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Pioneer Solar

Pioneer Solar

4.1 from 61 reviews · View Statistics

Reviews

4.1

61 reviews
5
(41)
4
(8)
3
(0)
2
(2)
1
(10)
  • Value for Money
    4.7 (24)
  • Customer Service
    4.7 (24)
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (1)
  • Installation
    4.8 (22)
  • Product Quality
    4.8 (24)
  • Return Claim MadeYes (0) · No (19)
  • Warranty Claim MadeYes (0) · No (19)
  • Purchase PriceA$5,025.60
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published

I have just had my solar upgraded and through Pioneer, found my previous solar provider had not taken advantage of my electricity set up and thus me losing out on a lot of what I could have saved. The service from start to finish with Pioneer Solar has been amazing and smooth. The company representative was professional, friendly and helped a lot with what I finally chose.

The company who installed my solar was just as professional, respectful and quick and did a fantastic job. Pioneer Solar has delivered what they said and even though I have only had it for a couple of weeks, I have already seen the difference with my power bill that just came out. I am looking forward to my bills getting even lower. I highly recommend Pioneer Solar.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
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1 comment
Pioneer Solar
Admin T.Pioneer Solar
Ronny K.

Ronny K.Greater Melbourne (Outer), VIC

Excellent service, Great products. My Tesla Powerwall 2 battery love it.

published

From start to finish the team at Pioneer Solar did a fantastic job! Dealing with the company was a great experience. The installers arrived on time completed a very neat installation.We installed 6.6kW system with Tesla powerwall 2 battery. Loving my system and tesla battery. Extremely happy.
I would highly Recommend Pioneer Solar. Thanks guys!

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Panel PurchasedLongi Fronius and Tesla
System Size6.6 KW
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Kausik Bhattacharyya

Kausik BhattacharyyaSouth East Queensland, QLD

  • 2 reviews

EXCELLENT SOLAR

published

I’m very happy with this podcast. Enjoying with my solar power. Very nice people, good quality and very good price they give me. I saved lot of money with PIONEER SOLAR.
Thank you so much Pioneer Solar.
Kausik Bhattacharyya

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Value for money

published

Great price...all process including installation went smooth. Very friendly staff and installers. Thank you for all your efforts making our electricity bill to $0 for almost an year. Much appreciated. Highly recommend.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedLongi panel
System Size6.6 KW
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SALLY

SALLYQueensland

Excellent

published

Great company to work with, all the staff (sales, office and installers) are lovely and helpful. The system is up and running well, no hassle. Looks like we will be in credit every month.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size9.9 KW
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1 comment
Pioneer Solar
Admin T.Pioneer Solar
Tuan T.

Tuan T.South East Queensland, QLD

Perfect solar system

published

Thank you Pioneer Solar teem. Great price on Solar compared to other quote i receive from other company. Sandeep response very fast with any questions and fast installation from Paul the electrician.

1 comment
Pioneer Solar
Admin T.Pioneer Solar

The reviewer stated that an incentive was offered for this review

Chris

ChrisSouth East Queensland, QLD

Very Impressive

published

It was a pleasure working with the guys. Every thing was done perfectly and professionally. The best service ever. Thank you very much. Sandeep was very professional and so helpfu.l

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$7,450.00
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Can't get better than this.

published

Excellent service from Pioneer solar team, on time installation and thanks for making the process really simple and easy from start to end. Had many quotes from different suppliers but found very reasonable from Pioner. Good on you guys.

Value for Money
Customer Service
Product Quality
Incentivised ReviewNo
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Rhyce.W

Rhyce.WSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Great to deal with

published

Pioneer solar was very easy to deal with, Christmas time so very busy but they manage to get someone out and set it all up for us in good timing, always quick to answer phone calls and questions very easy to deal with.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedLongi solar
System Size5 KW
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The reviewer stated that an incentive was offered for this review

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Great from beginning to end!!

published

Salesman very knowledgeable, professional and happy to answer any questions honestly! Office was great keeping us in the loop between signing up and installation! Russell and his team who did the installation were fantastic, rather than just banging out the job they took extra time to ensure all panels were positioned to get the most benefit for us! Extremely happy!!

