Phil & Teds Smart
Verified52 reviews
Positive reviews
Smart 2016 model – This was my first pram purchase ever, so I have nothing to compare my experience to, but I can offer my thoughts after using this pram wth a newborn for a few weeks (when I don't use a baby carrier). Pros: was easy to assemble, with illustrated booklet and video on the website. The live customer support on the site was great when I struggled… Read more
with the foot fold. The sunhood extends more than most prams, and I like the clear panel in the top so you can keep an eye on your little one. I have also purchased a storm cover and sun cover as extras.
Cons: Weighs about 10kg, an issue for me because I live on the top floor of a building with no lifts. Not an issue if you live on the ground floor or own a car.
Easy and light – Easy to fold and carry around. I kept this one in the back of the car for shopping mall visits as our other pram was too large and bulky. It’s light and easy to push. Turning circle is average. It survived 4 years with my little girls and more than served its purpose.
My fav stroller' – Researched a lot of prams but absolutely loving this one! It's light and the wheels maneuver great!! It's easy to fold, nice padding inside for baby, the quality has been amazing! I would purchase again in a heartbeat, I bought the pink colour, it's very cute not cheap looking. Recommend to all new mothers!
Negative reviews
I hate it! – I loved the look and compactness of the stroller at first sight, I even have had many people comment on what a cute and good looking stroller it is. Unfortunately it doesn’t deliver with practicality. It is almost impossible to manoeuvre and requires constant effort, adjustment and thought. The separate handles add a flimsiness and unreliability… Read more
to each movement and a unnatural hand position. It only has two reclines which are almost the same, and is a impossible stroller for baby to have a nap in. My daughter tantrumed non-stop in this stroller so it must’ve been as uncomfortable for her as it was for me to push!
Could be better – We bought it for our son. Just after 8 months the handle became little bit loose. The tyres could be better. When we bought it, it looked sturdy but just after 7-8 months of light use, it looked very frail. We bought it at $500 from toys r us. Not so happy with this stroller. Won't buy again. Only good thing is it has a lot of riding options.
So frustrating – Such a bad pram. I loved it when I was using the capsule for the first 8 months because its just the frame and so compact but it all went down hill. First the brakes started clicking, i wasn't too fussed but it got louder and was embarrassing. then after it was out of warranty (typical) they would get stuck on and the pram was unusable >< I pulled… Read more
it apart and found the brake system is over complicating a simple task I could fix it but two months on they have started clicking again >< Don't get me started on the sun shade. it gets loose after a couple of uses and you have to use a screw driver to tightener it or it falls down or worse pops off and bolts and springs go flying into the street. So after 2 short years of minimal use I now have a pram with no sun shade and no brakes... I have ran into other mums in the street with the same pram and they have had the same problem. Would never recommend this pram, the worst part is I stupidly read these reviews and bought the pram anyway.
Recent reviews
Best pram ever! – We bought this pram to take on our subsequently cancelled european holiday as it would have fitted in overhead cabin on the plane. Instead we have used it on a daily basis and it is brilliant, it can be pushed easily one handed and doesn't veer in unwanted directions, I can run pushing it too. It is so easy to fold up and unfold, it can be done in… Read more
2 seconds. It folds up so small and compact. It is also super robust - I push my kid round muddy horse paddocks every day and it goes over and through mud and lumps so easily! It is also easy to clean :)
6 kids and this is my favourite pram – Brought this pram recently second hand I’m the third owner actually and I love it I live in tropical North Queensland near the Great Barrier Reef and we have a wet season where everything goes mouldy I’ve watched so many prams and other baby items go mouldy you give the kids some thIng to eat or drink in the pram they get crumbs or touch it with… Read more
food or grease on their hands and the nxt time you go to use it the pram has mould stains, so I particularly love the plastic seat that’s easy to wipe down and how it’s so easy to take the seat cover off so u can wash it it literally take 2 seconds to take it off!! Amazing!!, so much more hygienic than a fabric pram, my baby was about 3 months old when we got it and he loves it and often falls asleep in it, we have had issues with the screws coming off the sunhood and we just ordered a replacement in saying that if it comes off again I’ll just zip tie it on, the pram is easy enough to manoeuvre my eldest buy is 9 and often takes baby for a ride in it, they don’t make this pram anymore but wish they brought back prams with the plastic seat it was such a good idea!! And maybe switches/little leavers on the handle that collapse the pram like my last pram had And it would be perfect
The best pram/stroller I've ever had! – I have 3 boys so had 3 totally different prams. The last one was this Phil & Teds Smart Buggy. It was by far the best prams/stroller I've ever had and even tested out few others that my friends had. So lightweight, easy to maneuver even with just with one hand esp through the shopping malls, quick easy fold and caught a lot of attention (stylish).… Read more
We had it from newborn til my son is around 3yrs old and even survived through dirt road lol. My only complaint is the handle wasn't long enough for my 6"4 husband (which I'm hoping they fix in the newer models). Over 6yrs later we're finally having a girl and I'm in search for this same one but it seemed hard to get it in Australia again.
