Great, prompt service.
I had a issue with a garage door at my investment property which needed to be urgently fixed. They were great in getting an installer out to me within the hour and Rick wasn't meant to working that day. Price was competitive also. Thanks to Sam & Rick at Pinnacle Garage Doors.
This is such a simple review because the service was simply first class. Speedy, efficient and very reasonably priced. There was no attempt to sell me things I didn’t need as has happened in the past and Adam, the technician, was polite, effective and tidy. I couldn’t have asked for better service. Very highly recommended.
Faultless customer service
My neighbour highly recommended Pinnacle Garage Doors, when my garage door decided to stop working one day. I can certainly see why - they came out within a few hours after explaining the potential solutions and estimate to repair, performed a great service job so fortunately I won't need a new motor just yet, but advised of future options if required. Very customer focused, rather than trying to upsell. As a result, when I do need a new motor or garage door, Pinnacle will definitely get my business. Very reasonable service rate too. 10/10.
Outstanding roll model!
My garage door failed to open last Saturday morning, & despite many attempts to solve the problem, my son & I were unsuccessful. I called Pinnacle Doors ( who installed it in 2001 ) & sent through some photos of the motor, door & toggle. They were unable to attend to the problem on Saturday, but yesterday, ( Monday ) my garage door was fixed in a short period by 1pm, & the cost was so minimal I could hardly believe it! Thank you Pinnacle Doors.
Excellent and Outstanding service
I would highly recommend Blair from Pinnacle Garage for outstanding service. I installed a new garage door about four years ago as we only had a carport . Blair did an amazing job , I would like to point out that after it was installed soon after my husband fell seriously ill and I was worried about paying Blair as I was in and out of hospital looking after my husband. Blair told me not to worry at all about payment and I could pay whenever I could. That speaks itself of Blair as a compassionate human being. Last year we serviced the garage doo...r and again Blair did a great job and gave good advice how to look after the garage door. This year we have bought another place and again Blair was called to come and service the garage door. He told us that the garage door was in good condition. Again that speaks volume of him as a genuine person who gives great value for service and money. Thank you Blair, we will continue using your service and would recommend to our family and friends. Thanks Libby
Newly Installed Garage Door
Very pleased with the communication and service from Pinnacle after doing my research online and reading reviews. I had a new garage door installed in my investment property. Blair came down to measure and quote and it took about 3-4 weeks to get this customised and installed. Very happy with the outcome and service. Highly recommended !!
- Verified customer
May 2016 new garage door bought and installed by Pinnacle Garage Door Perth
I have a rental property in Perth and due to age the Garage door basically fell off. I manage the property from afar so did all my research online. The recommended (i.e. the most popular trusted) supplier from my agent was DOUBLE the price of Pinnacle but these guys certainly answered all my questions in a timely and professional manner. I took a chance and went with them based on their responsiveness and product information they provided (even though my agent was very skeptical). Basically once your order is confirmed it takes about 15 days fo...r them to manufacture the door, then they will install. It was installed in the first week of May 2016 and all up and running, looks good - tenant is happy and so am I. Give these guys a go - I generally like to support the smaller players and these guys are very solid.
Excellent Highly Recommend
We recently had a new Pinnacle garage door installed in our home and can not speak highly enough of the service we received. Starting with Blair to the installer Ryan very professional, polite and deliver what they say pleasure to deal with them and would most def use the again.
I recently had my garage door come off the track and called Pinnacle as they were recommended to me by a friend. I am glad I did. They were able to fit me in last minute before a long weekend. Didn't fancy paying for emergency after hours services. They attended and replaced a bracket, not as costly as I thought it was going to be. I was given a lot of info, my garage door was new in 2002 and looks like this could happen again so I will have to look at getting the door replaced in the near future. We were given some brochures on new doors and offered a great price should we choose to replace the door.
Fast service, information provided and professionalism
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