Philips Azur Elite GC5031/20
VerifiedMPN: GC5031/2046 reviews
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Iron was OK while it lasted. But stopped working after less than 3 years. Power gets to the iron, but it no longer heats up. Disappointing because it is used only once or twice a week for 1-3 garments at a time and is outwardly as good as new. For the cost, I expected much better reliability. Given my iron had an easy life and was well looked… Read more
after, families with regular ironing needs should steer well clear.
Ok as an update. Although out of warranty, I phoned Philips. Apparently, this iron switches itself off automatically if it feels too cold and then won't work. Strange, because I am hardly in the arctic. However, kudos to Philips, they did talk me through how to wake it up, which was also a bit of a strange process. But it does seem to work again. Not sure I am convinced why it should do this. But I cannot fault the person at Philips for helping me.
Wouldn’t buy another – The ‘hottest’ setting is not hot enough for some jobs. BUT worst thing is because the plastic casing is so dark you cannot see the water level. This is incredibly annoying .Also even when ‘full’ it empties really quickly. Show details
Hi Wendy, thank you for taking the… Read more
I purchased the Philips Azur Elite Steam Iron on 22/04/2022, expecting a high-quality, long-lasting product from a well-known brand. Unfortunately, it did not meet expectations. I only used it once a week for normal household ironing, yet it developed problems very quickly and eventually stopped working properly. The steam output became… Read more
inconsistent, and the overall build quality feels poor for a product marketed as premium. To make matters worse, the customer service has been terrible. I tried contacting Philips online and by phone — waited over an hour with no response — and also sent an email with no reply. This is completely unacceptable.
For the price paid, this iron is not worth it. Cheaper irons from stores like Kmart last just as long, sometimes even longer.
Very disappointing product and even worse customer service. I will not be buying Philips again.
Hello! Thank you for taking the time… Read more
In-depth reviews
Flashing Blue Light Solved Revision 2 – My iron is now 1.5 years old and I use this iron several times a week. It works well and I love that there is no setting knob to accidentally spin around when in use. I also had the flashing blue light problem, whereby it would flash rapidly and it had to be switched off, then on to operate. I re-read the book, read the website and, nothing.… Read more · 1
Experimentation was required. I finally discovered that the flashing blue light is trying to tell you that the water should be filled to maximum each time. I now top it up to full before use and I have NO blue flashing light in the last 6 months of usage. Philips, you have failed to add important information into your manual. I still think that its a great iron. Soon after publishing this review, the flashing blue light was back. More research was necessary. I have now discovered that it is necessary to use the shot of steam button 3 or 4 times at the end of ironing to keep the nozzles clean. I can now turn it on every time, without topping it up, and all is well.
Makes ironing a joy! – Makes ironing a joy! For someone who cringes at the thought of ironing and constantly avoids it, the Philips Azur Elite has transformed me into an ironing fanatic. Its sleek, streamlined body is enhanced by its brilliant azure blue colour. The easy-to-fill water tank is generous allowing significant steam for the powerful 2400w output. The IQ… Read more
intelligence does all the work and thinking for you - it will cleverly detect the fabric being ironed and the necessary steam to eradicate even the most stubborn of creases. If you do require an extra shot of 240g steam the button conveniently placed under the easy-grip handle will provide it. Gone is the archaic method of determining the temperature required for the fabric. This clever beauty does it for you, from heavy denim to delicate silk. No fear of burning your favourite garment with the automatic temperature and shut off. Heat up time is extremely quick (1min) and the generous easy glide plate with multiple steam holes, is effortless to handle. The only 2 cons I have encountered are the weight of the iron, as it can be a little heavy to lift and the excessively long cord. These cons in no way detract from the most efficient iron I have ever purchased. The $139 price tag made me a little reluctant at the time, but I have always had confidence in purchasing Philips products and they did not let me down. Ironing has now become quicker, easier, and dare I say, enjoyable.