Best buggy ever – big basket for shopping,really reliable must say it's great ! Minimalistic design so it doesn't look like a tank . travelled to London where is very busy and it was and still is pleasure to push . it's growing with a child easy , to change multiple positions . I absolutely love it . pumped the tyres only once but even when flat was slightly flat I… Read more
didn't have problems with pushing this buggy. Also went abroad with it (no problem at the airport ) where was cold and it was snowing , again pushing and maneuvering lux smart in really extreme weather conditions (slippery pavements,and snow ) was ok . I strongly recommend lux smart my son is 7 months now and he loves it very much . hopefully it will last another 2-3 years
ps . if you hear clicking just unscrew small part on the wire where back wheels are and it will work fine easy !
Perfect lightweight and versatile travel system – I bought this for my 2nd baby, with juggling two kids in mind, and it's perfect! As a travel system for the capsule it's so lightweight - I haven't seen any other pram that does this without the stroller seat still attached - and quick and easy to use. I can also swap out the parts (seat, peanut bassinet, or capsule) in only a few seconds, so… Read more
easy!
Mine is the v2 (handlebars are connected, not separated, and the seat is softer plastic), and I think they've fixed a lot of the problems others have mentioned. I've had no problems at all and use it daily.
Perfect pram – I was on the hunt for ages to find the right pram, like every other mum too. Most of the prams I looked at had either a very steep seat,which I personally didn't like for my newborn baby or a separate bassinet, which comes at an extra cost. I wanted something easy and fussfree. I figured I had enough to carry around with me anyways. I ran into… Read more
a friend who had a Phil&Teds and she was really happy with it.
The big plus for me is that the seat converts from the bassinet into a seat! It is so easy to convert too.
What a fantastic feature!
My little one is 3 1/2 months now and she loves to sit up sometimes, so I pop up the back and she can have a look at the world.I love that the seat faces both ways.
The basket holds more than I would have thought and is great for quick shopping trips.
The pram is very easy to manoeuvre and fits easily through aisles and narrow spaces.
I couldn't be happier and would always recommend this pram.
Regretful purchase – I decided this was my dream pram and I just had to have it for my 1 year old. After trying and disliking two others I loved the simplicity of it. I did a lot of research on it, read countless reviews and watched many videos, I decided to get it as it seemed to get the OK all round. I spent around $400 getting it from the phil and teds website… Read more
(UHHH!) and when it arrived I was annoyed as I brought and extra convertor thing to make it rear facing, I didn't realise it came with it already. That's probably my fault though..
Anyways the pram itself is okay, My son constantly moves the sunshade and I end up not using it. the basket is a decent size length and width wise but not deep so it doesn't hold much at all. I think the seat was comfy but always found it hard to get my LO to sleep in it. Even with the front facing mode extra recline.
Also every time I try and move the seat forward or recline the seat in the forward facing mode, I'd jam my finger in it and I ended up with a nasty bruise underneath my nail, I don't bother touching it anymore because I always seem to jam it in there no matter how I do it.
