of Old Spice just send me the fourth one!!!!


Don't Order Online!!!! This company is a Scam!!!

published

Ordered and paid for goods online 7/9/19. No goods had arrived by the 20/09 so emailed them 3 times before I finally got a reply. Reply stated "We will revert back to you" but there was no name to the email. Seems no one wanted to put their name to my request and take ownership or responsibility. 2 days later still waiting to hear back where my order has got to. It is now the 26/09 and I am no further ahead and out of pocket!!!! DO NOT use this company. They are a scam!!!! :-(

Return Claim MadeNo

Pharmadeal makes my day

published

I recently ordered a couple of perfumes the price range of which were competitive. I received them well packed within a couple of days. Upon usage, I found the fragrance perfect as I knew it to be and it lingered on for ages. I am so happy to be able to procure this perfume exactly as I needed and that too at a really good bargain at top speed .

Thank you Pharmadeal . Really appreciated.

Product Quality
Shipping
Return Claim MadeNo

Where is my order ?

published

I placed my order 100016317 on the 02/08/19.
I queried where my order was on the 11/08/19.
No answers to my enquiries yet.
Can someone please let me know when I can expect my order or a refund.

Return Claim MadeNo
1 comment
Pharma Deal
PharmaDealOnlinePharma Deal

Dear Customer,
We apologize for the delay. We conducted an investigation to find out what happened to your order. It was found out that it is in transit. We have emailed you the order details.
PharmaDeal


Michael

MichaelSydney, NSW

Excellent experience, fast delivery

published

First time using Pharmadeal, Bought a couple of perfumes to give as a gift. The products have been in excellent quality and delivery has been prompt.
Great buy and great value!
Would definitely buy again from Pharmadeal!

Product Quality
Shipping
Return Claim MadeNo

Superb service

published
Product Quality
Shipping
Return Claim MadeNo

A. Seb

A. SebGreater Melbourne (Inner), VIC

Superb Service.

published

I bought a set of toothbrush covers from Pharmadeal. They sent me the item which was exactly what was advertised. Quick delivery and excellent service. Would highly recommend them to anyone!!

September 26th 2019: Returning customer. Pharmadeal is the best.

I am a returning customer and I recently bought sukins oil balancing shampoo and conditioner. My order arrived on time and I bought them for great prices!! They sell stuff for really really good prices!

October 2nd 2019 Update: Go to pharmadeal for great prices!!

I bought a shampoo and a conditioner recently from pharamdeal for half the price. It was shipped on time and I receive it so fast. I highly recommend pharmadeal to everyone.

Product Quality
Return Claim MadeNo

Bad Customer Service

published

They were supposed to refund me for goods they haven’t sent and do not have in stock. I keep calling them and they keep promising me. Next step is I will open Paypal complain case against them to get my money back. Customers should not chase their money. Bad service, had enough.

Return Claim MadeNo
1 comment
Pharma Deal
PharmaDealOnlinePharma Deal

Be careful with this company. Bad customer service.

published

Dont reply to emails when asking where my order is & when you ring them to ask why they dont reply & where is my order they give excuses. I asked them for a refund cos they didn't send my stuff & they said they would & still waiting weeks later so had to do a dispute with PayPal cos they haven't sent anything or refunded.

Return Claim MadeNo
2 comments
Pharma Deal
PharmaDealOnlinePharma Deal

Hi Tam.
We sincerely apologize for the inconvenience caused. We were having quite a few technical issues that hindered the refund process. As you can see, we have never had refund issues before.
We hope to serve you better.

Tam F.
Tam F.

Thats crap. You didn't even respond to PayPal

Michelle

MichellePerth, WA

Terrible store don’t buy from them they keep your money and do t deliver goods

published

These guys are fakes look at the reviews I think eBay should ban them,they take your money mine was two weeks ago,still no stock,Ithink they are going broke.They took$50 from my severely disabled son still no refund 2 weeks later.I am going to consumer affairs tomorrow, just read all the bad reviews to the right.

Return Claim MadeYes

BAD SERVICE EVER

published
Product Quality
Shipping
Return Claim MadeNo

Aqua qld

Aqua qldSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

Deceiving ad

published
Return Claim MadeNo

Very good price

published

Very good price very easy and quick byeing on line is aver all better pluse I'll recommend to other friends


Good product, average info

published

I have have previously purchased iron supplements, and was very happy with the service and product, but have been trying to re order for several months now and the product has been out of stock.
Being that they are still listed, Is it possible to indicate when out of stock products may become available ?


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Questions & Answers

Avalonia

Avaloniaasked

How much is your postage to nsw

No answers

Annonymous

Annonymousasked

Do you do wholesale for Blackmores odourless Fish oil 1000mg 200 capsules? If yes, how do I proceed? Thanks

1 answer
Pharma Deal
PharmaDealOnlinePharma Deal

Hi Annonymous

All sales enquiries should be directed to sales@pharmadeal.com.au

Regards Sales Team


Get an answer from our members and Pharma Deal representatives

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