Pros Powerful 2400w power Shot of steam 240g Automatic Temperature setting Automatic shut off Effortless Quick heat up Irons stubborn creases
Cons Heavy Long cord
A Major Recognized Fault NOT Being Dealt with by Philips!!! – First, let me say, that after reading many similar Reviews here relating to the Philips Azur Elite GC5031/20 , there Appears to be Very Strong Evidence that there is a Major Fault with this Iron. I have read reviews stating that the Blue Light starts flashing rapidly after plugging in this device - and the iron does not heat up or function. This… Read more
has also been my experience. I purchased this Iron on 19.4.2020 from the Official Myer Store on Ebay and from day 1 - this issue had surfaced. I plug in the iron after filling with water - the blue light flashes rapidly - the iron does not function. I disconnect the cord - leave it for a few minutes - and then plug back in and on most occasions (Sometimes it takes 2 goes) it then functions as it is supposed to. I contacted Philips Chat this morning and spent an hour explaining that this was NOT because the Auto Shut Off had activated - but that this was when plugging in the iron from cold - when you were starting your ironing. I was then told to take it back to the Store where I purchased it. I explained that it was sent from Myer in W.A and that I live in Victoria. I was then told to take it to a Philips Authorised Repairer - but after they checked my Postcode they realised there was no Repairer anywhere near where I live. I was then told that the Consultant would organise for my Iron to be picked-up and I was sent a copy of that email. I was asked for the Serial No. several times - I looked at the iron from every direction - and could not locate any Serial No. I am now waiting for further information relating to the pick-up of my Faulty Iron. I did point out to the Philips Consultant that, through no fault of mine, I purchased a faulty product. I spent an hour on Chat looking for help only to be told to wait until I hear from Philips who will apparently pick-up my faulty product. I will then be probably weeks without an iron - again through no fault of mine. The point of this Review - I suspect VERY Strongly that Philips are aware that their top of the range, expensive Iron has an identified Major Issue. To address this issue Philips would have to contact buyers and advise them to get a replacement (If, in fact, this issue has been resolved in their current Azur Iron). I'm sure that they would not want to do that!! As this Issue is not "Safety Related" - then they are not obliged to do a Recall of this product. I can see that they do, in fact, monitor "Product Review" - and would be well aware of the many Reviewers who have reported on this very same problem. What action have they taken so far - None that I can see!! I would also make prospective buyers aware - if you are thinking of Buying this Iron and you live in a Rural Setting or you would purchase online, or you are not able to return your iron to the place of purchase - that you look elsewhere otherwise be prepared to be without your iron for a considerable amount of time (Some may think that this would be great!!). I will add to my Review after I have more information about their pick-up process and just how long it takes to get a New (Hopefully minus the issue) Iron returned to me!!
Well, as I promised, an update regarding Philips. Monday 29th. June, 2020 (After a long Chat online… Read more (+12 replies)
Positive reviews
Great iron – Having had a Phillips Azur cord/cordless iron for more than 20yrs, I went straight to Phillips again for ironing needs. I did try a Phillips steam generator & returned it as found it too slow & needed to continually pump for steam. This corded Phillips Azur Elite is traditional in function yet modern with the IQ feature that I find useful for… Read more · 1
basket loads of clothes with different temperature needs. I don't stress if needing to walk away from the iron for minutes at a time, knowing that it's not still running full steam. I do find it a little slower and slightly less effective on one pass than my original Phillips. As the water gets low, I found the noise disturbing at first with the gurgle of last of the water going through pump. Now I just like that it's a handy highlight for the need to top up water. I do need to use the Max setting for bulk of cotton shirts. All in all, reasonably happy
Perfect iron – I love this iron. Great on all fabrics and does not snag. I Has a large water chamber which I like so I don’t have to keep refilling for steam. I like that it has a number of setting as well even though I find even the max setting irons all types of material without any problems. Show details · 1
Excellent Iron – Great iron. It's much quicker to get through a load now with this iron compared to our old one. I love not having to change settings. Yes, it is heavier than other irons I've had but not a weight hubby or I have a problem with. I will say that just be aware this iron produces a lot of steam so you will need a good ironing board cover. When I first… Read more · 1
used the iron I had issues with water dripping on the floor and coming through onto our clothes. Initially, I thought it was the iron but on closer inspection, it was because our ironing board cover didn't have a think felt layer. The steam was making the cotton lining wet which was causing the water to drip on the floor and mark the clothes. Since purchasing a good ironing board cover I haven't had these problems. In addition, the good cover makes ironing even more speedy.