I wouldn't buy this pram as they have now updated it and people seem to enjoy that. My Smart pram is currently used as a spare, I would sell it but don't think I could do that to somebody.
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Really disappointed – Have had many phil & teds products over the years with 4 kids and at first I loved this stroller that we brought for our last, that is until the bolts sprung free from the hood. I was sent replacement bolts only for the same thing to happen again! This time was also offered replacement bolts only they were never sent. It has been months And I am… Read more
still waiting for a reply from them. I have also read other reveiws and have known people this has happened to. A second set should be provided with the stroller and they should be made available to purchase online. Because in total I have had this stroller for just over a year now my boy is very big for his age I fear that by the time I do get the hood fixed he will no longer be able to fit in it!
I did try to write a review on their website only to have it removed so it makes you wonder do they remove every review that doesn't give their products 5 stars?
Very very disappointed that I have a near new stroller that I have hardly been able to use and not happy at all with their customer service. At first I did like how you can change the seat colour Hood bolts come lose and fall off
Looks wonderful, average performance – I purchased the Smart because I wanted something small & zippy to take in the supermarket etc, so I didn't have to use my other larger pram for small trips (we have a Steelcraft Strider 4 that I love, but it's huge). This looked like it would fit that criteria, and it's a great looking stroller, but after owning it for a month we found the Smart… Read more
wasn't all it seemed.
The mesh basket is fairly pointless, as if you put anything heavier than a wallet in there it drops quite low.. if I put a small bag of groceries in there it touches the ground, but the pram's so light that I can't hang anything off the handles either or it tips back. It's just really awkward if you have to carry anything like a handbag/nappy bag/groceries. The sunshade is a good idea in theory (it isn't fixed, and can swing to follow the sun) but it doesn't have a lock position so my 11 month old treats it like a toy... drives me crazy.
I purchased the Verso Adaptors ($40 AUD) so that I could have my daughter face me and recline. The downside is that if you want the reverse option you have to take the Verso adaptors with you everywhere, and it's annoying to have to cart them about (they're not small) just so bub has the option to recline an extra 2 inches. I was told you can't attach the P&T cup holder to this stroller, and to have a padded insert (or "Cushy Ride") costs an additional $38+. Even though it's tagged as an "extra", you really do need it or bub is sitting on hard moulded plastic.
On the plus side it's attractive (but that doesn't count for much), light and compact, and it seems comfortable.
For a $300 stroller - I expected better.
Oh, and to top it off, the brakes failed 6 weeks in. After some internet research I found out it's a fairly common problem (!!) I'll be asking for a refund, not a repair. It looks great, the easy-wipe seat, nice steering feel and it's light/compact when folded. I expected better for $300, the sunshade isn't practical once your kid figures it out, BRAKE FAILURE is more common than I'd like!
Best stroller I ever owned! – I have 3 kids and between them I have purchased a total of 7 prams / strollers / buggy .... I have used everything.... 4 wheels, 3 wheels , double 4 wheels , forward facing, rear facing, double strollers, single buggy . I always end up using at least 2 , when I go out with hubby we take the huge 3 wheeler as it is so roomy and plenty of space to… Read more · 1
hold the shopping bags. When I'm alone I take the simple stroller you know the ones you get from Big W or Target about $25 each, where you can put under one arm while carrying your 1 year old under the other arm. When I had my third bub I didn't want to buy any of the big items, car seat, stroller, crib etc as this is my last bub. Plus I still have them all from my other two. Everything was 'reusable ' .... Until I try this stroller. And I have no regrets buying it, the only regret I have is that I wish it came out in 2006 ( I got the new version the single handle ) with my first baby , I would have saved a lot of money. It is the BEST !! This is all I take now. It's all I need. Simple, easy and affordable. I can use it on my own , hubby pushes it comfortably. My 6 month old loves it, it must be comfortable as he ends up falling asleep not long after I put him in it. I added the bassinet so he been using that since birth, and the car seat adaptor too . Just a few negative things , very minor. The shopping basket , it's small compare to the other strollers ... Or maybe I just pack my nappy bag like I have 10 babies instead of one, I am the 'what if I need it' packer . Otherwise you can just fit in a happy bag and abit of shopping. Also since I have my baby facing me it does recline enough in this position ..... I have try the forward facing recline and agree that it is not much of a recline at all. And the sun canopy doesn't attached to the seat , great cause it can move where the sun shines in bub....bad when bub starts to pull it and when it's a bit windy the wind comes in underneath onto baby's head , but you can get a cover to fix that. Overall very very happy with this stroller, no problems with brakes or anything so far. Light, compact, easy to push, comfortable , affordable and adaptable! As above very minor, small shopping basket , recline in forward position and sometimes the problem of the sun canopy not attached to the seat.....so far I like it not attached as most of my walks the sun hits baby straight on and I just move the canopy into position easily.