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedLongi panels and Goodwe inverter
System Size10.25 KW
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Don

DonSouth East Queensland, QLD

Great product and professional and friendly service

published

Installation was a problem from my end, but the team worked with me to reach a happy outcome. Was extremely happy with the professionalism of sales person, office staff and the installer who went above and beyond to get my system in.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$4,788.00
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The reviewer stated that an incentive was offered for this review

Kylie

KylieSouth East Queensland, QLD

  • 2 reviews

Great :)

published

Good price for system proposal. Salesman, admin and install team were all really nice to deal with. Very happy so far. Everything went very smoothly, happy with the decision I made.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,400.00
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The reviewer stated that an incentive was offered for this review

Happy customers

Happy customersCentral Queensland, QLD

Should have installed it earlier

published

Was hassle free from the start to the end of the installation. Russell and his team were nothing short of professional with the installation. They arrived on time and were all done by mid afternoon. Russell was extremely knowledgeable about the products and was happy to answer any questions we had. 10 points guys. Highly recommended! Thanks again.

Value for Money
Customer Service
Installation
Product Quality
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1 comment
Pioneer Solar
Admin T.Pioneer Solar

The reviewer stated that an incentive was offered for this review

This is perfect

published

Was the best thing I’d ever done getting solar! The installation was great and they had advised me on every step taken during the whole process. The company is fantastic and always contactable.

Value for Money
Customer Service
Installation
Product Quality
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1 comment
Pioneer Solar
Admin T.Pioneer Solar

The reviewer stated that an incentive was offered for this review

Jigri Mehta

Jigri MehtaSouth East Queensland, QLD

Very professional and reliable

published

Whole process right from the saws to installation was very smooth . We were informed at every step regarding the process and were kept informed about the next steps. Getting solar installed was made easy and smooth by pioneer solar.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size5.5 KW
Purchase PriceA$4,200.00
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1 comment
Pioneer Solar
Admin T.Pioneer Solar
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Jacqui

JacquiSouth East Queensland, QLD

So excited to finally have my solar

published

Solar Energy made contact with me about 3 years ago but after a consultation it was decided I would not benefit without the battery system. True to their word once battery was available they called me and we started the process. Everything ran well and I had two great installation teams. I am now up and running and am like a kid with a new toy. Love it! Well done Pioneer Solar.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedGoodwe / SEMS
System Size6 KW
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Pete Jo Elly

Pete Jo EllyCentral Queensland, QLD

Everyone knows your name.

published

The initial phone call to let me know about Pioneer Solar was fantastic, no pushing for us to go through with it at all. Sales rep who came out to our home (which is out of town) spoke it terms that even our kids could understand what he was saying. Installer were fantastic, they worked like a well oiled machine. The call from the ladies in the office was great, they were so friendly and helpful. One of the biggest thing for me was that they all knew our names.

Value for Money
Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Pioneer Solar
Admin T.Pioneer Solar

The reviewer stated that an incentive was offered for this review

Bartman

Bartman

  • 2 reviews

Can’t and won’t recommend them

published

The sales man come to our home sold us a system and haven’t heard from them since. Took forever to get it fully installed but however the sparky that installed it was a great young fella and very professional. Yet to see if it has been totally beneficial.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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4 comments
Pioneer Solar
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Bartman
Bartman

I’ve said my piece. You can contact me!

Pioneer Solar
Admin T.Pioneer Solar
Colin

ColinSouth East Queensland, QLD

  • Verified customer

Highly recommend !!

published

We were recommended Pioneer Solar by friends who had their system installed a few months ago.
Great trades men, great communication Professional service and great attitude!
Full marks to the installers. Very efficient, helpful and polite. Would be happy to recommend the company to people considering solar panels.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Pioneer Solar
Admin T.Pioneer Solar
Brooke

BrookeSouth East Queensland, QLD

Amazing

published

Great service, stress free and easy to deal with. Right from the consultation to the installation the process was so hassle free. The people were friendly aswell! - Highly recommend this service

1 comment
Pioneer Solar
Admin T.Pioneer Solar

The reviewer stated that an incentive was offered for this review

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Details

CategorySolar Panel Installers and Solar Retailers
Contact Number 1300 886 786
Email Address info@pioneersolar.com.au
24-Hour Phone Contact No
Online Live Chat Yes
Clean Energy Council MemberNo
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid
Services ProvidedInstaller and Solar Product Retailer
Solar Connection TypeGrid-Connected, Hybrid and Off-Grid

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