Negative reviews
Heavy and have to refill after two shirts – I returned this iron for a refund after a few days. The worst thing about it is how often I had to refill the water tank. I could get through only two cotton shirts before having to refill. It is also heavy so tiring to use. It generates so much steam it fogged up my glasses. Despite that, it was not good on heavy creases. It doesn’t have a spray… Read more
function so I had to use water in a spray bottle. It also has a very poor cord winding function. There is no way to secure the end of the cord and the cord just unravels off the iron. It does have some good features, but they are far outweighed by the bad. I bought it on special so the RRP is higher than what I paid.
Would not buy again – I find that often it takes absolutely ages to heat up and emit steam. It's brilliant once it's hot, and certainly works really well changing from one type of fabric to another, but since my clothes etc are mostly natural fibres I don't really need this feature, and won't buy it again because of the length of time it takes to heat up. I keep… Read more
wondering whether there's an intermittent fault with mine. Not very happy with the option to have max steam either, this doesn't work well.
Hi Carrie, thank you for taking the… Read more
Design Flaw, handle breaks after few months of use – I bought this iron looking at some very good reviews. It's more expensive than other comparative items. It comes with a new technology that a user cannot set a temperature, it automatically handles it. However, due to low temperature, users generally presses it harder and due to a design flaw that the handle doesn't have a support at back (see… Read more
the pictures), the plastic handle breaks easily after few months of use.
Company doesn't cover this under warranty and it's a throwaway in few months.
Other than that, I found this good enough to use as a normal iron with some frustration with the temperature, nothing special.
I even wasted the money I paid for extended warranty for this.
Hi there, Billy. We're sorry to… Read more (+1 reply)
Recent reviews
Great iron, perfect for men – Expensive compared to stardard irons. You get what you pay for I guess. Fantastic iron, love it's features, no temp settings, iron adjusts automatically , auto switch off. Bit on the heavy side but easy to clean. Show details · 1
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Fabulous iron – Truly is a sensor iron that you don't need to set the temperature. Only thing I missed is the little clip on the end of the cord to secure it around the iron. Happily I was able to steal it from my Philips Easy Care that my partner dropped and broke the handle after many years of good service. Show details · 1
Good in the short term; Bad in the long term – I bought this iron two years ago and for most of that time it worked very well. Just after the warranty ran out, the additional steam trigger button broke, i called them up and they agreed to repair it for me. The repair was worse than the original issue, now the whole water unit is loose and it leaks water, in addition it has stopped working… Read more
properly, no steam comes out, it doesnt heat up properly, leaks brown water on clothes (this is partially my fault as its to do with cleaning the iron however, the instructions are unclear)
I paid $200 for this iron and at 2.5 years i am now looking at replacing it, which is really disappointing from an environmental aspect and the fact that the ironing plate etc.. are in perfect condition. Wont buy phillips again, Tefal offer a 10 year warranty.