Love this pram! – I bought this pram for its compact size and adaptability after we trialed my sister in laws beema q for 3 months. Ive had it for 2 years and used it every time i had a chance. Its compact easy stylish and very affordable. I had problems with the brakes clicking whichis a very quick fix -it clicks because the brakes are too tight. And tge… Read more
sunshade became loose because my son loved playing with it. Customer service sent screw replacement immediately.
I love it because i squeeze in isles other prams dont fit in, extremely light compared yo other prams and it works with a travel system i regret not investing in with first baby. Were expecting again and will make sure to buy yge adapter and safe and sound unity for bub.
It doesn't recline but first year if bubs life its eitger in reverse (in recline) or capsule again in recline so its really not that big of a deal compact and travel system adaptable recline
Breaks are faulty – In the first 3months, the breaks locked up several times. It then proceeded to make a clicking noise when being pushed along. I know 4 other people who have experienced the same issue, after contacting phil&teds they offered no exchange, no repair or any other form of compensation. One year after purchasing the pram I rarely use it as the clicking… Read more
break is just too annoying. It's a real shame as it is an easy to use pram for everyday around town use. Definitely not recommended for walking or long distance use. Easy to use and easy to clean. The breaks are faulty
Great compact stroller – I borrowed the smart to take on holiday because I wanted something compact and light. The smart was great because it fitted easily into our tiny rental car boot and was easy to transport. The seat is a good height which is important when you have a 2 yo who is tall for his age. He was comfy and happily sat while we cruised the shops. The stroller… Read more
is narrow which makes dodging people in crowded spaces easy. I loved the generous hood to keep the sun out. I like that you can get the smart in different colours. It's definitely a stroller that you feel proud to push. You wouldn't get it for bush walking but great for urban areas. Compact and light Not all terrain
Invaluable purchase – Of all our baby purchases, this has been the one item we could not have lived without. Baby has safely slept in the peanut, saving us from buying a separate bassinet. Our Safe n Sound capsule clicks into the stroller straight from the car, making shopping trips a breeze. The infant insert from our capsule adapts perfectly to the stroller seat,… Read more · 1
combined with the verso adapters our newborn is snug & cosy. An adaptation or attachment for every baby transport need you could think of The handles are a little low for me, making long walks uncomfortable on my back
Love My Smart – I bought the Smart and Peanut Bundle 2.5yrs ago. I have had so much use out of it as I used the peanut as my bassinet. I love the stylish look of this pram. I was always stopped and asked about my smart with the peanut and smart seat. I also have the travel system adaptor and verso clips, all the sun and rain covers for the peanut and smart seat… Read more · 1
and I have used them all! As the Smart is so light and small it is easy to travel with, lift in and out of the car, maneuver inside shops, I still surprise myself when I fit through tight spots I never thought I'd get through with the pram.
I love it si much I talked my sister in law into getting one when her daughter was born and she loves hers too!
I just had my second baby 11wks ago and I am loving getting to use the peanut and travel system again.
I have also just bought a double pram but still use my Smart as well. It is the best! Stylish and trendy yet affordable. Easy to maneuver. Light. Easy to clean. Lots of accessories and options, especially with the new range. The only gripe I have is that the nuts and cogs came loose from lifting the sun hood up and down.
