Mattress & Pillow Science Online store

I ordered the Flexi Pillow with the gel top. I purchased it based on the 5 star reviews which I've now found that anything less than 5 stars are not published on their website. They also offer a 30 day money back guarantee which I should've read the T&C because my pillow now does not qualify for a return. The pillow is not comfortable, it's like… Read more

sleeping on a brick. It also has a terrible smell, probably coming from the chemicals in the gel. A waste of $123.

Don't trust the reviews on their website – I ordered a pillow that was nothing like their pictures online. I returned it and left an accurate, honest, but moderately negative review. They clearly screened it and chose not to publish it. The only reviews on this product are 5 stars. I wouldn't trust any reviews on this website, and I definitely won't be ordering from them again.

Outstanding knowledge, products and top notch customer service!! – Amazing online and over the phone experience/service. I originally ordered online and was not quite sure I had ordered the correct pillow when it arrived. I called and spoke to Steven who went out of his way to help me and even offered to send a new one. Luckily I was able to adjust the pillow at home - and I ended up buying another 2nd pillow… Read more

at the same time. Highly recommend this business - they are clearly experts in their field and know what they are taking about.....and their service was fantastic. It is hard to find both excellent service and knowledge. Thank you!

Fantastic Service and Product – I purchased two pillows from here recently on line. Reece was so helpful in working out our pillow requirements. His suggestions were perfect. We are both sleeping better and not waking with sore necks. Would highly recommend this store.

Fantastic customer service! Above and beyond! – Service unbelievable. I am sorry I wasted so much money on pillows over the years. Should have gone to Pillow science . My pillow is a dream Platinum Plush. Reece was amazing his service and communication was second to none. I am a very very happy customer. Will definitely shop here again. Thoroughly recommend this company

I really like this pillow – The store was easy to use, and communication was good. I really like the relief low profile pillow -- very comfortable and supportive. I am a very happy customer for sure.