Hi there Emma, Thank you for taking… Read more
Terrible! Doesn't get hot enough! – I've had this iron replaced and BOTH irons don't get hot enough. DO NOT BUY!! Didn't matter whether I was using IQ or Max setting it just couldn't iron out simple creases. A cheap supermarket iron I bought for temporary use was better than this iron. The iron also spits out dirty water on your clean clothes. Not good enough. Show details
Hello there, thank you for your… Read more
Wasted my money – This iron is not good. I can clean it and then turn it on for ironing and it still spews dirty water onto my white clothes, so frustrating. Also it takes so very very long to reheat after being left for more than 5 minutes. I have successfully used Phillip's irons for quite a long time but wasted my money with this model. Show details
Hi Susan, Thank you for sharing your… Read more
Doesn't last long – Great iron when it worked. We are light ironers and it stopped working after 7 years with no damage occurring. My parents still have this iron and I purchased it after using theirs. The computer panel is the issue, it generates power whilst the plate stays cold. Show details
Hi Richelle, thank you for taking the… Read more
Leaking – Purchased this iron first time using it leaks all over my shirts anytime I want to use steam. Doesn’t matter how I hold it or how long I let it settle for. Horrible and wasted $200 AUD Show details
Hi Logan, thank you for sharing your… Read more
Appalling after sales service – It’s a flimsy iron and when it broke I sent it in May to be repaired. Got in back in July and now it leaks ! I am frustrated with the service. I contacted the service team on the phone, mail and social media. Received standard responses. The apologies sound fake and scripted. It cost me about $ 160 to purchase frustration. I am done with this company. I got my self a $49 steam iron and it seems to do the job far beyond my expectations. Show details
Thanks for taking the time to write… Read more (+2 replies)
fabulous when it works – I have now had 2 of these irons. The first one was replaced after a couple of months as the IQ feature didn't work-it would only reset after I turned it on and off at the wall. The replacement iron (with very little use-only 3-4 times/month for a few garments) has just over the last few uses started doing the same thing. I will be taking it back tomorrow to get a different brand. Show details
Hi Carolyn, Thank you for taking the… Read more
Great Iron, works well, lots of steam power – A really great iron, lots of steam and the auto feature works well. I can see how some people say it's a little heavy but I think that is actually a positive in my eyes. Great Iron! Show details · 1
Find out how Philips Azur Elite GC5031/20 compares to other Irons & Steam Generators
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The best iron I have had! – Perfect iron! Very smooth to iron with. It just slides on the clothes. A lot of steam to remove creases, which I love. Very easy to use. Definitely worth the money. Show details
Didn't last the distance – I purchased this iron 7mo ago (see review further down this page) and it seems I was a bit quick to write off the negative reviews on this iron. Brand new out of the box, it worked perfectly. Today, only 7mo after purchase, it kicked the bucket... heating element stopped doing its thing, IQ feature failed, steam release doesn't work, iron leaked… Read more
its entire contents over my ironing board. Soooo not happy considering the $170 price tag. Philips has been good so far with trying to address my complaint and I am hoping for a resolution in my favour but I still question the quality of such an expensive iron and why I would need to even consider a replacement / repair after paying so much $$$
Hello Imelda, and thanks a lot for… Read more
Best Steam Iron – I use to separate my ironing according to the types of fabrics.. I was a bit sceptical that it will do the job and I was blown away how smooth this iron. Its glide smoothly and makes the ironing so easy. Whoever created this amazing product deserve - you made my life and I can say I love (I dont like doing ironing) ironing now. Its expensive though but I think its worth it. Show details · 1
Best Smart Steam Iron for domestic use – This review is purely based on my experience with the product and am writing after fully understanding the functions & using for few days. I bought this product for domestic use via Bing Lee relying on feedback ( CANSTAR & PRODUCT REVIEW) / the brand initially PLUS the DEAL ( Cash Back)/ 2 Years warranty. I am writing this after using this iron on… Read more · 1