I love this little stroller – I purchased this stroller when I was in Singapore as I was using public transport and needed something light and compact for taking on buses. I tried a lot of umbrella strollers but my son always seemed to slouch and they often seemed too reclined in the upright position. He has always seemed very comfortable in this stroller. In fact my niece,… Read more
who is the same age as my son, is always climbing into it when we are out together. When using the verso it is quite reclined and great for sleeps. My son is now too old for the verso so is always facing out. It does not recline too much facing out but my son always sleeps happily in the stroller.
It is very easy to push and easy to put up and down ( when you know how). Only issue with the fold is when you are trying to hold a child or have one in a carrier.
It is very stable. I usually have a nappy bag tied to the back, a hand bag and a drink on one handle and shopping on the other handle and it has never tipped. (Nb. The new version does not have the split handle). The split handles do make it a little difficult to push one handed. The basket is quite small but I have found I don't use stroller baskets that much so it doesn't matter too much as I carry every thing on the handles.
I use the Smart as my mall stroller and when I travel. It's compactness is great for small shops and public transport and it is light which is important for public transport systems that require you to fold your stroller. It is not designed for rough terrain and can be a bit of a rough ride for the passenger and on your hands when it is very uneven. It is only a problem for me in urban places with old cobbles which can be very uneven. It's great over curbs, up and down stairs and on escalators.
It folds quite flat and we hang it on the wall to store.
It is impossible to talk about this stroller without mentioning the looks. It is a really stylish stroller that is also a practical lightweight stroller. I would highly recommend it to anyone who is looking for a reasonably priced, small, lightweight, comfortable urban stroller. Light and stylish. Easy to push. Foot break Comfortable for toddler. Split handles on stroller make storing bags really easy. Option to have young child face me. Small basket, does not recline much. Not great on uneven surfaces.
Find out how Phil & Teds Smart compares to other 4-Wheel Prams & Strollers
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Great city based stroller or second stroller – I bought this stroller as a second stroller to leave at my mother's place when baby was a newborn. My prerequisites were that it was lightweight (for her to lift in and out of her car), comfortable for baby and easy to manoeuvre. The stroller definitely delivers on those points. I bought the package (Smart + Peanut + verso clips + cushy ride)… Read more
for a great package price, cheaper than a lot of other basic strollers on the market! The Smart can be turned on a dime, it's really lightweight and my mum really enjoys using it too. I steal it back off her to use in the city and it's compact, and easy to move on public transport. Baby enjoyed the Peanut when she was small enough to fit in it.
The added bonus of the package means that you have a removable bassinet easy to use when visiting others, and she was happy sleeping in there (I didn't feel the need to purchase the stand though). When she was 4.5 months, I put her in the seat in reverse (she has a strong neck, though also used the snuzzler initially) and still loves the ride at 8 months old, stroller handles just as easily as when we bought it and it gets used all the time.
I think once she gets to toddler age she may grow out of it (literally). I think the fact that it's so compact and lightweight means you compromise on space within the stroller (and the basket), so it is quite narrow. The shade isn't fixed so that could be annoying depending on your child, but I find so far it just means I have more use of the shade and it covers her better.
I do love the style options they've come out with and the parts are inexpensive to replace if you want to update the seat, canopy or cushy ride. I've also read the reviews about the brakes, but I haven't had that issue and find them fine, perhaps a fixed issue?
Overall, it's a great second pram option that will last a couple of years of usage and I would purchase happily again. Lightweight / compact, inexpensive, very easy to manoeuvre Basket is small / flimsy, not ideal to use off-road
Only good for use with a capsule – I purchased the Smart buggy just over a year ago. At first, I loved using it with the Safe & Sound Unity capsule; the frame is light, really easy to maneuver at the shops and folds up with relative ease. The basket is large enough to fit a decent amount of shopping, but it can’t carry the weight, and either unclips or hits the floor. I didn’t like… Read more
the foam on the handles; they weren’t aligned with the edge of the handles and would slide down a little with each use.
After the first 6 months, I began using the seat with a seat liner, the verso adaptors and the sunshade (you can’t use the sunshade with the capsule). My first problem was that the amount of recline on the seat was not great, and bubs no longer slept in it. Within a week of use, the rubber heads that sit on the clips which lock the seat into recline position had come off unnoticed and were lost. Then almost immedietly the screws which hold up the sunshade began to loosen. Now I have to tighten them before each use otherwise the sunshade just flops down and my son thinks it’s a toy to play with. You can’t attach any toys to the sunshade, or anywhere else for that matter. I also find the buggy seat is too ‘open to the elements’ so that bubs isn’t well protected from the wind. Sometimes the brakes lock by themselves on uneven terrain. Light weight, easy to maneuver and I loved using it with the capsule The sunshade is flimsy and faulty, the recline with the verso adaptors
Best pram out of all I have owned – Love it! So easy to use, fold, walk, shop. I love the versatility of the pram. I have the unity capsule that I am using with it and it really couldn't be simplier. I will be buying the attachment so I can have my baby facing me, once she is no longer using her capsule. It is so quick to fold and unfold and that is such a plus with school runs.… Read more
Hoping it is just as good when I use the seat. I highly recommend it Versatile, easy to use, light, Unfolding is a little stiff if I had to find something
The star is for customer service! – The ONLY reason I gave one star is because the customer service has been good. The stroller was good for about a fortnight, then it was awful! The sunshade winds itself loose when you move it & it has to be moved in order to collapse the stroller. This was fixed under warranty but it took three weeks so I was without a stroller for that length… Read more
of time & it was inconvenient!
The brakes...I'm not sure where to start. They're just awful! When they aren't sticking on (which is a nightmare) the wheels click continuously! I sent it back under warranty & was told the entire braking mechanism would be replaced...when it came back the problem persisted so I called them back & spat the dummy. It is now back for more repairs...who know what will happen next but as it is officially out of warranty (as of yesterday) I'm guessing that it will be my problem!
Do yourself a favour & but the Baby Jogger City Mini GT. Light weight. Steers well. Cute. Sunshade. Brakes. Clicking. Wildly inconvenient to have no pram for weeks on end urging numerous warranty repairs!
Great for travel – i bought the smart buggy for travel as it was light, folded easily and has a travel bag. this is brilliant as it ia easy to assemble/fold, easy to clean and the travel bag is large enough to fit the peanut bassinet (which also folds flat and can be used as a travel cot up to approx 9kgs) and other baby products which saves you space in your… Read more
luggage. I cram so much stuff in the travel bag but i can still carry it easily on my shoulders. the "follow the sun" canopy (moves so you can almost completely cover the baby!) is also a great idea. I recommend buying the VERSO adapters which allow you to reverse the seat and offers more recline; also the seat liners which offer more comfort for a smaller baby. these extras you pay for but i didn't mind as the pram and peanut bundle were so cheap when compared to others and paying extra for a travel cot!!!! light, folds easily and flat, seat wipes clean, seat height, canopy, added extras such as travel bag bigger basket would be nice, but i understand it is difficult in such a compact pram!