jeans/ cotton shirts heavily wrinkled garments. I have one word to add FABULOUS. Its intelligent system automatically adopts heating intensity & steam according to the kind of fabric its being used on. This is my first premium Brand of Iron in Australia and as of date I can admit its been a wise decision. My earlier products Hitachi/ Kmart brands have started sticking on the garments and have lived their life. I strongly suggest consumers to read the user manual before using and understand that this is a SMART product and can not be compared with cheaper brands. Yes its super fast heating makes it ready to use after plugging in less than 30 seconds and does make very soft gurgling voice as it heats water for pumping steam and is normal. Best part if you leave iron on the clothes by mistake it will not burn them I recommend this product to anyone who wants to enjoy latest technology at a premium price/ brand. RRP AUD199 after Cash Back AUD50 & 10% ebay discount costed me AUD129/=
Has changed my life – Up until last week, I'd always been a fan of el cheapo irons from Big W... $12 and job done. But i used this Philips iron at a recent Airbnb and was hooked so bought one for myself and it's changed my life. I've gone from hating ironing and constantly burning clothes due to incorrect heat settings to having all the guesswork taken out of the job… Read more · 5
by this fabulously intelligent appliance. Not sure about the technology behind it, but the inbuilt IQ system somehow knows what heat setting to use for different fabrics and the steam function is second to none. It is heavier than my previous irons and it does drink more water than I expected but in return, it does a perfect job of ironing all the family's clothes and bedsheets etc without skipping a beat. Also has safety auto shutoff and easy glide features. Not cheap at $169 but so far worth every cent.
Good iron! – This product is great! You can iron different materials without having to change the heat settings! Steam produced is great - Easy to remove wrinkles. I no longer need to spray additional water onto clothing when I iron. I do find that it takes a longer time to heat up when compared to my previous iron though. Show details
Best iron purchased so far! – I like the technology built onto this iron - it allows you to iron different materials without having to change the heat settings. No more burn marks on clothing! It does take longer time to heat up when you turn it on though. Had issues with the heating element of the first purchase but was given a replacement by Myer. No problems since. Show details
Makes ironing easy! – I am happy I upgraded my iron to this one. It was different and hard to adjust to in the beginning, it only has limited functions and settings, however I am so pleased with how it works. You cannot burn clothing and it will always adjust its temperature accordingly, relatively quickly too. It does make a ticking noise when you iron but that… Read more
doesn’t bother me. It’s heavy and does a fantastic job. Like any iron, I think you need to get used to it before deciding if it works for you or not. If you want a professional finish on your clothes with minimal fuss then I would recommend this iron.
Our Phillips Azure Iron – Turns on and off blue light blinks Slowly turn back on.andblinks fast when Reset.also leaks.it has been an excellent Iron any idea.also goes off when standing still for 5mins a u ideas please Show details
Hello John, Thank you for your… Read more (+1 reply)
Don't buy it – Heavy, too big, electronic technology fails as you need to bypass it and use MAX only to iron effectively, open/clean scale collector is Philip's sol'n to Philip's problem - irons I've ever used NEVER had this problem, forget to clean it & scale covers clothes... Just bought Braun Textstyle 7 Pro.. :) Show details
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A perfect Iron – Its a very good iron. No complaints so far. Temperature adjustment is so good. Requires less steam and is really efficient. I would recommend using it. A perfect for a small family. Show details · 1
Takes 4 times longer and go through lots of water – My low cost Breville SS2010 manual iron died from 2010 on the weekend. Thought I will do the right thing and buy a good quality iron for my wife to shorten the time she needs to iron my shirt and pants. This iron definitely produce more steam then the Breville. On max setting we nearly have to top the water up after every shirt as it takes 4… Read more
times longer to iron then our old iron. It doesn't glide as much as we would like and being heavier, it doesn't help. The creases takes multiple runs over and pressing down on the iron before it is removed. The wife said its not hot enough which I understand but I would of thought the steam would do a better job to remove the crease then the hot iron.
Hi there, Thank you for sharing your… Read more (+2 replies)
A question – This iron does a good job but I am disturbed by he fact that mine noticeably vibrates with a sort of ticking noise when I iron. Does this happen to other users? Should I take it back to the dealer? Show details · 1
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