For casual trips only! – I was so excited to get my Smart Stroller that I purchased all the accessories as well. I wish I had have waited as I now am going to sell this stroller as it just doesn't suit my needs. This stroller really is only made for short trips on very even surfaces. I tested it in the shopping centre and of course it worked fantastically, but at home on… Read more
any small bump it jumps and sometimes digs in, sending me scrambling to stop it toppling forward first. It isn't a bad stroller in my opinion and would really suit someone in the city who would be walking on even paths. It just doesn't cope with the haphazard patchwork of uneven concrete my local council has used to fill the holes in our sidewalks. If it had slightly larger wheels I think this problem would be eliminated, but that would probably detract from its compactness. I haven't had any problems with the canopy, even with my son pulling on it all the time as it's not secured. I had such high hopes for this pram but unfortunately we were not destined to be together :( It looks unique and attracts a lot of attention. It has a great harness that's hard for toddlers to undo. Super light, easy to fold and store. You can reverse the seat with an added attachment to have bub rear facing. You can get a bassinet attachment. The basket is easily accessible. The seat is so easy to clean and it's simple to move the straps up and down. My son loves sitting in this pram and it sits up quite straight so he doesn't strain to pull himself forward to see out. The breaks do click, but with adjustment every now and again it can be fixed. There is no footrest in reverse mode so older bubs and toddlers have their legs dangling over the edge. The canopy isn't fixed so toddlers grab at it and pull it down all the time. The handles are separate, which makes maneuverability less. This is interesting as it isn't an umberella fold so they could have had one continuous handle. My son often puts his feet under the footrest in forward facing mode and puts his feet directly onto the front wheels.
This is our 4th Stroller! – My husband and I purchased 3 prams that we were not happy with before purchasing the Phil & Ted Smart Buggy. We were so happy with our purchase! Until we found that the stroller was not good for anything but smooth floors (tiles, floorboards, polished concrete etc). We have not bought another pram as baby no. 2 is on the way so we will be… Read more
investing in a double pram and will certainly be doing a lot more homework to find the best pram to suit our needs and lifestyle. When we purchased this pram we paid extra fpr the reversible attachment. And could have paid extra for cushion insert (we chose to use lambs wool we had from previous pram). Light weight, fits through shops with ease, option for bassinet and to reverse the seat, easy to clean, basket below is easy to access Flimsy pram (feels like you're going to break it when you go off road), not as easy to fold as other prams, brakes have jammed several times, it doesn't lay back unless the seat is reversed, my husband doesn't like to push it because his legs hit the bottom frame, the shade screws loosen all the time because of the way you have to close the shade to fold the pram.
How hard can it be to make a stroller that just works!? – When I first got this stroller I was in love! It was everything I had always wanted in a stroller for my toddler...compact, light weight & super cute! 11 months down the track & I loathe it! It's just awful! It's been back in for warranty repairs four times! The first repair was for brakes stuck on. This was wildly inconvenient because it… Read more
happened on holidays so I had to buy another stroller to get us by until we got home. When we did get home it was gone for 3 weeks & although the brakes were no longer tuck on when I finally got it back, the whelks clicked continuously! I took it back to the point of purchase & the manager fiddled with it in store & managed to stop the clicking...for a day...then it started again. I took it back AGAIN & the woman showed me what the problem was (suggesting that I wasn't disabling the brake mechanism properly & that was the issue) & showed me how to fix it. Unfortunately it's only a very temporary fix so it needs to be done every second use & as it involves removing the rear wheel it's really irritating!
Anyway, last week the damn sunshade came undone & the little locknut was lost so I called the store & had to have one ordered in. More waiting. So it comes back & what do you know...it's still not fixed! So I lost my noodle & contacted Phil & Teds directly accusing them of doing bodgy patch ups to mark time until the warranty is up so the expensive repairs will have to come out of my pocket...and voila, an email & a phone call from P&T asking me to return the stroller "one more time" so they can fix it properly by completely replacing the brake mechanism & putting loctite on the sunshade screws to keep them on.
We will see how long this fix up lasts but the warranty is up next month so I'm not holding my breath! Light, compact & cute. Expensive, brakes fail, sunshade has a design fault
Faulty Canopy – I loved this stroller when I first purchased it 10 months ago. However, after about the 10 month purchase mark the screws constantly come undone on the canopy hood and have to be tightened with every use otherwise they come off. The hood/canopy constantly just flops around. The shop I bought it from refuse to refund even though it is under… Read more
warranty and Phil & Teds also refuse to refund even though it is under warranty. It is unsafe as the screws can easily be eaten by my child.
bad warranty service...faulty item.
Brake problems – I too loved this stroller when I first got it. It folds small enough to fit in the back of a fiesta. It is light and the bassinet was a great attachment. We purchased the verso adaptors to have the seat rear facing. However when we took it on holiday to the theme parks the screws in the canopy came undone and we had to use a ribbon to keep the… Read more
hood attached. Then the brakes started clicking, as if we had not unlocked them enough (but the pedal was fully down).
Sent back to P&T (via baby kingdom) and it worked ok for one walk. The next time we attempted to use it the brakes were back to clicking. It is currently back at p&t. Am very unsatisfied with this pram.
Ok to use if all you do is go to shopping centres (although the basket is only big enough for a handbag and nowhere to really hang your shopping)
Would not really reccommend this stroller :( Lightweight, folds small. rear facing adaptors Bad brakes, bad screws in canopy, feel this is very cheaply made and could get more for your money elsewhere
Absolutely love this stroller!! – I first bought the Smart buggy with the peanut bassinet, verso adapters and the cushy ride in blue when I was pregnant with bub number 2 after extensive research after research and I have not looked back since.. My experience is as follows: Before my newborn was born I tested it empty with a heavy baby bag hanging off the handle bars with… Read more · 1
nothing in the basket as well - did not topple over! Pushed liked a dream with my eldest toddler too but wanted to wait to use it on bubs when the time came as my toddler was attached to my Maclaren Quest..
My newborn born March 2012 was in the peanut bassinet as soon as we left the hospital going to do our stuff.. He was so settled in it slept so peacefully and no complains/cries/whinges from him.. Even used it around the house when he slept it's just so comfy for him! Now my baby is very strong for a new born so now I've tried and tested him in the buggy chair using the adapters facing me.. Still no complains he loves how cofty n cushiony it is still!
Shade is great, I was annoyed at the tag but nothing a little pin back couldn't fix.
This is another great thing about it, my eldest is nearing 2 and a half years, and he's 20kilos (yes big kid!) and I use this for him too and it still pushes around great as ever! But get this, while he was in it, I had my baby bag, my mums heavy handbag and his jacket in the basket underneath along with quiet a bit of bulky shopping hanging off the handlebars but not even that could stop how great it was to push!! Still lighter to push than my Strider plus in singular mode so even I'm surprised!
I'm definitely going to purchase the travel bag so I can use this overseas for my next trip!
I wish this was the only one I bought back in 2009 when I had my firstborn as it has EVERYTHING I could ask for, instead of going through what seems like a million prams now (I'm down to only 2 prams now).
I highly recommend it, but that's based on my experience.. :-) Everything!
Its all in the name! SMART – I purchased a $1200 pram for my newborn, it is perfect for those long shopping ventures or a day or evening out. Yet i realised it was so big, bulky, time consuming and complex when i just needed to pop in somewhere quickly. So i then decided i needed a stroller as well as a pram. I did my research and thought id give the phil and ted smart a go.… Read more
It has been perfect, its easy to fold and it folds flat in one easy action. I love it. Its also has a really comfy cushy padded seat. I read previous reviews and was worried, however iv had no issues with the Brakes or the hood after 14 months. Yet, I do only use it as a quick zip in and out pram and its well looked after. Smart looking, sleak, simple design, compfy, nice big shady hood, smooth to push and easy stearing. Nothing. Perfect stroller. Thats it, its a stroller not a pram.
The Smart Way to Stroll!!! – This stroller truly does it all!!!! From birth to toddlerhood there is a setup for every step between. I love the fact its an easy clip on/off system between all the components, its so easy to change between the parts - you can have them all in the boot and just select which bit you want. The fold is flat which makes for easy storing, easily… Read more · 1
maneuverable with a heavier toddler. Has a good range of accessories available to complete your package, We have the Peanut Bundle with capsule adapters, versos, rain cover, and 3 different coloured cushy ride liners.
My only dislikes are the fact I can't lock the front wheels, which would make steering over grass easier and the fact the recline is lacking when in face forward mode - it does have a slight recline but its not really enough, if it went back a bit further it would be perfect!!! Adaptable to different needs, Good Hood coverage, Great range of accessories available, Flat fold, Can't lock front wheels, Lack of recline in face out mode.
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